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Urban Inno - Informatica Trentina


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A significantly better linkage of actors within urban innovation ecosystems (public authorities, research organizations, industry as well as end-users respectively customers and citizens) is needed for a better use of innovation potentials. Public and private sectors recognize that there is especially a significant gap in the field of participation in innovation processes from people as citizens and as users and customers. Many smart solutions, technologies and services are not used widely because of the lack of knowledge and motivation or acceptance of end-users.

URBAN INNO focuses on maximizing innovation potentials of urban ecosystems through:
- Better linking actors in innovation systems by establishing and interlinking quadruple helix clusters and networks in the partner regions; and
- Developing and implementing new participatory methods and tools to engage end-users in innovation processes with the objective to have educated and motivated users.
URBAN INNO will be implemented in small-medium sized urban ecosystems in central Europe with strong replication potential due to the big number of similar-sized cities in the EU. Quadruple-helix networks will be established and regional/urban innovation action plans developed (setup of demo centres and testbeds for industry). In parallel, new participatory methods and tools will be developed and tested in pilot projects. Participative urban environments will substantially improve their innovation performance with the established innovation environment. A transnational cooperation strategy and platform will provide all interested regions the best available participatory tools and qualified facilitators and best practice will enable transfer and exchange of urban innovation models and practices throughout central Europe.

Our project is funded by the Interreg CENTRAL EUROPE Programme that encourages cooperation on shared challenges in central Europe. With 246 million Euro of funding from the European Regional Development Fund, the programme supports institutions to work together beyond borders to improve cities and regions in Austria, Croatia, Czech Republic, Germany, Hungary, Italy, Poland, Slovakia and Slovenia.

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Urban Inno - Informatica Trentina

