In work environment when you have people from different backgrounds and influences you will meet people who exhibit different behavioral pattern. Your EI now determines how you build successful relationships.
If you are four times as emotionally intelligent as a leader, you are bound to exhibit overall success in business or other aspect of life. In the same vain, being emotionally intelligence is the combination of ur IQ and ur technical expertise is wat will help in any chosen profession. Example of IQ is testing ur knowledge about what you know and TE is the skillls that you have. IQ and technical expertise gets you to the door of a company but Emotional Intelligence keeps you there
All components of a successful EI consciousness, stems from Self awareness. Since everything regarding how you relate with people involves a continuous assessment of the “you in you”.
Serving . . . Are u completing or complementing others? What do u know that can’t be goggled?
Understanding and managing relationships
EMOTIONAL INTELLIGENCE: A key to Organizational productivityPresentation delivered at Fosad Consulting Ltd Gbemisola Sowunmi
OUTLINE• Activity 1• Group discussion & views• What is EI• The Beginning• Competencies & components of EI• The EI Chart• Summary• conclusion
What is E I?• Emotion is a conscious mental reaction or a psycho physiological experience of an individual’s state of mind.• Intelligence is the abilities for abstract thought, understanding, communication, reasoning, learning planning and solving problems.• Emotional intelligence (EI) is therefore the ability to recognize your own feelings and that of others, and the ability to motivate yourself and others, as well as to manage your own emotions and those of others.
ACTIVITY 2 Your boss comes into the office and raises his voice at you for something you have done or something you did not do, how will you handle it?1. Exchange words with him2. Keep quite and let peace reign3. Resign your appointment
THE BEGINNINGAbout 90% of the difference between outstanding and average leaders is linked to Emotional intelligence.“EI” is twice as important as IQ and technical Expertise combined, and is four times as important in terms of overall Success.
COMPETENCES OF EI• Self Awareness• Self Management• Social Awareness• Social Skills
COMPONENTS OF EI1) Self Awareness (cornerstone of EI)i. Emotional awarenessii. Accurate self-assessmentiii. Self confidence2) Self Regulation (self management)i. Self controlii. Trustworthiness: (maintaining standards)iii. Conscientiousnessiv. Adaptability: (Flexible)v. Innovativeness
Component Contd.3) Self Motivation (facilitating the attainment of goals ) i. Achievement drive ii. Commitment iii. Initiative: (opportunities) iv. Optimism4) Empathy i. Work out conflict ii. Build consensus iii. Mediate conflict between others iv. Exhibit effective interpersonal communication skills v. Articulate the thought of a group vi. Ability to influence others directly or indirectly
Component Contd. vii. Build trust viii. Build support teams ix. Make others feel good x. Sought out by others for advice and support5) Social Awareness i. Empathy ii. Service orientation iii. Developing others iv. Leveraging diversity v. Political awareness
Component Contd.6) Social Skillsi. Influenceii. Communicationiii. Leadershipiv. Change catalystv. Conflict managementvi. Building bondsvii. Collaboration and cooperationviii. Team capabilities
EMOTIONAL INTELLIGENCE CHART What I Observe What I do Personal Self Self AwarenessCompetence Management Social SocialCompetence Relationship Awareness Management
SUMMARY• Know your emotions• Manage your emotions• Motivate yourself• Manage relationships
CONCLUSIONIf your emotional abilities aren’t in hand, if youdon’t have self awareness, if you are not able toManage your distressing emotions, if you can’thave empathy and have effective relationships,Then no matter how smart you are, you are not going to get very far. - Daniel Goleman