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Octagon Publishing Services

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We are a premier Business Process Outsourcing (BPO) service provider, specializing in fulfilling the informational, telemarketing, customer support and back office needs of our clients leveraging our unique " global delivery " model.

We provide high quality, cost-effective service to the Publishing, Insurance, Mortgage, Financial, Legal, Communications and Not-for Profit industries. Our clients include a number of small and medium enterprises in US, UK and Canada as well as some Fortune 500 companies

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Octagon Publishing Services

  1. 1. OCTAGON TAKING PUBLICATIONS AHEAD OF TIME
  2. 2. OCTAGON- BRIEF OVERVIEW <ul><ul><li>Established in 1999. </li></ul></ul><ul><ul><li>Professionally Managed Operation in IT & ITES sector. </li></ul></ul><ul><ul><li>We are a full service creative writing, designing, typesetting and data conversion company. </li></ul></ul><ul><ul><li>A people-driven Publishing support organization, supported by cutting-edge technology infrastructure. </li></ul></ul><ul><ul><li>Presently 150+ employees </li></ul></ul><ul><ul><li>Running various ePublishing, typesetting, copy editing, creative writing and content development projects for publication companies. </li></ul></ul><ul><ul><li>A zero-debt company </li></ul></ul>
  3. 3. VALUE PROPOSITION- OCTAGON <ul><ul><li>Best of the Creative Resources </li></ul></ul><ul><ul><li>A World Class Infrastructure. </li></ul></ul><ul><ul><li>Scalability and Flexibility. </li></ul></ul><ul><ul><li>Robust, Quality Compliant and Secure Delivery. </li></ul></ul><ul><ul><li>Highly Professional Management Team. </li></ul></ul><ul><ul><li>Superior Human Capital Management. </li></ul></ul>We will partner with you to meet your needs wing-to-wing across your Publication needs.
  4. 4. PRODUCTS AND SERVICES <ul><li>Our current Product Portfolio includes: </li></ul><ul><li>1. Publication Services </li></ul><ul><ul><li>Pre-press and Editorial </li></ul></ul><ul><ul><li>ePublishing </li></ul></ul><ul><ul><li>Content Design and Management </li></ul></ul><ul><li>2. Voice Based Post Publication and Circulation services </li></ul><ul><ul><li>Outbound (B2B) Surveys ( Controlled and Paid Circulation) </li></ul></ul><ul><ul><li>Demand Generation Services </li></ul></ul><ul><ul><li>Inbound helpdesk Services </li></ul></ul>
  5. 5. PRINCIPAL SERVICES OFFERED
  6. 6. Typesetting : We perform typesetting in InDesign, Quark, 3B2, FrameMaker and in TeX/LaTeX for books and journals followed by proofreading and QC by highly experienced personnel to ensure that your output is as per specs. e-Book Conversion: Our ebook conversion solutions include cost-effective conversion of content from electronic and paper sources (any format) into eBook - most popular formats, like eReader.com (PML), Mobipocket, Adobe Acrobat eBook Reader, ePub, Microsoft Reader (LIT), ETI (formerly Gemstar) and Print-on-demand (PDF, TIFF, PostScript). Content Management: We can prepare your content for delivery via the Internet and for electronic distribution, by converting it to structured electronic formats like XML, SGML, and HTML. We can convert your paper documents, microfilms or scanned images to full text searchable PDF files. QUALITY DRIVEN PUBLISHING SERVICES
  7. 7. <ul><li>Template Development </li></ul><ul><li>Typesetting </li></ul><ul><li>Content Development & Copy Editing </li></ul><ul><li>Image Editing </li></ul><ul><li>Formatting </li></ul><ul><li>Layout Management </li></ul><ul><li>Page composition/pagination </li></ul><ul><li>Proof Reading/Indexing/Abstracting </li></ul><ul><li>Data entry and conversion to XML </li></ul>END-TO-END PRE-PRESS AND EDITORIAL SERVICES
