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Survival Guide: Superior Court
Judges’ Benchbook
Workshop on Website Redesign
Stefanie Panke
4/19/2013
School of Government
Introduction
Stefanie Panke
Instructional Analyst, School
of Government (since 2012)
Director of E-Learning, Ulm
Universit...
Instructional Support Services
Course Support &
Content services
Blogs
Webinar
s
E-learning Modules
Classroom Captures
Vir...
Current Version
Web Analytics: TOC Views 2012
0
500
1,000
1,500
2,000
2,500
The Survival Guide: Superior Court Judges' Benchbook
Pageviews...
Judicial Administration and General
Matters
node/2082 Contempt 271
node/2762 Closing Proceedings 9
node/2951 Gatekeeper Or...
Authors’ Perspective
1. No book specific search
2. Tedious navigation
3. Too many clicks before you
get to the content
Goals for the new website
• Content: PDF and Word document
(downloads), short online descriptions
(abstracts)
• Immediate ...
Today’s program
• Introduction & Welcome
• Exercise 1: Personas & Scenarios
• Exercise 2: Benchbook Table of Contents -
Ca...
Give feedback, the schedule is flexible!
Today’s program
• Introduction & Welcome
• Exercise 1: Personas & Scenarios
• Exercise 2: Benchbook Table of Contents -
Ca...
Exercise 1
• Review the
Benchbook website
(sog.unc.edu/node/
1092)
• Think about the last
time you used the
site/ the next...
Exercise 2: Cardsorting
• Review the Benchbook’s Table of Contents
(sog.unc.edu/node/1092)
• Can you come up with a differ...
Today’s program
• Introduction & Welcome
• Exercise 1: Personas & Scenarios
• Exercise 2: Benchbook Table of Contents -
Ca...
Our Ideas…
Design closely modeled on NC Crimes
Our Ideas…
Upon selecting a chapter…
Our Ideas…
… The content opens directly (PDF preview)
PDF
Download,
Keywords and
Abstract
are displayed
on the side
Our Ideas…
Not the right choice? Menu is always there
Or totally different…
A website? A PDF? An e-book?
6 Ways to organize information
• Spatial (Map, 3D)
• Relevance / Popularity
• Topical hierarchy / Categories
• Problem bas...
UNC SOG General Navigation
Crinmi CivilCriminal EvidenceGeneral
Search
Recently Added: Functus Officio
This paper discusse...
UNC SOG General Navigation
Crinmi CivilCriminal EvidenceGeneral
2012
Added December 2012: Functus Officio
This paper discu...
UNC SOG General Navigation
Civil
Criminal
Evidence
General
Search
Alphabetical
Superior Court Judges’ Benchbook
The Surviv...
UNC SOG General Navigation
Search
Alphabetical
A – B – C – D – E – F – G – H – I – J – K – L – M – N – O – P – Q – R – S –...
UNC SOG General Navigation
Search
Problem-Based
How do I handle evidence of prior false accusation?
lorem ipsum factum lor...
Relevance: Connect similar
chapters
UNC SOG General Navigation
Crinmi CivilCriminal EvidenceGeneral
SearchSuperior Court J...
Popularity: Highlight frequently
accessed content
UNC SOG General Navigation
Crinmi CivilCriminal EvidenceGeneral
Search
M...
Categories: Filter by Keyword
UNC SOG General Navigation
Crinmi CivilCriminal EvidenceGeneral
SearchSuperior Court Judges’...
Random: Highlight Articles on
Homepage
UNC SOG General Navigation
Crinmi CivilCriminal EvidenceGeneral
Search
Article of t...
Search / Expert Search
UNC SOG General Navigation
Crinmi CivilCriminal EvidenceGeneral
SearchSuperior Court Judges’ Benchb...
Today’s program
• Introduction & Welcome
• Exercise 1: Personas & Scenarios
• Exercise 2: Benchbook Table of Contents -
Ca...
Exercise 3: Choosing Options
• Think about the
different options we
discussed.
• Weigh what is
important to you on
your pe...
Today’s program
• Introduction & Welcome
• Exercise 1: Personas & Scenarios
• Exercise 2: Benchbook Table of Contents -
Ca...
Finding Balance
Virtue is the mean
between two extreme
states (Aristotle's
Nicomachean Ethics)
Balancing Options
Balancing Options
Balancing Options
Balancing Options
Exercise 4
• Think about the
different options
we discussed for
the benchbook
site.
• Do you see
potential
conflicts, need...
Today’s program
• Introduction & Welcome
• Exercise 1: Personas & Scenarios
• Exercise 2: Benchbook Table of Contents -
Ca...
