Sin eng-52 - smile for the cleaners


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Sin eng-52 - smile for the cleaners

  1. 1. September 2SMILEFOR THECLEANERS 2011 Year 2 Research Education Project1|Page
  2. 2. Contents PageChapter 1 – Why this DFC journey? 1.1 Why DFC? 1.2 Research objectives of and changes we want to bring about 1.3 Overview of our solutionChapter 2 – Background Research 2.1 Issues involved 2.2 Background research 2.3 Analysis of severity of current situation 2.4 Solutions to the problem and arrival at the final solutionChapter 3 – Preparation for Action Week 3.1 Procedures 3.2 Interview transcript 3.3 Survey results 3.4 Interpretation of results and implications 3.5 Alternative explanations for findings 3.6 Interview analysisChapter 4 – Action WeekChapter 5 – Reflection2|Page
  3. 3. Why this DFC journey?1.1 Why DFC?Design for Change (DFC) is a world wide effort to find solutions to daily problems that affectpeople around the world. This competition has been implemented in over 100 countries andit was started since 2009. This year in 2011, DFC has arrived in Raffles Institution for thefirst time to allow students to try their hand at tackling daily problems and be the change thatSingapore needs. Children around the world in places like India, Thailand and even all theway to Brazil and Canada are doing it, dreaming up of big ideas, designing an ideal future. Sowhy not us? As students of Raffles Institution, we can and may be the best minds of thecountry. But as future leaders, people who would be looked up to for guidance, it wouldrequire more than brains and smarts. It would require compassion. We must feel for thecommunity around us. Initiative must be taken to be the change, and to help those around us.We, as students of this school with a long and rich history, filled with students who aredestined to do great things. There is no lack of problems around, only the lack of solutions tothese problems. People are constantly plagued by them, unable to fully enjoy life, constantlybogged down by these problems. As such, the first step must be taken, a helping handstretched out, and an open heart and mind to be willing to commit oneself to solving theseproblems, for the betterment of others’ lives and society. We feel that we have a duty to serve,to live up to our school motto: Auspicium Melioris Aevi. We must lead in serving, helpingthose around us, for us to truly be the hope of a better age.1.2 Research objectives and changes that we want to bring aboutThe cleaners play a very big part in everybody’s lives. They are one of the many things thatare taken for granted and constantly being mistreated and under-appreciated, despite all thatthey have done. Hence, we felt the need to expose and to bring to the light the harsh and not-so-pleasant lives that cleaners, not only in our school but everywhere in the world, lead. Wewanted to incorporate a few changes that would allow for the cleaners to receive moreappreciation and thanks for their work. Firstly, we aimed at encouraging students toacknowledge the cleaners in our school. Many students do not even look at the cleaners, norgreet them at all, because of their elitist attitude. They think that they are better than everyone,3|Page
  4. 4. and that they have the right to treat anyone any way they like. Hence, for our project, we aimto raise awareness of the cleaners’ contributions to our school, and also to encourage allstudents to greet and acknowledge the cleaners’ presence, allowing the cleaner to feel moreappreciated for her work. We want to bring about changes in the mindset of all staff andstudent in the school toward the cleaners. We want to, through interviews targeted at thecleaners, to effectively conclude that the cleaners indeed do not lead very pleasant lives, anddeserve respect, recognition, and appreciation for their efforts.1.3 Justification for topicCleaners are everywhere, from the biggest company, to the smallest compound of any kind.They are not something that is unusual to anyone. They are constantly seen holding a rag, ora broom or a mop, or any other cleaning device, doubled over, and working very hard at thestain that they have spotted. They are an important part in our lives, not only as students, butanyone. Yet, few, if any, have spared them a thought or a moment, appreciating their effortsand all that they have done. In modern day society, cleaners have become a common sight,and so has ignoring them. People are often seen walking right past them without evenglancing at them, but walking right on, as if the cleaner was invisible. And perhaps they are.People are getting colder towards cleaners, expecting them to clean up whatever mess thatthey have made, walking away disdainfully, and leaving the poor cleaner to struggle alonewith the mess. This gives our group a world of reason to start a movement to encourage theappreciation of the cleaners’ efforts and just to acknowledge them by smiling. A smile is asimple gesture, but a cheerful and sincere smile, a heartfelt “thank you”, can go a long way tomaking the cleaner enjoy his job and to enjoy serving someone. Everyone knows how it feelslike to be under-appreciated for their efforts, including the cleaners. But they have no choice,no way to opt out of cleaning, because it is their livelihood. Hence, they suffer their constanttorment in silence, never complaining, but the feeling is there, the hurt and the growing angerat all those who had scorned their efforts. All in all, our group feels that it is crucial for us tostand up now and tell the world that cleaners are people too. They work hard, work longhours, all just to provide society with a clean and comfortable place to live in. They deserveall our respect, all our heartfelt thanks for all that they have done for us.4|Page