  8. 8. TYPESETTING SERVICES <ul><li>Typesetting / Page Layout / Page Composition) in LaTeX, </li></ul><ul><li>QuarkXPress, InDesign, FrameMaker) </li></ul><ul><li>Set up margins </li></ul><ul><li>Apply styles for chapter headings and body text and insert images in </li></ul><ul><li>the appropriate place </li></ul><ul><li>Add tables, footnotes, references and set up first page with even- </li></ul><ul><li>odd running heads for each chapter, page numbering, landscape </li></ul><ul><li>sections, etc. Send back the Page Proofs as PDF files for review to </li></ul><ul><li>our client. </li></ul><ul><li>Choosing the exact typestyle and size, column width, indents, </li></ul><ul><li>paragraph spacing, and chapter titles that is appropriate to the book </li></ul><ul><li>and meet the needs of our client. </li></ul><ul><li>Final size of the book, number of pages, and placement of text and </li></ul><ul><li>illustrations. </li></ul><ul><li>Create a printable file to produce a complete book. </li></ul>
  9. 9. E-BOOK PUBLISHING / E-BOOK CONVERSION <ul><ul><li>Electronic publications of online journals </li></ul></ul><ul><ul><li>Digitization of back issues </li></ul></ul><ul><ul><li>Production of e-books in various formats </li></ul></ul><ul><ul><li>Creation of searchable secure online databases </li></ul></ul>We offer turn-key solutions in e-publishing which include: <ul><li>PDF to HTML, RTF, MS Word, XML, SGML </li></ul><ul><li>Quark Xpress to PDF </li></ul><ul><li>Indesign to PDF </li></ul><ul><li>Adobe PageMaker to PDF </li></ul><ul><li>MS Word to PDF </li></ul><ul><li>HTML, SML or SGML to PDF </li></ul><ul><li>Hard copy (Handwritten or printouts) to PDF </li></ul>The following represents a sample of the conversions Octagon undertakes:
  10. 10. <ul><li>Books   </li></ul><ul><li>Fiction, Non-fiction, Novel, Poetry, Cooking, Children’s Book, Technological, </li></ul><ul><li>Mathematical, Scientific, and Educational  </li></ul><ul><li>Journals  </li></ul><ul><li>Technological, Mathematical, Scientific and Educational  </li></ul><ul><li>Periodicals and Magazines   </li></ul><ul><li>Entertainment, Sports, Literacy, Current affairs, and travel </li></ul>CATEGORIES Using the latest technology and all industry-standard software, we specialize in full range of Publishing services.
  11. 11. SERVICES DEFINED
  12. 12. PRODUCTION STAGES We have three stages for book or journal production services as described below; Page Proof/Author Proof — This is the first stage. All the process areas are involved here. The deliverable of this stage is a galley proof of the job. The outputs are delivered to author/client or both as per the client's requirement for checking and marking the required changes. The author queries are also marked in this stage. Revised Pages— This starts from the receipt of proofs with changes/corrections asked by author/client and both. In this stage the inclusion of process areas depend on the kind of changes. There can be multiple round of revise stages. In that case they are called as 1st Revised, 2nd Revised that way. The deliverable of final revised stage are the print ready files to client for final glance and approval. Final Proof — This is the final output to the client. This contains the final Print and Web deliverables. Some of the key deliverables are PDF, XML, Image Files etc. In case the client needs a proof that also included in this pack.
