Cucm bk b1000_f29_00_be6k-install-guide-10

Cisco Business Edition 6000 Installation Guide, Release 10.0(1)
First Published: January 15, 2014
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C O N T E N T S
P r e f a c e Introduction v
C H A P T E R 1 Preparation 1
Required Network Information 1
C H A P T E R 2 Installation 3
Power On and Initial Setup 3
Customize ESXi Host for Remote Access 6
Access and Configure ESXi Host 8
Preloaded Files on Datastore 12
Deploy Virtual Machines 12
Install Applications on Virtual Machines 13
Examples of Application Installation 17
Install Cisco Unified Communications Manager 17
Install Cisco Video Communications Server 18
C H A P T E R 3 Initial Configuration 19
Browse, Setup, and Apply Licenses 19
Where To Go From Here 20
For More Information 20
A P P E N D I X A Business Edition 6000 Software Load Summaries 21
Business Edition 6000 Software Load Summary Export Restricted Version 9X10X-K9-01 21
Business Edition 6000 Software Load Summary Export Unrestricted Version 9X10X-XU-01 24
A P P E N D I X B Business Edition 6000 Application Requirements 29
iii

iv
Contents

Introduction
Cisco Business Edition 6000 (BE6000) is designed for organizations with up to 1000 employees. The solution
offers premium voice, video, mobility, messaging, conferencing, instant messaging and availability; and
contact center features on a single, integrated platform. The solution provides core communication capabilities
that midsize businesses need for improved collaboration across their value chain.
This document provides step-by-step guidance on how to configure a BE6000 server and how to install a
selection of collaboration applications.
BE6000 consists of the following:
• Cisco Unified Computing System C220M3 Rack-mount server
• VMware Hypervisor, ESXi (Customized for BE6000)
• Cisco Prime Collaboration Provisioning
• Cisco Unified Communications Manager
• Cisco Unity Connection
• Cisco Unified Communications Manager IM and Presence Service
• Cisco Expressway
• Cisco TelePresence Conductor
• Cisco Unified Contact Center Express
• Cisco Emergency Responder
• Cisco TelePresence Video Communication Server
• Cisco Unified Attendant Consoles
• Cisco Paging Server
For design and virtualization details, see Business Edition 6000 Application Requirements, on page 29 .
v

vi
Introduction

C H A P T E R 1
Preparation
Ensure that the BE6000 server is rack-mounted, connected to electrical power source and customer data
network as illustrated in the Quick Start Guide (QSG), which is included in the shipping box. Also ensure
that a monitor and keyboard are connected to the server.
Note
Before you proceed with installation, collect the network information from the data network administrator.
• Required Network Information, page 1
Required Network Information
Collect the following network information from the data network administrator:
• IP Addresses for the following:
◦VMware Hypervisor (ESXi)
◦Each collaboration application to be installed
◦(optional) CIMC, if remote console access is required
• Subnet Mask
• Gateway IP address
• DNS server IP address
• Hostname for each application
• (optional) Domain Name
• NTP server IP address
• Time zone
• (optional) SMTP server
The next sections list the lab validated steps to install a BE6000 server. After collecting the required network
information, follow the rest of the document carefully.
1

2
Preparation
Required Network Information

C H A P T E R 2
Installation
• Power On and Initial Setup, page 3
• Customize ESXi Host for Remote Access, page 6
• Access and Configure ESXi Host , page 8
• Deploy Virtual Machines, page 12
• Install Applications on Virtual Machines, page 13
Power On and Initial Setup
Before You Begin
Ensure that the BE6000 server has been rack mounted, connected to a power supply, connected to the data
network, and a monitor and keyboard is connected to the server, as described in the Quick Start Guide.
Procedure
Step 1 Verify that power is connected and the LED status is as shown in Figure 2.
3

