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Mortality & User Experience - Slide (12) by ario j on Flickr




Oct 21, 2008 N. Nyman Oy niko@nnyman.com


Every time someone handles a product, uses a service, talks to someone at a company, they
have an encounter with the company. Every encounter is an experience moment and builds
the overall experience about the company and their products.

Published in: Technology, Business

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