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Openbravo retail solution overview final march 2012

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Openbravo retail solution overview final march 2012

  1. 1. Openbravo for Retail © 2012 Openbravo Inc. All rights reserved.
  2. 2. AgendaOpenbravo OverviewThe Benefits of an Integrated Retail SolutionCapabilities Page 2
  3. 3. Vendor, Warehouse and Distribution Management Page 3
  4. 4. Country, Region, Store, Product, and Employee Management Page 4
  5. 5. Integrated Multi-Channel Page 5
  6. 6. The leading web-based,open source retail solution for mid- market retailers Page 6
  7. 7. Proof of ERP Success >3,000,000 ERP + POS Downloads to date Page 7
  8. 8. Adoption Momentum 6,000+ Organizations Rely on Openbravo Page 8
  9. 9. Global Reach and Success 107 Partners 37 Countries with Customers 143% YoY Openbravo growth Page 9
  10. 10. Global Excellence in Retail EMEA N. America L America APAC Page 10
  11. 11. Awards Page 11
  12. 12. AgendaOpenbravo OverviewThe Benefits of an Integrated Retail SolutionCapabilities Page 12
  13. 13. No ‘One Size Fits All’ in Retail How do you measure success? Page 13
  14. 14. Retail Processes Management Merchandising Supply Chain Operations Comprehensive Planning Replenishment POS Visibility Employee Hours Strategy Forecasting Inventory Mgmt Finance Price List eCommerce Warehouse Mgmt HR Discounting Catalog Transportation Real Estate Store Inventory Mix Management Supplier Assortment Marketing Relationships Inventory Mgmt Planning Franchising Allocation Forecasting Loss Prevention Page 14
  15. 15. Efficient Processes Cross Silos Management Merchandising Supply Chain Operations Comprehensive Planning Replenishment POS Visibility Store Performance Employee Hours Strategy Forecasting Inventory Mgmt Finance Price List eCommerce Warehouse Mgmt Supply Chain Performance HR Discounting Catalog Transportation Real Estate Store Inventory Mix Management Supplier Assortment Marketing Retail Planning Business Performance Relationships Inventory Mgmt Franchising Allocation Forecasting Loss Prevention Page 15
  16. 16. Openbravo Meets Store-Level Challenges Page 16
  17. 17. Openbravo Meets Supply Chain Challenges Page 17
  18. 18. Openbravo Meets Enterprise-Level Retail Challenges Page 18
  19. 19. Retail Solution Value Evolves for Retailers Consumer-Driven React to customer trends Capitalize on customer behavior Demand-Driven Value What you need before you need it Optimize Eliminate waste, loss, and manual work Standardize Infrastructure, policies, and processes Stage of Solution Sophistication Page 19
  20. 20. Openbravo Retail Case Study “A key factor in reinforcing our brand quality was to offer a best-in-class shopping experience, and Openbravo was the foundation for this successful initiative.” Openbravo manages retail operations including: Revenue: 1.6 Billion € (2008) •Order & delivery management (in-store and online) •Delivery schedule and route management Stores: 200+ •Customer and loyalty management •Store stock management Registers: 1,000+ Openbravo connects to the central ERP to: Retails: Furniture & Appliances •Reduced average check-out time from 2:30 to :30 Country: France •Improved customer satisfaction •Lowered staffing costs during peak hours •Exchange information synchronous or asynchronously •Allows stores to be fully operational any time of day Page 20
  21. 21. AgendaOpenbravo OverviewIntegrated Retail SolutionCapabilities Page 21
  22. 22. Retail POS Capabilities• Comprehensive Functionality – Supports all customer transactions: Sales, payments, cash management, returns, refunds, and more• Ease of Use – Mobile-capable touch screen UI boosts employee productivity and customer satisfaction• Broad Device Support – Peripherals such as barcode readers, ticket printers, cash drawers, displays, card readers, scales, etc.• Deployment Flexibility– Available as a Java-based application on- premise that synchronizes with a central servers, or as a HTML5- based web application with real-time access to the back-office.• Web-based – In Q2 2012, Openbravo will support a 100% web based POS deployment that enables retailers to use popular tablets and phones to process transactions.• Online or Offline – Store performance and autonomy is guaranteed with the ability to operate the POS without back office connectivity. Page 22
  23. 23. Retail Store Capabilities• Sales and inventory management – Pricing, discounts, promotions, replenishment, quotations reports of orders, shipments, invoices and more• POS Management – Single web-based point of control for instant maintenance / upgrade of POS UI• Intuitive Usability – Multi-tab views, spreadsheet interface, column filtering, notes, etc. combine power and ease of use• Reporting – Quick reporting and graphs that output to HTML, PDF, Excel, XML and CSV• Adaptable– Modular architecture enables easy adaptation and functional extension• Interoperable – Open architecture with REST web services allows easy integration with the existing IT infrastructure. Page 23
  24. 24. Retail Enterprise Capabilities• Multi-channel Retail – Centralized, single database retail solution with fully integrated POS and mobile support and e-commerce integration enables an integrated shopping experience across all channels.• Business Optimization – Warehouse management, integrated financial and managerial accounting, supply chain management, HR management, and more• Master Data Repository – Hierarchical organization-level data model enables easy, granular control over products, price lists, inventory, customers, suppliers, users, etc.• Modular – Add pre-built capabilities to core web-based ERP to extend functionality quickly and cost-effectively for functionality, tools, localizations and integrations such as Magento, SugarCRM, etc…• Interoperable – Out of the box eCommerce integration, with standard REST web services to enable easy application integration• Deployment Flexibility – On-premise, hosted or cloud Page 24
