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COUNTER:Counting "Online Usage of "NeTworkedElectronicResources      Presented by Sonya True
What isCOUNTER?
COUNTER is…   NOT a technology or an application but is…   Acronym for “Counting Online Usage of NeTworked    Electronic...
COUNTER is…   MORE than standards documentation   A Code of Practice for counting online usage statistics   Series of p...
But whycan’t we relyon vendorusagestatistics?
Mark Twain said “Thereare 3 kinds of lies – lies,damned lies, andstatistics.”"There’s a 4th kind of lie…"Vendor/PublisherU...
Vendor Statistics Tower of Babel Vendors collected usage statistics but had their OWN DEFINITIONS.                   (AND)...
COUNTER’s Pyramid of Standards   MEANS to transition from vendor-specific to COUNTER-   compliant usage statistics.        ...
How wasCOUNTERstarted?
Project COUNTER beginnings                       Supported by                        NISO, ARL,                       AAP ...
Project COUNTER"organization founded.   Governed by                           Steering                          Committee ...
Project COUNTER’s"3 initial goals.          Develop                          extendible                            COP to ...
International Advisory Board                          Gayle Baker       University of Tennessee, USACOUNTER’s Organization...
TIMELINE: "Usage statistics efforts
Why do weneedstandardizedusagestatistics?
Signs of the times              Multiple             Electronic             Resources   Access                Online      ...
E-journal Lifecycle
E-journal Lifecycle: EVALUATE
The NEED for online usage statistics  Libraries and consortia needs  The reality is majority of academic journal budget is...
Why do librarians collect usagestatistics?     Because they must       Government + funding bodies may require them     ...
Why do librarians collect usagestatistics? $
So, what’s inCOUNTER?
projectcounter.org
COUNTER Codes of Practice     Definitions of terms used     Specifications for Usage Reports       a)  What they should incl...
COUNTER Current Codes of Practice   Journals + Databases"   Release 3 (August 2008)   Books + Reference Works"   Release 1...
Journal and database usage reports     Journal Report 1     Number of successful full-text requests by month + journal    ...
Example of Journal Usage Report EBSCO using COUNTER Journal Report 1: " No. of Successful Full-Text Article Requests by Mo...
Example of Journal Usage ReportJOURNAL REPORT 2: Turnaways by Month + Journal
Example of Journal Usage ReportJOURNAL REPORT 5: No. of Successful Full-Text ArticleRequests by Year and Journal
Example of Database Usage ReportDATABASE REPORT 1: Total Searches and Session byMonth and Database
Book and reference usage reports     Book Report 1     Number of successful requests by month + title     Book Report 2   ...
Example of Ebook Usage ReportBOOK REPORT 5: Total Searches and Session by Month + Title
Consortium usage reports   Consortium Report 1  Number of successful full-text journal article or book chapter requests   ...
Example of Consortium Usage ReportNumber of"successful"full-text"journal "article"or"book "chapter"requests"by month
The Audit    Independent audit is now required     Audit is online, using scripts provided in the     Code of Practice  ...
So, who’sCOUNTER-compliant?
100+ vendors, 20K+ journals, ebooks, ref worksOCLCEBSCOOvidWileyIlluminaProQuestSpringerMPSCSA            U. Of Wisconsin ...
New and Upcoming   NOW: SUSHI       NISO Standard: “Standardized Usage Statistics Harvesting       Initiative”      Web...
COUNTER helps maintain collection growth,weed control, sustainability and viability.
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COUNTER Usage Statistics

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COUNTER Usage Statistics

  1. 1. COUNTER:Counting "Online Usage of "NeTworkedElectronicResources Presented by Sonya True
  2. 2. What isCOUNTER?
  3. 3. COUNTER is…   NOT a technology or an application but is…   Acronym for “Counting Online Usage of NeTworked Electronic Resources.”   International Initiative designed to serve librarians, publishers, consortia + intermediaries (i.e. full-text aggregators and subscription agents).   Standards Guidelines for the recording, reporting + exchange of online usage statistics for electronic resources.
