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Stefan Moritz

Stefan Moritz

365 Followers
15 SlideShares 1 Clipboard 365 Followers 383 Followings
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15 SlideShares 1 Clipboard 365 Followers 383 Followings

Personal Information
Organization / Workplace
Stockholm, Sweden Sweden
Occupation
VP Customer Experience
Website
www.veryday.com
About
Featured as a notable alumnus in Business Week, Stefan has worked with numerous bluechip brands including Adidas, Disney, Nokia and Philips. With experience accumulated from the fields of marketing, design and technology, his unique understanding of service innova- tion, customer experience and change management also grants him regular appointments as keynote speaker, workshop facilitator and executive coach. He lectures at various universities across Europe.
Contact Details
Tags
servicedesign cx service design innovation design future customer experience customer value transformation change paradigm shift service marketing employee engagement differentiation leadership connectivity svid designship workshop collaboration opportunities creativity imagination branding experiencedesign management usp advertising robots ai skills talent ex hr employee experience engagement telecom growth business storytelling loyalty brand management customer service customer centricity omni channel public service democracy better outcomes lower cost mobility healthcare experience prototyping economy trends market products shift transition opportuinty brand innovation codesign design management organisation network era dmi methodology process overview examples finland hospitality trourism
See more
Presentations (14)
See all
Design Management Forum keynote — Hug The Future – Service & Experience Design Management
14 years ago • 3796 Views
Innovation in Tourism and Hospitality
14 years ago • 13510 Views
Creative lapland seminar 2010 stefan moritz
13 years ago • 2971 Views
DMI Stefan Moritz May 2011
12 years ago • 1372 Views
Products to services – transformation of the world markets orientation – institute of design warsaw
11 years ago • 7964 Views
World trends in service design – institute of design warsaw 2011
11 years ago • 7019 Views
Service design introduction – designship – stefan moritz
10 years ago • 4763 Views
Designship prototyping workshop
10 years ago • 1816 Views
Transforming health care with Service Design – Global Service Design Conferenc 2013
9 years ago • 10681 Views
service experience summit shanghai 2014 stefan moritz
8 years ago • 43309 Views
Stefan Moritz material sample
6 years ago • 732 Views
Storytelling ›› Storydoing – Stefan Moritz NexterdayNorth16
6 years ago • 2592 Views
Growing existing business with Customer Experience for Telcos
6 years ago • 1741 Views
Humanzing the future of work
4 years ago • 837 Views
Documents (1)
Veryday Future CXpectations whitepaper
6 years ago • 526 Views
Likes (36)
See all
SD Futures: Service design, the next ten years
Livework Studio • 4 years ago
Agile frameworks: the why, how and what
Sander Goudswaard • 7 years ago
No.10 Insight Over Ideology
Switch On | Thrive Your Future • 8 years ago
The Emerging Global Web
yiibu • 9 years ago
Future of Retail
Raimo Van Der Klein • 8 years ago
Design and Emotion presentation
Carrie Chan • 14 years ago
PSFK presents Future Of Health
PSFK • 12 years ago
Service Design Thinking
Marc Stickdorn • 9 years ago
Beyond Usable | Mapping Emotion to Experience
Kelly Goto • 9 years ago
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman • 9 years ago
Designing Customer Experience - Cookbook
Jin Kang Møller • 10 years ago
What Next? Answering the question of life after chemotherapy at Memorial Sloan Kettering
Joseph Gray • 13 years ago
Services Marketing
Ch Usman Waheed • 15 years ago
Pawned. Gamification and Its Discontents
Sebastian Deterding • 12 years ago
Business Needs Design Now
Stephen Anderson • 15 years ago
DOTT Cornwall - Introduction to Service Design and Methods
Andy Polaine • 13 years ago
When the marketing becomes the product
Helge Tennø • 13 years ago
Web 2.0 Business Models
Teemu Arina • 15 years ago
Service Logic – a new Dominant Logic for Social Customer Relationship Marketing
Wim Rampen • 13 years ago
The Molecular Brand
Torsten Henning Hensel • 13 years ago
Designing for Web 2.0: The Visual Ecosystem
Luke Wroblewski • 16 years ago
Inspiration from The Edge: New Patterns for Interface Design
Stephen Anderson • 15 years ago
Goodness And Happiness - Why Generosity Is The Future Of Marketing Strategy
Neil Perkin • 14 years ago
Subject To Change: creating great products and services for an uncertain world
Adaptive Path • 15 years ago
It’s design, but not as they know it!
Engine Service Design • 15 years ago
Working through Screens Idea Cards | www.FlashbulbInteraction.com/WTS.html
Flashbulb Interaction, Inc. • 14 years ago
Modern Brand Building
Paul Isakson • 14 years ago
The Brand Gap
coolstuff • 16 years ago
Modern Branding
Zeus Jones • 14 years ago
Marketing3 Presentation
Alain Thys • 15 years ago
  • Activity
  • About

