Managed Travel 2.0:Explanation and ImplicationsScott GillespieIndustry ObserverGillespie’s Guide to Travel + Procurement
|MT 2.0 Perspectives fromCo-Founder,FlightCaster, sold toNext JumpIndependent consultantin corporate and leisuretravelExpert in travel andtechnologyFormerly of Bain & Coand KayakMBA, DartmouthFounder, former CEO ofTravel AnalyticsAuthor, “Gillespie’s Guideto Travel + Procurement”Expert in travelprocurement, analyticsConsultant, speaker,trainerFormerly of A.T. KearneyMBA, Univ. of ChicagoEvan KonwiserScott Gillespie
ManagedTravel 2.0Trendy topic, orstrategic shift?What is it?What are theimplications?
Logic of TravelManagementMT 2.0 springs from this conflictArt ofTravelingVs.
|Key Principles of MT 2.01. Shop anywhere – period.2. Book anyone – so long as thesupplier is safe3. Book anywhere – so long asemployer gets the data fast4. Book anything – so long as thetrip is in budget5. Pay with the corporate cardSource: Scott Gillespie and Evan Konwiser, 2012
|Hard Evidence from GBTA1) Unmanaged travelers feel moresuccessful at getting convenientand comfortable trips- and at getting the best prices2) Unmanaged trips cost 3% lessthan those under “Guideline” travelpolicies. Wow.Source: GBTA’s report “Global Business Traveler 2012”
Now for some discussion,debate, and dissentThank you!Evan Konwiserekonwiser@gmail.com@evankonwiserScott GillespieScott.firstname.lastname@example.org@gillespie4111
1 = Very Unsuccessful, 5 = Very SuccessfulMandates Guidelines UnmanagedHaving Right Technology 3 4 5 YesFeeling Safe 5 5 5Policy Compliance 4 4 4Budget Compliance 4 4 4Comfort and Convenience 2 2 3 YesGetting Best Prices 2 3 4 YesInteresting and EnjoyableTrips2 2 4 YesEarning Points and Using MyPreferred Suppliers2 3 5 YesMinimizing My CarbonFootprint1 1 1Is UnmanagedBetter?Source: Scott Gillespie’s analysis of GBTA’s report “Global Business Traveler 2012”How Successful Are You at Achieving YourGoals?