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EMC Vipr srm-technical Deep dive

EMC Vipr srm-technical Deep dive

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EMC Vipr srm-technical Deep dive

  1. 1. 1© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Optimize storage today and lay the foundation for a software-defined data center
  2. 2. 2© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Download this slide http://ouo.io/pmlIP7
  3. 3. 3© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. BLOCK FILE FILE BLOCK FILE Today’s Storage Infrastructure BLOCK
  4. 4. 4© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. BLOCK FILE FILE BLOCK FILE BLOCK FILE # ./symdev -sid 78 list –noport # ./symconfigure -sid 78 list -freespace -units CYLINDER # ./symdisk -sid 78 list -by_diskgroup #./symconfigure -sid 78 -cmd "create dev count=1,size=18414,emulation=FBA,config=RAID- 5,data_member_count=7,disk_group=1;" prepare # disk assign lun3 -p0 # disk assign lun3 -p1 # disk assign lun4 -p0 # disk assign lun4 –p1 # aggr create siteAaggr -m -d lun1 lun2 # aggr create sitebaggr -m -d lun3 lun4 # naviseccli –h 1.2.3.4 - user < > -password < > -scope 0 connection –addset -name mv_iscsi_connection_to_456 # naviseccli –h 1.2.3.4 - user < > -password < > -scope 0 connection –addpath –name mv_iscsi_connection_to_456 –target <MirrorView iSCSI port IP address on target SP-a> –sp a – portid < MV ISCSI port ID on 123 array’s SPA> # fdisk /dev/sdc # fdisk /dev/sdd # mdadm --zero-superblock /dev/sdc /dev/sdd # mdadm --create /dev/md0 --level=1 --raid-devices=2 /dev/sdc1 /dev/sdd1 # mkfs.ext3 /dev/md0 # mkdir /raid1 # mount /dev/md0 /raid1 #create enhancedGlobalMirrorGroup userLabel="enhancedGlobalMirrorGroupName" (remoteStoragesubsystemName="storagesubsystemName " | remoteStoragesubsystemWwn="wwID") interfaceType=(FC | iSCSI) [remotePassword="password" syncInterval=integer (minutes | hours | days) warningSyncThreshold=integer (minutes | hou) Today’s Storage Infrastructure # fdisk /dev/sdc # fdisk /dev/sdd # mdadm --zero-superblock /dev/sdc /dev/sdd # mdadm --create /dev/md0 --level=1 --raid-devices=2 /dev/sdc1 /dev/sdd1 # mkfs.ext3 /dev/md0 # mkdir /raid1 # mount /dev/md0 /raid1 #create enhancedGlobalMirrorGroup userLabel="enhancedGlobalMirrorGroupName" (remoteStoragesubsystemName="storagesubsystemName " | remoteStoragesubsystemWwn="wwID") interfaceType=(FC | iSCSI) [remotePassword="password" syncInterval=integer (minutes | hours | days) warningSyncThreshold=integer (minutes | hou)
  5. 5. 5© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. NEW PLATFORMS & APPROACHES END USER DEMAND FOR CLOUD IT’S ONLY GOING TO GET MASSIVE DATA GROWTH WORSE
  6. 6. 6© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. How Do We Solve This?
  7. 7. 7© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. 3 Customer Pain Points
  8. 8. 8© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Cost Choice Cloud
  9. 9. 9© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Help Me Reduce Costs Give Me Freedom of Choice I Want a Path the Cloud
  10. 10. 10© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Insight ViPR SRM & ViPR Controller help reduce costs & increase agility Automated Insight & Action ViPR SRM ViPR Controller Action
  11. 11. 11© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Policy-Based Storage Services AUTOMATES Physical Arrays ABSTRACTS Heterogeneous Resources POOLS REST-based APIs OPEN Storage Management SELF-SERVICE EMC & 3rd Party Storage FLEXIBLE Repeatable, Best Practices INTELLIGENT Out-of-the-Box INTEGRATES
  12. 12. 12© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
  13. 13. 13© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. EMC ViPR SRM 3.6 Architecture Data Collection VM Data Collection VM(s) Database VM Metrics DB Events DB Topology DB Compliance Analysis Metrics Back End Reporting VM Console ViPR SRM vApp (Binary install option available)Front-End Portal Custom Reports Topology Transformation
  14. 14. 14© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Today’s Storage Operations Challenges Opaque costs Wasted storage Wasted effort and incidents SLA failures Uncertain recoverability Uncontrolled growth Performance problems Application complexity
  15. 15. 15© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Transform Your Storage Department with ViPR SRM Application chargeback Utilization optimization Storage configuration management SLA achievement reporting Data- protection compliance Storage and application capacity trends Performance trending and reporting Application to infrastructure mapping
  16. 16. 16© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Application to Infrastructure Mapping • Understand host-to-storage relationships • Visualize end-to-end topology and relationship dependencies • Analyze performance and availability trends
  17. 17. 17© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Application to Infrastructure Mapping Create customized business unit dashboards Asset Information VMware vSphere Host File System SAN Switch EMC or 3rd Party Storage Chargeback by SLA
  18. 18. 18© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Application to Infrastructure Mapping Understand relationship dependencies along the data path for VMAX, VNX, VNXe3200, VPLEX, XtremIO, HDS, IBM XIV, IBM SVC, HP P9000, HP 3PAR, NetApp
  19. 19. 19© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Application to Infrastructure Mapping Analyze end-to-end relationships and dependencies in FCOE environments.
