Interview is a face to face
interpersonal role situation in
which one person – the
interviewer asks the person –
being interviewed specific
questions in order to assess his
suitability for admission ,
recruitment , or promotion , or
for an opinion. It is a
psychological and sociological
instrument. It is a systematised
method of contact with a person
to know his views. It is
regarded as the most important
method of collection of data.
IMPORTANCE OF THE INTERVIEW
1. It is the best method for getting information
2. Useful for securing information from persons at
3. Method of psychological study.
4. Method of inter – stimulation. ( Mentally )
5. Verification of information.
TYPES OF INTERVIEW
1. Interview on the basis of Object.
2. Interview on the basis of number of
Information or Respondents.
3. Interviews on the basis of Form.
INTERVIEWS ON THE BASIS OF OBJECT
• CLINICAL INTERVIEW – is used in the medical
profession or for solving a problem. Once the cause is
ascertained the remedy is sought.
• SELECTION INTERVIEW – is conducted for selecting a
person on the basis of certain traits or qualities.
• DIAGNOSTIC INTERVIEW – when the objects of the
interview is confined to finding out the cause of some
social event or problem.
• RESEARCH INTERVIEW – it is kind of diagnostic
interview in which the cause of a problem is sought &
analysed in detail.
INTERVIEW ON THE BASIS OF NUMBER OF
INFORMATION OR RESPONDENTS
• GROUP INTERVIEW – Such an interview takes
place when a group of persons is interviewed for
ascertaining their views or for collecting data. It is
used in social research or opinion.
• INDIVIDUAL INTERVIEW – The interview is
confined to an individual or an individual
INTERVIEW ON THE BASIS OF FORM
• STRUCTURED INTERVIEW – The questions, their
wording, their time & sequence, are fixed in a
structured interview. The structured form makes the
objectivity more reliable.
• UNSTRUCTERED OR INFORMAL INTERVIEW –
Such interviews are more flexible & open. Their
wordings is entirely in the hands of the interviewer.
Ordinarily, no schedule is used.
TYPES OF INTERVIEW
ADVANTAGES OF AN INTERVIEW
1. Possible to study events that are not open
2. Possible to study abstract factors like
attitudes, feelings , emotions and
3. The information gathered is reliable.
4. Useful for all segments of population.
DISADVANTAGES OF AN INTERVIEW
1. The data collected is of doubtful
2. Too much dependence on memory.
3. Specified knowledge is always not
4. Play of complexes.
5. Difference in the social background of the
interviewer and the interviewee.
APPEARING FOR AN INTERVIEW
• Sense of time – At least 15 minutes before time
• Appearance – 90% of your opinion within 90 seconds
• Body language – Pleasing expression with a hint of smile !
• Communication Skill – Includes both content & delivery
• Enthusiasm – Display it in whatever you say. Maintain
cheerful disposition & pleasant countenance.
• Brevity – Speaking with brevity in clear , unambiguous
• Be honest – Never make any attempt to bluff
• Sell yourself – Keep the interest of the interviewers
• Maintain a balance – Keep your answer informative but not
too long ( may reveal your weaker points )
• Show leadership qualities
START STATEMENTS WITH ..
• “ I think ………
• “ I imagine …..
• “ As far as I can tell ..
• “ There is no doubt
• “ Everyone knows that
• “ It’s clear that …..
TYPES OF INTERVIEW QUESTIONS
• Direct Questions or Leading Questions: These
usually have a built – in response. An interviewer is
usually friendly and co-operative; he would like the
candidate to feel at ease.Generally used at the initial
stage, are explicit, demanding specific information :
“what’s your name ?” Or “ Mr.. Amit, I see that you
are not a resident of Delhi. Is it your first visit to
• Open-ended Questions: These usually follow the
leading questions. The purpose of these questions is to
enable a candidate to talk, explain, and illustrate
something he knows or has done before. E.g.. “ Miss
Sapna, your academic record is brilliant. Tell us
something about your higher education.”
• Probing Questions : These gauge your depth of
understanding. These questions are intended to
determine how you would react to a situation or
how you would organize follow- up questions.