The power button LED (2) is orange, and the five LEDs between the console port (1) and power button are
green. If not, check the electrical connection.
Figure 1: Power On, Console Port, and LED Status
Step 2 Verify that the monitor and keyboard are connected to the console port. (Figure 2-1).
Step 3 Power on the monitor.
Step 4 Push the power button (Figure 2-1) and verify that the power button LED the disk LED disk drive change to
green.
Step 5 Watch the boot process on the monitor.
Step 6 (Optional) Press F8 to enter the CIMC configuration dialog.
4
Installation

CIMC is needed if you want remote control, the ability to monitor UCS hardware, and also remote access to
the console. Configure the IP address for CIMC, and then exit.
Step 7 (Optional) If using CIMC for console access, browse to the IP address that you configured, and use the default
username as admin and password as password. The CIMC screen is shown in Figure 3. Navigate the CIMC
for various tasks, such as Locater LED, and KVM Console as marked in Figure 3.
Figure 2: Cisco Integrated Management Controller
Step 8 (Optional) Test the locator LED by clicking Locator LED on the CIMC menu, and verify that bright blue
LED (Figure 3-1) is turned on. This CIMC feature helps locate the server in a large datacenter.
Step 9 Wait until the ESXi loads and displays the configuration screen on the console.
5
Installation

Customize ESXi Host for Remote Access
Follow this procedure to customize the ESXi host (the VMware hypervisor) to enable remote access through
the vSphere client.
Procedure
Step 1 Load the ESXi host software.
The console screen appears, as shown in the following figure.
Figure 3: Console Screen After ESXi Loads
Step 2 Press F2 to enter the System Customization menu as shown in the following figure. Select Configure Password
to change the password.
6
Installation

The default username is root and password is password.
Figure 4: ESXi System Customization Menu
Step 3 Assign a static IP address to ESXi. Enter the Configure Management Network menu, and follow the instructions
on screen to change “IP Configuration” as shown in Figure 6.
Figure 5: Assign Static IP Address to ESXi Host
7
Installation

Step 4 Connect your PC to the data network, and verify that you can browse to the ESXi IP address that you configured
in the previous step. Verify the web page as shown in Figure 7.
Figure 6: The ESXi Host on BE6000
Step 5 If not already installed on your PC, download and install the vSphere client.
Access and Configure ESXi Host
Some applications on BE6000 require the services of a valid NTP server. Follow these steps to access the
ESXi host, configure NTP, configure fault tolerance for network interface cards (NICs) using the NIC teaming
feature, and browse the datastore to verify the preloaded collaboration application software.
8
Installation

Procedure
Step 1 Launch the vSphere client application and type the IP address of the ESXi host. (See Figure 8.)
Figure 7: Access ESXi Host Using vSphere Client
Step 2 Use the login credentials that you configured during ESXi system customization.
Step 3 (optional) For BE6000 before Version 9.1.2, the VMware license is not preinstalled, and you may be presented
with a 60 day evaluation license warning. This scenario can happen if you performed a factory reset to the
UCS server. In these cases, follow these steps to apply the license. You may also verify the license status
using these steps:
a) Locate the envelope marked “Cisco Vmware vSphere Hypervisor 5.0” in the shipping box.
b) Locate the card titled “Right to Use Notification” in the envelope.
c) Note the Master serial number, which is the license activation key.
d) Navigate to Configuration > Software > Licensed Features, and click Edit.
e) Select Assign a new license key to this host.
f) Click Enter Key....
g) Type in the Master serial number.
9
Installation

h) Click OK to close configuration dialogs and apply the license.
Figure 8: Configuring and Managing ESXi Host and Virtual Machine
Step 4 Add the NTP server:
a) Navigate to Configuration > Software > Time Configuration.
b) Click Properties to launch the Time Configuration screen.
c) Update the Time Click Options... .
d) Select NTP Settings.
e) Click Add and type the IP address of NTP server.
f) Click OK, and select General, select Start and stop with host, and click Start button, followed by click
OK to close the configuration screens.
Step 5 Configure fault tolerance by using the NIC teaming feature in VMware:
a) Navigate to Configuration > Hardware > Networking.
b) Click Properties for “Standard Switch: vSwitch0,” as shown in Figure 10.
c) In the configuration screen vSwitch0 Properties, select the tab Network Adapters.
d) Click Add… to add the NIC that is connected to data network.
e) Follow the interactive configuration dialogs and close the configuration screens until you see two or more
NICs are added to vSwitch0, as shown in Figure 10.
10
Installation