  20. 20. 20© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Host Performance Troubleshooting Performance Trending and Reporting  Analyze host performance – From host to LUN  PowerPath metrics enhance troubleshooting – Health – Configuration – Alerts Analyze host LUN metrics
  21. 21. 21© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Performance Trending and Reporting Analyze Performance from Host, Hypervisor, Switch, VPLEX & Array Perspective Host/VMHypervisorSwitchVPLEXArray
  22. 22. 22© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Performance Trending and Reporting Across Multi-Vendor Storage Environments Multivendor performance analysis
  23. 23. 23© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Performance Trending and Reporting Identify Network Demands for EMC Object Storage ViPR SRM shows network utilization by project & service- level
  24. 24. 24© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Performance Trending and Reporting Analyze Converged Infrastructure Performance for VSPEX and Vblock Systems as Single Entities Topology by System or Service Global System Dashboard
  25. 25. 25© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Storage and Application Capacity Trends Virtual& Software-defined Traditional VIPRSRM • Reports capacity use across heterogeneous environments • Analyzes capacity by service level, FAST policy, or SLO • Identifies the true cost of storage for any application
  26. 26. 26© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Storage and Application Capacity Trends Integrated Capacity Dashboards and Reports • Automate capacity reporting • Analyze capacity usage and trends • Plan and justify new purchases Global capacity dashboards include VMAX, VNX, VNXe3200, VPLEX, XtremIO, HDS, IBM XIV, HP P9000, NetApp Global capacity dashboards include ECS, VMAX, VNX, VNXe3200, VPLEX, XtremIO, HDS, IBM XIV, HP P9000, HP 3PAR, NetApp
  27. 27. 27© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Storage and Application Capacity Trends Host Capacity Reporting Automatically track host filesystem capacity utilization Identify when hosts will need more storage View host details
  28. 28. 28© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Storage and Application Capacity Trends Identifying Available Capacity for Application Growth View available capacity by Service level • Identify available file system and service-level capacity • Align with SLA requirements • Search for LUNs of a specific size View available capacity by NAS File Systems
  29. 29. 29© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Storage and Application Capacity Trends Analyze EMC and Multivendor Storage Pool Utilization Select any storage pool to view more details Select any storage pool to view more details
  30. 30. 30© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Storage and Application Capacity Trends Manage Thin Pool Capacity Identify when pools will run out of space for ECS, VMAX, VNX, VNXe3200, HDS, IBM XIV, HP P9000, HP 3PAR, NetApp, XtremIO Interactive report displays details for highlighted pool • Track thin pool consumption • Predict when more capacity is needed • Investigate pool details Interactive report displays details for highlighted pool
  31. 31. 31© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Storage and Application Capacity Trends Enterprise-Level File System Consumption View file system capacity usage Identify days until full • Identify hosts with high file system usage • View historical consumption • Proactively plan for additional storage
  32. 32. 32© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Storage and Application Capacity Trends Data Domain Capacity Planning Capacity utilization for all Data Domain systems • Understand Data Domain capacity utilization and trends • View data compression ratios • Boost file replication • Total replicated capacity View deduplication ratios by host
  33. 33. 33© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Storage and Application Capacity Trends EMC Object Storage Reporting ViPR SRM tracks object counts, capacity consumption trends, & service-level used by project, tenant, and in total ViPR SRM object show-back reports by tenant or project
  34. 34. 34© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Storage Configuration Management • Define policies and best practices • Validate compliance to EMC Support Matrix • Ensure proper configuration to meet service levels • Track configuration changes Track changes & view breach details
  35. 35. 35© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Storage Configuration Management Configuration Compliance Define best practices & policies Ensure compliance to EMC Support Matrix
  36. 36. 36© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. SLA Achievement Reporting Create Custom Dashboards • Flexible reporting offers endless possibilities • Customize reports for variety of users • Automate report delivery via role-based access or email Storage Team view of storage utilization Customer View of Storage Utilization
  37. 37. 37© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. SLA Achievement Reporting Unified Alerting View all alerts in a single report for arrays, hosts & switches Alerts dashboard highlights areas to investigate Quickly & easily add, delete, & modify alerts
  38. 38. 38© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. SLA Achievement Reporting Identify Stressed Arrays Size of box based on Total Throughput Color of box based on % Busy Investigate host workloads including PowerPath and MPIO details
  39. 39. 39© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. SLA Achievement Reporting Identify Stressed ESX Servers Identify & investigate stressed ESX Servers and VMs
  40. 40. 40© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Application Chargeback Identify True Cost of Application Storage Array #2Array #1 Mapped/masked to backup server Copy for testing new version of application Mapped to dev server DR copy; may or may not be mapped to a DR server Backup Server Dev/Test Server Application Cluster Primary volume Local copy Remote copy Local copy I can’t charge this to the backup administrator! Who do I charge for this copy?
  41. 41. 41© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Charge for storage by virtual machines Chargeback by host or hypervisor Application Chargeback Identify the True Cost of Application Storage Group hosts by line of business or application
  42. 42. 42© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Data Protection Compliance • Ensure compliance to replication & backup policies for application data • Identify recovery exposures, obsolete recovery points, and failed backups or restores • Analyze replication performance Identify recovery exposures Monitor backup success rates
  43. 43. 43© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Analyze Recovery Point Objective Compliance Data Protection Compliance
  44. 44. 44© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Utilization Optimization • Move applications to lower-cost storage without violating SLAs • Identify under utilized capacity • Reclaim abandoned storage