  5. 5. 1.4 Overview of the solutionWe are implementing a solution to help to solve this problem and try to raise awareness forand increase the appreciation for the contributions and works of the cleaners in our school.Firstly, we plan to put up profiles of some of the cleaners in the form of posters. Besides theirage, we will also put in the cleaners’ pay. Some other posters would be simpler, just simplyencouraging all, doesn’t matter whether student or staff, to smile for the cleaners. We felt thatthese posters would be effective especially for the students, as most of the cleaners are as oldas their parents. Hence the students can picture their parents in the cleaner’s place, hunchedover, sweeping the floor, constantly being ignored. This will encourage students tosympathize with the cleaners, and hence appreciating their efforts and making life easier forthem.5|Page
  6. 6. Background Research2.1 Issues involvedOur topic deals with one major issue. Respect. Respect, as defined by the Free OnlineDictionary, is feeling or showing deferential regard for something or somebody. But in muchsimpler terms, it is the value which the person or thing at hand is held. Tied in tightly withrespect is courtesy. Courtesy is defined as polite behavior. These 2 issues are closely linked,and are an inherent part of our project.2.2 Background researchThis blatant disregard for cleaners is a problem that cropped up only in recent years. Manyothers also feel for the very much under-appreciated cleaners. Sue Nelson, vice-chair of TheBritish Cleaning Council, was quoted saying that “the cleaning industry had been in declinesince the 1950s. But in those days there were few mod cons, cleaning appliances or chemicals,so scrubbing up was hard work and everyone who did it was greatly respected.”, but now,“cleaners are not so well regarded by society as the common belief is that better equipmenthas made the cleaners job easier. Apart from being really hard physical graft, cleaning has itsunsavory side and people such as street sweepers endure verbal and even physical abuse fromdrunks and other yobs. They also have to clean away vomit, condoms, human faeces, blood,and drug needles, often without specialist equipment or training.” 1 This is a very clearexample of what the cleaners have to endure, just to get by. They have to withstand constantabuse, both physical and verbal. For all they have to put up with, they definitely deserve ourgratitude for enduring this torment just to let us have a clean and comfortable environment tolive in.1 Undefined. (June 15, 2004). News. In Manchester Evening News. Retrieved September 1, 2011, from|Page
  7. 7. 2.3 Severity of current situationWe as children are taught the values of respect towards everyone, no matter whom. Yet, thesecleaners have served you diligently without complaint, but not a single thank you is said.Gratitude, in current society, is highly over-rated. In the past, when someone did somethingfor you, thanking the person would be a natural reaction, no matter the status of that person.However, nowadays, people have taken to ignoring those whose status they deem to be lowerthan their own. As such, many unsung heroes such as the cleaners, never receive their duerespect and gratitude. As students of Raffles Institution, one of the top schools in Singapore,we feel that basic respect is a value that should be inherent in our very character. And yet,students have been seen walking around with an upturned nose, not greeting, much less lookat the cleaners, the cleaners who have worked so hard to keep the school clean, and keep theschool looking like what it is now. It is not school pride if we are not even willing toacknowledge the people who have contributed to making the school look like what it is. Butrather, it is blatant disregard for others’ contributions, and is completely unbecoming of aRafflesian. This scene is highly disturbing as it proves one fact: that most people arehypocrites. They constantly preach the values of respect, courtesy and gratitude, and yet, theythemselves are not setting the example.2.4 Solutions to the problem and arrival at the final solutionThis problem had escalated to the point that, if not solved, the disrespect and disregard for thecleaners would spread to even those who opposed the convention of disrespect for thecleaners. Hence, we had to solve the problem quickly. We then decided on how to carry outour project as there were many ways to help get the students to respect the cleaners. Wethought of many solutions, but only a few were possible. This included placing postersaround the school and into the letter racks of classes. We also wanted to hold a classcleanliness competition, as it would reduce the amount of work the cleaners need to do, andalso help students to understand the enormity of the task that the cleaners had. However,there was already such a competition being held, and too many of these sorts of competitionswould reduce the effectiveness, and thus we felt that it was not advisable to proceed with it.We finally decided on holding a campaign, to advocate the respect and gratitude towards thecleaners. We wanted to go around holding talks, trying to instill others with the same passion7|Page
