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Managerial English Ⅱ

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Managerial English Ⅱ

  1. 1. Managerial English Ⅱ 管理英文之聽、說、讀、寫數位學習課程 透過 TED、NPR、wikipedia 等網站協力創造全新教育模式藉由免費資源動腦學習,透過本書你可以快速掌握學習要點,不用花費任何一毛錢,網路資源隨你採用。你! 還在等什麼? § 游家麟 著 -游家麟
  2. 2. 作者簡歷 / About the author December 12姓名 / Name:游家麟 / Loewe生日 / Date of birth:9/24年齡 / Age:23 歲 / 23 years old學歷資料 / Education:長榮大學 科技工程管理學系 工學士Department of Engineering & Management of Advanced Technology, Chang Jung Christian University長榮大學 經營管理研究所行銷管理組 管理學碩士 組織文化與智慧資本對高科技產業新產品開發績效影響之研究Graduate school of Business and Operations Management, Chang Jung Christian University -以開放式創新為中介效果驗證擅長工具 / Good tool: 高科技產業自 1970 年代以來,一直是推動一地區經濟發展最重要的產業,世界各Word、PowerPonit、Excel、InDesign、Photoshop、Illustrator、mp3DirectCut 國與地區不但視高科技發展為一地區發展的重要經濟動力,更認為高科技產業進駐落專業證照 / Professional licenses: 後的區域,可以促進區域均衡發展。因此,高科技產業的發展常被視為一國邁向已開保稅工廠保稅業務人員 / Bonded licenses 發國家的經濟指標,更是推動一國未來經濟發展最重要的原動力。近年來,台灣高科優質企業(AEO)供應鏈安全專責人員 / Distribution and transportation licenses 技產業蓬勃發展,就其產值、員工人數、研究發展費用,都佔整體製造業的比重大幅工作經歷 / Work experience: 增加,成為台灣經濟成長的主力,更是台灣出口的重要產業。當知識經濟的來臨,企台中市楊宜修國文短期補習班 / Yang Yi Siou Chinese Cram School 2012/07~2012/08 業創新發明能力是影響企業價值最重要的無形資產,即企業使用研究發展支出及專利法商家樂福仁德店 / Carrefour 2011/07~2011/08 權數所呈現的無形資產。因此,若要提高產業的附加價值,研發創新是必須要走的路,全家便利商店台中光明店 / Family Mart 2008/07~2009/12 因為目前的經濟結構已轉變成以知識為基礎和科技為導向的社會,故智慧資本與創新台中市儒林文理補習班 / Rulin Cram School 2007/07~2007/08 研發對企業公司價值的影響力是日趨重要。關於作者 / About the author: 因此綜合上述之因素,本研究選擇我國表現較優越的高科技廠商,進行深入的新大學讀的是理工方面的科系,所以對於理工方面有所認知,當時主要以計算機通訊系 產品開發績效之研究,從組織文化與智慧資本等兩大構面來作較為整體性的分析,並統為主要修習科目。對於父母從小就開始經商的映象仍歷歷在目,也間接影響了我對 加入開放式創新作為中介效果之驗證,探討企業若是引進開放式創新的概念及作法是於經營管理熱誠的態度,因當時大學所選讀的科系有 20%管理科目的選讀,固有些微 否可以有效地提升新產品開發之績效,以期最後成果能彌補我國在這方面學術研究的管理基礎的認知,於 2011 年的寒假,決心轉型就讀完全商管類型的經營管理研究所, 缺失,同時亦可提供我國其他廠商在研發創新上的參考。目前正接受長榮大學優秀教師的指導中,一步步的精進自我管理成就的達成。 關鍵字:組織文化、智慧資本、新產品開發績效、高科技產業、開放式創新
  3. 3. Organizational culture and intellectual capital on new product development 目錄 / Directory performance of high-tech industries – open innovation intermediaryeffect validationSince 1970, the high-tech industry, has been promoting a regional economic development of Buddhist Meditation: A Management Skill?the most important industries, countries and regions of the world not only depending on the 佛教冥想:一個管理技巧?development of high technology development as a major economic power, and even saying The refugees of boom-and-bustthat high-tech industries moved into the backward area, can contribute to balanced regional 經濟興衰背後的難民development. Therefore, development of high-tech industries have often been seen as a Try something new for 30 dayseconomic indicators of the country towards developed countries, is to promote the most 用 30 天嘗試新事物important driving force for the future economic development of a country. In recent years,Taiwan high-tech industry to flourish, with its output value, number of staff, research and Sales Training Campdevelopment expenses, have increased sharply as a proportion of the total manufacturing 銷售訓練營sector as a whole, Taiwan the main force for economic growth, but Taiwan exports an Positive Team Pledgeimportant industry. When the advent of the knowledge economy, the Enterprise Innovation 積極向上的團隊服務承諾ability is the most important enterprise value of intangible assets, where the number ofcorporate research and development spending and patent rights to intangible assets. The Energy BusTherefore, to increase the added value of industry, way to go for research and innovation is a 能量巴士must, because the current economic structure had been transformed into a knowledge-based 2007 United States Amazon Bookstore self-help class bestsellersand