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Using Screencasts for Effective User Assistance


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Avi Solomon

Published in: Education, Technology, Business
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Using Screencasts for Effective User Assistance

  1. 1. Using Screencasts forEffective User AssistanceAvi
  2. 2. YouTube is becoming the new Google search.
  3. 3. Screencasts are edited recordings of your computer screen
  4. 4. Salman Khan is revolutionizing education usingscreencasts
  5. 5. Let’s move into this space!
  6. 6. Step 1Research your Screencast-Learn the App-Interview Users-Review Prior Art
  7. 7. Step 2Script your Screencast
  8. 8. Step 3Review your Script and get it ApprovedChanges down the line are costly!
  9. 9. Step 4Record your ScreenCamtasia Screen Recorder
  10. 10. Step 5Record your AudioAudio-TechnicaAT2020 USBMicrophoneAudacity
  11. 11. Step 6Edit your Screencast
  12. 12. Step 7Produce your Screencast
  13. 13. Step 8Deliver your Screencast
  14. 14. Questions?I hope this little demo prompts you to startusing Screencasts to provide exceptionalvalue to your clients and ensure careersuccessAvi Solomonavisolo@gmail.com