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From Product to Process: The Analytics of Teamwork and Sensemaking

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From Product to Process: The Analytics of Teamwork and Sensemaking

  1. 1. From Product to Process The Analytics of Teamwork and Sensemaking @s_joksimovic Srecko Joksimovic, University of South Australia Learning-Centred Analytics: Mission Possible? ASCILITE LA-SIG Workshop Melbourne :: Brisbane :: Sydney (:: Adelaide) September 6, 2019
  2. 2. Overview • • • •
  3. 3. Context Exploring human and artificial cognition to understand knowledge processes and their impact on society Centre for Change and Complexity in Learning
  4. 4. The Journey of Learning Analytics1
  5. 5. Social, Economical, & Environmental Challenges Problem Solving, Communication, Team Work
  6. 6. Complex Problem Solving
  7. 7. Team or Group work Sensemaking
  8. 8. It’s all about teamwork
  9. 9. The ability of individuals to collaboratively engage in a complex problem solving task that requires knowledge or skills from multiple disciplines
  10. 10. ATC21STM framework4 (Griffin, et al.)
  11. 11. Examples of common events Task related events ATC21STM framework
  12. 12. Measuring Teamwork5 (Hernández-García, et al.)
  13. 13. The Idea of Synchronization
  14. 14. Understanding Learning Strategies Melbourne Program A Melbourne Program B Adelaide Program Week 1 – Project Plan Week 2 – Project Draft Week 3 –Final Report & Presentation
  15. 15. Learning Sessions 10% Story_11157 Story_11157 Story_11157 Assessment_5346 Slider_9 Assessment_5347 Assessment_5347 Assessment_3559 Assessment_3560 Activity_10162 Activity_10162 Assessment_3559 Assessment_3559 Assessment_3559 Assessment_3560 Slider_9 Slider_9 Activity_1234 Activity_3812 Assessment_3568 Assessment_3568 Story_11154 Story_11154 Story_11143 Story_11143 Story_11143
  16. 16. Emerging Strategies Intro Getting Started Final Report Plan & Draft Assessment Week 1 Focus Welcome to the Program Week 3 and Final Report Focus Week 1&2 Assessment Activities Assessment & Presentation Focus
  17. 17. From Synchronization and Coordination to Learning Positive association Standardized coefficients for the regression model Negative association
  18. 18. “…the music is already there…”6
  19. 19. Sensemaking “How can I know what I think until I see what I say?”
  20. 20. Five Schools Organizational Sensemaking (Weick) Information and Individual (Dervin) Organizational and Decision Making (Klein) Information Foraging (Russel) Naturalistic Sensemaking (Snowden)
  21. 21. The ability of individuals to collaboratively engage in a complex problem solving task that requires knowledge or skills from multiple disciplines Sensemaking?
  22. 22. Hands-On
  23. 23. How do you understand a difference between learning and sensemaking, at the individual and group level?
  24. 24. Capturing the process Perception After identifying students at risk, individuals with pure performance indicators are provided with the feedback about the resources and activities they should engage with. Introduced feedback is targeted towards adopting study strategies shown to be successful. These new activities create a new stream of information that individuals need to process and incorporate into their action, and often lead to gaps in understanding. When faced with gaps in understanding, individuals engage in explicit, analytical, and effortful sensemaking that necessitates construction of new inferences and adjustments to the existing models. Inference As a result of these inferences, individuals select the most plausible explanation that allows them to resume action and integrate it within their learning strategies that become a basis for future action. Action
  25. 25. INFERENCE CONSTRUCTION ACTIVATION ROUTINE FLOW ACTION PERCEPTION GAP EXPERIMENT SENSEMAKING MODE Explicit Effortful Cognitive Skills HABITUAL MODE Implicit Effortless Psychosocial Determinants INFERENCE CONSTRUCTION Active development of new models ACTIVATION Activation of existing models and scripts PERCEPTION GAP New information does not fit expectations, leads to gaps in understanding and initiates sensemaking FLOW New information conforms to expectations and leads to habitual action ACTION EXPERIMENT Explicit action that tests new inferences and hypotheses ROUTINE Implicit action that follows existing scripts Adapted from Mamykina et al., (2015) 1. What are the factors influencing Perception – Inference – Action Cycle (Individual vs. Group level)? 2. How do we capture and analyse the Cycle (from the LA perspective)?
  26. 26. From Product to Process The Analytics of Teamwork and Sensemaking @s_joksimovic Srecko Joksimovic, University of South Australia Learning-Centred Analytics: Mission Possible? ASCILITE LA-SIG Workshop Melbourne :: Brisbane :: Sydney (:: Adelaide) September 6, 2019
  27. 27. References 1. Joksimovic, S., Kovanovic, V., and Dawson, S. 2019. The Journey of Learning Analytics. HERDSA Review of Higher Education, Vol. 6., pp. 37-63, http://www.herdsa.org.au/herdsa-review-higher-education-vol-6/37-63 2. Lim, L., Dawson, S., Joksimovic, S., and Gasevic, D. 2019. Exploring students' sensemaking of learning analytics dashboards: Does frame of reference make a difference?. In Proceedings of the 9th International Conference on Learning Analytics & Knowledge (LAK19). ACM, New York, NY, USA, 250-259. DOI: https://doi- org.access.library.unisa.edu.au/10.1145/3303772.3303804 3. Mamykina, L., Smaldone, A. M., & Bakken, S. R. (2015). Adopting the sensemaking perspective for chronic disease self-management. Journal of biomedical informatics, 56, 406-417. 4. Griffin, P., & Care, E. (Eds.). (2014). Assessment and teaching of 21st century skills: Methods and approach. Springer. 5. Hernández-García, Á., Acquila-Natale, E., Chaparro-Peláez, J., & Conde, M. Á. (2018). Predicting teamwork group assessment using log data-based learning analytics. Computers in Human Behavior, 89, 373-384. 6. Tovstiga, G., Odenthal, S., & Goerner, S. (2005). Sense making and learning in complex organisations: the string quartet revisited. International Journal of Management Concepts and Philosophy, 1(3), 215-231.

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