E.g. “ What is the difference between NPT and
CTBT ?” Does not CTBT ban nuclear explosions?
• Close – ended Questions: These questions are
meant to seek information on specific items and to
test your knowledge of facts and figures. E.g.. “
What was your favourite subject?” or “ What is
your choice of place for posting?” If selected,
would you be able to join next month?
1. If the interview room door is closed and you
haven't been told to just go in, knock and wait.
2. On entering, walk in looking poised and
3. If an interviewer extends a hand, shake it firmly
while looking him in the eye and smiling.
4. Wait to be asked to sit down. If nothing is said,
ask where they’d like you to sit.
5. Sit upright, not stiffly, with the hands relaxed
and apart and wait for the interviewer to start
6. Do not smoke-or even ask to smoke.
7. When someone speaks look at them attentively and
listen without interrupting.
8. Stick to their title (Mr., Dr etc) and surname.
9. Avoid one-word answers.
10. Do not try to sound perfect-they will know you are
lying. But it isn’t a confessional.
11. Be ready to cut short an answer if the interviewer
wants to speak or looks impatient.
12. If you don’t understand a question ask the
interviewer to explain.
13. Do not be afraid to pause a moment before
answering. A good answer is better than a false
14. Do not be afraid to pause a moment before answering.
A good answer is better than a false answer.
15. If you realize you’ve given a bad answer, say
something Like “I am sorry, I really haven’t said quite
what I meant. What I meant was . .. .”
16. Listen to each question carefully. The way a
question is worded often suggests the answer which is
17. Never criticize a previous employer, school or college.
18. Never give a vague answer, like “I suppose so”.
19. Do not mention your pay until the end – unless they
PREPARATION FOR INTERVIEW :ON THE DAY
1. On the day re-read everything you sent the
company plus the notes you have prepared. Take
them with you.
2. Make sure you look right for the job. Remove
rings, chains, long necklaces- that you might fiddle
3. Ensure you have everything you have been asked
4. Take something to read while you wait.
5. Go in about 10-15 mins before appointment. That’s
politely punctual but not over-eager.
6. After long journey do use the loo before you settle
7. Be pleasant to everyone you meet but do not let
them draw you out too much.
8. Discover the names of the interviewers, if you
can, and write them down.
9. Be prepared to wait. Don’t fuss or fidget.
10. If any documents about the company are
lying about read them. They might ask
• Your shoes are clean.
• Your clothes are pressed and stain-free.
• Your nails are clean.
• Your hair is neat.
• You have removed all extra jewelry.
• You have clean copies of your resume.
• You have the add & phone no of the meeting place.
• You know how to get there and how long it will take.
• You know the names of everyone you are meeting, and
how to pronounce them.
• You have your notebook & pen.
• There is nothing extraneous or bulky in your bag.
• You are prepared for rain or snow.
• For women, you have a powder compact & lipstick.
INTERVIEW FAUX PAS
• Cocktail dresses, or anything
suggesting night time revelry
• Micro minis and tight pants
• Too much cologne
• Open –toed shoes
• Anything scuffed or in less than
• Beyond one on each ear lobe
any visible piercing
• Jewelry that calls attention to
• A highly unconditional
hairstyle or colour.
• Short –sleeved shirts with a tie.
• Flowing or Flowery dress.
• Any jewelry other than than
two rings (at the most)
• Too creative facial hair
• Corduroy, denim, Lycra belt
• Piercing in general
• Arriving late.
• Bringing shopping bags or boxes.
• Loud colours in your outfit
• Plopping into a chair before the interviewer
offers you one.
• Using first names unless asked to.
• Chattering on & on
• Chewing gum.
• Jiggling your knee.
• Playing with your hair.
• Fidgeting in general.
AFTER INTERVIEW – WHAT?
• The thank you note is a necessary tool for any job hunting
strategy. But should you send it by email or snail mail or
handwritten or typed?
• Email thank you notes - How did the company contact
you? If corressponding via email then do send an email
thank you note but make sure to follow it up with a typed
note to show that you are not casual!
• Snail Mail – If the company you interviwed with is formal
and traditional, use snail mail to send your thank you note.