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Workshop

  1. 1. Survival Guide: Superior Court Judges’ Benchbook Workshop on Website Redesign Stefanie Panke 4/19/2013 School of Government
  2. 2. Introduction Stefanie Panke Instructional Analyst, School of Government (since 2012) Director of E-Learning, Ulm University (2010-2011) PhD in Applied Linguistics, University of Bielefeld (2009) Knowledge Media Research Center (2003-2007)
  3. 3. Instructional Support Services Course Support & Content services Blogs Webinar s E-learning Modules Classroom Captures Virtual Meetings E-Books Web Presence Assessment
  4. 4. Current Version
  5. 5. Web Analytics: TOC Views 2012 0 500 1,000 1,500 2,000 2,500 The Survival Guide: Superior Court Judges' Benchbook Pageviews http://www.sog.unc.edu/node/1092 13,253 Pageviews in 2012
  6. 6. Judicial Administration and General Matters node/2082 Contempt 271 node/2762 Closing Proceedings 9 node/2951 Gatekeeper Orders 4 node/2763 Access to Court Records 15 node/2084 Pro Hac Vice Admissions 75 node/2085 Findings of Fact and Conclusions of Law 201 node/2086 Judicial Immunity 65 node/2087 Recusal 83 node/2088 One Trial Judge Overruling Another 96 node/2089 Out-of-Term, Out-of-Session, Out-of-County 81 node/2090 Functus Officio 109 1009 Criminal (excerpt) node/2091 Trying a Non-Capital Criminal Case--An Outline for the Trial Judge 473 node/2092 Sealing Warrants 138 node/2481 Grand Jury: The Foreperson 115 node/2094 Grand Jury Charge 84 node/2095 Grand Jury Oaths 59 node/2096 Investigative Grand Jury Charge 51 node/2098 Indictments 210 node/2099 Arraignment in Superior Court 124 node/2100 Pretrial Release 140 node/2101 Counsel Issues 538 node/2102 Guilty Pleas 163 node/2103 Motion to Suppress Procedure 275 node/2627 Interrogations 128 node/2104 Traffic Stops 238 Table of Contents: 13,253 Pageviews Web Analytics: Chapter Views 2012
  7. 7. Authors’ Perspective 1. No book specific search 2. Tedious navigation 3. Too many clicks before you get to the content
  8. 8. Goals for the new website • Content: PDF and Word document (downloads), short online descriptions (abstracts) • Immediate display of PDF content • Improved search and navigation features • New Look and Feel • Freely accessible
  9. 9. Today’s program • Introduction & Welcome • Exercise 1: Personas & Scenarios • Exercise 2: Benchbook Table of Contents - Cardsorting • Lunchbreak • Input: Navigation Options and Wireframes • Exercise 3: Navigation Preferences • Exercise 4: Finding Balance • Summary, Conclusion and Next Steps
  10. 10. Give feedback, the schedule is flexible!
  11. 11. Today’s program • Introduction & Welcome • Exercise 1: Personas & Scenarios • Exercise 2: Benchbook Table of Contents - Cardsorting • Lunchbreak • Input: Navigation Options and Wireframes • Exercise 3: Navigation Preferences • Exercise 4: Finding Balance • Summary, Conclusion and Next Steps
  12. 12. Exercise 1 • Review the Benchbook website (sog.unc.edu/node/ 1092) • Think about the last time you used the site/ the next time you will use the site. • Fill out the questionnaire.
  13. 13. Exercise 2: Cardsorting • Review the Benchbook’s Table of Contents (sog.unc.edu/node/1092) • Can you come up with a different structure? • Red: First Level • Black: Second Level • Blue: Third Level • Green: Fourth Level
  14. 14. Today’s program • Introduction & Welcome • Exercise 1: Personas & Scenarios • Exercise 2: Benchbook Table of Contents - Cardsorting • Lunchbreak • Input: Navigation Options and Wireframes • Exercise 3: Navigation Preferences • Exercise 4: Finding Balance • Summary, Conclusion and Next Steps
  15. 15. Our Ideas… Design closely modeled on NC Crimes
  16. 16. Our Ideas… Upon selecting a chapter…
  17. 17. Our Ideas… … The content opens directly (PDF preview) PDF Download, Keywords and Abstract are displayed on the side
  18. 18. Our Ideas… Not the right choice? Menu is always there
  19. 19. Or totally different…
  20. 20. A website? A PDF? An e-book?