By default, only one NIC is enabled in ESXi and identified as
vmnic0.
Note
Figure 9: Fault Tolerance for BE6000 Network Connectivity
The ESXi host is now ready for deploying virtual machines, which will host individual collaboration
applications. Software for these applications are preloaded on the datastore of the BE6000 server.
Step 6 Browse the datastore:
a) Navigate to Configuration > Hardware > Storage.
b) Click Datastore to list the datastores in the BE6000 server.
c) Select a datastore, then right-click and select Browse Datastore as shown in Figure 11.
Figure 10: Browse Datastore to View Preloaded Collaboration Software, License, and Open Virtualization Archive Files
11
Installation

Step 7 Download all Open Virtualization Archive (OVA) and license files to the desktop of your PC. Make sure you
have sufficient space to download these files.
As of Release 9.1(2), you must download the Unified Contact Center Express ISO image to extract
the evaluation license. You also must download the ISO image of the paging server and extract the
OVA template file for the paging server.
Note
What to Do Next
Deploy virtual machines.
Preloaded Files on Datastore
Cisco BE6000 is shipped with some selected Collaboration software, license files and Open Virtualization
Archive (OVA) files that are preloaded on the datastore. Consider the following points for a basic understanding
of the file types that are preloaded in the datastore:
ISO
An ISO file is a DVD image that was used to distribute application software in the past.
OVA
Open Virtualization Archive (OVA), a file with the “.ova” extension, is used to package and distribute
the virtual machine template.
Some OVA files may also have application software preinstalled on the virtual machine. In this case,
an ISO image is not needed (for example, cpc-provisioning-9.5.0-245-small.ova, listed
in Table 1).
Some OVA files do not have application software preinstalled. In this case, you must install the software
using the ISO file that is provided on datastore (for example, cucm_9.1_vmv8_v1.7.ova and
associated ISO file Bootable_UCSInstall_UCOS_9.1.2.10000-28.sgn.iso, listed in
Table 1) .
For pre-loaded files in the Export Restricted version 9X10X-K9 and Export Unrestricted version
9X10X-XU, refer to Business Edition 6000 Software Load Summaries, on page 21.
Note
Deploy Virtual Machines
Follow this procedure to deploy virtual machines for applications that are listed in Table 1. The OVA template
file defines the virtual machine for specific applications.
Note the following:
• Blank OVAs are deployed in 1-3 minutes, and a preinstalled OVA may take 10-15 minutes to deploy.
• Figure 12 shows the view of vSphere client after deployment of various collaboration applications virtual
machines. You can also see the time that is taken to deploy the last two virtual machines.
12
Installation
Preloaded Files on Datastore

• The example in Figure 12 is for the High Density (HD) server model (see the SKU that is highlighted
below), which can host nine applications. The Medium Density (MD) server model of BE 6000 can host
five applications.
Figure 11: Deployed Virtual Machines for Applications Viewed in VSphere Client
Procedure
Step 1 On the vSphere Client, navigate to File > Deploy OVF Template.
The Deploy OVF Template screen is launched.
Step 2 Browse and select the source OVA template file on your PC. See Table 1 for application and filename mapping.
Step 3 Continue to click Next to accept license agreements and default values.
Step 4 Configure your deployment:
• For Cisco Unified Communications Manager, Cisco Unity Connection and IM and Presence Service,
select 1000 Users.
• For Cisco Unified Contact Center Express, select 100 Agents.
• For Cisco Emergency Responder, select 12000 user node – C200 only from the drop-down menu.
Step 5 For VCS and Paging server, provide a meaningful name.
What to Do Next
After deploying all required virtual machines, install individual collaboration applications.
Install Applications on Virtual Machines
Follow this procedure to install and set up the applications on their designated virtual machines.
The approximate time that is required for each application is as follows:
13
Installation

