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Engage Prague 2018: Workshop Alvaro Quesada - Tinkle International

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Workshop session, Wednesday, May 16, afternoon
The A to Zs if influencer marketing

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Engage Prague 2018: Workshop Alvaro Quesada - Tinkle International

  1. 1. @AlvaroQuesada The A to Zs of Influencer Marketing
  2. 2. I’ve been working for more than 10 years in the Communication industry including traditional media like Radio & TV applied to Digital. Before moving to Asia I worked for the Global advertising and marketing agency Grey Group for brands like Samsung, Schweppes, Domino’s Pizza, T-Systems, Amstel, McCain and P&G among others. 4 years ago I moved to Singapore and joined the Spanish digital communications agency Tinkle as the Director of APAC offices in Singapore to coordinate the expansion of the company in the Asian market. Today I work for great clients like World Wildlife Foundation (WWF), Expedia, Meliá Hotels, TAG Heuer and Montblanc among others. Alvaro Quesada DIRECTOR
  3. 3. How did we end up talking about Influencer Marketing?
  4. 4. TRADITIONAL MODEL Brands Consumers
  5. 5. TRADITIONAL MODEL Little chances to provide customer feedback
  6. 6. TODAY Brands Consumers
  7. 7. Marketers (we) don’t control the user journey anymore.
  8. 8. Consumers (we) don’t trust brands anymore.
  9. 9. Source: Nielsen (Global Trust in Advertising report, 2015) of consumers trust recommendations from others - even people they don’t know - over branded content. Only 33% trusts ads. 95%
  10. 10. London’s #1 Restaurant on
  11. 11. Yummy?
  12. 12. Oobah Butler, the mastermind behind “The Shed at Dulwich”
  13. 13. Offline VS Online Where’s people’s attention?
  14. 14. Top5-Digital
  15. 15. Source: PageFair (2017 Adblock report) of global devices are blocking ads, that’s 11% of the global Internet population. 615M Congratulations! You’ve been blocked J
  16. 16. Asia-Pacific mobile adblock usage surged by 40% in 2016 and it has a 30% of global worth YoY.
  17. 17. How do you Engage a disengaged audience when…? •  you don’t control the user journey like before •  they can get back at you (and pretty badly) •  they just don’t trust brands anymore •  they spend pretty much all day in their mobiles •  but they use adblockers to avoid seeing you
  18. 18. TRADITIONAL MODEL NEW MODEL Brands Brands Consumers ConsumersINFLUENCER
  19. 19. of marketers say influencer marketing works, we must not be wrong. 81% Source: Social Media Today
  20. 20. out of every 1$ spent, strong returns. Marketing prompted consumer- to-consumer, word-of-mouth generates 2x the sales $6.5 Source: Social Media Today
  21. 21. of the businesses are just breaking even or failing to generate a return on the investment. Why? Source: Tomoson, Influencer marketing study 37% However…
  22. 22. Reasons to fail: #1 - Action without strategy “Vision without action is a daydream. Action without vision is a nightmare”. Proverb
  23. 23. Reasons to fail: #2 – Working with blind data “Without big data analytics, companies are blind and deaf, wandering out onto the Web like deer on a freeway.” Geoffry Moore Organizational theorist
  24. 24. Reasons to fail: #3 – Fear of losing control “Content that tries to sell, doesn’t. Content that tries to help, does.” Linda Boff CMO at GE
  25. 25. It’s a learning process… When radio appeared… it was about reading stuff Then with TV… we recorded radio shows Internet came and we uploaded brochures With social media we shared branded content So what should we do with Influencer Marketing?
  26. 26. by
  27. 27. We are specialized in Influencer marketing and we use a new scientific approach to this discipline. “We love data. We work on Excel. No more b*llsh*t, please” by
  28. 28. things you need to be successful: •  Clear brief with objectives, TA analysis and USP´s •  Influencers identification and contract negotiation •  Creativity to stand out •  Monitoring and reporting 4 Our methodology by
  29. 29. Kayla Itsines www.kaylaitsines.com 8.7M Instagram followers Most famous trainer on Instagram. Through #TheKaylaMovement and #KaylasArmy she conquered the #Fitspiration movement on Instagram.
  30. 30. Tommy Edison “The Tommy Edison Experience” +500k YouTube subscribers +65M video views Vlogs about the daily life of a person who has been blind since birth.
