Collaborative Assessment Project for Massachusetts Public Colleges

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Update on collaborative library assessment project at MCCLPHEI (www.mcclphei.org).

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Collaborative Assessment Project for Massachusetts Public Colleges

  1. 1. COLLABORATIVE ASSESSMENT PROJECT FOR MASSACHUSETTS PUBLIC COLLEGESMCCLPHEI
  2. 2. MCCLPHEI
  3. 3. Project Objectives  Shared assessment priorities  Data definitions  Streamlined data collection and reporting  Dashboards?
  4. 4. Keep It Simple!
  5. 5. Process  Two open meetings  Vendor presentations, webinars
  6. 6. Considering Our Priorities
  7. 7. Who Determines What Success Means?Group MembersSponsors Provost, vice presidents, presidentPartners Internal departments, external organizations, facultyCustomers, users Parents, faculty, students, researchers, scientistsReviewers Accreditors, grant agencies, auditors
  8. 8. Defining success  Effective stewardship of resources  Contributions to student learning  Efficiency of workflows  User satisfaction  …?
  9. 9. Types of Metrics
  10. 10. Inputs  Items added to collection  Funding received and allocated  Staffing  Service hours
  11. 11. Outputs  Visits  Circulation  Program attendance  Usage statistics
  12. 12. Is 5,000 a good number?
  13. 13. Ratios  Librarians : Community  Attendees : Workshop  Expenditures : Community  Information Resources : Budget  Reference Questions : Librarian
  14. 14. Outcomes  Impact on student retention  Impact on economic development  Impact on quality of life  Impact on student success  Impact on the bottom line
  15. 15. More Than the Numbers
  16. 16. Collection and Reporting  Data needed  Calculations, ratios  Data definitions  Comparison groups, peers  Automation: online forms, dashboards
  17. 17. Example Dashboards
  18. 18. Our Initial Metrics
  19. 19. Categories  Expenditures and allocations  Facilities and visitors  Information resources  Information literacy  Services  Nursing (pilot program area)
  20. 20. Selections  Shifts in budget allocations/expenditures over time  Students per seat, per computer  Cost per use of shared electronic resources  Penetration of information literacy, distance services
  21. 21. What We Learned Along the Way
  22. 22. Difficult to Categorize Bundles
  23. 23. Unclear definitions
  24. 24. Different strategies  Sampling  Estimating  When and how often
  25. 25. Calculations
  26. 26. Where We Are Today
  27. 27. Exploring
  28. 28. Thank youLinda OldachEmeritus Library DirectorMount Wachusett Community Collegeloldach1@gmail.comStephen SpohnIndependent Library Consultantsspohnjr@librarystrategy.net

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