  13. 13. “ PROCESS” - OUR STRENGTH <ul><ul><li>Octagon is a team of highly qualified writers with many years of experience in writing, editing and proofreading on a wide variety of topics and on many different types of writing. </li></ul></ul><ul><ul><li>Such diverse backgrounds and special interests insures that your project will be matched with the personal expertise of a skilled proofreader/copyeditor. </li></ul></ul><ul><ul><li>This team of proofreaders/copyeditors is able to approach a project with enthusiasm, energy and expertise on an as-needed basis, providing you the freedom of having a proofreader/copyeditor who works only when you need one. </li></ul></ul><ul><ul><li>We believe in process and driven by this belief we are having fixed, well documented and stable processes for each activities across the organization. </li></ul></ul><ul><ul><li>In the next few slides we have shown the overall process flowchart of the organization and the individual process flowchart for key areas of our new service plan. </li></ul></ul>
  14. 14. WORKFLOW – PAGE PROOF/AUTHOR PROOF RECEIPT OF JOBS AT LOGIN DEPARTMENT PREPARATION OF JOB STUDY REPORT AND ISSUING JOB CARD COPY EDITING ON THE MANUSCRIPT (OFFLINE AS WELL AS ONLINE) KEYING AND XML CODING OF THE TEXTS SCANNING OF THE IMAGES AS PER THE REQUIREMENTS PROCESSING OF ARTWORKS FOR PRINT AS WELL AS WEB PREPARATION OF PAGINATION TEMPLATE FLOWING THE XML CODED TEXTS AND PLACING THE IMAGES IN THE PAGINATION TEMPLATE PROOF READING OF THE GALLEY PRODUCED AFTER PAGINATION GENERATION OF PDF AFTER INCORPORATING THE CORRECTIONS FOR PRINT AS WELL AS WEB CHECKING OF PDF BY QUALITY CONTROL DEPARTMENT AGAINST THE CLIENT’S SPECS SENDING THE GALLEY PROOF OR THE AUTHOR PROOF TO THE CLIENT/AUTHOR/BOTH FOR CORRECTIONS/CHANGES RECEIPT OF AUTHOR CORRECTIONS
  15. 15. WORKFLOW – REVISES AND FINAL PROOF RECEIPT OF JOBS AT LOGIN DEPARTMENT WITH CHANGES AND CORRECTIONS MARKED BY AUTHOR ISSUING THE JOB CARD COPY EDITING ON THE CHANGES INCORPORATING THE COPYEDITED CHANGES INCORPORATING THE CHANGES IN IMAGES INCORPORATING THE CORRECTED TEXTS AND IMAGES IN THE PAGINATED PAGES ENSURING THE CORRECTNESS OF CHANGES THROUGH THOROUGH PROOF READING CHECKING OF REVISED PDFS BY QUALITY CONTROL DEPARTMENT SENDING THE REVISED FILES TO CLIENT FOR APPROVAL CLIENT APPROVES PREPARATION OF PRINT-READY PDFS WITH THE PRINTER SPECIFIC REQUIREMENTS PERFORMING THE FINAL QC FOR CONTENTS AS WELL AS TECHNICAL REQUIREMENTS SENDING OF BOTH PRINT AND WEB READY DELIVERABLES TO CLIENT/PRINTER OR BOTH N Y
  16. 16. TYPESETTING PROCESS <ul><li>We use multiple platforms for composition depending on the complexity and dynamics of the project. Our team has the expertise to handle any complex artwork task such as digital illustration, charts, conversion, graph, map, redraws and chemical structure. We have the expertise to operate in all software including QuarkXpress, InDesign, 3B2, Framemaker, Tex / Latex, Adobe Photoshop / Illustrator </li></ul><ul><li>QuarkXpress- We use QuarkXpress for typesetting straightforward text as well as heavily designed and illustrated multi-color text involving: </li></ul><ul><li>Plain fiction titles </li></ul><ul><li>Columnar text jobs with two or more columns involving significant design work </li></ul><ul><li>Academic title / school textbook </li></ul><ul><li>Graphic intensive book </li></ul><ul><li>Book / journal with simple and medium complex math </li></ul><ul><li>3B2- We use tool for a project that is processed with XML as the input source. The scripting language is built within the system and can also be automated to a great extent using HTML, Perl and so on. </li></ul><ul><li>Framemaker is used for Academic titles, non-math text pagination for both plain texts as well as a fully structured workflow. </li></ul><ul><li>Tex / Latex - We use this tool for handling text that contain complex mathematical equations </li></ul><ul><li>Adobe Photoshop / Illustrator - We use these tools as part of our art creation and scanning service for processing image to complement your book design and textual content </li></ul>