  31. 31. My Mother “Bea Kizomba” +100k YouTube subscribers +162M video views Shares videos about her passion, kizomba dance. 6 years and 1,400 videos later she became the most active YouTuber in the niche.
  32. 32. We are living times where anyone can be an Influencer Parents, students, entrepreneurs, artists, teachers, models, athletes, chefs, journalists…
  33. 33. •  Familiar
 •  Communicates correctly
 •  Experience •  They’ve built an audience CHARACTERISTICS OF AN INFLUENCER
  34. 34. REACH RESONANCE TYPES OF INFLUENCERS
  35. 35. TYPES OF INFLUENCERS CELEBRITIES SOCIAL MEDIA INFLUENCERS MICROINFLUENCERS •  People like you and me •  Started small •  Became experts •  20k followers on Twitter •  50k followers on Instagram •  100k followers on Facebook •  Similar to social media influencers •  Smaller reach •  Higher influence •  5k followers on Twitter •  10k followers on Instagram •  20k followers on Facebook •  Very well known •  Artists •  From offline to online •  BIG reach •  Low influence •  Up to $250k
  36. 36. How much can an Influencer earn? Rate card per published post: 3K-10K followers = $75 – $150 10K-25K followers = $150 – $220 25K-50K followers = $220 – $350 50K-100K followers = $350 – $500 100K+ followers = $500+
  37. 37. Everyone wants to be an Influencer! Elle Darby sent an email to a luxury hotel in Dublin saying: “I work as a social media influencer, mainly lifestyle, beauty & travel based. I have over 87k YouTube subscribers as well as 76k Instagram followers. My partner and I are planning to come to Dublin for an early Valentine’s Day weekend from Feb 8th to 12th to explore the area. As I was searching for places to stay, I came across your stunning hotel and would love to feature you in my YouTube videos/dedicated Instagram stories/ posts to bring traffic to your hotel and recommend others to book up in return for free accommodation. Last year I worked with Universal Orlando in Florida and it’s been amazing for them!”
  38. 38. Thank you for your email looking for free accommodation in return for exposure. It takes a lot of balls to send an email like that, if not much self-respect and dignity. If I let you stay here in return for a feature in your video, who is going to pay the staff who look after you? Who is going to pay the housekeepers who clean your room? The waiters who serve you breakfast? The receptionist who checks you in? Who is going to pay for the light and heat you use during your stay? The laundering of your bed sheets? The water rates? Maybe I should tell my staff they will be featured in your video in lieu of receiving payment for work carried out while you’re in residence? Lucky for us, we too have a significant social media following. We have 186k followers on our two Facebook pages, an estimated 80k on our Snapchat, 32k on Instagram and a paltry 12k on our Twitter, but Jesus Christ, I would never in a million years ask anyone for anything for free. (…) Best regards, Paul Stenson www.charlevillelodge.ie P.S. The answer is no. Fortunately, brands are learning
  39. 39. The owner issued an invoice for the concept of “provision of features in 114 articles across 20 countries with a potential reach of 450 million people” valued at €4.3M plus VAT. Maybe too much?
  40. 40. Fraudulent followers, likes, views, shares… You can buy your way in
  41. 41. Click farms are damaging the market •  They diminish the value of interactions: followers, likes, comments, shares…
 •  They create fake influencers
 •  They increase the distrust in the industry
 •  It benefits just a few (the farms)
  42. 42. We unmask fake influencers with Big Data We use Data Predictive Analytics. This is the data collected for analytical purposes and it has the power to predict what kind of content will resonate with a certain type of audience.
  43. 43. 23.5% 33.6% 24.1% 9.4% 9.3% 14.6% 85.4% 52.4% IT 6.1% USA 4.9% SP @chiaraferragni 10.3M 2.5% 1.9% 35 51585$ 594$
  44. 44. by
  45. 45. 14.7% 14.7% 13.7% 10.5% 46.3% 50.6% 49.4% 44.0% IT 30.8% USA 3.0% SP @rpi_89 66k 3.9% 8.5% 5.6 228$ 594$
  46. 46. Project Mermaid – bit.ly/thefakeinfluencer
  47. 47. Project Mermaid – bit.ly/thefakeinfluencer
  48. 48. Project Mermaid – bit.ly/thefakeinfluencer
  49. 49. Project Mermaid – bit.ly/thefakeinfluencer
  50. 50. We’re here to help you. You deserve to be in the top 13% earning $20 or more. We know how to do it. +$20 by
  51. 51. Thankyou! http://bit.ly/alvaroquesadaaquesada@tinkle.com.sg http://twitter.com/alvaroquesada

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