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8 common small business HR questions and answers

Eight questions that every small and medium sized business owner wants to know the answers to but never wanted to ask.

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8 common small business HR questions and answers

  1. 1. 8 COMMON small business HR questions & answers 1 Compiled by the folks at
  2. 2. What questions should a manager ask during an interview? • Actions speak louder than words - ask a candidate to perform tasks and watch how they perform rather than spending hours talking • Look for four things: Passion, effectiveness, horsepower, cultural fit • Request examples of what they do outside of work that helps them stay on top of their particular skillset and industry • Ask the candidate to educate you on a topic that they’re passionate about. You will quickly learn whether they can communicate clearly and this is a great conversation starter 2
  3. 3. What is the biggest HR challenge for businesses? • Finding and keeping talent - you don’t know what you’ve got until it’s gone! • Employee’s personal issues • Managing limited resources and budget • Getting to know and then developing a team • Hiring and firing people 3
  4. 4. What are the best ways to manage a remote worker? • Introduce them to the team at the outset • Communicate the values and culture of the company clearly • Create places where knowledge can be written down and easily shared. An online wiki is ideal for this • Hold regular catch up meetings (once a week is ideal) • Take advantage of technology to overcome communication and logistical barriers 4
  5. 5. How do you help an under-performing member of staff? • Thoroughly review their role, tools, motivations and what is expected of them to search for clues as to the cause of their lack of performance • Think about any potential issues outside of work that could be causing problems in work • Have you got the right person doing the wrong job? • Engage with the member of staff and ask them probing questions about their understanding of the job you’re asking of them. Perhaps you haven’t clearly communicated your requirements? 5
  6. 6. What are the best ways to manage creative employees? • Make sure you show respect for their craft, and in return they will respect your management • Set deadlines for work so as not to fall foul of Parkinson’s law (work expands to fill the time available for its completion) • Give creative people the right space and equipment that they need to do their job • If possible be flexible on when your employees work, inspiration isn’t generally confined to the hours between 9am and 5pm 6
  7. 7. How do you manage people that have a unique skillset? • Give them the opportunity to explain the what, how and why of what they do • Demonstrate pride in your contribution to the team, and the employees will do the same in return • Clearly communicate your company objectives • Try not to over supervise, and instead let employees report back to you in a structured manner 7
  8. 8. How do you fire an employee? • Act quickly - if you need to take affirmative action don’t drag the situation out • Prepare - what are you going to say? Why are you saying it? • Think about how the employee will react and have answers to their questions or reactions prepared • Remove access to business critical systems if you feel the employee might seek ways to take revenge • Put together a package that makes it easy for the employee to leave • Stay firm but friendly, avoid making emotional statements 8
  9. 9. Let us help Staff Squared is HR software for busy business people. We make managing your employees simple. Email: UK Freephone: +44 (0) 800 033 7569 US Freephone: +1 (855) 642-1069 Go online: @staffsquared