  8. 8. we have for this cause, encouraging them to support us. However, we found that it was toolarge scale an operation, and we did not have the manpower. After our plan for the talks hadfailed, we briefly considered videoing our speech and giving it to all class monitors to showto their classes. This would be efficient. But we phased that out too, as a speech through avideo would be much less effective, as the video itself would dampen the emotions that wewould want to show. After much negotiation and discussion, we settled on a poster as part ofour campaign. We wanted to have 3 types of posters. One would show a simple profile of acleaner in our school, with details like their pay, age and name. The second type would showa cleaner working hard, trying to keep the school clean, while the third type would simplyencourage all to smile for the cleaners.8|Page
  9. 9. Preparation for Action Week3.1 ProceduresOur Procedure is mainly split into 3 parts: Our views, the Social Survey and the Interview.Firstly, we had to establish that we truly felt for the cleaners’ plight, and that we earnestlyempathized with them. This allowed us to have the passion to argue for the cleaners’ cause,bringing to light their situation, convincing and persuading others to support our cause, andempathize with the cleaners.Secondly, our Social Survey, which was split into 2 parts: a pre-survey, and a post-survey.The pre-survey would be issued before our action week, to allow us to test the validity andtruth of our hypothesis. This also allowed us to formulate our Action Week plan. The post-survey, which was to be issued on the last day of the Action Week, would allow us to checkthe effectiveness of our action plan. For both surveys, we wanted to limit the number ofquestions to as little as possible. This is due to the fact that students and teachers may nothave a lot of time, and would not want to do such a long survey. We also did not want anyopen-ended questions in our survey, as people might be too lazy to answer them.Thirdly, our interview was quite hard to arrange, as not many cleaners were willing torespond to our request to interview them. The interview questions had been came up with asthe group came together as there are a limited number of questions we can ask. Therefore, wehad to pick out the most important questions to ask.3.2 Interview transcriptKey: Bracketed is for Lee Chan Wai Un-bracketed is for the Mrs. Chua Lee Lay, the cleaner in charge of cleaning the Junior Block(Good morning, Aunty.)Good Morning.9|Page
  10. 10. (I am from a group of year 2 students doing a project regarding the cleaners and how theyfeel about the way they are treated and if they are respected by the students or not. Do youmind answering a few questions?)Sure.(Thank you very much for your time Aunty! As a group, we wanted to find out roughly howis it like working as a cleaner? How is your pay like? How many hours do you work a day?How do staff and students treat you in general?)Wow, so many questions! Ok, I will answer them one by one. As a cleaner, my workinghours are quite long. I come to school at about 5.50 in the morning, or earlier, and work untilabout 6 to 7 in the evening. So I am usually in school before most students, and leave schoolevery day after most students. As for pay, I get about $200 a month, which is not a lot, barelyenough really. The price of living in Singapore isn’t very cheap you know. I don’t have muchmoney, so I bring food for lunch instead f buying. It’s cheaper that way. We have lunch atabout 1.30 in the afternoon, where a few of us cleaners will take our lunchboxes and gosomewhere quiet to eat. It’s tiring work. And very boring.(Yes, I understand.)Normally, I start with cleaning the ground floor rooms. You know, the rooms on the groundfloor…(The seminar rooms? Is that what you’re referring to?)Yes, yes. That’s it. I start with cleaning those first. The students don’t always use it, but forsome reason, they’re always dusty. So, sweeping the floor there is always one of my priorities.I sometimes clear the dustbins first also. But generally, I clear the dustbins first. And no, notmany people greet me. It’s actually those students on the 3rd and second floor, which greet meor thank me [refers to the Gifted Education classes and 2H]. The students on the first floor,especially those in that class over there [points to 2A] are very rowdy all the time, and theyalways ignore me when I go into their class to change their rubbish bin plastic bags. Theyalways seem to have a lot of rubbish. Teachers who pass by generally don’t greet me, they10 | P a g e
