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3 IT Services Contract FAQs for Defining Covered Hours (Slides)


Published on SUMMARY SLIDES: What hours should your offer small business clients as part of an IT services contract? This article considers some strategies. Copyright (C) SP Home Run Inc.

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3 IT Services Contract FAQs for Defining Covered Hours (Slides)

  1. 1. 3 IT Services Contract FAQs for Defining Covered Hours Courtesy of the Small Business Computer Consulting Blog
  2. 2. Sponsored by When You Offer an IT Services Contract to Small Business Clients,
  3. 3. Sponsored by They Are Sure to Ask What Hours You Are Available
  4. 4. Sponsored by 1. What Hours Should an IT Services Contract Cover?
  5. 5. Sponsored by You’ll Likely Need to be Available for a Time Period that Covers
  6. 6. Sponsored by Both the Early Starters and the Late Finishers
  7. 7. Sponsored by If it’s Just You Looking After an IT Services Contract,
  8. 8. Sponsored by You’ll Need to Make Your Peace with Working from 8am to 6pm
  9. 9. Sponsored by 2. Should an IT Services Contract Program Cover Weekends?
  10. 10. Sponsored by ITServiceContractSecrets.comSPHomeRun.comOffering IT SupportOver Weekendsmay Separate YourBusiness from thePack,
  11. 11. Sponsored by ITServiceContractSecrets.comSPHomeRun.comRealistically YouNeed Several Peopleon Your Staff toCover Shifts SevenDays per Week
  12. 12. Sponsored by If You Work Alone, Think Very Carefully About Offering Weekend Support
  13. 13. Sponsored by 3. What About Out-of-Hours Support for IT Services Contracts?
  14. 14. Sponsored by If You Decide to Offer Out-of-hours Support
  15. 15. Sponsored by You Either Need Enough Staff to Cover the Shift Pattern
  16. 16. Sponsored by Or to Hire Freelance Workers to Assist
  17. 17. Sponsored by Ensure You Charge Appropriately
  18. 18. Sponsored by ITServiceContractSecrets.comSPHomeRun.comWhat OperatingHours Do YouOffer with YourIT ServicesContract Program?
  19. 19. Sponsored by Share Your Strategies in the Comments Below
  20. 20. Recommended Reading: IT Service Contract Secrets for Getting More Repeat Clients and Recurring Service Revenue Download this Free Special Report Now at ITServiceContractSecrets.comCopyright © SP Home Run Inc. All worldwide rights reserved.SP Home Run is a registered trademark of SP Home Run Inc.