• Cisco Unified Communications Manager: 60 minutes
• Cisco Unity Connection: 60 minutes
• Cisco Unified Communications Manager IM and Presence Service: 45 minutes
• Cisco Prime Collaboration: 30 minutes
• Cisco Unified Contact Center Express: 60 minutes
• Cisco Emergency Responder: 45 minutes
• Video Communication Server: 60 minutes
• Cisco Paging Server: 15 minutes
Note • Do not install Unified Communications Manager and Cisco Unity Connection simultaneously,
because they use the same ISO image.
• You can install multiple applications concurrently to save time.
• A carefully planned installation should not take more than three hours.
14
Installation

Procedure
Step 1 Contact the data network administrator and make sure that you collect the network information that is described
in “Preparation.”
Step 2 Plan the sequence of installing the applications to minimize the time that is required.
Step 3 On the vSphere client, select an application’s virtual machine. The client changes the panel name to application
name, and adds one more tab named “Getting Started”. Compare Figure 12 and Figure 13. Right click to open
the action menu as shown in Figure 13.
Figure 12: Select an Application VM to Edit Settings, Power On, and Take Any Other Administrative Action
15
Installation

Step 4 For VMs that are deployed using blank OVA templates, you need to edit the settings of virtual machines to
connect the ISO image of application software at power on. Note that Unified Communications Manager and
Cisco Unity Connection use same ISO file (see Table 1).
Figure 13: Edit Virtual Machine Settings to Connect ISO Image of Application Software
a) In the Device Type section, select the Datastore ISO File radio button.
b) Browse to the datastore and select the ISO file for the application.
c) Make sure to check the box Connect at Power On as shown in Figure 14.
Step 5 Select Edit Settings… from the right-click menu as shown in Figure 13.
The Virtual Machines Properties editing screen appears, as shown in Figure 14.
Step 6 To begin installation of each application, follow these steps: Installation will continue automatically for the
time listed in Step 2.
a) power on the virtual machine and open console using the right click menu shown in Figure 13.
b) Follow the interactive installation procedure on console.
c) Accept the defaults and provide the information that you collected in Step 1. Installation is complete and
successful when you are able to do a successful login on console.
• For Prime Collaboration, Installation starts after typing setup for the “localhost login:”. After that, the
installation script asks for network information and various credentials (passwords for admin, root,
globaladmin) information. Installation continues for 30 minutes.
• For a VCS server, installation starts after using first-time username password as admin and TANDBERG.
Type y when asked “Run install wizard [n]:” and continue with interactive installation.
If you require detailed installation guidance, see the Installation Guide of the applications on the
Cisco Business Edition 6000 Support Documents website, listed in “For More Information”.
Note
What to Do Next
After installing all required applications, access applications using a web browser and perform initial setup
of some applications.
16
Installation

Examples of Application Installation
The following are steps to install Cisco Unified Communications Manager (a blank OVA) and Cisco Video
Communications Server (a preinstalled OVA).
Install Cisco Unified Communications Manager
Procedure
Step 1 Power on and open the console of the virtual machine, as illustrated in Figure 13.
Step 2 On the DVD Found window, select No for media check.
Step 3 In the Product Deployment Selection window, select Cisco Unified Communications Manager, then select
OK. Finally, select Yes in the next Proceed with Install window.
Enterprise License Manager is also deployed as part of this installation.Note
Step 4 Perform the following steps:
a) In the Platform Installation Wizard window, select Proceed.
b) In the Apply Patch window, select No.
c) In the Basic Install window, select Continue.
d) Select Timezone in the next window followed by Auto Negotiation for Ethernet connection, and the
default size for MTU.
Step 5 Select No for DHCP.
The Static Network Configuration window appears.
Step 6 Enter the hostname, (such as CUCM), IP address, IP mask, and gateway address; then select OK. Select Yes
for DNS Client, followed by entering DNS server information in next window.
Step 7 The next two windows prompt you to set up administrative login information and organization information,
followed by confirming whether the server is the first node; in most cases, select Yes.
Step 8 In the next windows, select No for network connectivity test, and again provide the hostname, IP address and
security password. Finally, provide a valid reachable NTP server.
Step 9 The next two windows prompt you to set a security password and SMTP server information. Finally, application
user information is required, followed by the last window Platform Configuration Confirmation. Select OK
to continue the installation, which will last for approximately 60 minutes without any user interaction on the
console. After you see the login prompt on the console, access the Unified Communications Manager IP
address in a web browser.
17
Installation

