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Introduction and BackgroundMethodology and Interpretation of the resultsDiscussion and Conclusion
Library Circulation statistics and OPAC transactions are notsignificantly decreasing
Circulation of items 2000-2010                                 Web OPAC transactions 2006-2010  Year      Number of loans ...
Total number of OPAC transactions 2006-2011
•   Why study OPAC use? Questionable role of the OPAC in terms of    relevance, use and value•   Are there new ways of inf...
• UCT implemented the Web OPAC in 1999 (Aleph® ILS system from Ex  Libris)• Since 2006 OPAC search records have been store...
Events that are registered in the Z69 (Web OPAC events) Oracle table (Ex Libris, 2009):• Search Command - Multi field (fin...
Description of the 4 Reports:1. Types of OPAC searches2. Browse Searches3. Keyword Searches4. Self mediated services in th...
2006                                   2011                          Browse                                  Browse       ...
Types of browse searchTitleAuthorISSN                                                                                     ...
Top ten Web OPAC Browse searchesType of browse search         No.            %Title                           745 910     ...
OPAC Browse SearchesKnown Item Searches        76%                                                      General keyword   ...
"icts impact" AND "user"     "information technology impact" AND "libraries"     "internet" AND "information user"     "in...
Type of keyword searchWordsW-titlesW-authors                1. SubjectsISSN                     2. Known ItemsISBN        ...
Top ten web OPAC Keyword searchesType of keyword search       Total   PercentageWords                    3 989 423        ...
OPAC Keyword Searches                                 Subject searches                                       3%           ...
Self Mediated services35,000                                                  200630,000                                  ...
• The study supports the trends in the literature which show   decreasing use of subject searching in favour of keywords• ...
• User studies• User instruction• “Hacker ethics” (Evans, W. 2009)• Bibliobarbarism? (Berman, S. 2006)
An analysis of web searches in a south african(final)
An analysis of web searches in a south african(final)
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An analysis of web searches in a south african(final)

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An analysis of web searches in a south african(final)

  1. 1. Introduction and BackgroundMethodology and Interpretation of the resultsDiscussion and Conclusion
  2. 2. Library Circulation statistics and OPAC transactions are notsignificantly decreasing
  3. 3. Circulation of items 2000-2010 Web OPAC transactions 2006-2010 Year Number of loans Year Opac 2000 373 773 transactions 2001 420 622 2006 1 769 627 2002 501 339 2007 1 646 879 2003 563 122 2008 1 557 088 2004 542 154 2005 508 255 2009 1 545 516 2006 444 740 2010 1 615 857 2007 436 320 2011 1 537 283 2008 415 995 2009 410 616 2010 424 703 2011 381 815
  4. 4. Total number of OPAC transactions 2006-2011
  5. 5. • Why study OPAC use? Questionable role of the OPAC in terms of relevance, use and value• Are there new ways of information seeking and are they changing the way patrons are searching the OPAC?• How seriously should we consider calls to abandon LCSH cataloguing?• What about the “classical functions of bibliographic control”?• Are South African students following the same searching behaviour patterns shown elsewhere?
  6. 6. • UCT implemented the Web OPAC in 1999 (Aleph® ILS system from Ex Libris)• Since 2006 OPAC search records have been stored as Oracle tables• Transactional Log Analysis (TLA) was rejected as a tool for data analysis in favour of SQL and other reporting tools• No attempt was made to study or measure search success, nor measure user satisfaction
  7. 7. Events that are registered in the Z69 (Web OPAC events) Oracle table (Ex Libris, 2009):• Search Command - Multi field (find-a)• Search Command - Basic search (find-b)• Search Command - CCL (find-c)• Search Command - Advanced (find-d)• Search Command - Multi base (find-m)• Scan• Refine Search• Cross sets• My Library Card• Help• SDI Profile• Save• Z39 Server Search request• Z39 Server scan requestSearch = Keyword searchScan = Alphabetical Browse search
  8. 8. Description of the 4 Reports:1. Types of OPAC searches2. Browse Searches3. Keyword Searches4. Self mediated services in the OPAC (My Library Card) and the Help function
  9. 9. 2006 2011 Browse Browse 24% 14%Keyword Searches Keyword Searches 76% 86% Searching and Browsing 2006 vs 2011
  10. 10. Types of browse searchTitleAuthorISSN SubjectsISBN Known ItemsJournal title QualificationAuthor & titleCorporate authors MetadataKeywords from author General KeywordsSystem numberImprintWords from titleSeriesPublisherCorporate authorsKeywords from authorPlace of publicationKeywords from place of publicationKeywords from publisherMeSH subjects, Subject, LC subject , Keywords from subject, Local thesaurus, LC subject subdivisionCourse codeLocationDepartmentShelf markKeywords from language codeKeywords from yearDewey classification numberGeneral keyword
  11. 11. Top ten Web OPAC Browse searchesType of browse search No. %Title 745 910 44.3Author 360 174 21.4Subject 248 010 14.7Shelf mark 120 180 7.1Journal title 115 976 6.9Author & title 24 050 1.4LC subject 18 656 1.1Course code 14 834 0.9System number 5 450 0.3ISBN 5 314 0.3
  12. 12. OPAC Browse SearchesKnown Item Searches 76% General keyword 0% Qualification metadata 8% Subject Searches 16%
  13. 13. "icts impact" AND "user" "information technology impact" AND "libraries" "internet" AND "information user" "internet" AND "library" "is branding evil" "issues in Diagnosis" "jazz" and "south africa" "jim goes to joburg"Actual Subject Browse searches in the OPAC showing inappropriatekeyword and Boolean searching
  14. 14. Type of keyword searchWordsW-titlesW-authors 1. SubjectsISSN 2. Known ItemsISBN 3. Qualification metadataBarcode 4. General keywordsW-seriesW-publishersW-Unif.TitlesW-place of publW-subjectsW-ToCW-sublib.W-yearW-formatW-language codeW-thesesW-notesW-material typeW-collectionW-shelf
  15. 15. Top ten web OPAC Keyword searchesType of keyword search Total PercentageWords 3 989 423 60.8W-titles 844 494 12.9W-authors 809 381 12.3W-subjects 215 963 3.3ISSN 193 505 2.9W-sublib. 119 463 1.8W-year 80 819 1.2W-format 77 804 1.2W-language code 77 027 1.2ISBN 73 683 1.1
  16. 16. OPAC Keyword Searches Subject searches 3% Known Item Searches 30% General Keywords 61%Qualification Metadata 6%
  17. 17. Self Mediated services35,000 200630,000 200725,000 200820,000 200915,000 201010,000 5,000 2011 0 Help Function My Library card
  18. 18. • The study supports the trends in the literature which show decreasing use of subject searching in favour of keywords• What is the role and importance of subject searching ? For whom?• OPAC is rigid and unforgiving for untrained searchers• OPACs still reflect 1.0 design in interface and ability• Solutions?
  19. 19. • User studies• User instruction• “Hacker ethics” (Evans, W. 2009)• Bibliobarbarism? (Berman, S. 2006)

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