  45. 45. 45© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Utilization Optimization Move to Lower-Cost Storage Without Violating SLAs Move from Gold to Silver Analyze performance trends Move from Gold to Silver
  46. 46. 46© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Utilization Optimization Optimize Storage Resources Identify when more storage of a particular type is needed Analyze performance trends and storage workloads
  47. 47. 47© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Utilization Optimization Ensure pools do not exceed subscription level targets Customize your subscription thresholds
  48. 48. 48© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Utilization Optimization Reclaim Underutilized Resources Identify pools with available capacity Underutilized SAN ports Reclaim orphaned LUNs Unused Host LUN capacity
  49. 49. 49© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Utilization Optimization Reclaim Underutilized Resources Reclaim LUNs with no I/O Identify oversized file systems
  50. 50. 50© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Utilization Optimization Plan Capacity for New/Expanding Applications/Projects Right-click a Pool and select Add ReservationForecast now reflects Reserved Capacity
  51. 51. 51© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. EMC ViPR SRM Visualize. Analyze. Optimize. Compliance • SLA reporting • Configuration management • Data protection compliance Capacity • Usage & trends • Chargeback • Reporting Performance • Application to infrastructure mapping • Performance trending & reporting • Performance troubleshooting Physical Virtual& Software-defined
  52. 52. 52© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Supported Environments EMC AND THIRD-PARTY STORAGE ATMOS CENTERA DATA DOMAIN DATA PROTECTION ADVISOR ECS HITACHI DATA SYSTEMS HP STORAGEWORKS P9000, EVA, 3PAR IBM DS, XIV, SVC ISILON NETAPP FILE & BLOCK RECOVERPOINT SCALEIO VIPR VI VIRTUALWISDOM VMAX VNX BLOCK & FILE VNXE3200 VPLEX XTREMIO SWITCHES CISCO BROCADE (*) Additional licenses required CONVERGED INFRASTRUCTURE* VBLOCK VSPEX APPLICATIONS ORACLE MICROSOFT SQL SERVER MYSQL DATAPATH CISCO UCS HP UX HYPER-V IBM AIX IBM AIX VIO LINUX SUSE AND RHEL MICROSOFT WINDOWS SUN SOLARIS VMWARE
  53. 53. 53© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Taking Cost Out of the Business CSC Chooses EMC ViPR SRM and EMC ViPR Solution • VNX • Data Domain • EMC Services • FLASH 1st Applications • Microsoft Hyper-V • Microsoft SQL Server • Microsoft SharePoint • SAP Results • Contain costs while meeting SLAs across diverse, heterogeneous environments • Unified and consistent reporting for internal and external customers • Faster provisioning of new resources for storage estates Challenge • Data growth rate of 21% annually + additional 30% from new customers • Complex multivendor environment • Reduce OpEx while meeting SLAs “With over 150 petabytes of storage and a growth rate of 21% per year, EMC ViPR SRM and EMC ViPR will allow us to improve storage FTE resources four to five times.” CHRIS FLAESCH General Manager, Platform Offerings CSC
  54. 54. 54© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Solution • VNX • Data Domain • EMC Services • FLASH 1st Applications • Microsoft Hyper-V • Microsoft SQL Server • Microsoft SharePoint • SAP Results • Automated reporting saves time/resources for better, faster decisions • Faster performance analysis and issue resolution ensures SLAs are met • Improved capacity planning for more efficient storage utilization • Trending reports help justify capacity purchases Challenge • Data growth rate of 25% annually • Multiple tools to analyze performance and capacity trends • Manual, time-consuming reporting across global data centers Centralized Analysis and Reporting Columbia Sportswear Chooses EMC ViPR SRM “With EMC’s ViPR SRM, I’ll be able to go into one application to view our global infrastructure. Drill- down capabilities allow me to analyze performance and capacity utilization to ensure SLAs are met.” ERWIN ROSAL Systems Engineer, Columbia Sportswear
  55. 55. 55© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Local Govt Improves Resource Utilization Metropolitan Government of Nashville and Davidson County Chooses EMC Results • Reduced departmental chargeback reporting from weeks to under an hour • Decreased management report development from four hours to 10 minutes • Customized dashboards now track performance, configuration, and capacity consumption in real time across entire infrastructure Solution • VNX Applications • Microsoft Hyper-V • Microsoft SQL Server • Microsoft SharePoint • SAP Challenge • Heavily dependent on manual processes for monitoring and analyzing storage infrastructure • Gathering data and building spreadsheets for year-end chargeback reporting required weeks of preparation • Inefficient reporting on storage resources bogged down storage administrators, delaying rollout of new projects • Ineffective capacity utilizationTODD RORIE Manager of Enterprise Virtualization and Storage, Metropolitan Government of Nashville and Davidson County “One of the things I really like about ViPR SRM is the customizable dashboard. It gives us a single pane of glass to track performance, configuration, and consumption in real time across our entire environment.”
  56. 56. 56© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Efficiently Expanding Global Operations Fashion Industry Leader Chooses EMC ViPR SRM Solution • VNX • Data Domain • EMC Services • FLASH 1st Applications • Microsoft Hyper-V • Microsoft SQL Server • Microsoft SharePoint • SAP Results • Proactive issue identification and resolution ensures SLAs are met • Analyze performance trends in minutes • Automated show back reports to line of business • Storage utilization reporting will save hundreds of thousands per year Challenge • Data growth rate of 40% annually • Performance analysis too time consuming • Ineffective capacity utilization resulted in overprovisioning “With EMC’s ViPR SRM, we can see if a particular application is going to overwhelm the storage it’s on and move it to a higher-performance tier on- demand. This helps IT be more agile and efficient in handling data growth as the business expands.” STORAGE ADMINISTRATOR Fashion Industry Leader
  57. 57. 57© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. ANALYZE OPTIMIZEVISUALIZE VISIBILITY LEADS TO INSIGHT INSIGHT LEADS TO OPTIMIZATION
  58. 58. 58© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Take the First Step to Software-Defined Storage Storage Transformation Workshop Current State • Assess as-is architecture • People and processes Vision • Self-service portal • Chargeback • Define end-state Roadmap • Gap analysis • Business value • Automation reporting tools One Day Onsite Two-Week Turnaround