  11. 11. just walk on. Only a few, maybe about 2 or 3 teachers even smile at me or ask me how I am. Iam happy when they do that. Very few students greet me also. But I really like it when people,no matter if its teachers or students, greet me.(Oh, I see. What do you think of the level of cleanliness of the classes around in the JuniorBlock? Do you think they are very dirty?)Actually, I feel that the standard of cleanliness here is terrible. My job is never-ending, classafter class, room after room. Not to mention the toilets, always flooded, and people urinateeverywhere, and it runs all over the floor. People also don’t flush after they use the toilet, soit’s always very smelly and unsightly and very, very unpleasant. Bur I have to clean them. Ihave no choice. And the students leave scraps of paper lying around and leftover food crumbsor unfinished food everywhere, in the toilets, the classrooms, under tables… It’s a veryunpleasant job, which is why I am leaving the school.(Oh… Why? And where are you going next?)I am actually going for an office job, as in to clean offices. The pay is better there; it’s muchcleaner and more comfortable to work in. I will also be much more appreciated there. It’s amuch better life, and work is much easier with higher pay, so I’m leaving next Friday, at thebeginning of the month. I’ve been working here for quite some time already, I can’tremember how long though… But I hope that answers all your questions.(Yes, thank you very much for your time, Aunty!){This interview was translated from Chinese to English for the purpose of this report. Notethat all of the interviewee’s statements are personal opinions and should not be held againsther.}After the interview was carried out, the aforementioned cleaner, Mrs. Chua left the school fora cleaning job at an office on the 5th of August.11 | P a g e
  12. 12. 3.3 Interpretations of results and implicationsFrom the survey, we can see that only about 8% of the students claim they know how manycleaners there are in the junior block, but out of all the 8%, none of them got the number right.Thus, in short, none of the students actually know that there is only one cleaner taking care ofthe entire junior block. This is very troubling as it shows that students do not even notice thecleaners. They just treat them as lower class people and do not bother to greet them. This isfurther supported by question 3, as about 50% of the students never greet the cleaner.From question 4, we can see that about 80% of the students rate their class 3 and below onthe cleanliness scale. This only makes things worse as it shows that despite knowing theeffort needed to clean their classrooms, they still do not greet the cleaner and appreciate herefforts.How would the public see us? If they catch wind of the current situation of ingratitude thestudents at Raffles Institution have, our reputation is sure to fall.3.4 Alternative explanations for findingsOther than pure lack of gratitude, we feel that there is another possible reason for students tonot greet the cleaner.We feel that students at RI are also too proud, thus they might feel embarrassed if they greetthe cleaner. Being in an elite school, students might feel that they are much more importantand thus there is no need to greet the cleaner. What they fail to realize is that cleaners are justas important as the students themselves. Imagine if RI had no cleaners. What would happen?It would surely not be the elite school that it is today. Thus, we feel that pride might be acontributing factor towards the lack of appreciation that the cleaner receives.3.5 Interview analysisFrom the interview, we can see that the cleaner works very hard to keep the Junior Blockclean, working for 12 hours every day. Furthermore, the pay she receives is barely enough,considering the high cost of living in Singapore.The cleaner has to clean all four floors of the junior block, including the 15 classrooms, thetoilets and the computer labs by herself. The classrooms are always dirty, as students often12 | P a g e
  13. 13. eat in class and leave food wrappers and litter lying around. Students also do not have theinitiative to clear the dustbin themselves when they are full, thus the dustbins are alwaysoverflowing and there would be a mound of rubbish around the dustbin. Therefore cleaningthe classrooms alone requires a lot of effort.And that was just the beginning. The cleaner also has to clean the toilets, which are extremelydirty, as students do not even have the basic decency to flush after usage, leaving the cubiclessmelly and disgusting.However, despite having to go through all of those, the cleaner does not even get a simple“Thank You” from the students. Even teachers, who are supposed to be setting a goodexample for students to follow, do not greet the cleaner. This is very worrying as we are anelite school, a school with the highest standards possible. We are winning competitions hereand there and yet we do not even have the basic respect for people within our school.13 | P a g e