Install Cisco Video Communications Server
Procedure
Step 1 Power on and open the console of the virtual machine, as illustrated in Figure 13.
Step 2 At the login prompt, enter admin for username and TANDBERG for the password.
Step 3 At the Run Install Wizard prompt, type Y and press Enter.
Step 4 To change password, type Y and press Enter, and at the prompt type the new password and click Enter.
Step 5 The next series of prompts are for network information. Select the IP Protocol (the default is IPv4), provide
the IP address, subnet mask, and default gateway address. Finally, select the ethernet speed of the LAN (the
default is auto).
Step 6 For the Run SSH (Secure shell) daemon, type Y and press Enter.
Step 7 At the Restart Now prompt, type Y and press Enter.
Step 8 After the system reboots, access the Cisco Video Communication Server in a web browser.
18
Installation

C H A P T E R 3
Initial Configuration
• Browse, Setup, and Apply Licenses, page 19
• Where To Go From Here, page 20
• For More Information, page 20
Browse, Setup, and Apply Licenses
Follow these steps to access each application, perform first-time setup for some applications, and apply the
licenses.
Procedure
Step 1 To access the administration portal for each individual application, browse to the IP address of application.
Consider the following information:
• Paging Server: Collect information about the application URL from the virtual machine console. The
default first-time username and password are admin and changeMe.
• Cisco Prime Collaboration Provisioning: Browse to the IP address and use globaladmin as the username.
Step 2 All applications come with a preinstalled demo license for a 60 day evaluation period. Two applications have
the following exceptions:
• Cisco Prime Collaboration: Download the license, tool and readme file from datastore. Use the instructions
in the readme file to apply the license (a permanent license with no expiration).
• Cisco Unified Contact Center Express: Demo licenses have a 30 day evaluation period. You must extract
the demo license files from the ISO file. After you have demo license files on your PC, browse to the
ESXi portal of Unified Contact Center Express and follow the instructions to apply the demo license.
Step 3 After purchasing the license, you should have received the Product Authorization Key (PAK) through either
a paper certificate or email from Cisco. The PAK should then be registered to “Product License Registration”
to receive license key in form of a software file.
Step 4 Applyy license keys in the application using the administration portal:
19

• Prime Collaboration Provisioning: No PAK is needed because the product comes with a permanent
license.
• Paging Server: No PAK is needed because the product comes with a permanent license for basic paging.
• Unified Communications Manager and Cisco Unity Connection: Browse the IP Address of Unified
Communications Manager and click Cisco Enterprise License Manager. Select License > Install
License File and follow instructions.
Cisco Enterprise License Manager (ELM) is automatically installed as part of the Unified
Communications manager installation.
Note
• Cisco VCS: After registering the PAK for VCS, the customer receives two keys (Release key and Option
key). In the administration portal, select Maintenance > Option keys. Apply the Release key first, and
then apply the Option key.
Step 5 When you need to upgrade the software version, use the Cisco Product Upgrade Tool (PUT).
A valid service contract is required to use the PUT to download upgrade images.Note
Related Topics
Product License Registration
Cisco Product Upgrade Tool (PUT)
Where To Go From Here
After you verify successful installation, see the Prime Collaboration Provisioning Guide for Cisco Business
Edition 6000 in the Cisco Business Edition 6000 Support Documents. Use this guide to start the initial
configuration of Unified Communications Manager, Cisco Unity Connection and IM and Presence Service
applications.
For More Information
• Cisco Business Edition 6000 Main website
http://www.cisco.com/go/be6000
• Cisco Business Edition 6000 Support Documents
http://www.cisco.com/en/US/products/ps11369/tsd_products_support_series_home.html
• Cisco Business Edition 6000 Support Community
http://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/be6000
• Cisco BE6000 Install and Upgrade Guides
http://www.cisco.com/en/US/products/ps11369/prod_installation_guides_list.html
20
Initial Configuration
Where To Go From Here

