Download Online ST ITIL Intermediate Study Material

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ITIL Intermediate ST is basically a service lifecycle module and enhances your ability to deploy and build IT services. The training material covers service transition in ITIL service lifecycle, service transition principles, service transition process, managing people through service transition, organizing for service transition, technology considerations, implementing and improving service transition, challenges and critical success factors and risk. Part from these the training also equips you with stakeholder management, organizational development, service transition roles and responsibilities, implementing service transition in virtual and cloud environment and challenges facing service transition.

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