Social Media Training for Corporate organizations

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Social Media Training course outlines for corporate audiences, either non-profit or for-profit.

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Social Media Training for Corporate organizations

  1. 1. Stephen R. Dill Social Media Training – Who Needs It? Most marketing analysts agree that social media isn't a fad, but rather a revolution. At its most basic sense, social media is a shift in how people discover, read, and share news, information and content. It’s a set of technologies, tools and platforms facilitating the discovery, participation and sharing of content. This is as relevant for employers as it is for individuals and employees. Just like we no longer search for the news today, rather it finds us; soon we will no longer search for products and services rather they will be pushed our way by our friends and acquaintances via social media. Getting found is getting easier. More than ever, decentralization is affecting every aspect of our lives. Work, the arts, education, travel, real estate—virtually everything that was once done by publishers, studios, labels, agents and corporations is now done by individuals. Recognizing this, why would you want to teach social media to your staff ? For-Profit and Non-Profit Organizations: Senior Staff: No one has more impact in a conversation with a client, analyst, or prospect than the people in charge of a company or organization. Social media is now accepted by too many people as a channel for dialog with a company to risk whether or not your audiences are using it. Everyone in the “C-suite” should be comfortable in maintaining some level of social media presence. Operations, Marketing and Sales Staff: These are your domain experts, these are the people the outside world wants to talk to in order to gain insight, become more trusting of your organization, or learn how to recommend you to others who trust them. The knowledge and experience they hold and increase every day is so much more valuable to your organization when it is shared in an open, engaging way with an audience that is looking for it. The use of social media to sustain such communication can be learned so as not to intrude or disrupt one’s daily routines. Naturally, such methods can either be learned by hard knocks or leveraging the lessons others have learned. SRD InterActive brings those lessons so your team benefits your organization immediately, rather than over time. To gain some perspective on what “knowing social media” entails, the following is a list of recommended tools the individual or marketing department should be familiar with and employing as appropriate for their objectives: 1. Blogs 10. Online video 18. Social networks: applications, fan 2. Bookmarking/Tagging 11. Organization and staffing pages, groups, and personalities 3. Brand monitoring 12. Outreach programs 19. Sponsorships 4. Content aggregation 13. Photosharing 20. Virtual worlds 5. Crowdsourcing/Voting 14. Podcasting 21. Widgets 6. Discussion boards and forums 15. Presentation sharing 22. Wikis 7. Events and meetups 16. Public Relations – social media 8. Mashups releases 9. Microblogging 17. Ratings and reviews SRD InterActive! srd@srdinteractive.com 20 Cottage Street, Sharon MA 02067! 339-364-1105
  2. 2. Social Media Training – Who Needs It? Page 2 SRD InterActive does much of the filtering of this formidable list so that your students, faculty, leaders, or employees don’t have to learn them all in order to then decide what is appropriate. That alone is worth many hours of an organization’s time. The handouts developed by SRD InterActive are tailored to your organization or, for soon-to-graduate students, to the challenges expected ahead. They are consistently praised for their value long after the seminar or boot camp. SRD InterActive teaches social media from your perspective. Just a few years ago we were not convinced that social media was worth investing time in. But in the spirit of experimentation, profiles were set up, content was generated for blogs and social networks, we even jumped in the Twitter pool over two years ago! The experience has been exhilarating as well as challenging, but the success was overwhelming and demonstrable. Now it’s time to share the distilled wisdom of those years with all those who for whatever reason are not confident in the power and influence of social media. Would you like to be the next to benefit? I look forward to working with you. Stephen R. Dill srd@srdinteractive.com 339-364-2205
  3. 3. Stephen R. Dill Course Title: Introduction to Social Media Course Instructor: Stephen Dill Course Length: 1 hour Lecture w/dialog and handout Course Objectives: 1. Assess current level of class familiarity and use of Social Media tools and platforms 2. Discuss motivations and strategy behind using Social Media (this tailored to objectives of the audience, e.g. branding, employment, customer service, contracts, consulting, etc.) 3. Making sense of the Social Media tools available 4. Suggested on-ramp to using Social Media 5. Wrap with assessment of change in perceptions of Social Media Learning Outcomes: 1. Increase awareness of importance of adopting a Social Media plan 2. Handout provided with list of tools, suggested approaches to the most important tools, and links to resources that will provide how-to guides and ideas for creating their plan 3. Concerns are aired, questions answered, and confidence is established that this is something every individual can do Materials & Resources: 1. PDF file of handout provided by instructor in advance of class, sufficient duplicates provided by school unless agreed to beforehand 2. No need for Web access or projector Recommended Next Steps: 1. Half-day or Full Day Social Media Boot Camp in order to fully develop & implement a marketing plan 2. Monthly half-day on-site evaluation and social media effectiveness consultation 3. Quarterly brand reputation assessment and report Cost: $150/lecture Lecture series pricing available SRD InterActive! srd@srdinteractive.com 20 Cottage Street, Sharon MA 02067! 339-364-1105
  4. 4. Stephen R. Dill Course Title: Extended Introduction to Social Media Course Instructor: Stephen Dill Course Length: 2 hour class w/dialog, exercise and handout Course Objectives: 1. Assess current level of class familiarity and use of Social Media tools and platforms 2. Discuss motivations and strategy behind using Social Media (this tailored to objectives of the audience, e.g. employment, consulting, book sales, contracts, etc.) 3. Making sense of the Social Media tools available 4. Suggested on-ramp to using Social Media 5. Assist class in developing a Social Media plan for themselves 6. Wrap with assessment of change in perceptions of Social Media Learning Outcomes: 1. Increase awareness of importance of adopting a Social Media plan 2. Handout provided with list of tools, suggested approaches to the most important tools, and links to resources that will provide how-to guides and ideas for creating their plan 3. Consideration is given to personal objectives, time available, skills supporting social media tools, and the process of developing a personal Social Media plan 4. Concerns are aired, questions answered, and confidence is established that this is something every individual can do Materials & Resources: 1. PDF file of handout provided by instructor in advance of class, sufficient duplicates provided by school unless agreed to beforehand 2. Web access, computer, and projector 3. Whiteboard & markers Recommended Next Steps: 1. Half-day or Full Day Social Media Boot Camp in order to fully develop & implement a marketing plan 2. Monthly half-day on-site evaluation and social media effectiveness consultation 3. Quarterly brand reputation assessment and report Cost: $225/class Class series pricing available SRD InterActive! srd@srdinteractive.com 20 Cottage Street, Sharon MA 02067! 339-364-1105
  5. 5. Stephen R. Dill Course Title: Social Media Boot Camp Lite Course Instructor: Stephen Dill Course Length: Half-day workshop Course Objectives: 1. Assess current level of class familiarity and use of Social Media tools and platforms 2. Discuss motivations and strategy behind using Social Media (this tailored to objectives of the audience, e.g. branding, inbound sales leads, employment, consulting, book sales, contracts, etc.) 3. Making sense of the Social Media tools available 4. Develop a Social Media Plan (SMP) for the class 5. Social Media boot camp exercise 6. Conclude with assessment of SMP results and changes in perceptions of Social Media Learning Outcomes: 1. Increase awareness of importance of adopting a Social Media plan 2. Better understanding of how to integrate Social Media activities into daily routine 3. Handout provided with list of tools, suggested approaches to the most important tools, and links to resources that will provide how-to guides and ideas for creating their plan 4. Consideration is given to personal objectives, time available, skills supporting social media tools, and the process of developing a personal Social Media Plan 5. Real-time examples of research, qualification, and commenting on 3 to 5 relevant blogs, assembling a list of targeted keywords, setting up a Google reader, and using bookmarking sites to find content 6. Concerns are aired, questions answered, and confidence is established that this is something every individual can do Materials & Resources: 1. PDF files of handouts provided by instructor in advance of class, sufficient duplicates provided by sponsoring organization unless agreed to beforehand 2. Participants should have access to their own computers, or access in groups of 3 to 5 to a computer 3. Whiteboard w/markers, Web access, computer, and projector Recommended Next Steps: 1. Monthly half-day on-site evaluation and social media effectiveness consultation 2. Quarterly brand reputation assessment and report Cost: $850/workshop Workshop series pricing available SRD InterActive! srd@srdinteractive.com 20 Cottage Street, Sharon MA 02067! 339-364-1105
  6. 6. Stephen R. Dill Course Title: Social Media Boot Camp Course Instructor: Stephen Dill Course Length: Full-day workshop Course Objectives: 1. Assess current level of class familiarity and use of Social Media tools and platforms 2. Discuss motivations and strategy behind using Social Media (this tailored to objectives of the audience, e.g. branding, inbound sales leads, employment, consulting, book sales, contracts, etc.) 3. Making sense of the Social Media tools available 4. Develop a Social Media plan (SMP) for the class 5. Extended Social Media boot camp exercise 6. Identify the team’s Social Media strengths and interests 7. Conclude with assessment of SMP results and changes in perceptions of Social Media Learning Outcomes: 1. Increase individual’s (team’s) awareness of the importance of adopting a Social Media plan 2. Establish an understanding of how to integrate Social Media activities into daily routine 3. Handout provided with list of tools, suggested approaches to the most important tools, and links to resources that will provide how-to guides and ideas for creating their plan 4. Consideration is given to personal objectives, time available, skills supporting social media tools, and the process of developing a personal Social Media plan 5. Real-time examples of: ‣ Generate common and unique profile content ‣ Research, qualification, and commenting on 3 to 5 relevant blogs ‣ Assembling a list of targeted keywords ‣ Setting up a Google reader ‣ Using bookmarking sites to find content 6. Concerns are aired, questions answered, and confidence is established that this is something every individual can do Materials & Resources: 1. PDF files of handouts provided by instructor in advance of class, sufficient duplicates provided by sponsoring organization unless agreed to beforehand 2. Participants should have access to their own computers, or access in groups of 3 to 5 to a computer 3. Whiteboard w/markers, Web access, computer, and projector Recommended Next Steps: 1. Monthly half-day on-site evaluation and social media effectiveness consultation 2. Quarterly brand reputation assessment and report Cost: $1250/boot camp Boot camp series pricing available SRD InterActive! srd@srdinteractive.com 20 Cottage Street, Sharon MA 02067! 339-364-1105

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