Presentations (14)
See all
Design Management Forum keynote — Hug The Future – Service & Experience Design Management
14 years ago • 3796 Views
Innovation in Tourism and Hospitality
14 years ago • 13510 Views
Creative lapland seminar 2010 stefan moritz
13 years ago • 2971 Views
DMI Stefan Moritz May 2011
12 years ago • 1372 Views
Products to services – transformation of the world markets orientation – institute of design warsaw
11 years ago • 7964 Views
World trends in service design – institute of design warsaw 2011
11 years ago • 7019 Views
Service design introduction – designship – stefan moritz
10 years ago • 4763 Views
Designship prototyping workshop
10 years ago • 1816 Views
Transforming health care with Service Design – Global Service Design Conferenc 2013
9 years ago • 10681 Views
service experience summit shanghai 2014 stefan moritz
8 years ago • 43309 Views
Stefan Moritz material sample
6 years ago • 732 Views
Storytelling ›› Storydoing – Stefan Moritz NexterdayNorth16
6 years ago • 2592 Views
Growing existing business with Customer Experience for Telcos
6 years ago • 1741 Views
Humanzing the future of work
4 years ago • 837 Views
Documents (1)
Veryday Future CXpectations whitepaper
6 years ago • 526 Views
Likes (36)
See all
SD Futures: Service design, the next ten years
Livework Studio • 4 years ago
Agile frameworks: the why, how and what
Sander Goudswaard • 7 years ago
No.10 Insight Over Ideology
Switch On | Thrive Your Future • 8 years ago
The Emerging Global Web
yiibu • 9 years ago
Future of Retail
Raimo Van Der Klein • 8 years ago
Design and Emotion presentation
Carrie Chan • 14 years ago
PSFK presents Future Of Health
PSFK • 12 years ago
Service Design Thinking
Marc Stickdorn • 9 years ago
Beyond Usable | Mapping Emotion to Experience
Kelly Goto • 9 years ago
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman • 9 years ago
Designing Customer Experience - Cookbook
Jin Kang Møller • 10 years ago
What Next? Answering the question of life after chemotherapy at Memorial Sloan Kettering
Joseph Gray • 13 years ago
Services Marketing
Ch Usman Waheed • 15 years ago
Pawned. Gamification and Its Discontents
Sebastian Deterding • 12 years ago
Business Needs Design Now
Stephen Anderson • 15 years ago
DOTT Cornwall - Introduction to Service Design and Methods
Andy Polaine • 13 years ago
When the marketing becomes the product
Helge Tennø • 13 years ago
Web 2.0 Business Models
Teemu Arina • 15 years ago
Service Logic – a new Dominant Logic for Social Customer Relationship Marketing
Wim Rampen • 13 years ago
The Molecular Brand
Torsten Henning Hensel • 13 years ago
Designing for Web 2.0: The Visual Ecosystem
Luke Wroblewski • 16 years ago
Inspiration from The Edge: New Patterns for Interface Design
Stephen Anderson • 15 years ago
Goodness And Happiness - Why Generosity Is The Future Of Marketing Strategy
Neil Perkin • 14 years ago
Subject To Change: creating great products and services for an uncertain world
Adaptive Path • 15 years ago
It’s design, but not as they know it!
Engine Service Design • 15 years ago
Working through Screens Idea Cards | www.FlashbulbInteraction.com/WTS.html
Flashbulb Interaction, Inc. • 14 years ago
Modern Brand Building
Paul Isakson • 14 years ago
The Brand Gap
coolstuff • 16 years ago
Modern Branding
Zeus Jones • 14 years ago
Marketing3 Presentation
Alain Thys • 15 years ago
Personal Information
Organization / Workplace
Stockholm, Sweden Sweden
Occupation
VP Customer Experience
Website
www.veryday.com
About
Featured as a notable alumnus in Business Week, Stefan has worked with numerous bluechip brands including Adidas, Disney, Nokia and Philips. With experience accumulated from the fields of marketing, design and technology, his unique understanding of service innova- tion, customer experience and change management also grants him regular appointments as keynote speaker, workshop facilitator and executive coach. He lectures at various universities across Europe.
Tags
servicedesign cx service design innovation design future customer experience customer value transformation change paradigm shift service marketing employee engagement differentiation leadership connectivity svid designship workshop collaboration opportunities creativity imagination branding experiencedesign management usp advertising robots ai skills talent ex hr employee experience engagement telecom growth business storytelling loyalty brand management customer service customer centricity omni channel public service democracy better outcomes lower cost mobility healthcare experience prototyping economy trends market products shift transition opportuinty brand innovation codesign design management organisation network era dmi methodology process overview examples finland hospitality trourism
See more

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