  59. 59. 59© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Scope: • Up to 6 Data Centers • Up to 50 Arrays • 25 or less VMAX • Up to 200 Switches • Up to 4 days of Physical Host Discovery / Demonstrations • Up to 5 days for Operational Readiness 40 Days PS-BAS-SRMEIMP $85,050 Scope: • Up to 3 Data Centers • Up to 25 Arrays • 15 or less VMAX • Up to 100 Switches • Up to 2 days of Physical Host Discovery / Demonstrations • Up to 5 days for Operational Readiness 20 Days PS-BAS-SRMSIMP $43,050 Scope: For implementations outside the size of fixed priced services (including Operational Readiness) PS–CUS–ASD Custom Priced Consolidated Monitoring and Reporting Residency for SRM PS-CUS-ASDRES Custom Priced Standard Expanded Custom Residency Note: Implementation services do NOT include customizations Scope: • 1 Data Center • Up to 10 Arrays • 5 or less VMAX • Up to 10 Switches • Up to 1 day of Physical Host Discovery / Demonstrations 6 Days PS-BAS-SRMIIMP $15,500 Introductory Optional Operational Readiness Add-On (5 Days $10,370) Optional 4 hour SA block - model PS-BAS-SAASD Fixed Priced / Fixed Scope Offerings ViPR SRM Implementation Services
  60. 60. 61© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Navigating ViPR SRM Within
  61. 61. 62© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Use Case-Based User Interface View data across silos
  62. 62. 63© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Modify Out-of-Box Reports Browse and Edit Via Same Interface Add a formula Change report configuration Define where reports appear in your dashboard
  63. 63. 64© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Simple Customization Via My Reports Pin individual reports to create a Personal View
  64. 64. 65© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Create and Rename Custom Reports Heterogeneous Capacity Reports EMC storage Hitachi storage NetApp storage Cisco switch
  65. 65. 66© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Tag Favorites and Customize Login Screen Customize your login screen
  66. 66. 67© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Create Point-in-Time Copies of Reports Create copies of reports for future reference
  67. 67. 68© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Schedule Reports for Management  Set Up Recurring Schedule  Save a Copy and Confirmation via Email  Select Format and Include a Message
  68. 68. 69© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Professional Services
  69. 69. 70© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Scope: • Up to 6 Data Centers • Up to 50 Arrays • 25 or less VMAX • Up to 200 Switches • Up to 4 days of Physical Host Discovery / Demonstrations • Up to 5 days for Operational Readiness 40 Days PS-BAS-SRMEIMP $85,050 Scope: • Up to 3 Data Centers • Up to 25 Arrays • 15 or less VMAX • Up to 100 Switches • Up to 2 days of Physical Host Discovery / Demonstrations • Up to 5 days for Operational Readiness 20 Days PS-BAS-SRMSIMP $43,050 Scope: For implementations outside the size of fixed priced services (including Operational Readiness) PS–CUS–ASD Custom Priced Consolidated Monitoring and Reporting Residency for SRM PS-CUS-ASDRES Custom Priced Standard Expanded Custom Residency ** Note: Implementation services do NOT include customizations Scope: • 1 Data Center • Up to 10 Arrays • 5 or less VMAX • Up to 10 Switches • Up to 1 day of Physical Host Discovery / Demonstrations 6 Days PS-BAS-SRMIIMP $15,500 Introductory Optional Operational Readiness Add-On (5 Days $10,370) Optional 4 hour SA block - model PS-BAS-SAASD Fixed Priced / Fixed Scope Offerings VIPR SRM IMPLEMENTATION SERVICES
  70. 70. 72© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Professional Services
  71. 71. 73© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Customization & Integration PS–CUS–ASD Custom Priced ViPR SRM Upgrade PS-BAS-SRMUPG $21,050 CM&R Residency PS-CUS-ASDRES Custom Priced ViPR SRMSERVICES PORTFOLIO 4 hour SA/IS block available Custom Implementation / Upgrade PS-CUS-ASD ViPR Report Design PS-BAS-W4NWSK 5 Days, $12,370 Expanded Implementation PS-BAS-SRMEIMP 40 Days, $85,050 Introductory Implementation PS-BAS-SRMIIMP 6 Days, $15,500 Storage Transformation Workshop Delivered by Presales Design & Implementation Guidance PS-COP-VSRMDIG $1,330 (Partner Only) Advanced Storage Monitoring and Reporting Services Ideation / Pilot (next page) These 4 services replace PS-BAS-SRMQS LEGEND Available Future Operational Readiness Add-On PS-BAS-SRMAIMP 5 Days, $10,370 Standard Implementation PS-BAS-SRMSIMP 20 Days, $43,050 Partner Enablement Simplified Upgrade
  72. 72. 74© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. OTHER MONITORING & REPORTING SERVICES IN DEVELOPMENT Implementation of Application Infrastructure Mapping for ViPR SRM maps applications to infrastructure components and provides a clear view into the structure of applications Implementation for Application Storage Chargeback Reporting provides transparent and accurate consumption and cost reporting Implementation for Storage Capacity Alerting ensures that exhaustion events are avoided by providing storage teams with alerts to address growth issues Implementation for Application Performance and Capacity Monitoring monitors application performance and storage capacity, identifies opportunities to increase utilization and enables effective forecasting of storage requirements Performance Capacity Compliance Design and Implementation for Application Service Level Compliance monitors the configuration of applications to ensure compliance with OLA/SLA requirements Implementation for Application Storage Infrastructure Change Monitoring identifies unauthorized changes to the infrastructure and allows roll-back of changes Implementation for Backup Infrastructure Reporting analyzes the cost of back up and generates custom reporting on recoverabilityNote: Looking to consolidate these services where we can LEGEND Available Future
  73. 73. 75© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. INTRODUCTORYIMPLEMENTATIONFORTHE VIPRSRM Deliverables • Provides the customer with the applicable documentation: • Configuration Guide • Test Plan • Project Completion Form • EMC personnel provide a Functional Overview of the deployed software and demonstrate the ViPR SRM functionality, including a review of the ViPR SRM suite of reports. Ordering  PS-BAS-SRMIIMP (Fixed Fee)  Price: $15,500  Covers up to 1 Data Center, up to 10 Arrays (5 or less VMAX) and up to 10 switches  Includes Discovery of 2 Physical Host and 2 VMware vCenters – for customer knowledge PS-BAS-SRMIIMP - Service Overview The EMC® Introductory Implementation for ViPR® SRM service installs and configures the EMC ViPR SRM solution design in a small-sized environment. This service includes collaborating with the customer to understand application- to-storage dependencies, storage capacity utilization, and capacity monitoring and reporting to meet the customer’s requirements. This service: • Supports heterogeneous block, file, and virtualized storage environments. • Implements ViPR SRM solution designed to scale to smaller environments. • Validates the customer’s environment to ensure that it meets the ViPR SRM requirements. • Validates the ViPR SRM deployment. • Provides comprehensive monitoring, analysis, and reporting.
