APS1015 Class 5 - Intervening in Systems

1. APS 1015: Social Entrepreneurship Class 5: Intervening in Social Systems Monday, October 7, 2013 1 Instructors: Norm Tasevski (norm@socialentrepreneurship.ca) Assaf Weisz (assaf@socialentrepreneurship.ca)

2. © Norm Tasevski & Assaf Weisz Agenda • Recap of Gap Analysis (last class) • Your Systems • Overview of Systems Interventions • Break • Business Modeling 101 • Next week 2

3. © Norm Tasevski & Assaf Weisz 3 TYPES OF SYSTEMS Fragile Resilient Anti-fragile

4. © Norm Tasevski & Assaf Weisz Opportunity Indicators 1. High margins 2. Stagnation – old, dinosaur industries 3. Intermediaries 4. Rapid change in adjacent domains (tech, economics, etc. ) 5. Tyrannical control 6. Pent up unhappiness! 7. What bugs you? 8. Things everyone believes

5. © Norm Tasevski & Assaf Weisz Summarizing Your System Maps

6. Intervening in a System 6

7. © Norm Tasevski & Assaf Weisz Let’s Play A Game IFTTW

8. © Norm Tasevski & Assaf Weisz High Margins If you spot this, what are your options?

9. © Norm Tasevski & Assaf Weisz High Margins If you spot this, what are your options? • Use technology, methodology, or business innovation to undercut the margin • Educate the market

10. © Norm Tasevski & Assaf Weisz Stagnation If you spot this, what are your options?

11. © Norm Tasevski & Assaf Weisz Stagnation If you spot this, what are your options? •Learn from global change leaders •Identify the root cause of stagnation – may be political, etc. •Brand differently •Develop a new solution, may need to be for new customers

12. © Norm Tasevski & Assaf Weisz Intermediaries If you spot this, what can you do?

13. © Norm Tasevski & Assaf Weisz Intermediaries • Bring the two sides together! • Become an intermediary yourself

14. © Norm Tasevski & Assaf Weisz Rapid Change In Adjacent Domains If you spot this, what can you do?

15. © Norm Tasevski & Assaf Weisz Rapid Change In Adjacent Domains If you spot this, what can you do? • Accelerate the change! • Identify the incumbent’s profit incentives

16. © Norm Tasevski & Assaf Weisz Tyrannical (Oligopoly) Control If you spot this, what can you do?

17. © Norm Tasevski & Assaf Weisz Tyrannical (Oligopoly) Control If you spot this, what can you do? • Offer a non-certified solution (coursera) • Use a different platform (mpesa) • Tap into discontent (Wind)…shame them!

20. Break 20

21. Business Modelling

22. Business Plans v Models Are small and visual (1 page with about 10 supporting pages) Are big and complex (often 50-100+ pages) Cover many topics (business description, financials, marketing strategy, HR strategy, Operations Strategy management team, etc, etc, etc) Business Plans Business Models Focus on a few topics (Will you make $$? How do the pieces fit together?) Take weeks/months to create Take a few days (possibly hours) to create Are necessary for investors, funders, business partners, etc Feed the business plan!!

23. • Physical • Intellectual • Human • Financial

24. WHAT ARE THE NEXT STEPS?