technology-oriented society, intellectual capital and innovation to the enterprise value of 2007 年美國亞馬遜書店勵志類暢銷書the companys influence is increasingly important.Therefore integrated above of factors, this research select my performance more superior of The Seed: Finding Purpose and Happiness in Life and Workhigh-tech manufacturers, for in-depth of new products development performance of research, 過你的第二人生from organization cultural and smart capital, two large structure surface to for more overall This really is do I want to live? If you get back up, Ill select it like that?sexual of analysis, and joined open innovation as intermediary effect of validation, 這,真的是我想要的生活嗎?如果可以重來,我還會這樣選擇嗎?discussion enterprise if introduced open innovation of concept and the practices is caneffective to upgrade new products development of performance, to last results can cover my Organizational culture and the impact of intellectual capital on new product developmentin this area academic research of missing, But also provide reference for other manufacturers performance of high-tech industries - open innovation intermediaryeffect validationin China on research and innovation. 組織文化與智慧資本對高科技產業新產品開發績效影響之研究-以開放式創新為中介Key words : organizational culture, intellectual capital, new product development 效果驗證performance, high-tech industry, open innovation
  4. 4. 11 Buddhist Meditation: A Management Skill?Companies like Google, General Mills and insurance giant Aetna are teaching yoga and Novembermeditation in the workplace to help combat stress. Now some business schools are teachingaspiring MBAs the techniques, as well. Reporter Lisa Napoli visited one school in SouthernCalifornia offering mindfulness as a management skill. LISA NAPOLI, BYLINE: Its the first day of the new semester at the Drucker School of Management at Claremont Graduate University in California. Students are making their way to the classrooms, where theyll study finance, economics and accounting.JEREMY HUNTER: Make sure youre comfortable. NAPOLI: But in room 26, there isnt a spreadsheet in sight. HUNTER: And then slowly start to bring your mind into the here and now. NAPOLI: Over the next few months, Professor Jeremy Hunter will 這,真的是我想要的生活嗎? ask students to look inward. Hell teach them how to track their 如果可以重來,我還會這樣選擇嗎? emotions and how to pay better attention, all by learning how to 過去多少年的人生,你被選擇、被安排、被期待。 meditate. 日復一日, 熟悉的路線,差不多的每一天。HUNTER: Its not new age woo-woo. Its not spirituality. Its not a therapists couch. 工作應付自如,日子過得不錯,但你很清楚,過去的熱情與幹勁, NAPOLI: Hunter says you cant manage other people without first understanding how to 正一點一滴流失…… manage yourself. 你想離開現狀、想換工作、想出走,找到內心熱情的所在。HUNTER: How present you are, how able you are to manage your own emotional states and 等待,不會讓夢想變成現實。be able to effectively manage oftentimes very complex and nuanced relationships is, you 人生,也不會只有這樣。know, essential to getting work done these days. 跟著書中的主角,勇敢出發,走一趟尋找生命意義的旅程。 NAPOLI: In class, Hunter shares a growing body of scientific research that shows its possible to fine-tune the brains performance. These concepts are also being taught at 《本書特色》 other business schools, like Harvard and the University of Nebraska. 你做抉擇的判斷標準僅僅是想更快樂?還是更能付出自己?抑或更能充實自我?你的But not everyone is sold on the benefits of meditation. Bill Taber decided to earn his 標準,決定了你是否能在未來找到真正的幸福。executive MBA a few years ago after being promoted into management at his job at the Jet 當你對生活與工作感到倦怠,考慮換個環境或轉換跑道時,本書可以提供你思考與判Propulsion Laboratory. He realized his PhD in mathematics didnt equip him for leading a 斷的方向。作者強調,每個人都可以在這個世界上留下印記、每個人都可能改變世界。team, but he didnt see what slowing down and sitting quietly had to do with it. 關鍵就在,你決定在哪裡種下生命熱情的種子!
