Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
© 2014 VMware Inc. All rights reserved.
Modern Technical Information
Organizations
Sanborn Hodgkins
Manager, Information E...
Technical
Information
Our Communities
• Database
• SQL
• Visualization
software
Skills
Required
• Content volume
• Info type
assessment
• Writer/Editor output
•...
Distribution of Writing Services Staff
Tools
Tools
Developers
20%
IA
18%
Editing Editing Editing
Production Production
Too...
Technical Communications Staffing Plans
Writers 84%
Services
9%
Mgmt
7%
Content
Strategist
Customer
Engagement
Web
Develop...
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins
Upcoming SlideShare
Loading in …5
×

Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins

1,382 views

Published on

Shape of a Modern Technical Publications Organization

Presented to the STC Silicon Valley chapter on April 18, 2016

Description:
Modern writing organizations need skills very different from basic writing. This session will cover the job roles and skills that your organization might need to adopt best practices. For example: content strategy, analytics, web and app development, taxonomist, linguists, etc, and how can you best incorporate these new skills and roles to partner with your writing team.

About Sanborn Hodgkins

Sanborn Hodgkins manages a cloud management writing team at VMware, Inc. and is especially interested in developing resources for the customer’s full information experience. She has worked as a technical editor and writer at companies such as Apple, Adobe, and Google, but she also has been on the other side of the fence managing QA teams, including a stint as a QA Director at Netscape.

More information: http://www.stc-siliconvalley.org/2016/03/20/shape-of-a-modern-tech-pubs-org/

Published in: Technology
  • Get Paid To Write Articles? YES! View 1000s of companies hiring online writers now! ♥♥♥ http://ishbv.com/easywriter/pdf
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins

  1. 1. © 2014 VMware Inc. All rights reserved. Modern Technical Information Organizations Sanborn Hodgkins Manager, Information Experience
  2. 2. Technical Information
  3. 3. Our Communities
  4. 4. • Database • SQL • Visualization software Skills Required • Content volume • Info type assessment • Writer/Editor output • Release readiness Value
  5. 5. Distribution of Writing Services Staff Tools Tools Developers 20% IA 18% Editing Editing Editing Production Production Tools Developer Video IAIA Test Pre-XML XML/CMS 2015
  6. 6. Technical Communications Staffing Plans Writers 84% Services 9% Mgmt 7% Content Strategist Customer Engagement Web Developer

×