  17. 17. TYPESETTING PROJECT MANAGEMENT <ul><ul><ul><li>Manage and coordinate the project starting from receipt of notes from the publisher to dispatch of final files </li></ul></ul></ul><ul><ul><ul><li>Project analysis and workflow development </li></ul></ul></ul><ul><ul><ul><li>Share the planned schedule with the publisher to meet the deadline as indicated </li></ul></ul></ul><ul><ul><ul><li>Liaison with the core team involved in the project including authors, editors, publishers and associates </li></ul></ul></ul><ul><ul><ul><li>Handle queries related to the project </li></ul></ul></ul><ul><ul><ul><li>Keep track of manuscript and page proof </li></ul></ul></ul><ul><ul><ul><li>Follow-up and schedule delivery </li></ul></ul></ul>
  18. 18. TYPESETTING WORK FLOW Incoming Inspection Creation of Log Files & Batches Media Conversion for Disk Files Single/Double Pass Typing Pagination Proof Reading Quality Control PDF Output Delivery Author Corrections Manuscripts/ Data File Customer Production Process for Books & Journals Job Discussion Specialist Art Works (Graphics) CD-Rom FTP
  19. 19. IMAGE PROCESSING – REFLECTION OF QUALITY <ul><li>Images and illustrations are the major part of any publication that attract customers and reflect the quality of the job. Some major activities performed in this process area are: </li></ul><ul><ul><ul><li>Creative Drawing and Illustrations </li></ul></ul></ul><ul><ul><ul><li>Image Creation </li></ul></ul></ul><ul><ul><ul><li>Redrawing and renaming. </li></ul></ul></ul><ul><ul><ul><li>Retouching. </li></ul></ul></ul><ul><ul><ul><li>Color and Black/White scanning. </li></ul></ul></ul><ul><ul><ul><li>Color corrections. </li></ul></ul></ul><ul><ul><ul><li>Resizing. </li></ul></ul></ul><ul><ul><ul><li>Image quality enhancement. </li></ul></ul></ul><ul><ul><ul><li>Processing the same image for Web and print. </li></ul></ul></ul>
  20. 20. PAGE COMPOSING – PAGINATION <ul><li>This process area deals with laying out the full page as per the customer specifications. Some major activities in this process area are: </li></ul><ul><ul><ul><li>Developing the templates. </li></ul></ul></ul><ul><ul><ul><li>Importing/flowing the XML. </li></ul></ul></ul><ul><ul><ul><li>Placing the figures in appropriate positions. </li></ul></ul></ul><ul><ul><ul><li>Placing the floating elements like tables, equations, etc. </li></ul></ul></ul><ul><ul><ul><li>Performing manual repositioning for better appearance. </li></ul></ul></ul><ul><ul><ul><li>Creation of PDF for Print as well as for Web. </li></ul></ul></ul><ul><ul><ul><li>Generation of PDF log reports to confirm that the PDF is as per the client's/printer's requirements. </li></ul></ul></ul>
  21. 21. COPY-EDITING <ul><ul><ul><li>Correcting spelling </li></ul></ul></ul><ul><ul><ul><li>Correcting grammar </li></ul></ul></ul><ul><ul><ul><li>Checking punctuation . </li></ul></ul></ul><ul><ul><ul><li>Checking sentence structure </li></ul></ul></ul><ul><ul><ul><li>Assessing the consistency of words and terminology </li></ul></ul></ul><ul><ul><ul><li>Checking for too much repetition </li></ul></ul></ul><ul><ul><ul><li>Examining semantics, denotations and connotations </li></ul></ul></ul><ul><ul><ul><li>Our Copy-editors also look at: </li></ul></ul></ul><ul><ul><ul><li>The suitability of text for intended audience </li></ul></ul></ul><ul><ul><ul><li>The logical order and sequence of content </li></ul></ul></ul><ul><ul><ul><li>Footnotes and appendices </li></ul></ul></ul><ul><ul><ul><li>Consistency of chapter headings and table of content </li></ul></ul></ul><ul><ul><ul><li>Illustrations (suitability for reproduction, copyright) </li></ul></ul></ul><ul><ul><ul><li>The accuracy of spellings relating to names, places etc. </li></ul></ul></ul>