  5. 5. 1 This really is do I want to live? If you get back up, Ill select it like that? JanuaryHow many years of life in the past, you were selected, are arrangements, were lookingforward to. Day after day, are familiar with the route, almost every day.Works well for days were good, But you know, past the enthusiasm and drive, bit by bit the loss ... ...Do you want to leave the status quo, want tochange your job, and want to run away, foundinside a warm place. Wait, wont let dream into a reality.Life will not be the only way. BILL TABER: The first time, it was, oh, so Im just going to sit and pay attention to my Writing in the spotlight, brave, and come out breathing. This is it? OK. And for quite a while, it seemed like, well, this is a waste of 10 or to look for the meaning of lifes journey. 20 minutes. Im not doing anything. NAPOLI: But as the course continued, Taber changed his mind. 《This book features》 TABER: Now, when I can get that 10 or 20 minutes, its actually 10 or 20 minutes I, youBest-selling writer, of the Fortune 500 companies and encouraging mentor Gordon of NBA know, treasure, because Im not doing anything. Im just turning inward and paying attentionnew book, in the form of novels and guide the reader reviews have been enthusiastic in life, to myself, experiencing whats going on in the body and what that tells me. We dont learnthink about how their future under the kind of meaning and purpose in life. this in our normal education.Book easily readable, no serious preaches, but each word a gem, thought-provoking. NAPOLI: Mindfulness as a management technique wasnt on the syllabus back whenCriterion for the choice of you do just want to be happier? Also is better able to pay their Taber was first going to school over 30 years ago. Recent college graduate and MBAown? Or to enrich themselves? Your standards, determines whether you can find true student Cameron Kane is more naturally interested in the idea.happiness in the future. CAMERON KANE: People get caught up in meeting the, you know, youve got to get thisWhen you live and work Burnout, taking into account the changing environment or convert much revenue, got to meet this profit margin. If people dont have a sense of their own self orthe runway, thinking and judging books can provide you direction. The author says, everyone the ethics that they need to make a business run or work properly, then eventually its goingcould leave marks in the world, each person is likely to change the world. Because, you to catch up with you, i.e. Bernie Madoff. I mean, the list goes on.decide where to plant a seed of life passion! This really is do I want to live? HUNTER: Thoughts, feelings, physical sensations, just let them pass through, like cloudsIf you get back up, Ill select it like that? in the sky.
  6. 6. 10NAPOLI: Professor Hunter says just because younger students today may be inclined towardmeditation doesnt make it any easier. October HUNTER: These exercises are difficult. Theyre emotionally demanding. You have to be able to really honestly look at yourself in a very unvarnished way.NAPOLI: And to look at habits that make it hard to focus and get work done, like the subjectof next weeks class: the perils of multi-tasking. 過你的第二人生 你希望工作不只是工作嗎?你希望工作能夠與你分享心情嗎? 那麼如何讓快樂的工作方式尋找到你呢?如你能像一顆種子般逐漸發現自己的能力與 目的嗎? 如果你正在尋找更多的熱情、目的和幸福,你應該將暢銷書作者喬恩.戈登的書應用 在你的生活之中,你能夠發現關鍵原則和增加你對自己的見解力。 您將瞭解: 1. 一顆種子背後所代表的靈感。 2. 在幸福和工作中找到關鍵。 3. 透過四個階段去尋找生活中的目的與習慣。 4. 站出來,你會開始重視你的客戶與公司之間的方式。 5. 了解到目的與目標的重要性。 6. 如何從失敗與失望中找到成功並成長。 7. 更多...
