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T shaped people 20130628 v5

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Future of skills in a world of accelerating change

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T shaped people 20130628 v5

  1. 1. IBM University Programs What’s UP at IBM? University Programs! The 6 R’s helping to build a Smarter Planet: Research, Readiness, Recruiting, Revenue, Responsibility, Regions Jim Spohrer, Director IBM University Programs (IBM UP) http://www.ibm.com/university June 28, 2013 06/28/13 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 1
  2. 2. IBM University Programs 6 R’s • Research (Collaborate) • Readiness (Skills) • Recruiting (Jobs) • Revenue (Solutions) • Responsibility (Volunteers) • Regions (Smarter Cities, Startups & Workforce) 06/28/13 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 2 WORKFORCE PRODUCTS SUPPLY CHAIN COMMUNICATIONS TRANSPORTATION BUILDINGS
  3. 3. IBM University Programs IBM Platforms for Entrepreneurs • Smarter Cities Intelligent Operations Center Platform • IBM helping university startups to scale up (growth) 06/28/13 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 3
  4. 4. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) Job Roles: IBM Building Smarter Enterprises & A Smarter Planet https://jobs3.netmedia1.com/cp/find.ibm.jobs/location/ 1. Consultant (trusted advisor to customer) - a value proposition to address problems or opportunities and enhance value co-creation relationships 2. Sales - a signed contract that defines work, outcomes, solution, rewards and risks for all parties 4. Project Manager (often with co-PM from customer side) a detailed project plan that balances time, costs, skills availability, and other resources, as well as adaptive realization of plan 3. Architect (systems engineer, IT & enterprise architect) -An elegant solution design that satisfies functional and non-functional constraints across the system life-cycle 5. Specialists (systems engineer, Research, engineer, Industry specialist, application, technician, data, analyst, professional, agent) -a compelling working system (leading-edge prototype systems from Research) ~10% ~10% ~5% ~5% ~45% 6. Enterprise Operations Administrative Services, Other, Marketing & Communications Finance, Supply Chain, Manufacturing, Human Resources, Legal, General Executive Management ~25% IBM Employees 1. ~10% Consultant 2. ~10% Sales 3. ~5% Architect 4. ~5% Project Manager 5. ~45% Specialists 6. ~25% Enterprise Operations Project Mix From 90-10 to 80-20: B2B – Business to Business B2G – Business to Government
  5. 5. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) Sources  Cultivating organizational creativity in an age of complexity A companion study to the IBM 2010 Global Chief Human Resource Officer Study – “Our IBM Creative Leadership Study found that leaders who embrace the dynamic tension between creative disruption and operational efficiency can create new models of extraordinary value.”  IBM GPS: Talent Management – Paper, studies, and briefs
  6. 6. IBM University Programs From I to T-shape for Smarter Planet: IBMers with more depth and breadth 06/28/13 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 6 Many disciplines Many sectors Many regions/cultures (understanding & communications) Deepinonesector Deepinoneregion/culture Deepinonediscipline
  7. 7. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) How are advanced technologies changing the mix of jobs? -10 -5 0 5 10 15 1969 1974 1979 1984 1989 1994 1999 Levy, F, & Murnane, R. J. (2004). The New Division of Labor: How Computers Are Creating the Next Job Market. Princeton University Press. Expert Thinking Complex Communication Routine Manual Non-routine Manual Routine Cognitive
  8. 8. 8 T-shaped professionals depth & breadth BREADTH DEPTH Ready for Life-Long-Learning Ready for Teamwork Ready to Help Build a Smarter Planet (analytic thinking & problem solving) Many cultures Many disciplines Many systems (understanding & communications) Deepinonediscipline Deepinonesystem Deepinoneculture
  9. 9. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)06/28/13 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 9 IBM operates in 170 countries around the globe Acquisitions contribute significantly to IBM’s growth ; ~120 acquisitions in last decade 2012 Financials Revenue - $ 104.5B Net Income - $ 17.6B EPS - $ 15.25 (10 yrs of EPS d/digit growth)  Net Cash - $18.2B 24% of IBMs revenue in Growth Market countries; growing at 7% ( @cc) in 2012 Number 1 in patent generation for 20 consecutive years ; 6,478 US patents awarded in 2012 More than 40% of IBMs workforce does business away from an office 5 Nobel Laureates10 time winner of the President’s National Medal of Technology & Innovation – latest for LASIK laser refractive surgical techniques The Smartest Machine On Earth 100 Years of Business & Innovation in 2011 New Era in IBM’s Leadership IBM Growth Initiatives IBM has ~425,000 employees worldwide Context: IBM 101
  10. 10. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) 10 Automobile Internet Technological Acceleration 0 25 50 100 125 15075 Years 25 50 100 TelephoneElectricity Radio Television VCR PC Cellular %Penetration YEARS
  11. 11. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) 11 •iPhone/iPad app developer •wireless marketing director •microfinance infrastructure designer •3D content developer for movies, TV •social network manager •deploying technology into the cloud •organic solar cell development •digital image management Many top in-demand jobs in 2011 did not exist in 2005! 11
  12. 12. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) 12 12 U.S Department of Labor estimates that today’s learner will have 10-14 jobs… by the age of 38!