  1. 1. Speck&Tech 20 "Your Next Job"- 14 March 2018 – Trento (I) URBAN INNO Utilizing innovation potential of urban ecosystem CE 677 URBAN INNO - Informatica Trentina
  2. 2. TAKING COOPERATION FORWARD 3 MAIN OBJECTIVE • establishment and interlinkage of quadruple helix research- driven clusters/networks in partner regions (a better linkage of actors in urban innovation ecosystems -also transnationally • the development and implementation of new participatory methods and tools to engage end-users and industries into innovation processes (qualified and motivated end-user of new technologies/services – a SMART USER) To maximize the innovation potentials of urban ecosystems in CE through:
  3. 3. TAKING COOPERATION FORWARD 4 OUTPUTS & WORK PLAN Five new quadruple helix cluster/network dedicated to urban innovation (involving the most relevant stakeholders) A toolbox of Smart urban innovation participatory methods & tools (Training of regional qualified Facilitators) Implementation of participatory methods & tools and engagement of end-users - pilot projects Joint urban innovation strategy, connecting quadruple helix research-driven ecosystems in CE WP T1 WP T2 WP T3 WP T4
  4. 4. TAKING COOPERATION FORWARD 5 OUTPUTS & WORK PLAN 5 urban innovation quadruple helix cluster/network 2 training workshops for core teams 6 urban innovation action plans 9 Pilot projects - Implementation of participatory methods & tools and engagement of end-users 1 Transnational urban innovation strategy 1 Training on good practices for cluster and ecosystem development 1 Toolbox of Smart urban innovation participatory methods & tools 1 Training for tool facilitators
  5. 5. PROJECT PARTNERS Target regions
  6. 6. Croatia City of Rijeka Ericsson Nikola Tesla d.d. Germany CyberForum e.V. inno AG Slovenia E-Institute, Institute for comprehensive development solutions Municipality of Maribor Slovakia Technical University of Kosice Poland Municipality of Kielce/ Kielce Technology Park PROJECT PARTNERS Associated partners: • Economic Development Department Karlsruhe, Germany • Vas County Authority, Hungary • City of Pinkafeld, Austria • City of Hartberg, Austria • Košice Self-governing Region, Slovakia Hungary Pannon Business Network Association Austria Research Burgenland GmbH Vorarlberg University of Applied Science Italy Informatica Trentina Spa
  7. 7. TAKING COOPERATION FORWARD 8 PROJECT IN NUMBERS PROJECT DURATION 1.6.2016. – 31.5.2019. (36 months) 8 Countries 10 Regions 12 Project Partners 2,62 million euro project budget 2,16 million euro ERDF 8 Outputs planned until May 2019 URBAN INNO project is funded by the Interreg CENTRAL EUROPE Programme that encourages cooperation on shared challenges in central Europe.
  8. 8. TAKING COOPERATION FORWARD 9 WP T1: SETTING-UP QUADRUPLE-HELIX URBAN INNOVATION CLUSTER/NETWORKS IN TARGET REGIONS Objectives: Setting-up 5 quadruple helix innovation clusters/networks in target regions (4UI clusters): • Rijeka (HR) • Hartberg (AT) • Vas County (HU) • Kielce (PL) • Kosice (SK) Development of 6 Urban Innovation Action Plans + Maribor CyberForum e.V. Informatica Trentina Spa E-Institute
  9. 9. TAKING COOPERATION FORWARD 10 WP T1: SETTING-UP QUADRUPLE-HELIX URBAN INNOVATION CLUSTER/NETWORKS IN TARGET REGIONS Urban Innovation Basic Roadmap Urban Innovation Action Plan Smart City strategy Implementation Stakeholder Mapping Core teams Roadmaps Clusters/networks set-up Urban Innovation Action Plans Launch event Signed MoU
  10. 10. TAKING COOPERATION FORWARD 11 WP T2: DEVELOPMENT OF A TOOLBOX OF SMART PARTICIPATORY METHODS Objective: Development of a toolbox of smart participatory methods Development of an ‫׳‬on-line manual‫׳‬ for engagement of end-users (citizens, consumers) into innovation process: • Set of participatory methods for different scenario with guidelines • Supporting ICT tools (based on smart phone environment) • Trained facilitators in partner and mentoring regions/cities
  11. 11. TAKING COOPERATION FORWARD 12 WP T2: DEVELOPMENT OF A TOOLBOX OF SMART PARTICIPATORY METHODS TOOLBOXOFPARTICIPATORYMETHODS Motivation & Qualification Planning future – visions, strategies, projects Innovating services & products Crowdsourcing INVENTORY OF PARTICIPATORY METHODS & TOOLS On-line public engagement Participatory budget Vision Factory World cafe Project-in-a-day Living Lab Tutorial Video Motivational pitch TestingthroughpilotprojectsWPT3
  12. 12. TAKING COOPERATION FORWARD 14 Toolbox of participatory methods Qualified moderators Supporting ICT tools Participatory methods manual End-users (citizens, customers) engagement Quadruple -helix urban innovation process INTEGRATING PARTICIPATROY METHODS & SOCIAL MEDIA THE ROLE OF THE PILOTS 1 - Voralberg 2 - Karlsruhe 3 - Trento 4 - Rijeka 5 - Maribor 6 - Kolice 7 - Kielce 9 - Burgenland 8 – Vas County PILOTS
  14. 14. TAKING COOPERATION FORWARD 17 WP T3: PILOTS OVERVIEW PILOT FIELD PILOT ENERGY HARTBERG/PINKAFELD Solutions for flexibilisation of energy system and smarter usage of energy KARLSRUHE Improvement of infrastructure for eBike charging stations all over the city area SMEs ECONOMIC GROWTH KIELCE TECHNOLOGY PARK IT tool for management of different networks that cooperate with each other VAS COUNTY Socially and environmentally sustainable multidisciplinary science center (MSC) INTEGRATED PUBLIC INFRASTRUCTURE RIJEKA Interactive system which allows citizen to participate in decision making process regarding utilization of public infrastructure.
