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I’m not delusional about the The Value of User Experience (from Web 2.0 Expo Berlin 2008)

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I’m not delusional about the power of experiences: Despite Apple’s superior focus on
experience, Nokia will still kick Apple’s ass in the mobile phone market when comparing
profit. But in many industries the balance of power is di!erent.

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I’m not delusional about the power of experiences: Despite Apple’s superior focus on experience, Nokia will still kick Apple’s ass in the mobile phone market when comparing profit. But in many industries the balance of power is di!erent.

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