  21. 21. 6 Ways to organize information • Spatial (Map, 3D) • Relevance / Popularity • Topical hierarchy / Categories • Problem based / Situational • Chronological • Alphabetical + 1: Random + 1: Random
  22. 22. UNC SOG General Navigation Crinmi CivilCriminal EvidenceGeneral Search Recently Added: Functus Officio This paper discusses the jurisdiction of a trial judge to hear matters in a case after notice of appeal has been given. see what is new… Chronological Superior Court Judges’ Benchbook Recently Updated: Voire Dire This section provides a sample voir dire on pretrial identification and in- court identification. … see all recent updates SearchChapters News & Updates FAQIndex/Glossary
  23. 23. UNC SOG General Navigation Crinmi CivilCriminal EvidenceGeneral 2012 Added December 2012: Functus Officio This paper discusses the jurisdiction of a trial judge to hear matters in a case after notice of appeal has been given. more… Chronological SearchChapters News & Updates FAQIndex/Glossary January February May August November December 2011
  24. 24. UNC SOG General Navigation Civil Criminal Evidence General Search Alphabetical Superior Court Judges’ Benchbook The Survival Guide is an online benchbook for superior court judges. Some judges use the Survival Guide online. Others print the materials and keep them in a binder. The guide has four main sections: Judicial Administration, Criminal, Civil, and Evidence. Chapters News & Updates FAQIndex/Glossary
  25. 25. UNC SOG General Navigation Search Alphabetical A – B – C – D – E – F – G – H – I – J – K – L – M – N – O – P – Q – R – S – T – U – V – W – X – Y – Z Arraignment Arraingement lorem ipsum factum …… read more … Breach ….of Fiduciary Duty Claims lorem ipsum factum …… read more … Confrontation Clause lorem ipsum factum lorem ipsum factum …… read more … FAQIndex/GlossaryChapters UNC SOG General Navigation SearchChapters News & Updates FAQIndex/Glossary
  26. 26. UNC SOG General Navigation Search Problem-Based How do I handle evidence of prior false accusation? lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum read more in chapter “Rule 403” … What happens with refreshed recollection? lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem ipsum factum lorem read more in chapter “Rule 612” FAQIndex/GlossaryChapters UNC SOG General Navigation SearchChapters News & Updates FAQIndex/Glossary
  27. 27. Relevance: Connect similar chapters UNC SOG General Navigation Crinmi CivilCriminal EvidenceGeneral SearchSuperior Court Judges’ Benchbook Criminal>>Jury Issues>>Instructions during the Trial>> Admonitions to Jurors at Recesses Users who read this chapter also visited “Rule 403”, “Deposition Testimony”…
  28. 28. Popularity: Highlight frequently accessed content UNC SOG General Navigation Crinmi CivilCriminal EvidenceGeneral Search Most viewed: Functus Officio This paper discusses the jurisdiction of a trial judge to hear matters in a case after notice of appeal has been given. read more… Superior Court Judges’ Benchbook
  29. 29. Categories: Filter by Keyword UNC SOG General Navigation Crinmi CivilCriminal EvidenceGeneral SearchSuperior Court Judges’ Benchbook Criminal>>Jury Issues>>Instructions during the Trial>> Admonitions to Jurors at Recesses Keywords: “Rule 403”, “Deposition Testimony” Criminal 100.31, Pattern Instruction, Jurors Download PDF
  30. 30. Random: Highlight Articles on Homepage UNC SOG General Navigation Crinmi CivilCriminal EvidenceGeneral Search Article of the Month: Functus Officio This paper discusses the jurisdiction of a trial judge to hear matters in a case after notice of appeal has been given. read more… Superior Court Judges’ Benchbook
  31. 31. Search / Expert Search UNC SOG General Navigation Crinmi CivilCriminal EvidenceGeneral SearchSuperior Court Judges’ Benchbook Search Term Search title Search abstract Search keywords Search full text ✔ ✔ ✔ ✔
  32. 32. Today’s program • Introduction & Welcome • Exercise 1: Personas & Scenarios • Exercise 2: Benchbook Table of Contents - Cardsorting • Lunchbreak • Input: Navigation Options and Wireframes • Exercise 3: Navigation Preferences • Exercise 4: Finding Balance • Summary, Conclusion and Next Steps
  33. 33. Exercise 3: Choosing Options • Think about the different options we discussed. • Weigh what is important to you on your personal sheet. • Then add to the group decision ball. • If an option you favor is not represented, use the blank template.
  34. 34. Today’s program • Introduction & Welcome • Exercise 1: Personas & Scenarios • Exercise 2: Benchbook Table of Contents - Cardsorting • Lunchbreak • Input: Navigation Options and Wireframes • Exercise 3: Navigation Preferences • Exercise 4: Finding Balance • Summary, Conclusion and Next Steps
  35. 35. Finding Balance Virtue is the mean between two extreme states (Aristotle's Nicomachean Ethics)
  36. 36. Balancing Options
  37. 37. Balancing Options
  38. 38. Balancing Options
  39. 39. Balancing Options
  40. 40. Exercise 4 • Think about the different options we discussed for the benchbook site. • Do you see potential conflicts, need for balance? • Come up with your own balance scale.
  41. 41. Today’s program • Introduction & Welcome • Exercise 1: Personas & Scenarios • Exercise 2: Benchbook Table of Contents - Cardsorting • Lunchbreak • Input: Navigation Options and Wireframes • Exercise 3: Navigation Preferences • Exercise 4: Finding Balance • Summary, Conclusion and Next Steps

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