  74. 74. 76© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. STANDARDIMPLEMENTATIONFOR THEVIPRSRM Deliverables • Provides the customer with the applicable documentation: • Configuration Guide • Test Plan • Project Completion Form • EMC personnel provide a Functional Overview of the deployed software and demonstrate the ViPR SRM functionality, including a review of the ViPR SRM suite of reports. Ordering  PS-BAS-SRMSIMP (Fixed Fee)  Price: $43,050  Covers up to 3 Data Center, up to 25 Arrays (15 or less VMAX) and up to 100 switches  Includes Discovery of 5 Physical Host and 5 VMware vCenters – for customer knowledge PS-BAS-SRMSIMP - Service Overview The EMC® Standard Implementation for ViPR® SRM service installs and configures EMC ViPR SRM solution design in a medium-sized environment. This service includes collaborating with the customer to understand application to storage dependencies, storage capacity utilization, and capacity monitoring and reporting to meet customer requirements. This service: • Supports heterogeneous block, file, and virtualized storage environments. • Implements ViPR SRM solution designed to scale to most customer environments. • Validates the customer’s environment to ensure it meets ViPR SRM requirements. • Validates the ViPR SRM deployment. • Provides comprehensive monitoring, analysis, and reporting. • Demonstrates “Out-of-the-box” Operational Readiness of ViPR SRM
  75. 75. 77© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. EXPANDEDIMPLEMENTATIONFORTHEVIPRSRM Deliverables • Provides the customer with the applicable documentation: • Configuration Guide • Test Plan • Project Completion Form • EMC personnel provide a Functional Overview of the deployed software and demonstrate the ViPR SRM functionality, including a review of the ViPR SRM suite of reports. Ordering  PS-BAS-SRMEIMP (Fixed Fee)  Price: $85,050  Covers up to 6 Data Center, up to 50 Arrays (25 or less VMAX) and up to 200 switches  Includes Discovery of 10 Physical Host and 10 VMware vCenters – for customer knowledge PS-BAS-SRMEIMP - Service Overview The EMC® Expanded Implementation for ViPR® SRM service installs and configures the EMC ViPR SRM solution design in a large-sized environment. This service includes collaborating with the customer to understand application-to- storage dependencies, storage capacity utilization, and capacity monitoring and reporting to meet customer requirements. This service: • Supports heterogeneous block, file, and virtualized storage environments. • Implements ViPR SRM solution designed to scale to most customer environments. • Validates the customer’s environment to ensure it meets ViPR SRM requirements. • Validates the ViPR SRM deployment. • Provides comprehensive monitoring, analysis, and reporting. • Demonstrates “Out-of-the-box” Operational Readiness of ViPR SRM
  76. 76. 78© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. IMPLEMENTATIONFOR VIPRSRM OPERATIONALREADINESSADD-ON Deliverables • The EMC Implementation for ViPR™ SRM Operational Readiness Add-on service provides SRM benefits to the customers who want to learn more about the following: • Data Enrichment • Storage Monitoring and Reporting Overview • Storage Configuration Management • Alert Management • User Management • Maintenance Best Practices Ordering  PS-BAS-SRMAIMP (Fixed Fee)  Price: $10,370  This service can only be sold as an add-on to the following services:  Introductory Implementation for ViPR SRM (PS-BAS-SRMIIMP)  Standard Implementation for ViPR SRM (PS-BAS-SRMSIMP)  Expanded Implementation for ViPR SRM (PS-BAS-SRMEIMP) PS-BAS-SRMAIMP - Service Overview The EMC® Implementation for ViPR® SRM Operational Readiness Add-on service provides one week of Operational Readiness to the EMC Implementation for ViPR SRM fixed services. This service provides a Functional Overview of the deployed software and ensures that EMC ViPR SRM is ready to use and fully functional.
  77. 77. 79© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. IMPLEMENTATIONFORVIPRSRM Deliverables • Provides the customer with the applicable documentation: • Configuration Guide • Test Plan • Project Completion Form • EMC personnel provide a Functional Overview of the deployed software and demonstrate the ViPR SRM functionality, including a review of the ViPR SRM suite of reports. Ordering  PS-CUS-ASD (Custom SOW)  Price: Varies PS-CUS-ASD - Service Overview The EMC® Implementation for ViPR® SRM service implements and configures ViPR® SRM. This service includes collaborating with the customer to understand application to storage dependencies, storage capacity utilization, and define capacity monitoring and reporting to meet the customer’s requirements. This service: • Supports heterogeneous block, file, and virtualized storage environments. • Implements ViPR SRM solution designed to scale to smaller environments. • Validates the customer’s environment to ensure that it meets the ViPR SRM requirements. • Validates the ViPR SRM deployment. • Provides comprehensive monitoring, analysis, and reporting.
  78. 78. 80© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. IMPLEMENTATIONFORVIPRSRMUPGRADE Deliverables • This engagement includes the following components: • Upgrading ViPR SRM base software, including additional database and collector hosts • Installation of newly added SolutionPacks for ViPR SRM Ordering  PS-CUS-ASD (Custom SOW)  Price: Varies PS-CUS-ASD - Service Overview The EMC® Implementation for ViPR® SRM Upgrade service performs an upgrade to the latest version of ViPR SRM. During this engagement, EMC-trained and -experienced personnel leverage the latest engineering techniques, EMC best practices and proven methodologies to reduce the risks associated with upgrading software. In addition to performing the upgrade, the service also includes: • Data gathering in preparation for the upgrade • Assessing the environment for additional hardware if needed • Completing post-upgrade configuration tasks • Installing required SolutionPacks • Demonstrating the new features in ViPR SRM
  79. 79. 81© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. IMPLEMENTATIONFORVIPRSRMUPGRADE Deliverables • This engagement includes the following components: • Upgrading ViPR SRM base software, including additional database and collector hosts • Installation of newly added SolutionPacks for ViPR SRM Ordering  PS-BAS-SRMUPG (Fixed Fee)  Price: $21,050 PS-BAS-SRMUPG - Service Overview The EMC® Implementation for ViPR® SRM Upgrade service provides comprehensive planning, scheduling and validation for upgrading an existing instance of Storage Resource Manager (SRM) and ViPR SRM to the most current version of ViPR SRM. During this engagement, EMC-trained and -experienced personnel leverage the latest engineering techniques, EMC best practices and proven methodologies to reduce the risks associated with upgrading software. In addition to performing the upgrade, the service also includes: • Data gathering in preparation for the upgrade • Assessing the environment for additional hardware if needed • Completing post-upgrade configuration tasks • Installing required SolutionPacks • Demonstrating the new features in ViPR SRM
  80. 80. 82© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. WATCH4NETREPORTDESIGN Deliverables • Conducts project closeout, review, and sign-off • Creates and delivers an executive summary • Reviews mock reports with the customer Ordering  PS-BAS-W4NWSK (Fixed Fee)  Price: $12,370  Can be sold with any product that uses M&R foundation PS-BAS-W4NWSK - Service Overview The EMC® Watch4net® Report Design provides a best practices consultative service to define report requirements for customers using Watch4net. The service validates the customer’s report design goals. It is intended to be consultative and comprehensive. The service provides an executive summary and sample reports that define the exact reports needed for the customer. The service is performed by EMC personnel or authorized agents and can take as long as 40 hours.
