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User Experience Design: The Missing Ingredient
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Be aware of your experiences: The Value of User Experience (from Web 2.0 Expo Berlin 2008)

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Be aware of your experiences: 1—What happened? 2—How did I react? What was my
subjective response? 3—Was the experience likely to be intentional/designed? 4—How does
this experience a!ect what I think of the provider of the experience (a company, for
instance)?

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Be aware of your experiences: 1—What happened? 2—How did I react? What was my subjective response? 3—Was the experience likely to be intentional/designed? 4—How does this experience a!ect what I think of the provider of the experience (a company, for instance)?

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