  14. 14. Action WeekDuring this week we placed posters (annex B) all around the junior block, trying to get morestudents to respect the cleaners and greet them. The posters included a profile of the cleaners,presenting facts about them. These facts included information such as the amount of moneythe cleaners earned in a month or how old they are. However, we had to get permission fromthe cleaners and from the school before we were allowed to put up the posters. We weretrying to inform the students about how hard the cleaner’s life could be and how we could doour part to make the cleaners happy each day. We also placed the posters into each class’sletter racks. This not only helped our promote our campaign, but also served as a reminderthat, even through all our studying and hectic school life, we must not forget our priorities,and what we should be doing for others, not just for one’s own selfish gain.We also conducted a post survey on the same students to see how effective our project hasbeen and the results were quite promising. About 70% of the respondents replied that theygreeted the cleaners whenever they saw them, up from 20%. This shows a great improvementas we managed to get more students to greet and show respect to the cleaners. We alsochecked the classrooms and surprisingly, the classrooms were also cleaner. When weconducted the post survey, more students felt that their classes were cleaner and we alsoasked the cleaners some simple questions and they replied that they also felt that theclassrooms had less litter. Most felt that they felt very sorry for the cleaner, and decided tokeep their classrooms clean. In a way, we had achieved a class cleanliness competition, albeitwithout the competitive factor.From this, we felt that our project was a success as we managed to get more students to greetthe cleaners every time we met them. We also had to seek plenty of guidance from ourteacher mentor involving our surveys as to get an appropriate amount of completed surveys.We also believed that our project was able to help the cleaners be happier as they would begreeted more often and would not be ignored by students walking past them.14 | P a g e
  15. 15. ReflectionNo project is perfect, and ours is no exception. With regards to our project’s limitations andweaknesses, there are four main factors. Firstly, we have limited time. As our project’s topicis very wide and it needs lots of information from both teachers and students of differentlevels, we would need lots of time. However, we just do not have that much time in our dataanalysis, surveys and interviews. This is because as we have mentioned our project needsboth information and point-of-views from teachers and students, not to mention that we stillought to analyse that huge amount of data, we are actually doing two sets of research underthe same topic. The limited time also contributes to that extra pressure that is being put on us.We are pressured to complete the project quickly and well, lest we get retained. We areforced to rush our research and our interviews, and we are not given much time to actuallylearn and absorb any of the material before rushing off to the next phase of our researcheducationSecondly, we are only doing this type of Research Education, Design for Change for the firsttime; we do not have the ability and capability of organizing enough time for each phase ofour project. Also, we do not have the skills and the experience to know what to do and how todo it. Even though the talks may have helped, but experience is also one of the key factorsleading to a good and well done project. If we had more experience, it is believed that thisproject would be much more successful. Also, we are the first batch of students doing thisResearch Education, so we do not have any past references to make use of, and thus, we areventuring into uncharted waters, having to take a lot of risks and gambles, because we haveno real idea how it is supposed to be done. We also have pressure to do well; we would belaying the foundations for future batched who wish to pursue this form of Research Education.Thirdly, we had limited contacts. Although this might not seem important in other projects,this is certainly very important for us. As our topic targeted students and teachers, we neededlots of people to complete our surveys. Since we are first-timers for this project, we have noidea how we should go about getting responses, as our subject-matter is very ideals andmorals based, and as such, finding a suitable interviewee was no mean feat. Thus we have to15 | P a g e