  81. 81. 83© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. COOPERATIVEDESIGNANDIMPLEMENTATIONGUIDANCE FORVIPRSRM Deliverables • As part of the process, this service provides Partners with mentorship, consulting, and guidance from the EMC COE/VSD team as Partners deliver a ViPR SRM implementation service. EMC reviews all design documentation and provides feedback to the Partner via conference call. EMC also conducts a final review call for the Test Plan and Configure Guide Ordering  PS-COP-VSRMDIG (Fixed Fee)  Price: $1,330  VSD Delivered PS-COP-VSRMDIG - Service Overview The EMC® Cooperative Design and Implementation Guidance for ViPR® SRM service helps partners ramp up their knowledge and experience to enable them to successfully deliver EMC ViPR SRM. In addition, the engagement ensures delivery quality. This service provides pre- and post-implementation guidance for partners who have completed ViPR SRM training. The goal of this service is for EMC (VSD) to mentor partners with ViPR SRM solution implementation preparation, ensure execution success and provide reviews and guidance based on partner-collected data within the framework of EMC best practices and performance standards.
  82. 82. 84© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. VIPRSRMCUSTOMREPORTINGANDINTEGRATION Deliverables • Customized SRM reporting solutions, based on the best practices developed by the EMC team that align with the customer’s specific reporting needs, and business objectives.. Ordering  PS-CUS-ASD (Custom SOW)  Price: Varies PS-CUS-ASD - Service Overview The EMC® ViPR® SRM Custom Reporting and Integration service is designed to address the customer’s unique ViPR® SRM reporting requirements by targeting the areas that provide the greatest financial and operational benefits. The service offering is designed to be consultative and comprehensive. EMC personnel or authorized agents work with our customer’s staff and end users to identify their specific ViPR SRM reporting priorities and requirements. The assessment component of the engagement provides a detailed understanding of the customer’s ViPR SRM reporting requirements. The service provides a variety of customized SRM reporting solutions based on best practices developed by the EMC team that align with the customer’s specific reporting needs and business objectives.
  83. 83. 85© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. RESIDENCYFOR CONSOLIDATEDMONITORINGANDREPORTING Deliverables • Provides a resource with the skills to: • Design, implement, and test the ViPR SRM components as required. • Configure customer-specific policies. • Translate the customer’s business KPIs and SLAs into the ViPR SRM standard dashboard reports. • Provide the ViPR SRM post-implementation operational readiness to the customer’s storage management team. • Assist the customer in developing or modifying procedures for operating the ViPR SRM using EMC Best Practices. Ordering  PS-CUS-ASDRES (Custom SOW)  Price: Varies  Sold in 30 day increments PS-CUS-ASDRES - Service Overview The EMC® Residency for Consolidated Monitoring and Reporting provides an EMC Senior Solutions Architect (SA) resident at the customer’s site with the skills to deploy ViPR SRM and make monitoring and reporting configurations to meet the customer’s specific Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) under the customer’s direction. In addition, the resident is available to answer post-implementation questions, provide knowledge to the customer’s personnel and ensure that the solution and its values are properly integrated with the customer’s storage processes.
  84. 84. 86© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Scope: • Up to 6 Data Centers • Up to 50 Arrays • 25 or less VMAX • Up to 200 Switches • Up to 4 days of Physical Host Discovery / Demonstrations • Up to 5 days for Operational Readiness 40 Days PS-BAS-SRMEIMP $85,050 Scope: • Up to 3 Data Centers • Up to 25 Arrays • 15 or less VMAX • Up to 100 Switches • Up to 2 days of Physical Host Discovery / Demonstrations • Up to 5 days for Operational Readiness 20 Days PS-BAS-SRMSIMP $43,050 Scope: For implementations outside the size of fixed priced services (including Operational Readiness) PS–CUS–ASD Custom Priced Consolidated Monitoring and Reporting Residency for SRM PS-CUS-ASDRES Custom Priced Standard Expanded Custom Residency ** Note: Implementation services do NOT include customizations Scope: • 1 Data Center • Up to 10 Arrays • 5 or less VMAX • Up to 10 Switches • Up to 1 day of Physical Host Discovery / Demonstrations 6 Days PS-BAS-SRMIIMP $15,500 Introductory Optional Operational Readiness Add-On (5 Days $10,370) Optional 4 hour SA block - model PS-BAS-SAASD Fixed Priced / Fixed Scope Offerings VIPR SRM IMPLEMENTATION SERVICES
  85. 85. 88© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Professional Services
  86. 86. 89© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. Customization & Integration PS–CUS–ASD Custom Priced ViPR SRM Upgrade PS-BAS-SRMUPG $21,050 CM&R Residency PS-CUS-ASDRES Custom Priced ViPR SRMSERVICES PORTFOLIO 4 hour SA/IS block available Custom Implementation / Upgrade PS-CUS-ASD ViPR Report Design PS-BAS-W4NWSK 5 Days, $12,370 Expanded Implementation PS-BAS-SRMEIMP 40 Days, $85,050 Introductory Implementation PS-BAS-SRMIIMP 6 Days, $15,500 Storage Transformation Workshop Delivered by Presales Design & Implementation Guidance PS-COP-VSRMDIG $1,330 (Partner Only) Advanced Storage Monitoring and Reporting Services Ideation / Pilot (next page) These 4 services replace PS-BAS-SRMQS LEGEND Available Future Operational Readiness Add-On PS-BAS-SRMAIMP 5 Days, $10,370 Standard Implementation PS-BAS-SRMSIMP 20 Days, $43,050 Partner Enablement Simplified Upgrade