  25. 25. Conclusions  An integrated customer experience across all your channels  Total visibility and improved efficiencies  A complete solution for all of your IT needs  Agile and flexible  Open source  Affordable Page 25
  26. 26. Page 26
  27. 27. Page 27
  28. 28. Appendix A: Deployment Options Page 28
  29. 29. Single Store Deployment Option – POS Only … POS Terminal 1 POS Terminal 2 POS Terminal N Mobile POS Master Page 29
  30. 30. Single Store Deployment Option – Full Retail Capabilities (Java POS) Openbravo 3 Store Server POS Synchronization Module … POS Terminal 1 POS Terminal 2 POS Terminal N Mobile POS Master Page 30
  31. 31. Single Store Deployment Option – Full Retail Capabilities (Web POS) Openbravo 3 Store Server … Mobile POS POS Terminal 1 POS Terminal 2 POS Terminal N Master Page 31
  32. 32. Multi Store Deployment Option – Full Enterprise Capabilities (Java POS) Openbravo 3Magento Retail Chain Server(Ecommerce Magento …& web store) Connector POS Synchronization Module Store N … … Store 2 Store 1 Page 32
  33. 33. Multi Store Deployment Option – Full Enterprise Capabilities (Web POS) Openbravo 3Magento Retail Chain Server(Ecommerce Magento …& web store) Connector Store N … … Store 2 Store 1 Page 33
  34. 34. Appendix B: What can Openbravo do for you? Page 34
  35. 35. What can Openbravo do for you? Examples of business problems addressed with Openbravo for Retail  Providing a low cost POS solution for a new or rapidly expanding retail chain  Renewing an aging portfolio of store management software applications  Changing the image of my brand by providing an outstanding in store shopping experience  Providing a unified shopping experience to my customers across all channels  Empowering store staff to assist shoppers with product selection and check out with mobile devices  Deploying a simple retail CRM solution to stay in touch with my customers  Supporting the international expansion of my brand  Managing logistics between regional distribution centers and stores  Managing the extended supply chain and measuring supplier performance  Enabling collaboration with franchisee  Providing a complete IT solution to franchisee to mange their business  Managing the finance and accounting operation for my store or my retail chain  Deploying a complete and flexible solution that support all the processes of my retail enterprise. Page 35
  36. 36. Appendix D: PCI Compliance Page 36
  37. 37. PCI Compliance What is PCI? PCI DSS is a comprehensive set of security requirements agreed upon by the PCI Council to protect consumer payment account data What is PA-DSS? PA-DSS is a standard to help software vendors develop secure payment applications that do not store prohibited data, such as full magnetic stripe, CVV2 or PIN data, and ensure their payment applications support compliance with PCI DSS PCI DSS and PA-DSS principles include: • Build and maintain network security • Protect cardholder information • Run vulnerability assessments • Maintain access control protocols • Enforcement of data security policies How does Openbravo help with PCI? • Openbravo has taken broad measures to ensure both the retailer and consumer payment data is protected in accordance with PA-DSS standards • Openbravo software is routinely monitored and validated by Payment Application- Qualified Security Assessors (PA-QSAs) • Openbravo customers benefit by knowing Openbravo and connected applications (such as Magento) protect the transmission and storage of their credit card information Page 37
  38. 38. Appendix C: Pricing Page 38
  39. 39. Pricing Zones Zone 1 Zone 2 Zone 3 Page 39
  40. 40. ERP Pricing – Zone 1 Zone 1 ERP Solution Pricing Standard Enterprise UnlimitedERP 1st year price €500/Concurrent user €750/Concurrent user €75,00Minimum # concurrent users 3 10 UnlimitedWeb services €500 per 500 per day* Unlimited Unlimited *first 500 calls per day free Zone 1 POS System Pricing Standard Enterprise UnlimitedPOS price €1,500/Store €1,500/Store €75,000Included # of Terminals 3 10 UnlimitedAdditional POS Terminals €50 €75 Unlimited Renewal, Support and TermsRenewal discount 15% 15% 15%Support Regular Premium Premium Confidential – Do not distributePayment terms Pre-paid 30 days Page 40 30 days
  41. 41. ERP Pricing – Zone 2 Zone 2 ERP Solution Pricing Standard Enterprise UnlimitedERP 1st year price $500/Concurrent user $750/Concurrent user $75,00Minimum # concurrent users 3 10 UnlimitedWeb services $500 per 500 per day* Unlimited Unlimited *first 500 calls per day free Zone 2 POS System Pricing Standard Enterprise UnlimitedPOS price $1,500/Store $1,500/Store $75,000Included # of Terminals 3 10 UnlimitedAdditional POS Terminals $50 $75 Unlimited Renewal, Support and TermsRenewal discount 15% 15% 15%Support Regular Premium Premium Confidential – Do not distributePayment terms Pre-paid 30 days Page 41 30 days
  42. 42. ERP Pricing – Zone 3 Zone 3 ERP Solution Pricing Standard Enterprise UnlimitedERP 1st year price $650/Concurrent user $975/Concurrent user $97,500Minimum # concurrent users 3 10 UnlimitedWeb services $650 per 500 per day* Unlimited Unlimited *first 500 calls per day free Zone 3 POS System Pricing Standard Enterprise UnlimitedPOS price $1,950/Store $1,950/Store $97,500Included # of Terminals 3 10 UnlimitedAdditional POS Terminals $65 $95 Unlimited Renewal, Support and TermsRenewal discount 15% 15% 15%Support Regular Premium Premium Confidential – Do not distributePayment terms Pre-paid 30 days Page 42 30 days

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