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INCONVENIENT ATTRACTIVE Compassionate UNATTRACTIVE Could The Value of User Experience (from Web 2.0 Expo Berlin 2008)

INCONVENIENT ATTRACTIVE Compassionate UNATTRACTIVE Could The Value of User Experience (from Web 2.0 Expo Berlin 2008)

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INCONVENIENT




ATTRACTIVE
Compassionate




UNATTRACTIVE
Could not
care less BAD
EXPERIENC



Care about your users.
An attitude of “could not care less” vs. a compassionate attitude. Again valid for service. With
a little creativity, extendable to user interfaces too.

INCONVENIENT




ATTRACTIVE
Compassionate




UNATTRACTIVE
Could not
care less BAD
EXPERIENC



Care about your users.
An attitude of “could not care less” vs. a compassionate attitude. Again valid for service. With
a little creativity, extendable to user interfaces too.

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