  7. 7. September 9 佛教冥想:一個管理技巧? 許多知名公司在工作場所教授瑜伽和冥想,以幫助對抗壓力。現在一些商學院 MBA 有The Seed: Finding Purpose and Happiness in Life and Work 意教授教學技巧。 About This Teleseminar Message: NAPOLI:這是在美國加州克萊蒙特大學德魯克管理學院新學期開學的第一天。學生What if work wasn’t just work? What if work was a vehicle to live and share your passion? 們在教室裡研究金融,經濟學和會計學。What if instead of seeking happiness at work you could work in such a way that happiness HUNTER:確定你在這會很舒適的。would find you? What if you could discover your purpose by planting yourself like a seed? NAPOLI:室溫 26 度,這裡沒有一個電子表的景象。If you are looking for more passion, purpose and happiness in your life and work then you’re HUNTER:然後現在開始慢慢的將你的想法移動到這裡來。invited to join best-selling author Jon Gordon as he shares key principles and powerful NAPOLI:教授 Jeremy Hunter 將在接下來的幾個月中,要求學生用眼睛看。他會教insights from his latest book, The Seed. 他們如何追蹤自己的情緒以及如何增加注意力,所有學習都透過冥想。During this free message you will learn: HUNTER:這不是新的時代。這不是靈修。這不是在一個治療師的沙發上。 A. The inspiration behind The Seed. NAPOLI:HUNTER 說你不能管理其他人何不先了解如何管理你自己。 B. The 2 keys to finding happiness in life and work. HUNTER:你是如何能夠管理自己的情緒狀態並能有效地管理非常複雜和微妙的關係, C. The 4 stages everyone must go through to find and live their purpose. 你知道的,這幾天必須完成工作。 D. Ways to stand out so your company and customers will notice. NAPOLI:在課堂上,HUNTER 分享越來越多的科學研究表明這是有可能微調大腦的性 E. The importance of purpose-focused goals. 能。這些概念也被其他商學院所講授, Harvard 大學和 Nebraska 大學等。 F. How to turn failures and disappointments into growth and success. 但不是每個人都覺得冥想有好處。Bill Taber 幾年前被提拔到噴氣推進實驗室的管 G. And more... 理崗位後決定取得他的 EMBA 學位。他意識到數學博士學位並沒有使他領導團隊,但 他並沒有看到什麼放慢和靜靜的坐著處理它。
  8. 8. February 2 August 8TABER:第一次,哦,所以我剛要坐下來,要注意自己的呼吸。這是什麼?OK。相當長 2007 年美國亞馬遜書店勵志類暢銷書的一段時間,它似乎是,好了,這是一個浪費 10 分鐘或 20 分鐘。我沒有做任何事情。 NAPOLI:但隨著課程持續,TABER 改變了主意。 -能量巴士TABER:現在,當我可以得到 10 或 20 分鐘,它實際上是 10 或 20 分鐘,你知道,珍惜,因為我沒有做任何事情。我只是把內向和注意我自己,遇到了什麼事情在身體上和告 星期一早晨,喬治走出家門準備開車,卻遇上輪胎洩氣的麻煩事兒。但這還只是訴我這是什麼。我們沒有學習這個在我們正常的教育裡。 眼前最微不足道的問題,他的家庭生活一團糟,他的工作團隊脫序紊亂。隨著一項大 TABER 當 TABER 在 30 年前第一次去上學時沒有一種管理技術為靜觀在課程大綱中。 : 型的新產品即將在兩星期之內上市,他必須想辦法徹底整頓,否則將面臨失去婚姻和 應屆畢業生和 MBA 學生 KANE 更多自然的興趣和想法。 工作的危險。車子壞了,喬治只好被迫搭乘巴士上班,他遇到了一位獨特的巴士司機,KANE:人們很容易就被滿足,你知道,你已經得到了這麼多的收入,必須滿足這種邊 以及一群有趣的人物,他們在接下來的兩個星期,分享了駕馭人生的 10 項法則。際利潤。如果人們沒有自己的自我意識或道德,那他們需要創造一個商業運作或正常 在過程中,他們協助他轉變了工作和生活,拯救了搖搖欲墜的工作和婚姻。能量工作,那麼它最終會趕上你。 巴士這本書帶領讀者行駛一趟啟發性十足的活力旅程,書中介紹了 10 個訣竅,教讀者 HUNTER:思想、感受、身體感覺,只是讓他們經過,像天空中的烏雲一樣。 以積極、正面的思維迎接生活和工作,獲致真正的成功-工作順心,家庭美滿。對於NAPOLI:HUNTER 教授說年輕的學生今天會傾向於冥想不太容易。 管理者、團隊領導者,或是任何想將負面能量改變成正面成就的人,能量巴士這本書 HUNTER:這些練習是困難的,他們在情緒上的要求很高。你必須要能夠真正誠實的 提供的是一項有效計畫,可以克服日常生活和工作上常見的阻礙,讓你和團隊成員都 看看自己用坦率的方式。 活力四射,具有最佳表現。當你坐上這部能量巴士,將會享受這趟人生旅程。.
  9. 9. 2007 United States Amazon Bookstore self-help class The refugees of boom-and-bust A few years ago, my eyes were opened to the dark side of the construction industry. In 2006, bestsellers:The Energy Bus young Qatari students took me to go and see the migrant worker camps. And since then IveOn Monday morning, driving George prepared outside the home, they encounter flat tire followed the unfolding issue of worker rights.trouble. But that was just the most trivial issue at hand, his In the last six months, more than 300 skyscrapers in the UAE have been put on hold orfamily life a mess, disorder of his team getting out of line. canceled. Behind the headlines that lay behind these buildings is the fate of theWith a major new product will be listed within two weeks, often-indentured construction worker. 1.1 million of them. Mainly Indian, Pakistani, Srihe must try to complete restructuring, or face a risk of Lankan and Nepalese, these laborers risk everything to make money for their familieslosing marriage and work. Car breaks down, George was back home. They pay a middle-man thousands of dollars to be there. And when theyforced to ride the bus to work, he encounters a unique arrive, they find themselves in labor camps with no water, no air conditioning, and theirbus driver, as well as a group of interesting characters, passports taken away.who in the next two weeks, managing 10 rules of life While its easy to point the finger at local officials and higher authorities, 99 percent of thesewere shared. people are hired by the private sector, and so therefore were equally, if not more,In the process, they assisted him in changing their work and life, save a crumbling work and accountable. Groups like Buildsafe UAE have emerged, but the numbers are simplymarriage. Energy bus this book leads the reader back inspirational journey full of vitality, 10 overwhelming. In August 2008, UAE public officials noted that 40 percent of the countrystips are described in the book, teaches readers to actively meet life, positive thinking and 1,098 labor camps had violated minimum health and fire safety regulations. And last summer,working, real success-liking the work, happy family. For managers, team leaders, or any more than 10,000 workers protested for the non-payment of wages, for the poor quality ofnegative energy into positive achievements of people, energy buses provided by this book is food, and inadequate housing.an effective plan can overcome common obstacles in daily life and work, so that you and themembers of the team vibrant, with the best performance. When you sit on the energy bus,will enjoy this lifes journey.
  10. 10. 7And then the financial collapse happened. When the contractors have gone bust, as theyvebeen overleveraged like everyone else, the difference is everything goes missing, Julydocumentation, passports, and tickets home for these workers. Currently, right now,thousands of workers are abandoned. There is no way back home. And there is no way, andno proof of arrival. These are the boom-and-bust refugees. The question is, as a building professional, as an architect, an engineer, as a developer, if you know this is going on, as we go to the sights every single week, are you complacent or complicit in the human rights violations? So lets forget your environmental footprint. Lets think about your ethical footprint. What good is it to build a zero-carbon, energy efficient complex, when the labor producing this 能量巴士 architectural gem is unethical at best? Now, recently Ive been told Ive been taking the high road. But, quite frankly, 積極的領導人創建積極和富有成效的團隊。積極的團隊創建積極向上的文化,在組織 on this issue, there is no other road. 內。積極組織更關注客戶並優於中性或消極的組織。So lets not forget who is really paying the price of this financial collapse. And that as we 條件是體驗更多的積極性,在他們的工作和生活中的人更情緒化,傾向于在他們的生worry about our next job in the office, the next design that we can get, to keep our workers. 活和職業生涯中成長。他們變得更樂觀、更有彈性、更開放、更能接受和更多驅動的Lets not forget these men, who are truly dying to work. 目的。陽性然後周圍的人充滿活力,並允許進行更強的連接和生成發生積極的變化和 結果的啟發團隊精神。積極變革的驅動程式是暢銷書的一個基於性能培訓和通信程式 的喬恩.戈登,能量巴士的鼓舞。此程式將以領導人和管理人員許可,並領導向他們 提供了可持續成功的路線圖,為自己和他們的團隊。 出席者將簡單行事、並儲備高能量、改變練習的習慣。他們將離開準備作出積極貢獻 他們的團隊和客戶,上車和朝著正確的方向發展。 那些成為認證驅動程式積極變革的人確實通過讓您的組織中作出即時的積極影響: 1. 利用工具來成就更多積極的人和領導者。 2. 更好理解積極的團隊精神和更高的生產率之間的聯繫。 3. 明確自己、他們的團隊和他們的組織理念。 4. 必須建立一個價值觀念與行為準則與團隊達成協議。 5. 領導人應該維持承諾並積極地建立組織文化。
  11. 11. 3 The Energy BusPositive Leaders create positive and productive teams. Positive teams create a positive Marchculture within the organization. Positive organizations are more Customer-focused andoutperform neutral or negative organizations.People who are conditioned to experience more positivity intheir work and life are more emotionally agile and tend togrow in their lives and careers. They become more optimistic,more resilient, more open, more accepting and more driven bypurpose. Positivity then energizes those around them andallows for stronger connections and inspired teamwork thatgenerates positive change and results.The Driver of Positive Change is a performance based training and communications programinspired by the principles of Jon Gordon’s best-seller, The Energy Bus. This program will 經濟興衰背後的難民certify leaders and managers with a license to lead and provide them with a roadmap tosustainable success for themselves and their teams. 幾年前,我親眼目睹了營建業的黑暗面,簡直讓我大開眼界 2006 年,年輕的卡達學Participants will be moved to act by simple, E-motional, action-oriented, high energy, 生,帶我去看外勞的集中營。從此,我便一直關心著勞工的人權問題。habit-changing exercises. They will leave prepared to make positive contributions towards 過去半年,在阿拉伯聯合大公國 有 300 多個摩天大樓的案子停工,或胎死腹中,getting their team and customers on the bus and moving in the right direction. 在這些大樓的停建報導的背後,是許多靠營造維生的簽約工人,他們不可知的命運,Those who become certified as a Driver of Positive Change are sure to make an immediate 他們的人數多達一百一十萬人,主要都是印度人、巴基斯坦人、斯里蘭卡人跟尼泊positive impact in your organization by having: 爾人,他們不惜一切離鄉背井,只為了賺錢養活家人,他們得先付給中間人一大筆 A. The tools to be a more positive person and leader. 錢才能來這打工,他們來到這裡才發現勞工營裡沒水、沒空調,自己的護照也被拿 B. A greater understanding of the link between positive teamwork and greater 走了。 productivity. 我們不難把這些怪罪給地方官員,跟主管機關,但是百分之九十九這些勞工的雇主卻 C. Clarity of vision for themselves, their team and their organization. 是私人機構,所以我們也難逃責任,類似 UAE Buildsafe 的集團越來越多,而且數量 D. Agreement and alignment of the values and behaviors necessary to build a 相當龐大 2008 年 8 月 阿拉伯聯合大公國的官員表示,全國 1098 個勞工營裡頭, winning team. 有 40% 違反了衛生及防火安全的最低標準。去年夏天,一萬多名勞工集體抗議積欠工 E. A lasting emotional commitment as leaders to drive positive change within your 資、伙食和宿舍品質太差等問題。 culture. 然後就爆發了金融危機 營造廠因為財務槓桿操作過大而破產倒閉 情形跟其他破產 F. A plan to lead, communicate and coach more positively. 的人一樣唯一不同的是,這些勞工的東西都不見了證明文件、護照 返鄉的機票等。
  12. 12. 6 現在,有數千名勞工遭到遺棄 他們沒辦法回家 也沒有入境證明 他們成了經濟發展 興與衰背後的難民。 June 問題是,我們身為營建的專業人士,身為 建築師、工程師,或開發商,如果你早知 道這會持續當我們每個星期去視察工地 時,你難道會滿意你自己成為侵害勞工人 權的幫兇嗎?讓我們暫時忘了環保問題, 來想想道義問題吧!這究竟有什麼好啊? 我們蓋了一堆零碳排放、不浪費能源的綠 色建築,可是參與興建這些美好建築的勞工們,卻一點都得不到符合人權與道義的待遇最近一直有人說我對此事的態度相當積極。坦白說,在這個議題上 我們不應該有其他的態度。 我們千萬別忘記那些真正為不景氣付出代價的人,當我們坐在辦公室煩惱著下個工 積極向上的團隊服務承諾 程 想著要爭取下一個設計案,好保住我們的員工時,也千萬別忘了這些人,他們的 工作是用生命換來的! 1. 我保證要成為積極的領導者將透過我積極的態度和行動向團隊展示。 2. 我答應與我的團隊分享積極的能量和鼓勵。 3. 不會像老鼠屎一樣破壞自己和團隊的信念。 4. 避免消極、抱怨和藉口。 5. 當我犯錯誤,我將自己找出並設法改善。 6. 當我沒有動力時,我會保持積極並努力變得更好。 7. 當我感到懷疑時,我會抓緊時間。 8. 當我感到擔心時,我會選擇堅持信念。 9. 當我面對逆境時,我會設法找到力量。 10. 當我的團隊經歷一次失敗時,我會選擇保持積極並準備好實現另一個勝利。 11. 有辛勤工作、決心和信心,我將永遠不會放棄,始終會説明我的團隊朝著我們的 願景和目標邁進。 12. 今天和每一天我們的團隊都會受到積極進取的影響。
  13. 13. 銷售訓練營 April 4在銷售中的人都知道銷售是不會從每天打幾個電話就會成功的。成功的銷售是持久的關係和艱苦的工作和獻身精神是一種藝術和研磨的專業。我們已經研究並接受最好的訓練和發現,他們是一種偉大的模式,公式為最佳銷售人做得比其他人更好的成功和勝利的習慣。銷售訓練營從體育世界的專業人士考慮一個教訓,是關於以弱扶強的重點、加上聲音和熱情的驅動。 Try something new for 30 days A few years ago, I felt like I was stuck in a rut, so I decided to follow in the footsteps of the great American philosopher, Morgan Spurlock, and try something new for 30 days. The idea is actually pretty simple. Think about something youve always wanted to add to your lifeand try it for the next 30 days. It turns out, 30 days is just about the right amount of time to add a你想想看 Derek Jeter 需要重新學習如何打棒球嗎?Does Maya 需要顯示如何打左衛籃 , new habit or subtract a habit -- like watching the news -- from your life.球嗎?當然不是。 Theres a few things I learned while doing these 30-day challenges. The first was, instead所以,為什麼他們每年都去訓練營? of the months flying by, forgotten, the time was much more memorable. This was part of他們去重新調整、 優化和準備新的競爭、 新的挑戰和新的目標。 a challenge I did to take a picture every day for a month. And I remember exactly where I本著這種精神我們建立了銷售訓練營的一個內容,用以鼓舞人心,透過本能的培訓和 wasand what I was doing that day.通信程式以及暢銷書的加持。 I also noticed that as I started to do more and harder在銷售訓練營,我們探討基本的 11 個銷售狀態。成功的銷售人員,通過一種高度熱情 30-day challenges, my self-confidence grew. I went精神和互動式為重點體驗,以確保您和您的團隊是完全準備好要進行轉變的。 from desk-dwelling computer nerd to the kind of guy我們明白,無論您是經驗豐富的銷售專業人員還是剛剛起步的新人,你需要專注于基 who bikes to work -- for fun. Even last year, I ended up本面,培養出信心、 並勤奮工作、 和保持積極,以增加您心中欲望的產生。 hiking up Mt. Kilimanjaro, the highest mountain in所以如果你有信心,那們建議您來閱讀這本書,透過此書你可以鼓舞士氣,增加公司 Africa. I would never have been that adventurous before銷售員的專業以及能耐。 I started my 30-day challenges.
  14. 14. I also figured out that if you really want something badly enough, you can do anything for 30days. Have you ever wanted to write a novel? Every November, tens of thousands ofpeopletry to write their own 50,000-word novel from scratch in 30 days. It turns out, all youhave to do is write 1,667 words a day for a month. So I did. By the way, the secret is not togo to sleep until youve written your words for the day. You might be sleep-deprived, but youll finish your novel. Now is my Positive Team Pledge book the next great A. I pledge to be a positive leader who sets the example for my teammates through my American novel? No. positive attitude and actions. I wrote it in a B. I promise to share positive energy and encouragement with my team. month.Its awful. But C. I will not be an energy vampire nor will I sabotage myself and team with for the rest of my life, D. negativity, complaining and excuses. if I meet John E. When I make a mistake I will own it and seek to improve. Hodgman at a TED F. When Im not playing well I will stay positive and strive to get better. party, I dont have to G. When I experience self-doubt I will remember a time when I succeeded. say, "Im a computer H. When I feel fear I will choose faith scientist." No, no, if I I. When I face adversity I will find strength. want to, I can say, J. When my team experiences a defeat I will choose to stay positive and prepare to "Im a novelist." achieve another victory. So heres one last K. With hard work, determination and faith, I will never give up and will always help mything Id like to mention. I learned that when I made small, sustainable changes, things I team move forward towards our vision and goals.could keep doing, they were more likely to stick. Theres nothing wrong with big, crazy L. Today and every day I will be positive and strive to make a positive impact on mychallenges. In fact, theyre a ton of fun. But theyre less likely to stick. When I gave up sugar team.for 30 days, day 31 looked like this. So heres my question to you: What are you waiting for? I guarantee you the next 30 daysare going to pass whether you like it or not, so why not think about something you have always wanted to try and give it a shot for the next 30 days.
