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Sharepoint:
Transition from
dev to support

Are the deaf leading the
blind?
Sharepoint: Transition from dev to support




           What the customer really needed


                              ...
Sharepoint: Transition from dev to support




How the programmer wrote it   What operations installed     How it was supp...
Sharepoint: Transition from dev to support


Case #1: Assumption is the mother of all screw ups

• Assumption: Client to d...
Sharepoint: Transition from dev to support


             Case #2: Prepare for the worst

    Do you throw your artifacts ...
6
Sharepoint: Transition from dev to support


       Case #3: The misinformed consultant

• You make mistakes every single ...
How to avoid a Sharepoint Deployment Nightmare

     Verify
•
     Educate yourself
•
     Communicate
•
     Know yoursel...
Follow me: www.twitter.com/rbethleh
•
    Blog: www.tsunami.nl/sharepoint
•
    Inspiration: www.dotnetrocks.com
•
    Ins...
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Sharepoint Transition: The Deaf Leading The Blind

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This presentation was given by Roel Hans Bethlehem as part of the Sparked Toolkit Session: SharePoint Nightmares.

It discusses Sharepoint transition from development to production: developers vs administrators & support, the deaf leading the blind?

Published in: Technology, Health & Medicine
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Sharepoint Transition: The Deaf Leading The Blind

  1. 1. Sharepoint: Transition from dev to support Are the deaf leading the blind?
  2. 2. Sharepoint: Transition from dev to support What the customer really needed 2
  3. 3. Sharepoint: Transition from dev to support How the programmer wrote it What operations installed How it was supported 3
  4. 4. Sharepoint: Transition from dev to support Case #1: Assumption is the mother of all screw ups • Assumption: Client to delete all teamsites at migration • Did i verify it? • Result: site went down due to search engieoverloading Sharepoint 4
  5. 5. Sharepoint: Transition from dev to support Case #2: Prepare for the worst Do you throw your artifacts over the wall? • Or are you actually scripting deployment? • Script & program defensively • Ask for feedback • 5
  6. 6. 6
  7. 7. Sharepoint: Transition from dev to support Case #3: The misinformed consultant • You make mistakes every single day • When eating an elephant take one bite at a time 7
  8. 8. How to avoid a Sharepoint Deployment Nightmare Verify • Educate yourself • Communicate • Know yourself • 8
  9. 9. Follow me: www.twitter.com/rbethleh • Blog: www.tsunami.nl/sharepoint • Inspiration: www.dotnetrocks.com • Inspiration: www.projectcartoon.com • 9

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