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なぜ、カスタマーエクスペリエンスの向上にNPS®が選ばれるのか?
by nps-nttcoms
5 years ago
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20170215 NPS導入のSTEPと成功に導くアプローチとは
by NetyearGroup
3 years ago
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NPSとHCDを組み合わせた顧客体験分析の取り組み
by imjofficial
4 years ago
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逆説のカスタマーサクセス
by takaumada
3 years ago
