The humble shoehorn and bubble shower caps have long since been replaced by newer amenities. Here’s a list of amenities that will earn you goodie points with modern travellers. Some are essential, some nice to have and others over-the-top.

1. Which Hotel Amenities Should
You Be Investing In?

2. Free Wi-Fi
Which Hotel Amenities Should You Be Investing In?
You don’t expect your guests to check if your property’s room
includes power and indoor plumbing; it is a given. Same with
wireless and free internet. This is 2018, and we’re all connected.
Wi-Fi is not a perk reserved for your loyal or business guests. It
should be an amenity that’s available to all. Forcing guests to join
your loyalty programme (a common practice) to access free
Internet is also a no-no.

3. Adequate Power Points
Which Hotel Amenities Should You Be Investing In?
Most guests today move around with an average of three to five
gadgets. They need to be charged. Easily accessible power points,
including in the bathroom, are a winner with guests.

4. Quality Bathroom Toiletries
Which Hotel Amenities Should You Be Investing In?
Thanks to airline restrictions, an increasing number of travellers
(75% if some statistics are to be believed) use the toiletries
provided. So, anything sub par just won’t do.
Here’s also an opportunity for you to infuse a bit of local into your
rooms. Partner up with a local provider and weave in a story about
the toiletries provided.

5. Bathroom Extras
Which Hotel Amenities Should You Be Investing In?
Removing the rubbish bin from the bathroom may be convenient
for the housekeeping staff, but can be quite annoying for the
guest.
And, while you’re there, throw in a few extra towels.

6. Hair Dryer
Which Hotel Amenities Should You Be Investing In?
This is so popular, it deserves a whole point of its own! Let’s
face it, travelling with hair dryers is too cumbersome. Be kind to
your guests and invest in a few for them.
If you want to go the whole nine yards, add in flat irons and curling
irons into the mix – the ladies will love it!

7. Laundry Facilities
Which Hotel Amenities Should You Be Investing In?
Another essential, especially if you market yourself as a
family-friendly property. Who wants to go home after a holiday
with bags full of dirty laundry!?

8. Microwave and Small Fridge
Which Hotel Amenities Should You Be Investing In?
Not uncommon on the amenities wishlist at all, a fridge and a
microwave are appreciated by travellers, especially families with
babies and young kids.
The pressure-sensitive mini bars that charge you even if you pick
up a bottle to read the ingredients are not welcome.

9. Lint Rollers and Stain Removers
Which Hotel Amenities Should You Be Investing In?
A petty investment but a very thoughtful addition to your room
amenities. Think of the business traveller running out of the door
who spilt coffee on his shirt.
Or, a wedding guest who inadvertently brought along her pet’s hair
on her special dress.

10. Electronic Chargers and Adapters
Which Hotel Amenities Should You Be Investing In?
Phone chargers are among the most forgotten travel
accessories. And, landing in a foreign country without the
required adapter to charge your battalion of gadgets can easily
ruin your holiday from the get go.
Here’s when hotels are expected to come to the rescue with
chargers and adapters to borrow. If you can’t have one in each
room, keep some aside on the front desk.

11. Coffee, Tea and More
Which Hotel Amenities Should You Be Investing In?
Coffees that are substandard and tea bags that are past their
use by date just don’t cut it. Artisan teas, quality coffee (including
plunger coffees) and other hot beverage options are almost a
norm nowadays.
Add a cookie or packet of chips as a complimentary extra.

12. Entertainment
Which Hotel Amenities Should You Be Investing In?
From books to board games and television (preferably with
channels that are worth watching), hotels are expected to have
downtime covered. Check your list of amenities and see what you
offer. The more, the better is the general rule.
There’s a new trend among hoteliers to add in fun extras such as
musical instruments. Nothing like a guitar in the hotel room to
wind you down.

13. Welcome Extras
Which Hotel Amenities Should You Be Investing In?
Greet your guests with a bottle of wine or a few truffles. Great
way to kick start a relationship. And, if the guest is a loyal one, up
the ante on what you offer – a free massage maybe?

14. BLOG.STAAH.COM
FOR MORE HOTELIER TIPS & TRENDS VISIT: