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User Experience Design: The Missing Ingredient
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Apple's worst product ever by The Value of User Experience (from Web 2.0 Expo Berlin 2008)

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Apple's worst product ever by albertus on Flickr




Growing dissatisfaction
with products
Oct 21, 2008 N. Nyman Oy niko@nnyman.com


For this reason I think there is a growing dissatisfaction with products.
…which makes good experiences all the more important di!erentiator.The average user
experience of products hasn’t probably gotten worse, we've just got more intolerant of bad
experiences. Why?

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Apple's worst product ever by albertus on Flickr Growing dissatisfaction with products Oct 21, 2008 N. Nyman Oy niko@nnyman.com For this reason I think there is a growing dissatisfaction with products. …which makes good experiences all the more important di!erentiator.The average user experience of products hasn’t probably gotten worse, we've just got more intolerant of bad experiences. Why?

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