A P P E N D I X A
BusinessEdition6000SoftwareLoadSummaries
• Business Edition 6000 Software Load Summary Export Restricted Version 9X10X-K9-01, page 21
• Business Edition 6000 Software Load Summary Export Unrestricted Version 9X10X-XU-01, page 24
BusinessEdition6000SoftwareLoadSummaryExportRestricted
Version 9X10X-K9-01
This document details the software that has been preloaded on this server for your convenience.
Every attempt is made to keep the software versions in this build as up to date as possible; however, it may
be the case that newer code has been released since this server was manufactured. If this is the case, you may
download current versions either from Cisco Software Center (CSC), or via Cisco Electronic Software Delivery
(ESD). Details of how to use Electronic Software Delivery are provided via email when ordering licenses for
your chosen applications. Table 1 below lists the included files and indicates where they may be found.
Version Choice
This software preload set includes installation files for both version 9 and 10 unified communications
applications (Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Communications
Manager Instant Messaging and Presence Server and Prime Collaboration Provisioning). You may install any
of the other preloaded applications with either of these releases. Unified communications version 9 or 10
applications must be used together. Table 1 indicates which files to use for either a version 9 or 10 unified
communications installation.
Table 1: Preloaded Software
Version10Version 9AccessFilenameApplication / File
Cisco Unified Communications Manager & Cisco Unity Connection
Version 9 and 10 upgrade images are available via ESD
only.
Note
XESDBootable_UCSInstall_UCOS_UNRST_9.1.2.11900-12.sgn.isoCommon version 9
application image
21

XCSC9.1.2.10000-28-recovery.isoVersion 9 recovery
image
XCSCcucm_9.1_vmv8_v1.7.ovaVersion 9 UCM
virtual machine
template
XCSCCUC_9.1_vmv8_v1.5.ovaVersion 9 CUC virtual
machine template
application image
image
virtual machine
template
XCSCCUC_10_vmv8_v1.5.ovaVersion 10 CUC
virtual machine
template
Cisco Unified Communications Manager IM & Presence
XESDBootable_UCSInstall_CUP_UNRST_9.1.1.30000-3.sgn.isoVersion 9 application
image
XESD9.1.1.30000-3-recovery.isoVersion 9 recovery
image
XCSCUCSInstall_CUP_9.1.1.31900-1.sgn.isoVersion 9 Service
Update 1 file
XCSCcucm_im_p_9.x_vmv8_v1.1.ovaVersion 9 virtual
machine template
image
image
XCSCcucm_im_p_10.0_vmv8_v1.0.ovaVersion 10 virtual
machine template
Cisco Emergency Responder
XXESDBootable_UCSInstall_CER_10.0.1.10000-7.sgn.isoApplication image
XXESD10.0.1.10000-7-recovery.isoRecovery image
XXCSCcer_10.0_vmv8_v1.5.ovaVirtual machine
template
Cisco Paging Server
22
Business Edition 6000 Software Load Summaries
Business Edition 6000 Software Load Summary Export Restricted Version 9X10X-K9-01