  13. 13. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) 13  Estimates are 85% of the jobs today’s learners will be doing haven’t been invented yet  they'll be using technologies that don't exist  to solve problems we don't yet know are problems 13
  14. 14. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) 14 Five historical cycles …
  15. 15. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) 15 ~100 years of US job transformations Source: US Bureau of Economic Analysis; McKinsey Global Institute Analysis
  16. 16. © 2011 IBM CorporationIBM University Programs worldwide, accelerating regional development (IBM UPward) Systems-Disciplines Framework: Depth & Breadth Systems that focus on flows of things Systems that governSystems that support people’s activities transportation & supply chain water & waste food & products energy & electricity building & construction healthcare & family retail & hospitality banking & finance ICT & cloud education &work city secure state scale nation laws social sciences behavioral sciences management sciences political sciences learning sciences cognitive sciences system sciences information sciences organization sciences decision sciences run professions transform professions innovate professions e.g., econ & law e.g., marketing e.g., operations e.g., public policy e.g., game theory and strategy e.g., psychology e.g., industrial eng. e.g., computer sci e.g., knowledge mgmt e.g., stats & design e.g., knowledge worker e.g., consultant e.g., entrepreneur stakeholders Customer Provider Authority Competitors resources People Technology Information Organizations change History (Data Analytics) Future (Roadmap) value Run Transform (Copy) Innovate (Invent) Identify Stakeholder Entities (As-Is) Identify Resource Accesses (As-Is) Understand Change Potential (Has-Been & Might-Become) Choice, Action & Value Realization (To-Be & Has-Become) disciplines systems
  17. 17. © 2011 IBM CorporationIBM University Programs worldwide, accelerating regional development (IBM UPward) What improves Quality-of-Life? Service System Innovations A. Systems that focus on flow of things that humans need (~15%*) 1. Transportation & supply chain 2. Water & waste recycling/Climate & Environment 3. Food & products manufacturing 4. Energy & electricity grid/Clean Tech 5. Information and Communication Technologies (ICT access) B. Systems that focus on human activity and development (~70%*) 6. Buildings & construction (smart spaces) (5%*) 7. Retail & hospitality/Media & entertainment/Tourism & sports (23%*) 8. Banking & finance/Business & consulting (wealthy) (21%*) 9. Healthcare & family life (healthy) (10%*) 10. Education & work life/Professions & entrepreneurship (wise) (9%*) C. Systems that focus on human governance - security and opportunity (~15%*) 11. Cities & security for families and professionals (property tax) 12. States/regions & commercial development opportunities/investments (sales tax) 13. Nations/NGOs & citizens rights/rules/incentives/policies/laws (income tax) 20/10/10 0/19/0 2/7/4 2/1/1 7/6/1 1/1/0 5/17/27 1/0/2 24/24/1 2/20/24 7/10/3 5/2/2 3/3/1 0/0/0 1/2/2 Quality of Life = Quality of Service + Quality of Jobs + Quality of Investment-Opportunities * = US Labor % in 2009. “61 Service Design 2010 (Japan) / 75 Service Marketing 2010 (Portugal)/78 Service-Oriented Computing 2010 (US)”
  18. 18. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) Our ambition is to reach K-12 students with Service Science & STEM: “The systems we live in, and the systems we are…” “Imagine smarter systems, explain why better (service systems & STEM language)” STEM = Science, Technology, Engineering, and Mathematics See NAE K-12 engineering report: http://www.nap.edu/catalog.php?record_id=12635 See Challenge-Based Learning: http://www.nmc.org/news/nmc/nmc-study-confirms-effectiveness-challenge-based-learning  Challenge-based Project to Design Improved Service Systems – K - Transportation & Supply Chain – 1 - Water & Waste Recycling – 2 - Food & Products (Nano) – 3 - Energy & Electric Grid – 4 – Information/ICT & Cloud (Info) – 5 - Buildings & Construction – 6 – Retail & Hospitality/Media & Entertainment (tourism) – 7 – Banking & Finance/Business & Consulting – 8 – Healthcare & Family Life/Home (Bio) – 9 – Education /Campus & Work Life/Jobs & Entrepreneurship (Cogno) – 10 – City (Government) – 11 – State/Region (Government) – 12 – Nation (Government) – Higher Ed – T-shaped depth added, cross-disciplinary project teams – Professional Life – Adaptive T-shaped life-long-learning & projects Systems that focus on Governing Systems that focus on Human Activities and Development Systems that focus on Flow of things
