Concur vs SAP on premise Travel Management

1. www.iprocon.com1 www.iprocon.comiProCon: Better HR1 SAP on-premise Travel Management and Concur Travel & Expense: an attempt to compare apples with pears iProConference 2015 Sven Ringling

2. www.iprocon.com2 iProCon: Better HR Agenda • Introducing Both Tools • Comparison Overview • So What? • How we do Expenses at iProCon UK • Dipping Into Some Differences • Wrap-up

3. www.iprocon.com3 iProCon: Better HR The Contenders Concur • Service • In the cloud and on device • Specialised T&E solution (+ invoice) • Corporate and SME (and consumer) • Subscription fee based on claims • American SAP • Solution • On premise and a wee bit on device • T&E part of a finance product, which is part of an ERP system • Corporate and medium businesses • Licence plus maintenance fee based on users • German with some American touch

5. www.iprocon.com5 iProCon: Better HR Comparison overview SAP on-premise Concur T&E Pre-trip - + In trip Not supported + Post trip + + Non-trip expenses - + Integration into SAP HR and FICO + - Vendor integration - + Value adding services - + User experience - + Localisation: HR / personal tax + - Localisation: financials / VAT - + Extreme customisation + - Ease of deployment - + Organisational and cultural alignment + -

7. www.iprocon.com7 iProCon: Better HR What Should we do? New T&E solution required • Default choice: Concur • On-prem only, if strong arguments based on legal or biz requirements and postponement not possible SAP on-prem is in place • Default choice: wait and watch integration • Switch to Concur, if large investment in on-prem solution required

9. www.iprocon.com9 iProCon: Better HR

11. www.iprocon.com11 iProCon: Better HR Comparison overview SAP on-premise Concur T&E Pre-trip - + In trip Not supported + Post trip + + Non-trip expenses - + Integration into SAP HR and FICO + - Vendor integration - + Value adding services - + User experience - + Localisation: HR / personal tax + - Localisation: financials / VAT - + Extreme customisation + - Ease of deployment - + Organisational and cultural alignment + -

12. www.iprocon.com12 iProCon: Better HR The 3 process phases • Pre-trip: – Concur is miles ahead in vendor integration • In-trip: – Tripit App does help your travellers “on the road” • Post-trip: – Both solutions cover the process well – Concur: central object = “Claim”  per-diem issue – On-prem: central object = “Trip”

13. www.iprocon.com13 iProCon: Better HR Localisation • SAP on-prem: – Strong in payroll integration – Expense legislation like German Public Sector • Concur – Very good out-of-the box support for local VAT peculiarities, e.g. in the UK: • Asks whether meal is take away or not • Asks whether parking is on or off street • Guides you through receipt allocation for mileage VAT- reclaim

14. www.iprocon.com14 iProCon: Better HR The Organisation Concur • Comes across as very American – very salesy, possibly “loud” for European standards • Mixed messages about role of agencies • Still struggling with Service Partner concept • Very protective of core solution • Very good with solution partners SAP on-prem • Some customers complain about elements of Americanisation • Understand typical corporate ERP customers and their desire to be in control • Very open about the core solution • Not many solution partners

16. www.iprocon.com16 iProCon: Better HR Key Points to Take Home • Concur is fully playing to the strengths of cloud architecture in – vendor integration – additional services – Mobile apps • For very bespoke requirements in Workflow, per diem calculations or posting you need to check carefully, whether Concur can do it • You can probably deploy Concur twice as fast as on-prem • Concur-SAP integration exists, but needs to (and will) improve • Concur as an organisation is still coming to grips with the typical SAP customer and the SAP universe • Concur is almost certainly the best long-term option and probably a good starting point for the cloud

17. www.iprocon.com17 iProCon: Better HR Questions?