XXCSCCiscoPagingServer_8.5.1.ovaVirtual application
installer
XX-BasicPagingInstallUserGuide.pdf BasicPagingQuickStartGuide.pdf
BasicPagingVirtualApplianceAdminGuide.pdf ReleaseNotes.pdf
Documentation
Cisco Unified Contact Center Express
XXESDBootable_UCSInstall_UCCX_10_0_1_UCOS_10.0.1.10000-56.sgn.isoApplication image
XXCSCUCCX_10.0_vmv8_v2.5.ovaVirtual machine
template
XXCSCs42800xc2_2_1_BE6K.ovaVirtual application
installer
Cisco Telepresence Video Communication Server/Expressway
XXCSCs42701x7_2_2_BE6K.ovaVirtual application
installer
Cisco Prime Collaboration Provisioning
XCSCcpc-provisioning-9.5.0-245-small.ovaVersion 9.5 virtual
application installer
XESDPCP90BE6K.licVersion 9.5 BE6000
License File
X-batchProvisioningSamples.zipVersion 9.5 Batch
Provisioning
Templates
X-PCPReadme,pdfVersion 9.5 License
README document
XCSCcpc-provisioning-10.0.0-791-small.ovaVersion 10 virtual
XESDPCP10BENNL2500.licVersion 10 BE6000
License File
X-BatchProvisioning10Samples.zipVersion 10 Batch
Provisioning
Templates
X-PCP10_BE6000_Readme.pdfVersion 10 License
README document
XXCSCOpenSSL1.0.0e-PC-Linux.zipOpenSSL application
package
Virtualization Hypervisor
XXVMwareESXi-5.1.0-1065491-custom-Cisco-5.1.1.1.isoApplication image
23
Business Edition 6000 Software Load Summary Export Restricted Version 9X10X-K9-01

Additional Software
To ensure consistent entitlement across Cisco Collaboration products, licensing purchased with the Business
Edition 6000 may also entitle you to use the applications listed in the following table. Software for these
applications have not been included in this software bundle as they may require hypervisor licensing or
hardware resources that are not typically available with Business Edition servers. If you would like to use
these applications and have the appropriate license and hardware, software may be obtained through ESD or
Software Center.
Table 2: Additional Software
AccessEntitlement/RequirementsApplication
ESDAvailable with all UCM 10.x user license purchases.
Requires Foundation Hypervisor license
Cisco Prime Collaboration
Deployment
CSCStandard license available for all UCM deployments.
Requires 6 vCPU and 14GB vRAM.
Assurance
ESDAvailable with CUWL Pro licensing. Requires dedicated
server and Foundation Hypervisor license.
Cisco WebEx Meeting Server
CSCAvailable for personal four way meeting rooms with
CUWL Pro licensing. Requires UCS C240 server.
Cisco Virtual Telepresence
Server
Business Edition 6000 Software Load Summary Export
Unrestricted Version 9X10X-XU-01
This document details the software that has been preloaded on this server for your convenience.
Every attempt is made to keep the software versions in this build as up to date as possible; however, it may
be the case that newer code has been released since this server was manufactured. If this is the case, you may
download current versions either from Cisco Software Center (CSC), or via Cisco Electronic Software Delivery
(ESD). Details of how to use Electronic Software Delivery are provided via email when ordering licenses for
your chosen applications. Table 1 below lists the included files and indicates where they may be found.
Version Choice
This software preload set includes installation files for both version 9 and 10 unified communications
applications (Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Communications
Manager Instant Messaging and Presence Server and Prime Collaboration Provisioning). You may install any
of the other preloaded applications with either of these releases. Unified communications version 9 or 10
applications must be used together. Table 1 indicates which files to use for either a version 9 or 10 unified
communications installation.
24
Business Edition 6000 Software Load Summary Export Unrestricted Version 9X10X-XU-01

Table 3: Preloaded Software
Cisco Unified Communications Manager & Cisco Unity Connection
Version 9 and 10 upgrade images are available via ESD
only.
Note
application image
image
virtual machine
template
XCSCCUC_9.1_vmv8_v1.5.ovaVersion 9 CUC virtual
machine template
application image
image
virtual machine
template
XCSCCUC_10_vmv8_v1.5.ovaVersion 10 CUC
virtual machine
template
Cisco Unified Communications Manager IM & Presence
image
image
XCSCUCSInstall_CUP_9.1.1.31900-1.sgn.isoVersion 9 Service
Update 1 file
XCSCcucm_im_p_9.x_vmv8_v1.1.ovaVersion 9 virtual
machine template
image
image
XCSCcucm_im_p_10.0_vmv8_v1.0.ovaVersion 10 virtual
machine template
25