  22. 22. PROOF READING – IMPORTANT CHECK POINT <ul><li>This is a process area where the paginated pages are cross checked against the supplied copy or manuscript. Some major activities performed in this process area are: </li></ul><ul><ul><ul><li>Comparing the texts against the supplied copy/manuscript. </li></ul></ul></ul><ul><ul><ul><li>Checking of any addition/insertions marked by copy editor/author/client. </li></ul></ul></ul><ul><ul><ul><li>Checking the placement of floating elements. </li></ul></ul></ul><ul><ul><ul><li>Checking the pages against the approved style sheets. </li></ul></ul></ul><ul><ul><ul><li>Querying client/author in case of any doubts. </li></ul></ul></ul><ul><ul><ul><li>In case the text is keyed a character by character cross checking to be performed. </li></ul></ul></ul><ul><ul><ul><li>In revised stage to perform a PDF comparison along with the manual checking to make sure all the required corrections/changes have been incorporated. </li></ul></ul></ul>
  23. 23. DATA DELIVERY – A PACK OF DELIVERABLES <ul><li>This process area collates the required deliverable in the desired format as asked by the customer and deliver the same to the correct destination as per customer requirements. Some key activities performed under this area are: </li></ul><ul><ul><li>Collecting the appropriate files and collate them into the required format (.zip, .sit etc.) as per customer requirements. </li></ul></ul><ul><ul><li>Uploading the files to customer's location (ftp sites). </li></ul></ul><ul><ul><li>Collecting the hard materials and make the packet. </li></ul></ul><ul><ul><li>Send the job through courier. </li></ul></ul><ul><ul><li>Constant monitoring on the uploading status. </li></ul></ul><ul><ul><li>Triggering the notification mail to customer after finishing the uploading. </li></ul></ul>
  24. 24. QUALITY ASSURANCE <ul><ul><li>Efficiency and performance metrics are determined based on the tools available within the chosen review platform. </li></ul></ul><ul><ul><li>Project managers review efficiency and performance on a daily basis and provide reports as required by our clients. </li></ul></ul><ul><ul><li>A stringent and well defined IS Security Policy at Octagon ensures high levels of safety, confidentiality and reliability. </li></ul></ul><ul><ul><li>High global standards In terms of efficiency and accuracy. </li></ul></ul><ul><ul><li>We guarantee a minimum accuracy level of 99.99%. </li></ul></ul>
  25. 25. CUSTOMER SUPPORT The client support facilities need to be very strong, empowered by expert professionals in this domain to provide a 24/7/365 support. This supports also need to be provided through different communication medium as per customer requirements e.g. Telephonic calls, E-mailing services, Telephonic/Video Conference etc. There should be a well defined escalation process to client for example as shown below, CEO Above 48 Manager Above 24 below 48 Project Coordinator Up to 24 Reporting to Delay in Hours
  26. 26. TECHNICAL INFRASTRUCTURE <ul><ul><li>State of the art facility. </li></ul></ul><ul><ul><li>Current infrastructure is ready for 240 seats. </li></ul></ul><ul><ul><li>Hardware- IBM PC 300, IBM Netfinity 3000 series, IBM Netfinity 5100 series, Apple Macintosh, UPS, Server racks and accessories, Computer switches and accessories, HP CD writer Creation of searchable secure online databases. </li></ul></ul><ul><ul><li>Office Equipments-Scanning and printing devices with latest technology, EPABX, Fax-ISF 4000 series. </li></ul></ul><ul><ul><li>Software-McAfee total Virus defense, Visual Studio, Microsoft Office pack , Adobe Publishing Collection, XML Spy Suite, Export XML, XML parser with all other popular and latest software required including EPub Reader for reliable, flexible performance and support current requirements. </li></ul></ul><ul><ul><li>Proprietary software systems and tools for developing in-house customized solutions for any project. </li></ul></ul>