  87. 87. 90© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. OTHER MONITORING & REPORTING SERVICES IN DEVELOPMENT Implementation of Application Infrastructure Mapping for ViPR SRM maps applications to infrastructure components and provides a clear view into the structure of applications Implementation for Application Storage Chargeback Reporting provides transparent and accurate consumption and cost reporting Implementation for Storage Capacity Alerting ensures that exhaustion events are avoided by providing storage teams with alerts to address growth issues Implementation for Application Performance and Capacity Monitoring monitors application performance and storage capacity, identifies opportunities to increase utilization and enables effective forecasting of storage requirements Performance Capacity Compliance Design and Implementation for Application Service Level Compliance monitors the configuration of applications to ensure compliance with OLA/SLA requirements Implementation for Application Storage Infrastructure Change Monitoring identifies unauthorized changes to the infrastructure and allows roll-back of changes Implementation for Backup Infrastructure Reporting analyzes the cost of back up and generates custom reporting on recoverabilityNote: Looking to consolidate these services where we can LEGEND Available Future
  88. 88. 91© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. INTRODUCTORYIMPLEMENTATIONFORTHE VIPRSRM Deliverables • Provides the customer with the applicable documentation: • Configuration Guide • Test Plan • Project Completion Form • EMC personnel provide a Functional Overview of the deployed software and demonstrate the ViPR SRM functionality, including a review of the ViPR SRM suite of reports. Ordering  PS-BAS-SRMIIMP (Fixed Fee)  Price: $15,500  Covers up to 1 Data Center, up to 10 Arrays (5 or less VMAX) and up to 10 switches  Includes Discovery of 2 Physical Host and 2 VMware vCenters – for customer knowledge PS-BAS-SRMIIMP - Service Overview The EMC® Introductory Implementation for ViPR® SRM service installs and configures the EMC ViPR SRM solution design in a small-sized environment. This service includes collaborating with the customer to understand application- to-storage dependencies, storage capacity utilization, and capacity monitoring and reporting to meet the customer’s requirements. This service: • Supports heterogeneous block, file, and virtualized storage environments. • Implements ViPR SRM solution designed to scale to smaller environments. • Validates the customer’s environment to ensure that it meets the ViPR SRM requirements. • Validates the ViPR SRM deployment. • Provides comprehensive monitoring, analysis, and reporting.
  89. 89. 92© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. STANDARDIMPLEMENTATIONFOR THEVIPRSRM Deliverables • Provides the customer with the applicable documentation: • Configuration Guide • Test Plan • Project Completion Form • EMC personnel provide a Functional Overview of the deployed software and demonstrate the ViPR SRM functionality, including a review of the ViPR SRM suite of reports. Ordering  PS-BAS-SRMSIMP (Fixed Fee)  Price: $43,050  Covers up to 3 Data Center, up to 25 Arrays (15 or less VMAX) and up to 100 switches  Includes Discovery of 5 Physical Host and 5 VMware vCenters – for customer knowledge PS-BAS-SRMSIMP - Service Overview The EMC® Standard Implementation for ViPR® SRM service installs and configures EMC ViPR SRM solution design in a medium-sized environment. This service includes collaborating with the customer to understand application to storage dependencies, storage capacity utilization, and capacity monitoring and reporting to meet customer requirements. This service: • Supports heterogeneous block, file, and virtualized storage environments. • Implements ViPR SRM solution designed to scale to most customer environments. • Validates the customer’s environment to ensure it meets ViPR SRM requirements. • Validates the ViPR SRM deployment. • Provides comprehensive monitoring, analysis, and reporting. • Demonstrates “Out-of-the-box” Operational Readiness of ViPR SRM
  90. 90. 93© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. EXPANDEDIMPLEMENTATIONFORTHEVIPRSRM Deliverables • Provides the customer with the applicable documentation: • Configuration Guide • Test Plan • Project Completion Form • EMC personnel provide a Functional Overview of the deployed software and demonstrate the ViPR SRM functionality, including a review of the ViPR SRM suite of reports. Ordering  PS-BAS-SRMEIMP (Fixed Fee)  Price: $85,050  Covers up to 6 Data Center, up to 50 Arrays (25 or less VMAX) and up to 200 switches  Includes Discovery of 10 Physical Host and 10 VMware vCenters – for customer knowledge PS-BAS-SRMEIMP - Service Overview The EMC® Expanded Implementation for ViPR® SRM service installs and configures the EMC ViPR SRM solution design in a large-sized environment. This service includes collaborating with the customer to understand application-to- storage dependencies, storage capacity utilization, and capacity monitoring and reporting to meet customer requirements. This service: • Supports heterogeneous block, file, and virtualized storage environments. • Implements ViPR SRM solution designed to scale to most customer environments. • Validates the customer’s environment to ensure it meets ViPR SRM requirements. • Validates the ViPR SRM deployment. • Provides comprehensive monitoring, analysis, and reporting. • Demonstrates “Out-of-the-box” Operational Readiness of ViPR SRM
  91. 91. 94© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. IMPLEMENTATIONFOR VIPRSRM OPERATIONALREADINESSADD-ON Deliverables • The EMC Implementation for ViPR™ SRM Operational Readiness Add-on service provides SRM benefits to the customers who want to learn more about the following: • Data Enrichment • Storage Monitoring and Reporting Overview • Storage Configuration Management • Alert Management • User Management • Maintenance Best Practices Ordering  PS-BAS-SRMAIMP (Fixed Fee)  Price: $10,370  This service can only be sold as an add-on to the following services:  Introductory Implementation for ViPR SRM (PS-BAS-SRMIIMP)  Standard Implementation for ViPR SRM (PS-BAS-SRMSIMP)  Expanded Implementation for ViPR SRM (PS-BAS-SRMEIMP) PS-BAS-SRMAIMP - Service Overview The EMC® Implementation for ViPR® SRM Operational Readiness Add-on service provides one week of Operational Readiness to the EMC Implementation for ViPR SRM fixed services. This service provides a Functional Overview of the deployed software and ensures that EMC ViPR SRM is ready to use and fully functional.