  4. 4. COUNTER is…   MORE than standards documentation   A Code of Practice for counting online usage statistics   Series of practice codes that address" 1. Terminology" 2. Report layout + format" 3. Processing of usage data" 4. What categories or filters should be available" 5. Report delivery" + " 6. Compliance + auditing process" 7. Code maintenance + development" 8. Governance
  5. 5. But whycan’t we relyon vendorusagestatistics?
  6. 6. Mark Twain said “Thereare 3 kinds of lies – lies,damned lies, andstatistics.”"There’s a 4th kind of lie…"Vendor/PublisherUsage Statistics.
  7. 7. Vendor Statistics Tower of Babel Vendors collected usage statistics but had their OWN DEFINITIONS. (AND) Generally did NOT SHARE statistics with customers. (THEREFORE)" PROJECT COUNTER " bringing librarians and vendors together to jointly develop standards = (COLLABORATION) + give usage statistics (CREDIBILITY) + (COMPARABILITY) + (CONSISTENCY) + (VISIBILITY).
  8. 8. COUNTER’s Pyramid of Standards MEANS to transition from vendor-specific to COUNTER- compliant usage statistics. Compliant + Credible Comparable Consistent Collaborate
  9. 9. How wasCOUNTERstarted?
  10. 10. Project COUNTER beginnings Supported by NISO, ARL, AAP + others Launched in United Kingdom on March 2002 Evolved in 2000 from several initiatives including PALS (Publishers and Libraries Solutions) Usage Statistics Working Group
  11. 11. Project COUNTER"organization founded. Governed by Steering Committee Richard Gedye, Chair (Oxford University Press) Peter Shepherd, Project Director (Harcourt Publishers)
  12. 12. Project COUNTER’s"3 initial goals. Develop extendible COP to 1 govern usage data 2 GAIN worldwide information industry support 3 CREATE sustainable supportive biz/tech model
  13. 13. International Advisory Board Gayle Baker University of Tennessee, USACOUNTER’s Organization Diana Bittern Knovel, USA Lars Bjornshauge Lund University, Sweden Johan Bollen MESUR, USA Patricia Brennan Thomson Scientific, USA Todd Carpenter NISO, USA Diane Costello CAUL, Australia John Cox NUI Galway, Ireland Brian Crebs Safari Books, USA Lorraine Estelle JISC, UK Emily Gillingham Wiley, UK Brian Green BIC/EDItEUR, UK Tony Hammond Nature Publishing Group, UK Timo Hannay Nature Publishing Group, UK Warren Holder University of Toronto, Canada Ruth Jones MyiLibrary, USA Heather Joseph ARL, USA Kornelia Junge Wiley, Germany Bernd Kaemper University of Stuttgart, Germany Shinya Kato University of Tokyo, Japan Alexander Kousnetsov NERC, Russia Martha Kyrillidou Association of Research Libraries Judy Luther Informed Strategies, USA Caren Milloy JISC, UK Ross MacIntyre University of Manchester, UK Kirsty Meddings Ingenta, UK Lisa Moske California State University, USA James Mouw University of Chicago, USA David Nicholas CIBER, UK Henning Nielsen Novo Nordisk, Denmark Bo Ohstrom National Library of Denmark Jill O’Neill NFAIS, USA Norman Paskin DOI, UK Bill Russell Emerald, UK Wendy Queen MUSE, USA Ian Russell ALPSP, UK John Sack HighWire Press, USA Sherrie SchmidtArizona State University, USA
  14. 14. TIMELINE: "Usage statistics efforts
  15. 15. Why do weneedstandardizedusagestatistics?
  16. 16. Signs of the times Multiple Electronic Resources Access Online Now
  17. 17. E-journal Lifecycle
  18. 18. E-journal Lifecycle: EVALUATE
  19. 19. The NEED for online usage statistics Libraries and consortia needs The reality is majority of academic journal budget is now focused on digital journals + databases. Assess value of different online products and services. Support collection development. Justify materials expenditure budget proposals. Publishers’ needs Experiment with new pricing models Assess relative importance of different channels by which information reaches market. Provide editorial support. Plan infrastructure.