  27. 27. TECHNOLOGY & TOOLS- PUBLISHING SERVICES <ul><li>We use the latest technologies like: </li></ul><ul><ul><ul><li>MAC and Windows Platform </li></ul></ul></ul><ul><ul><ul><li>Adobe Photoshop CS4 11.0.1 </li></ul></ul></ul><ul><ul><ul><li>Adobe Illustrator CS4 </li></ul></ul></ul><ul><ul><ul><li>Adobe InDesign CS4 </li></ul></ul></ul><ul><ul><ul><li>Adobe Frame-maker 9 </li></ul></ul></ul><ul><ul><ul><li>Adobe Page Maker 7/8 </li></ul></ul></ul><ul><ul><ul><li>Quark Xpress 8.12 </li></ul></ul></ul><ul><ul><ul><li>CorelDraw Graphics Suite X4 </li></ul></ul></ul><ul><ul><ul><li>Adobe Acrobat Reader/ Writer 9 Pro </li></ul></ul></ul><ul><ul><ul><li>PitStop Professional Client as well as Server </li></ul></ul></ul><ul><ul><ul><li>MS Office Package XP Pro/XP 2003/ XP2007 </li></ul></ul></ul><ul><ul><ul><li>Round the clock up broadband connections </li></ul></ul></ul><ul><ul><ul><li>Dedicated FTP server </li></ul></ul></ul><ul><ul><ul><li>Server Client architecture </li></ul></ul></ul>
  28. 28. BACK UPS <ul><ul><li>Top of the line technology with back-up functionalities. </li></ul></ul><ul><ul><li>100 % Power back up in the form of UPS and Generator. </li></ul></ul><ul><ul><li>100% Data Security. </li></ul></ul><ul><ul><li>Key factor toward technology approach is System Security and Network Security, by backup, offsite storage and firewall. </li></ul></ul>
  29. 29. OCTAGON ADVANTAGE
  30. 30. PEOPLE SKILLS <ul><li>Experienced Manpower to handle varied projects simultaneously at diversified locations. </li></ul><ul><li>10 yrs satisfactory Operational experience of executing the projects at client location as well as offsite location. </li></ul><ul><li>Fully equipped Quality, Productivity, Production, HR, Admin, Finance and Technical teams. </li></ul><ul><li>Coordination with the clients via weekly conference calls, face-to-face meetings, emails and Live chatting. </li></ul><ul><li>Highly experienced trainer to make the new recruits productive within a short span of time keeping an eye over quality. </li></ul><ul><li>Manpower experienced in delivering meeting stringent SLAs, covering Quality, TAT, confidentiality and security. </li></ul>
  31. 31. OCTAGON ORGANIZATION STRUCTURE BOARD OF DIRECTORS CEO / PRESIDENT OPERATOR OPS - TEAM LEADERS VICE PRESIDENTS (VP) (Different Departments) ASSOCIATE VICE PRESIDENTS (AVP) (Different Departments) Sr. MANAGERS / MANAGERS (Different Departments) ATL SUPERVISOR EXECUTIVES Sr. EXECUTIVES Asst. MANAGERS - OTHER DEPTS
  32. 32. PROJECT MANAGEMENT <ul><li>Project management is the root of any end-to-end services. Some of the key activities performed in this process area are: </li></ul><ul><ul><li>Project planning – In terms of schedule and pricing. </li></ul></ul><ul><ul><li>Thorough project study and preparation of job study report. </li></ul></ul><ul><ul><li>Round-the-clock communication with client to understand the requirements and resolving the queries. </li></ul></ul><ul><ul><li>Getting in touch with the publishers/authors (as per the client's policy) in case of any production related query. </li></ul></ul><ul><ul><li>Finalizing on the changes required in process to achieve any project specific goal. </li></ul></ul><ul><ul><li>Job rescheduling as per the requirement. </li></ul></ul><ul><ul><li>Generation of periodical status report and share the same with clients. </li></ul></ul><ul><ul><li>Performing different SQA techniques to keep the customer update on the overall performance. </li></ul></ul>
  33. 33. PROJECT MANAGEMENT-FLOW CHART Our services are designed to result in improved quality and service levels. We understand that the pace of business is constantly accelerating and deliver processes and solutions for the digital age and global enterprises.