  15. 15. TAKING COOPERATION FORWARD 18 WP T3: PILOTS OVERVIEW PILOT FIELD PILOT SMART CITY AND SMART CITY USERS/ INNOVATIVE GOVERNMENT MARIBOR Engaging end users (citizens) in improvement of services of public companies TRENTO Engaging citizens in the development of innovative government/services in the urban area AGRICULTURE KOŠICE Creation of digital market of agricultural products MOBILITY VORALBERG Demand, pricing options, and geographical constraints for business services that offer self- driving e-cars.
  16. 16. TAKING COOPERATION FORWARD 19 TRENTO PILOT IN BRIEF The Trento pilot wants to work towards the experimentation of participatory methods in innovative government. The pilot is working on: • how to propagate the social needs and social / urban issues to the government so "smart", in a data-driven mode and with the support of web platform (e.g IoPartecipo/IoRacconto) and social media in order to improve the administrative action that involves citizens in a participatory manner in a Open Government scenario  First action (2017): Participative Design (design thinking) of the new Trento Santa Chiara Urban Center – Start June, End November (2017)  Second action (2018): UD11 - Participative Budgeting (2018) • Participatory innovation, enable by ICT, • collect digital information and the smart city experience, online services usage, data usage • develop the participatory process on data, maps, statistics and important historical memories for the citizens themselves. • Citizen Empowering actions with participative methods
  17. 17. TAKING COOPERATION FORWARD 20 TRENTO PILOT: WHERE AND WHO City of Trento and Urban District 11 UD11 Surface: 307 ha UD11 Population 17000 inhabitants The pilot intends to pivot the “city-wide” participatory actions starting from the citizens of Trento C11 (as an urban center of gravity).
  18. 18. TAKING COOPERATION FORWARD 21 TRENTO PILOT ACTIVITIES • Project Management, Event Management, Relationship Management • Participatory training methods to local people – Organizing workshops/labs/hackatons – Organization, participation experts/facilitators (from outside) • Data collection Activity – Digital data / materials already collected – Existing participatory platforms – Platform for data collection / easy mobile surveys / social media • Analysis of data collected – Supporting tool for data analysis • Communication and management, interaction with stakeholders – Meetings, analysis support, communications, social media management – Data presentation: • Story Telling • infographics – Publishing of opendata dataset – Other communication
  19. 19. TAKING COOPERATION FORWARD 22 METHODS MACROCATEGORIES • Crowdsourcing - participative governance • Planning the future – vision, strategies, projects • Development of services/products • Motivation & qualification Then, to enabling this: • Horizontal supporting methods • Ict platforms / social medias / others
  20. 20. TAKING COOPERATION FORWARD 23 Dimension of engagement 1 2 3 4 1 - Voralberg 2 - Karlsruhe 3 - Trento 4 - Rijeka 5 - Maribor 6 - Kosice 7 - Kielce 9 - Burgenland 8 – Vas County CROWDSOURCING - PARTICIPATIVE GOVERNANCE DEVELOPMENT OF SERVICES/PRODUCTS MOTIVATION & QUALIFICATION PLANNING THE FUTURE – VISION, STRATEGIES, PROJECTS
  23. 23. TAKING COOPERATION FORWARD 26 QUESTIONS Critical issues. Would you identify what you see as the critical issues for the future? A favourable outcome. If things went well, being optimistic but realistic, talk about what you would see as a desirable outcome. An unfavourable outcome. As the converse, if things went wrong, what factors would you worry about? Where culture will need to change. Looking at internal systems, how might these need to be changed to help bring about the desired outcome? Lessons from past successes and failures. Looking back, what would you identify as the significant events that have produced the current situation? Decisions that have to be faced. Looking forward, what would you see as the priority actions that should be carried out soon? If you were responsible. If all constraints were removed and you could direct what is done, what more would you wish to include?
  25. 25. TAKING COOPERATION FORWARD 28 (SOME) ISSUES • Participatory is a buzzword: reality check • Big gaps between experts (I am the only one doing well) • Public Administration is scared about it • For politicians is the “the back door” • Politicians make it easy (good/bad) • Citizens are not used to communicate frankly (?) outside the usual social boundaries • Lack of experience in using methods • Need to have local skills available • Participatory as an “habit” not a special initiative • Knowledge is not aligned (this is not a World Café!) • Common ontology is missing
  26. 26. TAKING COOPERATION FORWARD 29 (SOME) ISSUES • Other contextual issues • Short term vs Long term • Communication with other participatory projects that are mixing things • Keep concentration while others are talking • Stakeholders vs “enlighted” citizens • Independence of facilitators • How to make the process sustainable? • Keep the empathy with citizen high • KPI/Impacts
  30. 30. TAKING COOPERATION FORWARD 33 33 SOME IDEAS FOR YOU 3 six months stage, starting from June/July: •Blockchain: analysis and testing of Blockchain technologies, contextualised within the Public Administration (to be determined during the study phase) and identification and measurement of expected benefits •Internet of Things: development of software prototypes using the Raspberry PI3 / Arduino platform for the implementation of IoT applications in the Public Administration area (environmental monitoring and management) •Google Apps & Cloud: software development on Google App Engine systems, an emerging professional profile that will play a major role in the immediate future. The project involves the development of a software prototype on google platform for the public administration