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Callture turnkey platform presentation

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Callture turnkey platform presentation

  1. 1. White label Hosted PBX and VOIP Service Next
  2. 2. 08/13/10 Advanced Telecom Solutions Worldwide 2 About Callture • A technology company with 12 years of experience in telecom services including VOIP • Founded in 1997 by engineering graduates from the University of Waterloo • Currently service over 50,000 clients and route over 85 million minutes a month Next
  3. 3. 08/13/10 Advanced Telecom Solutions Worldwide 3 Our Headquarters • In Canada • We are located on the Second floor at 5800 Ambler drive, in Mississauga – Ontario, 30 km west of Toronto Next
  4. 4. 08/13/10 Advanced Telecom Solutions Worldwide 4 White label Hosted PBX and VOIP Service • Callture has made significant investment in its softswitch and network architecture • Callture white label PBX and VOIP service is a product of 12 years of in-house development • Most flexible, feature-rich and easy-to- use end-to-end solution • Each client is assigned an experienced account manager Next
  5. 5. 08/13/10 Advanced Telecom Solutions Worldwide 5 Network Architecture Next • Redundant architecture for high quality and reliability service: Multiple carriers, Multiple switches, Multiple locations • 24-Hrs NOC
  6. 6. 08/13/10 Advanced Telecom Solutions Worldwide 6 What is Callture Turnkey Platform? • Web-based platform to deploy profitable telephony applications and VOIP solutions: – Hosted IP PBX service (Business phone) – E-Fax, Conference calling, Toll free service – Broadband phone service – Universal calling cards with international access numbers Next
  7. 7. 08/13/10 Advanced Telecom Solutions Worldwide 7 What is Callture Turn-key solution? • End-to-End turn-key solution to provide full range of telecom services • No capital investment and revenue sharing model • Clients gain online access through a master web portal • Callture provides international minutes, Worldwide DIDs, SIP accounts, telephony applications, all at wholesale prices • Clients have full control on operations including pricing. Next
  8. 8. Phone service packed with features • Web based administration • Informational Extensions • Online Call Reports • After-hours Mode • Q&A Extensions • Call Routing Extension • Call Screening and Announce • Listen to voicemail on wireless • Voicemail Delivery on email • Unlimited Call Handling • Live Call Transfer • Call Blast 08/13/10 Advanced Telecom Solutions Worldwide 8 • Customized Main Greeting • Unlimited Extensions • Voice Studio • Dial-by-Name Directory • Music-on-Hold • Call Forwarding • Toll-FREE Vanity Number • Memo on Call • Call queue • Call Blocking • Call Recording • Click to Call Next
  9. 9. End-to-End Turnkey Solution Branded E-Commerce site 08/13/10 Advanced Telecom Solutions Worldwide 9 •Sign up clients easily online with your branded site • Turnkey site with Credit card processing Next
  10. 10. End-to-End Turnkey Solution Easy set up Wizards 08/13/10 Advanced Telecom Solutions Worldwide 10 •Five step wizard for your clients to set up easily •Reduce client calls and support costs •Video help on each page •Several other wizards for easy customization Next
  11. 11. End-to-End Turnkey Solution Branded client portal 08/13/10 Advanced Telecom Solutions Worldwide 11 •Client portal to manage the services online •Brand it under your name including customized logo, color and font on all the pages. •Clients have access to wizards for easy set up •Video tutorials and help files on each pages Next
  12. 12. End-to-End Turnkey solution Full array of services - VOIP 08/13/10 Advanced Telecom Solutions Worldwide 12 •Crystal clear lines •Packed with features •Easy provisioning •One bill. One client portal. One Platform Next
  13. 13. End-to-End Turnkey solution Full array of services – E fax 08/13/10 Advanced Telecom Solutions Worldwide 13 Next •Send and receive faxes •Separate number for fax •Fax is forwarded to an email address and stored online •Save money on a second fax line
  14. 14. End-to-End Turnkey solution Full array of services – Long distance 08/13/10 Advanced Telecom Solutions Worldwide 14 Next •Register up to 4 phone numbers for pin-less dialing •High quality connection at competitive rates •Access call details and manage account on line
  15. 15. End-to-End Turnkey solution Full array of services – Conference calling 08/13/10 Advanced Telecom Solutions Worldwide 15 Next •Up to 10 people can participate •Control who participates through a secure pin •Initiate conference anytime online
  16. 16. End-to-End Turnkey solution Customizable billing 08/13/10 Advanced Telecom Solutions Worldwide 16 Next •Set up feature charges, packages and usage charges •Agent commission, free trials and referral credits •Automatic credit card charges •Generate and email invoices
  17. 17. End-to-End Turnkey solution Web portal to manage customer service 08/13/10 Advanced Telecom Solutions Worldwide 17 Next •Search for clients by name, email, username •All client information on one summary page •Trouble ticket system •We can provide customer service under your brand
  18. 18. 08/13/10 Advanced Telecom Solutions Worldwide 18 Home Portal • Easy to navigate starting page • Direct access to main functions • Snapshot of daily activity Why Callture offers the winning solution? Master Portal Next
  19. 19. 08/13/10 Advanced Telecom Solutions Worldwide 19 Rate manager • Quickly create rate tables using preset formulas and parameters • Create feature charges and packages • Set up free trials, promotions and referral credits Why Callture offers the winning solution? Master Portal Next
  20. 20. 08/13/10 Advanced Telecom Solutions Worldwide 20 Calling card manager • Easily setup PIN batches for printing and distribution • Search and activate PINs with a click of a button Why Callture offers the winning solution? Master Portal Next
  21. 21. 08/13/10 Advanced Telecom Solutions Worldwide 21 • 24/7 multilingual support with 2 hour trouble ticket response time • Personal account manager as a one stop contact Why Callture offers the winning solution? Quality of Service and support Next
  22. 22. 08/13/10 Advanced Telecom Solutions Worldwide 22 Outsourcing Model vs. Switch Purchase (I) • Client pays only for services used • Instant access to the latest technology and features, which are constantly updated without extra cost • Use a well managed A-Z termination price table means quality and low cost Next
  23. 23. 08/13/10 Advanced Telecom Solutions Worldwide 23 Outsourcing Model vs. Switch Purchase (II) • Minimum overhead and capital investment • Minimum time to market as client can start selling within a few hours of training. • Minimal technical expertise required from client Next
  24. 24. 08/13/10 Advanced Telecom Solutions Worldwide 24 Account Setup Cycle Qualification Initial contact (2-3 days) Live demo Q & A sessions (3-4 days) Work Order, pricing Coverage review (5 days) W.O. and Payment execution (1 day) Account Setup Provisioning package Schedule training (2 days) Finish: End-to-end testing Client ready Start: Initial RFQ System training Batch allocation Access numbers (3 days) Next
  25. 25. 08/13/10 Advanced Telecom Solutions Worldwide 25 For more info, visit www.callture.com/partners Next

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