Social Fresh EAST 2013: Adam Kmiec

Social Fresh Conference
Social Fresh ConferenceKeynote Speaker on Creativity and Digital Innovation, Writer, Entrepreneur
Building An
Insights Driven
Social Media
Organization
#SocialFresh
@adamkmiec
#insightsmatter
Good
Morning
Social Fresh EAST 2013: Adam Kmiec
Social Fresh EAST 2013: Adam Kmiec
1,862,421
*Disclaimer
$4.00   $8.00   $30.00
Social Media
@ Scale
Is Hard
Social Fresh EAST 2013: Adam Kmiec
Insights
Come From
Signals
Insights
Inform
Decisions
It’s What You
Do With
Those Signals
That Matters
Social Fresh EAST 2013: Adam Kmiec
We Are
Data Rich &
Insight Poor
The Strength
Of Signals
Has Changed
Social Fresh EAST 2013: Adam Kmiec
Social Fresh EAST 2013: Adam Kmiec
Bacon     Their
Category   Share
Social Fresh EAST 2013: Adam Kmiec
Social Fresh EAST 2013: Adam Kmiec
Social Fresh EAST 2013: Adam Kmiec
A Change
We Needed
Social Fresh EAST 2013: Adam Kmiec
Social Fresh EAST 2013: Adam Kmiec
Social Fresh EAST 2013: Adam Kmiec
Social Fresh EAST 2013: Adam Kmiec
Social Fresh EAST 2013: Adam Kmiec
Bacon     Their
Category   Share
Social Fresh EAST 2013: Adam Kmiec
Strategy


           Community    Content
           Management


Insights
Social Fresh EAST 2013: Adam Kmiec
Social Fresh EAST 2013: Adam Kmiec
Social Fresh EAST 2013: Adam Kmiec
Where Are They Finding It?

Do They Like The Packaging?

Do They Like The Product?

How Are They Using It?
Social Fresh EAST 2013: Adam Kmiec
Social Fresh EAST 2013: Adam Kmiec
Daily Action Points

Weekly Insight Reviews

Monthly KPI Analysis
This Is
Iterative
Set Yourself Up For Success

• Insights > Opinions
• Know What You’ll Do With The Insights
• Garbage In = Garbage Out
• Re-Think How You Value Signals
• Trust The Data...Let It Lead Your Gut
• People > Software
• The Answers Aren’t In A Book
Social Fresh EAST 2013: Adam Kmiec
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Social Fresh EAST 2013: Adam Kmiec