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Perfection! Good experience Perfection! Good The Value of User Experience (from Web 2.0 Expo Berlin 2008)

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Perfection!

Good
experience

Perfection!

Good
experience




This is how the users feel about the experience: Good enough means everything works
smoothly. Perfection is that everything works automatically, transparently, with zero e!ort,
and no waiting. It’s all about details!

Perfection!

Good
experience

Perfection!

Good
experience




This is how the users feel about the experience: Good enough means everything works
smoothly. Perfection is that everything works automatically, transparently, with zero e!ort,
and no waiting. It’s all about details!

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