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The developing role of the voluntary sector<br />7th December 2010<br />Patrick Nash, CEO Connect Assist<br />
Key Question<br />Welfare Reform<br />2<br />The developing role of the voluntary sector<br />What are the Opportunities?<...
What’s different about the Work Programme?<br />3<br />The developing role of the voluntary sector<br />Three elements tha...
What does this mean for third sector delivery partners?<br />Bidding and Tender Process<br />4<br />The developing role of...
Partnering with the private sector<br />What has the Prime contractors been saying?<br />Name of the source, Company or Po...
Prime contractors<br />6<br />Working with the third sector will mean that Serco will be able to deliver services to the m...
Prime contractors<br />7<br />Engaging positively with the voluntary sector<br />Creating a service for many via a multi c...
Voluntary Sector prime contractors<br />8<br />The 3SC model<br />3SC consortium has meant:<br />Smaller third sector orga...
Social Enterprise Bill<br />9<br />Sponsored by Chris White MP<br />Government suppliers will need to demonstrate economic...
Partnering <br />What to look out for?<br />Name of the source, Company or Position<br />10<br />The developing role of th...
Getting your organisation ready<br />11<br />The developing role of the voluntary sector<br />Third sector organisations i...
Resources<br />Discussion paper<br />Are you ready to respond? Measuring effectiveness with technology<br />http://www.con...
13<br />Service delivery in a cost constrained environment<br />
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Capita presentation

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Patrick Nash presents his thinking on how welfare reform with change charity and third sector provision

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Capita presentation

  1. 1. The developing role of the voluntary sector<br />7th December 2010<br />Patrick Nash, CEO Connect Assist<br />
  2. 2. Key Question<br />Welfare Reform<br />2<br />The developing role of the voluntary sector<br />What are the Opportunities?<br />
  3. 3. What’s different about the Work Programme?<br />3<br />The developing role of the voluntary sector<br />Three elements that are significant:<br />Payment by results<br />Contracts are longer<br />Stronger incentives for delivery partners<br />
  4. 4. What does this mean for third sector delivery partners?<br />Bidding and Tender Process<br />4<br />The developing role of the voluntary sector<br />Issues to think about:<br />Regular Payments<br />Capacity<br />Data Management<br />Issues to think about:<br />The Merlin Standard<br />Consortium<br />Margins<br />This textbox is formatted for a quote. Use a maximum of four lines of text. Do not re-size this box as the quote marks are grouped.<br />Private companies make 30% margins on government contracts when they get awarded them. But when they subcontract to charities we only get 8% or 9%. For us that is quite hard to take.<br />Sally Burton, Chief Executive of Shaw Trust<br />
  5. 5. Partnering with the private sector<br />What has the Prime contractors been saying?<br />Name of the source, Company or Position<br />5<br />The developing role of the voluntary sector<br />
  6. 6. Prime contractors<br />6<br />Working with the third sector will mean that Serco will be able to deliver services to the much needed. <br />The Secro model<br />The developing role of the voluntary sector<br />This textbox is<br />It is clearly a political will to include the voluntary sector in the delivery of welfare to work. I certainly agree that there is expertise and commitment within this sector that can bring a great deal to the table. Around a third of Serco FND sub contractors are currently voluntary sector organisations. In many cases they bring a very local perspective or offer a particular specialism that enhances our service delivery considerably.<br />Private companies make 30% margins on government contracts when they get awarded them. But when they subcontract to charities we only get 8% or 9%. For us that is quite hard to take.”<br />Richard Johnson, Serco<br />
  7. 7. Prime contractors<br />7<br />Engaging positively with the voluntary sector<br />Creating a service for many via a multi channel approach<br />The A4e model<br />The developing role of the voluntary sector<br />This textbox is formatted for a quote. Use a maximum of four lines of text. Do not re-size this box as the quote marks are grouped.<br />Private companies make 30% margins on government contracts when they get awarded them. But when they subcontract to charities we only get 8% or 9%. For us that is quite hard to take.”<br />Our company contracts between 20% and 60% of the work to charities, so we rely upon them. Last year we put £35 million into the charitable sector… they are helping us get people back into employment.<br />Emma Harrison, Chairman and founder A4e<br />
  8. 8. Voluntary Sector prime contractors<br />8<br />The 3SC model<br />3SC consortium has meant:<br />Smaller third sector organisations can compete with larger organisations<br />Creating a service for individuals in their local communities. <br />The developing role of the voluntary sector<br />This textbox is formatted for a quote. Use a maximum of four lines of text. Do not re-size this box as the quote marks are grouped.<br />Private companies make 30% margins on government contracts when they get awarded them. But when they subcontract to charities we only get 8% or 9%. For us that is quite hard to take.”<br />We are fielding a strong consortia approach with other lead organisations to enable us to get as much funding to the front line in the most straightforward way.<br />Michael O’Toole, Chief Executive of 3SC<br />
  9. 9. Social Enterprise Bill<br />9<br />Sponsored by Chris White MP<br />Government suppliers will need to demonstrate economic, social and environmental benefits<br />Systematic Measurement<br />Measurement of impact and outcomes<br />The developing role of the voluntary sector<br />
  10. 10. Partnering <br />What to look out for?<br />Name of the source, Company or Position<br />10<br />The developing role of the voluntary sector<br />
  11. 11. Getting your organisation ready<br />11<br />The developing role of the voluntary sector<br />Third sector organisations intending to deliver public services should attend to:<br />Delivery value for money<br />Deliver excellent customer service<br />Operate in a commercial manner<br />Demonstrate results and positive outcomes<br />Deliver with social values, clarity of mission and passion<br />
  12. 12. Resources<br />Discussion paper<br />Are you ready to respond? Measuring effectiveness with technology<br />http://www.connectassist.co.uk/measuring-effectiveness<br />Case Study<br />A4e<br />http://www.connectassist.co.uk/case-studies/a4e<br />Contact me<br />patrick.nash@connectassist.co.uk<br />Tel: 01443 827 600<br />12<br />The developing role of the voluntary sector<br />
  13. 13. 13<br />Service delivery in a cost constrained environment<br />

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