Cisco Unified Contact Center Express
XXESDBootable_UCSInstall_UCCX_10_0_1_UCOS_10.0.1.10000-56.sgn.isoApplication image
XXCSCUCCX_10.0_vmv8_v2.5.ovaVirtual machine
template
XXCSCs42800xc2_2_1_BE6K.ovaVirtual application
installer
Cisco Telepresence Video Communication Server
XXCSCs42701x7_2_2_BE6K.ovaVirtual application
installer
Cisco Prime Collaboration Provisioning
XCSCcpc-provisioning-9.5.0-245-small.ovaVersion 9.5 virtual
XESDPCP90BE6K.licVersion 9.5 BE6000
License File
X-batchProvisioningSamples.zipVersion 9.5 Batch
Provisioning
Templates
X-PCPReadme,pdfVersion 9.5 License
README document
XCSCcpc-provisioning-10.0.0-791-small.ovaVersion 10 virtual
XESDPCP10BENNL2500.licVersion 10 BE6000
License File
X-BatchProvisioning10Samples.zipVersion 10 Batch
Provisioning
Templates
X-PCP10_BE6000_Readme.pdfVersion 10 License
README document
XXCSCOpenSSL1.0.0e-PC-Linux.zipOpenSSL application
package
Virtualization Hypervisor
XXVMwareESXi-5.1.0-1065491-custom-Cisco-5.1.1.1.isoApplication image
Additional Software
To ensure consistent entitlement across Cisco Collaboration products, licensing purchased with the Business
Edition 6000 may also entitle you to use the applications listed in the following table. Software for these
26

applications have not been included in this software bundle as they may require hypervisor licensing or
hardware resources that are not typically available with Business Edition servers. If you would like to use
these applications and have the appropriate license and hardware, software may be obtained through ESD or
Software Center.
Table 4: Additional Software
AccessEntitlement/RequirementsApplication
ESDAvailable with all UCM 10.x user license purchases. Requires
Foundation Hypervisor license
Deployment
CSCStandard license available for all UCM deployments. Requires 6
vCPU and 14GB vRAM.
Cisco Prime Collaboration Assurance
ESDAvailable with CUWL Pro licensing. Requires dedicated server and
Foundation Hypervisor license.
Cisco WebEx Meeting Server
CSCAvailable for personal four way meeting rooms with CUWL Pro
licensing. Requires UCS C240 server.
Cisco Virtual Telepresence Server
27

28

A P P E N D I X B
BusinessEdition6000ApplicationRequirements
vDiskvRAMvCPUScaleCisco BE6000 UC
Applications
1x80GB4 GB21000 UsersCisco Unified
Communications Manager
1x160GB4 GB1
One
vCPU
should
be
reserved
for
ESXi
scheduler
if Cisco
Unity
Connection
is
deployed
in a
VM.
Note
1000 UsersCisco Unity Connection
1x80GB2 GB11000 UsersUCM IM and Presence
Service
1x90GB2 GB11000 UsersCisco Prime Collaboration
Provisioning
1x146GB8 GB2100 AgentsCisco Unified Contact
Center Express
1x80GB4 GB21000 UsersCisco Emergency
Responder
1x128GB4 GB2100 Video or 200 Audio
sessions
Cisco Telepresence Video
Communication Server
(Expressway)
29

vDiskvRAMvCPUScaleCisco BE6000 UC
Applications
1x128GB4 GB230 MCU / TS resources
and 2400 Call session
Cisco Conductor
1x80GB4 GB11000 usersPaging Server
1x72GB4 GB1Varies by EditionCisco Unified Attendant
Console
VMware Hypervisor ESXi 5.1 reserves 2GB RAM.Note
For more information, see Cisco Unified Communications for Midsize Businesses: Virtualization Options
Solution Overview and Cisco Business Edition 6000 Co-Residency Policy Requirements Overview at http://
www.cisco.com/go/be6000.
30
Business Edition 6000 Application Requirements

Cucm bk b1000_f29_00_be6k-install-guide-10

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