1.
Problem reporting, promotion and prioritization

2. How it works now…
Web
Phone
Counter after
Counter…
Mayor Support ?
Location ?
Priority ?

3. Needs Assessment:
• find others with same problem • have overview of problems
• organize and mobilize • prioritize
• assess feasibility • interact with citizens
• promote problem further • promote solution
• pressure decision makers • manage expectations
• reach other problem solvers • reach other problem solvers
• track progress to solution • gain recognition
CITIZEN MAYOR

4. How can we help?
MOBA Mobile MOBA App
MOBA Web Service
Yessir!
We can
do it!
Director
Mayor

5. Result
CITIZEN MAYOR DIRECTOR
Social
Problem Recognition Responsibility
solved gained

6. User Experience:
CITIZEN
1. Locate your neighborhood
2. Explore problems and initiatives
3. Report new or support existing
4. Invite your friends and neighbors
5. Promote on social networks
6. Interact with all stakeholders

7. User experience
MAYOR
1. Locate your constituency
2. Overview
3. Prioritization
4. Interaction with citizens
5. Public recognition
6. Action play & solution

8. User experience
DIRECTOR
1. Locate your target area
2. Overview
3. Cost and benefit
4. Interaction with stakeholders

9. What's the trick?
crowd-sourcing
users send open calls to their neighbors to support
problems they reported and help them in promotion
gamification
promotion offers an opportunity for contest
between users and communities they create.

10. Our Services
Custom Solutions
Requirements and challenges that have not yet been made into a
product but are available as consultancy projects

11. Our services
- Strategy (stakeholders interviews, analysis...)
- Planning (feasibility study, resource planning...)
- Design
- Development of extra features
- Internal organization
- Testing and quality assurance
- Deployment, launch
- Support and growth management