  20. 20. Why do librarians collect usagestatistics?   Because they must   Government + funding bodies may require them   Management asks for them   Industry associations expect them   To inform renewal decisions   Overall use   Cost-per-use   Support cancellation decisions   Manage e-resources + tools and programs that support them
  21. 21. Why do librarians collect usagestatistics? $
  22. 22. So, what’s inCOUNTER?
  23. 23. projectcounter.org
  24. 24. COUNTER Codes of Practice   Definitions of terms used   Specifications for Usage Reports a)  What they should include b)  What they should look like c)  How + when they should be delivered   Data processing guidelines   Auditing   Compliance
  25. 25. COUNTER Current Codes of Practice   Journals + Databases" Release 3 (August 2008)   Books + Reference Works" Release 1 (March 2006)
  26. 26. Journal and database usage reports   Journal Report 1 Number of successful full-text requests by month + journal   Journal Report 1a Number of successful full-text requests from an ARCHIVE by month + journal   Journal Report 2 Turnaways by month + journal   Journal Report 5 Number of successful full-text article requests by year + journal   Database Report 1 Total searches and sessions by month + database   Database Report 2 Turnaways by month + database 7. Database Report 3 Total searches and sessions by month + service
  27. 27. Example of Journal Usage Report EBSCO using COUNTER Journal Report 1: " No. of Successful Full-Text Article Requests by Month & Year
  28. 28. Example of Journal Usage ReportJOURNAL REPORT 2: Turnaways by Month + Journal
  29. 29. Example of Journal Usage ReportJOURNAL REPORT 5: No. of Successful Full-Text ArticleRequests by Year and Journal
  30. 30. Example of Database Usage ReportDATABASE REPORT 1: Total Searches and Session byMonth and Database
  31. 31. Book and reference usage reports   Book Report 1 Number of successful requests by month + title   Book Report 2 Number of successful SECTION requests by month + title   Book Report 3 Turnaways by month + title   Book Report 4 Turnaways by month + service   Book Report 5 Total searches and sessions by month + title   Book Report 6 Total searches and sessions by month + service
  32. 32. Example of Ebook Usage ReportBOOK REPORT 5: Total Searches and Session by Month + Title
  33. 33. Consortium usage reports   Consortium Report 1 Number of successful full-text journal article or book chapter requests by month   Consortium Report 2 Total searches by " month + database in XML ✒
  34. 34. Example of Consortium Usage ReportNumber of"successful"full-text"journal "article"or"book "chapter"requests"by month
  35. 35. The Audit   Independent audit is now required   Audit is online, using scripts provided in the Code of Practice   Auditor can be:   Any Chartered Accountant   Another COUNTER-approved auditor   ABCE is the first COUNTER-approved auditor   Industry-owned + Not-for-profit   Independent + impartial   Part of ABC (Audit Bureau of Circulations)   Providing web traffic audits for over 150 companies + certifying over 1400 domains   Successfully completed test audits on COUNTER usage reports
  36. 36. So, who’sCOUNTER-compliant?
  37. 37. 100+ vendors, 20K+ journals, ebooks, ref worksOCLCEBSCOOvidWileyIlluminaProQuestSpringerMPSCSA U. Of Wisconsin Press, Oxford U. Press, Wiley, Taylor & Francis
  38. 38. New and Upcoming   NOW: SUSHI   NISO Standard: “Standardized Usage Statistics Harvesting Initiative”   Web-based service model that automatically downloads vendor reports   IN DEVELOPMENT: Project PIRUS   “Publisher + Institutional Repository Usage Statistics”   Apply COUNTER principles to article-level statistics Focus on institutional + subject repositories Example: PubMed Central
  39. 39. COUNTER helps maintain collection growth,weed control, sustainability and viability.

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