  19. 19. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) US National Academy of Engineering Grand Challenges A. Systems that focus on flow of things humans need 1. Transportation & Supply Chain Restore and enhance urban infrastructure 2. Water & Waste/Climate & Green tech Provide access to clear water 3. Food & Products Manager nitrogen cycle 4. Energy & Electricity Make solar energy economical Provide energy from fusion Develop carbon sequestration methods 5. Information & Communication Technology Enhance virtual reality Secure cyberspace Reverse engineer the brain B. Systems that focus on human activity & development 6. Buildings & Construction (smart spaces) Restore and enhance urban infrastructure 7. Retail & Hospitality/Media & Entertainment (tourism) Enhance virtual reality 8. Banking & Finance/Business & Consulting 9. Healthcare & Family Life Advance health informatics Engineer better medicines Reverse engineer the brain 10. Education & Work Life/Jobs & Entrepreneurship Advance personalized learning Engineer the tools of scientific discovery C. Systems that focus on human governance 11. City & Security Restore and improve urban infrastructure Secure cyberspace Prevent nuclear terror 12. State/Region & Development 13. Nation & Rights
  20. 20. From Work Done By the Institute for the Future (IFTF.org) Transdisciplinary = T-Shaped People (Breadth & Depth)
  21. 21. http://ibmjobskills.com/
  22. 22. The T Shaped Professional Jim Spohrer IBM Labs Adaptive innovators
  23. 23. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) What are the benefits of more education? Of higher skills? …But it can be costly, American student loan debt is over $900M
  24. 24. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) Job Roles: University Research and Education 1. Model Systems 2. Connect/capture Data 3. Integrate, Analyze 4. Improve, Automate 5. Optimize, Evolve • Water Supply • Transportation • Energy, Electric Grid • Cities, Buildings • Healthcare • Education/Government General Methods & Techniques Specific Technology Run Transform Innovate SP Service Systems 1.Synapsense, SensorTronics 2.Infosphere Streams, ILOG, COGNOS 3.WS, Tivoli, Rational, DB2, etc. 4.BAO, Green Sigma Specialists Consultant Project Manager Sales Architect Cross Industry Skills Industry Specific Skills Job Roles Systems Engineering/ Analytics/BAO/SSME University Research fuels
  25. 25. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) Up-Skill Cycle University-Region1University-Region1 University-Region2University-Region2 = New Venture = Acquisition = High-Growth Acquisition/ New IBM BU (Growing) = High-Productivity/ Mature IBM BU (Shrinking) = IBMer moving from mature BU to acquisition = IBMer moving into IBMer on Campus role (help create graduates with Smarter-Planet skills, help create Smarter Planet oriented new ventures; Refresh skills = Graduates with Smarter Planet skills IBMIBM
  26. 26. © 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development) 26  Identifies entrepreneurs developing businesses aligning with our Smarter Planet vision.  SmartCamp finalists raised more than $50m and received significant press in Wall Street Journal, Forbes and Bloomberg in Healthcare SmartCamp kickstart - Miami - May 15, 2012 Apply by April 27th SmarterCities SmartCamp kickstart - New York - May 24, 2012 Apply by May 3rd North America Regional SmartCamp - Boston - June 20 & 21, 2012 Apply by May 25th apply now at www.ibm.com/isv/startup/smartcamp Exclusive Networking and Mentoring event North America SmartCamp lead: Eric Apse, eapse@us.ibm.com University Programs lead: Dawn Tew, dawn2@us.ibm.com
  27. 27. 27 What’s UP with IBM? University Programs
  28. 28. 28 Most people say, “IBM makes computers”
  29. 29. 29 Those in-the-know say, “IBM is helping to build a Smarter Planet…”
  30. 30. 30 A Smarter Planet is built from smarter service systems… INSTRUMENTED We now have the ability to measure, sense and see the exact condition of practically everything. INTERCONNECTED People, systems and objects can communicate and interact with each other in entirely new ways. INTELLIGENT We can respond to changes quickly and accurately, and get better results by predicting and optimizing for future events. WORKFORCE PRODUCTS SUPPLY CHAIN COMMUNICATIONS TRANSPORTATION BUILDINGS IT NETWORKS
  31. 31. 31 City challenge: buildings and transportation Ryan Chin: Smart Cities
  32. 32. 32 Streetline: Instrumented-Interconnected-Intelligent
  33. 33. 33 Cities: land-population-energy-carbon Carlo Ratti: Senseable Cities
  34. 34. 34
  35. 35. 35
  36. 36. 36 Four commandments for cities of the future: Eduardo Paes at TED2012
  37. 37. 37 SC IOC as a Platform for Innovation
  38. 38. Future of Work 38
  39. 39. Education and Employment 39
  40. 40. 40 The Top Majors For The Class Of 2022 • Math • Robotics • Agricultural Engineering • Hospitality Management • Health and Biotechnology • Pre-Law, With a Focus on Elder Law • Quantum Engineering • 3-D Printing Design • Liberal Arts • Aerospace Engineering
  41. 41. 41 IBM Almaden Research Center, Silicon Valley/San Jose, CA

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