  34. 34. TRAINING <ul><li>Project Overview </li></ul><ul><li>Where are the client </li></ul><ul><li>expectations ? </li></ul><ul><li>Understand the </li></ul><ul><li>requirements for </li></ul><ul><li>the process </li></ul><ul><li>How will the goals </li></ul><ul><li>be achieved ? </li></ul><ul><li>What have been </li></ul><ul><li>the clients best </li></ul><ul><li>practises adapted </li></ul><ul><li>in this ? </li></ul><ul><li>Classroom Training </li></ul><ul><li>Project guidelines </li></ul><ul><li>Technical guidelines </li></ul><ul><li>Analysis </li></ul><ul><li>On Job Training </li></ul><ul><li>Identify problem areas and opportunities for process improvement. </li></ul><ul><li>Establish the boundaries of the process to be improved. </li></ul><ul><li>Sample Test </li></ul><ul><li>What are the </li></ul><ul><li>measures the </li></ul><ul><li>organisation uses </li></ul><ul><li>to measure </li></ul><ul><li>Performance and </li></ul><ul><li>progress towards </li></ul><ul><li>Goals and objectives </li></ul>
  35. 35. SECURITY POLICY <ul><li>A stringent and well defined IS Security Policy at Octagon ensures high levels of safety, confidentiality and reliability. </li></ul><ul><ul><li>NETWORK SECURITY </li></ul></ul><ul><li>The system includes Firewalls and IDS to protect the public network. Data encryption on SSL for all the data transfer on WAN. Virtual Local Area Network information policies implemented on the LAN and layer 3 IP addressing to prevent internal hacking. Regular information security audits to ensure adherence to the security guidelines and identify opportunities for improvement. Daily, weekly and monthly backup for all the crucial data. NAS implementation in process for backup across the sites. Remote storage of all the crucial data for BCP (Business Continuity Planning) purpose .Dedicated antivirus server updates all terminals across the network with latest updates and patches. </li></ul><ul><ul><li>EMPLOYEES </li></ul></ul><ul><li>Rigorous reference checks of all incoming employees to ensure a reliable track record of integrity. All the employees of the company are required to sign a Confidentiality and Non-Disclosure Agreement (NDA) which prohibits them from disclosing any information relating to our clients and their data during their employment with the company and also for 5 years after they cease to be a part of the company. </li></ul><ul><ul><li>PHYSICAL SECURITY </li></ul></ul><ul><li>Access control policy for all IT infrastructure based on a well-documented Information Security Manual. 24x7 site monitoring by trained on-site security personnel. </li></ul>
  36. 36. WHY OCTAGON ? <ul><ul><li>Proven expertise in end-to end Publishing Solutions and Data/Document Conversion and Management. </li></ul></ul><ul><ul><li>Pool of highly-skilled operators working on cutting-edge technology to deliver the best at the quickest. </li></ul></ul><ul><ul><li>Accuracy – Guaranteed accuracy level of 99.995% , though we routinely deliver accuracy levels of 100%. </li></ul></ul><ul><ul><li>Cost Competitiveness with highest level of quality. </li></ul></ul><ul><ul><li>Rapid turnaround time – as low as 24 hours from the initial receipt of materials. </li></ul></ul><ul><ul><li>Expertise to work with client to identify opportunities for improvement or enhancement of programs / processes. </li></ul></ul>
  37. 37. WHY OCTAGON ? (CONT..) <ul><ul><li>Our technology team have developed various proprietary software systems and tools to provide customized solution for individual process needs. </li></ul></ul><ul><ul><li>Regularly draw upon the ever-growing repertoire of proprietary software to develop parsers, checking and conversion systems to ensure highest level of data integrity. </li></ul></ul><ul><ul><li>Over 10 years of experience in the industry. </li></ul></ul><ul><ul><li>Cost Strategic blend of front end support & services with back office functionalities. </li></ul></ul><ul><ul><li>Multi-point of contact for escalation and fast TAT. </li></ul></ul>
  38. 38. WHY OCTAGON ? (CONT..) <ul><ul><li>Full Service for all your publishing requirements </li></ul></ul><ul><ul><li>Completed project delivery as quickly as possible with the highest quality and reliability. </li></ul></ul><ul><ul><li>Typesetting of highly complex mathematical and scientific journals using our latest software. </li></ul></ul><ul><ul><li>Specialist proofreaders and copy-editors to guarantee virtually no spelling mistake. </li></ul></ul><ul><ul><li>Extensive Font Type library. </li></ul></ul><ul><ul><li>Focus on quality and service in every step of the process </li></ul></ul><ul><ul><li>Consistent on-time delivery and Excellent project management. </li></ul></ul><ul><ul><li>Flexibility to cope with any request from customers and Guaranteed Confidentiality </li></ul></ul><ul><ul><li>Fair, straightforward and affordable price </li></ul></ul>
  39. 39. THANK YOU <ul><li>Octagon Software Pvt. Ltd. Plot XI-16, Block EP & GP Sector V, Salt Lake Electronics Complex Calcutta 700 091 Tel: +91 33 2357 4901/4902 001 732 579 5878 eMail: info@eOctagon.com; amar@eOctagon.com; nikunj@eOctagon.com </li></ul>

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