Human Resource Management

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This was a presentation done for my PMP training class based on Rita Mulcahy's PMP Exam Prep 7th edition Human Resource Management.

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Human Resource Management

  1. 1. Human Resource Management Prepared by Stephen Penn September 29, 2012Information derived or quoted from Rita Mulcahy
  2. 2. HR responsibilities increase as size of team increases es iliti R onsib H p s Re m ct T ea Pr oje
  3. 3. Human Resource Plan Released Added Team Members Controlled Managed
  4. 4. Human ResourceManagement Process Plan how Track to use Performance people Improve Team Time & Effort Identify teamPerformance Create Define Reward Roles System
  5. 5. 9 Knowledge Areas1. Integration Management2. Scope Management3. Time Management4. Cost Management5. Quality Management6. Human Resource Management7. Communications Management8. Risk Management9. Procurement Management
  6. 6. Project Management Processes • Develop HR Plan • Acquire • Develop • Manage
  7. 7. Project Sponsor/Initiator – provides financial resources1. Has requirements2. Spokesperson3. Advocate4. Gathers support5. Gives authority6. Protects project7. Accepts Deliverables
  8. 8. Stakeholders – involved in the project/influences project1. Create project charter & scope2. PM development plan3. Approve project changes4. Identify constraints5. Identify Requirements6. Risk Management
  9. 9. Team – does the work1. Creates WBS2. Decomposes WBS to activities3. Does time & cost estimates4. Risk Management5. Executes Plan6. Recommends changes, including corrective activities
  10. 10. Functional Managers – owns resources in a specific department1. Assign individuals to team2. Participate in planning3. Provide subject matter expertise4. Approve of Project Management Plan5. Manage activities6. Improve Staff Utilization
  11. 11. Project Manager – Manages project to meet project objectives1. In charge of project2. Does not have to be an expert3. Influences4. Leads & Directs5. Delivers Quality6. Maintains Control
  12. 12. HR Responsibilities for PMs – “They report to me”1. Create a project team directory2. Create project descriptions3. Team member training4. Develop HR plan5. Track performance6. Create recognition & reward system
  13. 13. Develop HR Plan Enterprise Environmental Factors •Culture •Systems Develop HR PlanOrganizational Process •Planning Assets •Work Packages •Activities •Lessons learned •Skills •Process, Procedures •Report •Historical Info •Attend •Other work •RAMOrg Chart & Position •Org Breakdown Descriptions •Resource Breakdown
  14. 14. Staffing Management Plan1. Staff Acquisition2. Resource Calendars3. Staff Release4. Training5. Recognition & Reward (Motivation & Gain Cooperation)6. Compliance & Safety
  15. 15. Acquire Project TeamProject Management Plan EnterpriseEnvironmental Factors Acquire Project Team 1. Pre-assignment 2. Negotiation Organizational Process 3. Hiring Assets 4. Virtual Teams 5. Risk of resources 6. Halo Effect
  16. 16. Organization Charts and Position DescriptionsRACI Chart (Responsible, Accountable, Consult, Inform)
  17. 17. Organizational Breakdown Structure
  18. 18. Organizational Breakdown Structure
  19. 19. Resource Breakdown Structure
  20. 20. Resource Histogram – level theresources/arrange for resources
  21. 21. Develop Project Team1. Decreased turnover2. Improved knowledge & skills3. Improved teamwork
  22. 22. Project Manager Responsibilities1. Leadership2. Teamwork3. Communication4. Collaborative5. Create Recognition & Rewards6. Motivate
  23. 23. Team Building1. Forming2. Storming3. Norming4. Performing5. Adjourning
  24. 24. Manage Project Team1. Communication2. Leadership3. Issue Log4. Completing Appraisals5. Making good decisions6. Actively resolving conflicts
  25. 25. Manage Project Team• Observation and Conversation• Project Performance Appraisals• Issue Log
  26. 26. Powers of Project Manager1. Formal – position2. Reward – give3. Penalty (Coercive)4. Expert – Technical5. Referent - Liked
  27. 27. Management & Leadership Styles Driver Laissez Faire Directing Facilitating Coaching Consensus Supportive Consultative-Autocratic ConsultativeBureaucratic Delegating Charismatic Participative Influencing Analytical
  28. 28. Conflict Management
  29. 29. 7 Sources of Conflict1. Schedules2. Priorities3. Resources4. Technical opinions5. Administrative Procedures6. Cost7. Personality
  30. 30. Conflict Resolution Techniques1. Confronting (Problem Solving)2. Compromising – satisfaction to both3. Withdrawal (Avoidance)4. Smoothing5. Collaborating6. Forcing
  31. 31. Problem Solving Method1. Define real problem2. Analyze problem3. Identify solutions4. Pick solution5. Implement solution6. Review & confirm problem solved
  32. 32. HR Terms, Topics & TheoriesConcept DefinitionExpectancy Theory Employees remaining productive as they are rewarded for accomplishmentsArbitration Neutral 3rd partyPerquisites (Perks) Special rewards to select employeesFringe Benefits Standard benefits such as profit sharing
  33. 33. Motivation Theory“What do people really want?”
  34. 34. Maslow’s Hierarchy of Needs
  35. 35. David McClelland’s Theory of Needs
  36. 36. Herzberg’s Theory
  37. 37. Questions?• Thank You
  38. 38. Quiz
  39. 39. Quiz
  40. 40. Quiz
  41. 41. Quiz
  42. 42. Answers
  43. 43. Answers
  44. 44. Answers
  45. 45. Answers

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