Fear of public speaking might behurting your careerSurveys and research resultsshow that most of us wouldrather die than talk in front ofa live audience
Technologies changeTools changeTeams changeJobs changeEffective verbal communication is a timeless andfundamental business skill that can be learnedLearn to give quick and accurate responsesFundamental business skill
Effective verbal communication startswith being presentTechnical writers are producing the best content that ismatched to particular user needs.Be sure that you are invited to the strategy and planningmeetings by offering good content to help reach thecommon goalsBuild community by listening, responding thoughtfully, andearning trustRespect relationships above publishing mechanismsWhen you are present, be fully present and listen hard.Listening is an activity.
Framework technique to organize yourthoughts and reduce thinkingOrganize your thoughts into frameworks.Frameworks include:past, present, futurewhy, what, howaccomplishments, obstacles, next actionssituation, action, resultI believed this before, but I dont think that way anymorebecause...dreamer, realist, critic
Techniques to capture your audiencePause. Silence is golden.Apply the frameworks to any topicYou can quickly communicate for 1 to 3 minutes about thattopic without having to give much thought.
Activity: personal demonstrationRandom questions fromaudienceFramework of response.Several responses in 1-2minutes.
Interactive activitiesPractice using the framework technique to answer questionsthat occur frequently in our writing jobs.Can you document these changes and still make thedeadline?Can you meet an earlier deadline?Can you extend the review period?Can you publish without my technical approval?Can we add new content?Can you hire my sister-in-law?
Exploring verbal communication furtherToastmasters International is a non-profit educationalorganization that teaches public speaking and leadership skillsToastmasters International is the leading movement devoted tomaking effective oral communication a worldwide realityFind a clubShop around: try different clubs, size and culture variesAttend a meeting, any meetingwww.toastmasters.org
Questions, reviewRisks? Are you ready to stand out and practice your verbalskills.Questions on using the framework technique?Organize your thoughts. Frame what you want to say.
Barrie ByronDigitally distinct, just firstname.lastname@example.org@gmail.comwww.linkedin.com/in/barriebyronFollow me on twitter @barriebyronwww.toastmasters.org