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Best Practices in Collaboration 2.0: A CSC Case Study

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These are the slides that @Chuckstar76 and I used to introduce our discussion at the Enterprise 2.0 Summit in Frankfurt, Nov 11-12 2009

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Best Practices in Collaboration 2.0: A CSC Case Study

  1. 1. CSC C3 I CONNECT. COMMUNICATE. COLLABORATE.<br />BEST PRACTICES IN COLLABORATION 2.0A CSC CASE STUDY<br />Charlie Hope<br />Simon Scullion<br />
  2. 2. CSC CASE STUDY : INTRODUCTION<br />Team CSC…<br />Charlie Hope<br /><ul><li> Service Development Manager
  3. 3. Messaging and Collaboration Specialist</li></ul>Simon Scullion<br /><ul><li> Collaborative Tools Lifeguard
  4. 4. Engagement Engineer</li></li></ul><li>CSC CASE STUDY : INTRODUCTION – THE BACKGROUND<br />Where have we come from…<br />Integrate<br />Extend<br />Evolve<br />This is one step of many – it’s part of the journey<br />
  5. 5. CSC CASE STUDY : WHAT IS C3?<br />Introducing C3…<br /><ul><li> It’s much more than just a name
  6. 6. A pilot limited in duration, but not in AUDIENCE
  7. 7. Constantly EVOLVING
  8. 8. It’s about the PEOPLE, not the technology</li></li></ul><li>CSC CASE STUDY : WHAT IS C3?<br />But you’ll be interested to know…<br /><ul><li> We selected Jive SBS
  9. 9. Externally hosted, Akamai accelerated
  10. 10. Performance tuned, stable and secure
  11. 11. Future proof</li></li></ul><li>CSC CASE STUDY : SOME THINGS WE ARE PROUD OF<br />C3 is…<br />Now an integral part<br />of our business!<br />
  12. 12. CSC CASE STUDY : SOME THINGS WE ARE PROUD OF<br />Industry Recognition…<br />Jive Community Adoption Award Winner <br />Internal Evangelist of the Year<br />
  13. 13. CSC CASE STUDY : KEY CONSIDERATIONS<br />Key considerations…<br /><ul><li> Understand your CRITERIA for SUCCESS
  14. 14. Build in SCALE from the outset
  15. 15. PLAN for and FACILITATEADOPTION
  16. 16. Let PEOPLE be PEOPLE
  17. 17. Don’t forget it’s a JOURNEY….</li></li></ul><li>CSC CASE STUDY : KEY CONSIDERATIONS<br />Discussion…<br />
  18. 18. CSC CASE STUDY : RESULTS<br />
  19. 19. CSC CASE STUDY : RESULTS<br />
  20. 20. CSC CASE STUDY : INTRODUCTION<br />Team CSC…<br />Charlie Hope<br /><ul><li> http://twitter.com/chuckstar76
  21. 21. http://tactics.wordpress.com</li></ul>Simon Scullion<br /><ul><li> http://twitter.com/sscullion
  22. 22. http://simonscullion.com</li>

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