  92. 92. 95© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. IMPLEMENTATIONFORVIPRSRM Deliverables • Provides the customer with the applicable documentation: • Configuration Guide • Test Plan • Project Completion Form • EMC personnel provide a Functional Overview of the deployed software and demonstrate the ViPR SRM functionality, including a review of the ViPR SRM suite of reports. Ordering  PS-CUS-ASD (Custom SOW)  Price: Varies PS-CUS-ASD - Service Overview The EMC® Implementation for ViPR® SRM service implements and configures ViPR® SRM. This service includes collaborating with the customer to understand application to storage dependencies, storage capacity utilization, and define capacity monitoring and reporting to meet the customer’s requirements. This service: • Supports heterogeneous block, file, and virtualized storage environments. • Implements ViPR SRM solution designed to scale to smaller environments. • Validates the customer’s environment to ensure that it meets the ViPR SRM requirements. • Validates the ViPR SRM deployment. • Provides comprehensive monitoring, analysis, and reporting.
  93. 93. 96© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. IMPLEMENTATIONFORVIPRSRMUPGRADE Deliverables • This engagement includes the following components: • Upgrading ViPR SRM base software, including additional database and collector hosts • Installation of newly added SolutionPacks for ViPR SRM Ordering  PS-CUS-ASD (Custom SOW)  Price: Varies PS-CUS-ASD - Service Overview The EMC® Implementation for ViPR® SRM Upgrade service performs an upgrade to the latest version of ViPR SRM. During this engagement, EMC-trained and -experienced personnel leverage the latest engineering techniques, EMC best practices and proven methodologies to reduce the risks associated with upgrading software. In addition to performing the upgrade, the service also includes: • Data gathering in preparation for the upgrade • Assessing the environment for additional hardware if needed • Completing post-upgrade configuration tasks • Installing required SolutionPacks • Demonstrating the new features in ViPR SRM
  94. 94. 97© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. IMPLEMENTATIONFORVIPRSRMUPGRADE Deliverables • This engagement includes the following components: • Upgrading ViPR SRM base software, including additional database and collector hosts • Installation of newly added SolutionPacks for ViPR SRM Ordering  PS-BAS-SRMUPG (Fixed Fee)  Price: $21,050 PS-BAS-SRMUPG - Service Overview The EMC® Implementation for ViPR® SRM Upgrade service provides comprehensive planning, scheduling and validation for upgrading an existing instance of Storage Resource Manager (SRM) and ViPR SRM to the most current version of ViPR SRM. During this engagement, EMC-trained and -experienced personnel leverage the latest engineering techniques, EMC best practices and proven methodologies to reduce the risks associated with upgrading software. In addition to performing the upgrade, the service also includes: • Data gathering in preparation for the upgrade • Assessing the environment for additional hardware if needed • Completing post-upgrade configuration tasks • Installing required SolutionPacks • Demonstrating the new features in ViPR SRM
  95. 95. 98© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. WATCH4NETREPORTDESIGN Deliverables • Conducts project closeout, review, and sign-off • Creates and delivers an executive summary • Reviews mock reports with the customer Ordering  PS-BAS-W4NWSK (Fixed Fee)  Price: $12,370  Can be sold with any product that uses M&R foundation PS-BAS-W4NWSK - Service Overview The EMC® Watch4net® Report Design provides a best practices consultative service to define report requirements for customers using Watch4net. The service validates the customer’s report design goals. It is intended to be consultative and comprehensive. The service provides an executive summary and sample reports that define the exact reports needed for the customer. The service is performed by EMC personnel or authorized agents and can take as long as 40 hours.
  96. 96. 99© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. COOPERATIVEDESIGNANDIMPLEMENTATIONGUIDANCE FORVIPRSRM Deliverables • As part of the process, this service provides Partners with mentorship, consulting, and guidance from the EMC COE/VSD team as Partners deliver a ViPR SRM implementation service. EMC reviews all design documentation and provides feedback to the Partner via conference call. EMC also conducts a final review call for the Test Plan and Configure Guide Ordering  PS-COP-VSRMDIG (Fixed Fee)  Price: $1,330  VSD Delivered PS-COP-VSRMDIG - Service Overview The EMC® Cooperative Design and Implementation Guidance for ViPR® SRM service helps partners ramp up their knowledge and experience to enable them to successfully deliver EMC ViPR SRM. In addition, the engagement ensures delivery quality. This service provides pre- and post-implementation guidance for partners who have completed ViPR SRM training. The goal of this service is for EMC (VSD) to mentor partners with ViPR SRM solution implementation preparation, ensure execution success and provide reviews and guidance based on partner-collected data within the framework of EMC best practices and performance standards.
  97. 97. 100© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. VIPRSRMCUSTOMREPORTINGANDINTEGRATION Deliverables • Customized SRM reporting solutions, based on the best practices developed by the EMC team that align with the customer’s specific reporting needs, and business objectives.. Ordering  PS-CUS-ASD (Custom SOW)  Price: Varies PS-CUS-ASD - Service Overview The EMC® ViPR® SRM Custom Reporting and Integration service is designed to address the customer’s unique ViPR® SRM reporting requirements by targeting the areas that provide the greatest financial and operational benefits. The service offering is designed to be consultative and comprehensive. EMC personnel or authorized agents work with our customer’s staff and end users to identify their specific ViPR SRM reporting priorities and requirements. The assessment component of the engagement provides a detailed understanding of the customer’s ViPR SRM reporting requirements. The service provides a variety of customized SRM reporting solutions based on best practices developed by the EMC team that align with the customer’s specific reporting needs and business objectives.
  98. 98. 101© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved. RESIDENCYFOR CONSOLIDATEDMONITORINGANDREPORTING Deliverables • Provides a resource with the skills to: • Design, implement, and test the ViPR SRM components as required. • Configure customer-specific policies. • Translate the customer’s business KPIs and SLAs into the ViPR SRM standard dashboard reports. • Provide the ViPR SRM post-implementation operational readiness to the customer’s storage management team. • Assist the customer in developing or modifying procedures for operating the ViPR SRM using EMC Best Practices. Ordering  PS-CUS-ASDRES (Custom SOW)  Price: Varies  Sold in 30 day increments PS-CUS-ASDRES - Service Overview The EMC® Residency for Consolidated Monitoring and Reporting provides an EMC Senior Solutions Architect (SA) resident at the customer’s site with the skills to deploy ViPR SRM and make monitoring and reporting configurations to meet the customer’s specific Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) under the customer’s direction. In addition, the resident is available to answer post-implementation questions, provide knowledge to the customer’s personnel and ensure that the solution and its values are properly integrated with the customer’s storage processes.

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EMC Vipr srm-technical Deep dive

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