Typed is standard. Not only will youshow that you are
business like, you will also prove you know how to put
together the salutation, format a letter and sign off.
WHAT TO SAY
• A standard thank you note should accomplish several
• Thank the person for the opportunity to interview with the
• Recap some of the conversational highlights.
• Use the last paragraph as the chance to state, “ the job is a
good fit for me because of XYZ, and my past experience
• Interviewers have short memories. Your thank you note
will stand you apart from all of the others who want the
SCORING A BIG HIT IN THE
• Express yourself in a clear and concise manner ?
• Sound positive and confident.
• Communicate your skills and accomplishments.
• Learn about the job, the company, the people.
• Being a distraction
• Rambling or being evasive
• Being critical of former employers or bosses
• Showing little interests or enthusiasm
• Communicating no track record
• Sounding distasteful
KNOWING WHAT YOU ARE LOOKING FOR :
Can –do factors
• Job-related technical skills and knowledge
• Computer skills
• Written communication skills/language capabilities
• Physical requirements
• Industry knowledge
• Team player Track record
• Service orientation Interpersonal skills
• Organizational skills Flexibility
• Openness to learning Initiative
• Problem-solving ability Creativity
• Reliability Motivation
AVOIDING COMMON INTERVIEWING
• Long – winded questions.
• Guessing-game questions
• Vague global questions
• Hypothetical questions
• Personal questions
• Talking too much, asking too little.
TYPES OF QUESTIONS TO ASK
• Specifically, please tell me about a time a
time when you had to resolve a customer
problem under difficult circumstances.
• Describe a time when you had to sell an
idea to your boss or another key member of
• Tell me about a situation that demonstrates
you were a good team player.
• What were the main responsibilities you had in
your position ?
• What were the reasons you left that position ?
• Tell me about the kind of technical projects you
worked on in your previous job.
• What are your key achievements in your current
• In your technical background, what do you
see as your strengths ?
• What qualities do you have that make you a
good fit for this position ?
• How would your former manager describe
your performance and conduct as an
• CV is on its way to the dustbin of history.
• The number of employers using online methods has more
than quadrupled , from 12% in 2000 to 54% this year.
• Online recruiting is just one of the new tools employers are
using as the business of hiring graduates becomes more
rigorous and scientific.
• The paper CV is being replaced by a screen-based form
that quizzes candidates according to set criteria.
• The CV is really the creation of the writer but the online
forms are built by people ruthlessly seeking the right
information and the right people.
• Online recruitment of IT industry - 77%, Engineering -
58% , Finance - 72% , Legal - 41% , Construction and
associated industries - 40%.
WHAT DOES AN EMPLOYER LOOK FOR IN A CV
• Consider it an extension of your visiting card rather than a
long winding synopsis of your autobiography.
• As in your life, recent events should have a higher recall
over those in the past.
• A CV should clearly reflect your leaning towards the
position being sought rather than focussing on anything
• Against extra - curricular activities, you should mention
your present hobbies.
• Provide sufficient information about your skills and past
work assignments to allow another professional in your
field to really understand what you have done, can do , and
• Prepare a good covering letter that directly addresses why
you have an interest in a particular job.
According to American researcher-AV Sloan, one of the most
important factors that an employer seeks in a job applicant
is social quotient -i.e. the sociability of the individuals.
As per the rating where : 3= large importance , 2= medium
importance ,& 1= small importance,the skills were rated as
Punctuality - 3
Outgoing - 2.57
Honesty - 3
Smile - 2.60
Availability - 2.50
Handshake - 2.30
Appearance - 2.67
Academics - 1.79
Verbal skills- 2.62
Experience - 1.38 and Eye contact - 2.60
From you , your employer needs :
• Ability to work as a team member
• Management and supervisory skills
• Ability to accept criticism , others views , take orders
• Self confidence and humour
• Good oral and written skills
• Ability to listen and follow instructions
• Analytical skills, logic , vision ,problem solving
• A positive attitude
• Good work ethics , honesty , compassion , punctuality
• Self motivation
• Ability to adapt
• Broad background in education and experience