  15. 15. In this spirit we created Sales Training Camp a fast paced, inspiring, performance basedtraining and communications program inspired by the bestseller, Training Camp. In SalesTraining Camp, we explore the 11 traits of successful sales people through a highly energeticand interactive zoom-focused experience that will make sure you and your team arefundamentally sound and ready for the “Selling Season.”We understand that whether you are a seasoned sales professional or a rookie just starting out,you need to focus on the fundamentals, tune out distractions, work hard, stay positive, andrefuel your desire to make an impact. 用 30 天嘗試新事物So if you have the desire to be your best and bring out the best in your team we have theprogram to take your game and your career to the next level. 幾年之前 我感覺生活枯燥乏味,所以我決定追隨美國傑出的哲學家 Morgan Spurlock 的腳步,用 30 天的時間嘗試新事物。這個想法其實非常簡單,想想那些你在生命中一 直想做的事,然後在接下來的三十天裡嘗試做這件事,事實證明,三十天剛好是一段 合適的時間,在你的生活中去養成一個新的習慣或改掉一個習慣-例如看新聞。 而我在這三十天的挑戰裡,學到了一些事,第一件事是,和那些匆匆流逝或被遺忘 的月份相比,這段時間顯得更彌足珍貴,令人難忘。在這三十天的挑戰裡,每天我 要拍攝一張照片,我清楚記得每一天我身在何處,當天做了哪些事。我也注意到, 隨著我開始做更多更難的三十天挑戰任務,我的自信心也增強了,我從一位老是窩 在電腦桌前的宅男,變成一位為了玩樂,而騎腳踏車去上班的人,去年我甚至完成 了非洲的最高峰-乞力馬扎羅山的登山活動,在我開始這三十天的挑戰之前我從來 沒有這樣愛冒險過。
  16. 16. 5我也發現 如果你真的非常渴望做一些 ,事情,這三十天是最好的時間,你曾想 May過寫小說嗎?每年十一月有數以萬計的人們打算用三十天的時間 從頭開始 ,撰寫。他們自己的五萬字小說,結果你所要去做的事就是每天寫 1,667 個字,寫上一個月。而我做到了,秘密就是除非你能在一天裡寫完 1,667 個字 要不 ,然你就別想睡覺 你的睡眠時間可能被 。剝奪,但你將會完成你的小說,那麼我寫的書會成為下一部偉大的美國小說嗎?不會,一個月就寫完的小說,讀起來極其可怕,但在我的後半輩子-如果我在一個 TED 派對上遇見 John Hodgman 我不一定得說: 「我是一位電腦專家。」 不,如果我想,我能說「我是一位小說家。」 Sales Training Camp 我最後想提的一件事是,我學到了:當我做些小的持續性的改變,就是一些我可以 “What the best sales people do better than everyone else.” 持續做的事情時,這些事比較能夠有始有終,又大又瘋狂的挑戰並沒有什麼不對。 Anyone in sales knows that sales success doesnt happen by making a few calls and hoping 事實上,那些挑戰樂趣無窮 但是那些挑戰不太可能堅持下去,當我要在三十天裡不 for the best. 吃糖,第三十一天看上去就像這樣。所以我想請問大家:你們還在等什麼? 我保證 Successful Sales is about lasting relationships and hard work and dedication to a profession 大家在未來三十天,會去經歷你喜歡或者不喜歡的事,那為什麼不考慮一些你一直 that is both an art and a grind. 想去嘗試做的事,並在未來三十天裡試試,給自己一個機會。 Weve studied and trained the best of the best and have found that their is a pattern of greatness, a formula for success and winning habits that the best sales people do better than everyone else. Taking a lesson from the professionals in the Sports world, Sales Training Camp is about being mentally strong and focused, fundamentally sound, and passionately driven. After all, does Derek Jeter need to re-learn how to hit a baseball? Does Maya Moore need to be shown how to dribble a basketball? Does Peyton Manning need to be re-taught how to throw a football? Of course not. So, why do they all go to training camp every year? They go to refocus, refine, and prepare for new competition, new challenges and new goals.

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