  16. 16. go out of our way to find as people who were willing to be interviewed by us. This is also aresult of our time constraint.Fourthly, we had to restart our project and re-pick a topic very near to the deadline. Our firstproject was to try and paint glow strips along the doors and steps of the HDB flats of theelderly. This was to help save energy, and also to reduce accidents involving the elderlybecause they could not see. We did a survey and found out that the old folks have troubleseeing in the dark and so by carrying out this project, we wanted to allow the old folks to seewhere the door and any steps were that could cause them to fall, while saving energy by usingstrips painted with glow-in-the-dark paint. All this fell apart when a year 3 ResearchEducation group, the Home Creation group, was delayed by about 1 month, and thus we wereunable to pursue this project any further due to our inability to finish the project in time. Thishappened during the June holidays, and so we had to embark on a new project topic. Our nextproject was inspired by one of our teachers. She felt sympathy for the cleaners our school,sparking off our next project title. Our objective was to try and get students to respect andgreet the cleaners more as they keep our school clean. Therefore, we wanted to get morestudents to greet the cleaners. Our final aim was to encourage more students to sympathizewith the cleaners as they do not earn very much and they are in an unavoidable situation.The fourth factor would be limited resources. Our limited resources include educationaldatabases and reference materials from libraries. Since our topic regarded morals and ideals,it was very opinion-based. As such, there were few documents written readily available onthe matter, and it also slowed down the speed of development of the project by that fact andtook a long time finding appropriate articles to formulate our survey questions.Finally, the fifth and the last factor is the limitation of abilities. It is our first time doing thisproject, leading to the lack of abilities in the various areas of the project. The lack of aprevious experience is also what that affected us. Not enough ideas were generated forpreliminary reports and wasted quite a bit of time already before actually starting our project.This was a new experience for the students, and because of the lack of previous experience,there was difficulty solving many small problems and the project was hampered by the fact.Lacking the necessary time management skill and were unable to efficiently and quickly planout sufficient time for each component, the result of the project was of course not as good asplanned. The lack of skills is also another weakness, among other things. Despite being16 | P a g e
  17. 17. taught how to do it, with lack of experience in doing an holding an actual campaign was farremoved from the comfort of our talks and brainstorming sessions. Hence, there were manydifficulties. As for the actual project, our data collating skills were very weak. Much time wasspent a lot of time gathering and drawing out conclusions from the gathered results from thesurveys.All in all, the lack of experience was a main factor that limited us in what could beaccomplish. Good organizational skill was also lacking from the project and the group eitherspent too much or too little time on a certain component, causing some components to requireadditional and heavy editing. However, some factors leading to our rushed project was notthrough any fault of our own, and hence, should not be fully blamed for all the events andhiccups that have taken place.Despite the many setbacks that we have faced and weaknesses that our project may have, wehave also had many things that give a cause for celebration. Our project title in itself was notcompletely original, but it went straight to the heart of the matter. As the saying goes,“charity starts at home”. Many of the other DFC groups have targeted people all around theisland, battling many problems. That is admirable of them; however problems exist right athome in our school, and with our own problems, we can hardly be of much use to them, withour attention and focus and energy only half-heartedly spent on them. It also, franklyspeaking, a truly well-done piece of work, and we deserve to be proud of it. Despite a verylate change of topic due to unforeseen circumstances, we still managed to throw a projecttogether, despite all our setbacks and obstacles. It is truly worth congratulating. On top of that,it is also a very earnest from-the-bottom-of-our-heart project. We truly feel for the cleaners,and we feel that true passion is something that is an inherent part of DFC.Our project, however rushed it may be, has also shown potential. As a DFC project, it has theability to change lives and touch people’s hearts. Cleaners are not the unsung heroes in ourschool. In fact, teachers, and perhaps even inspirational people like prefects and classmonitors can also be targeted. They serve us whole-heartedly without fail. They could also behelped, their ceaseless and tireless efforts brought to light. But this may not be restricted toour school. Our project can extend to all around Singapore who have served or helped, buthave not been shown their due gratitude and respect. Many unsung heroes are out there. Theynever stop serving, and yet they are not shown the appreciation that they so rightly deserve.17 | P a g e
  18. 18. As such, we feel that this effort should not stop here, but the wheel should be taken over byothers who succeed us, carrying on this effort and this worthwhile cause, fighting for theappreciation of all who deserve it.18 | P a g e
  19. 19. AnnexesA) Pre-surveyWe are a group of Secondary 2 students conducting someresearch for RE. Please help us fill in this survey. Thank you!Q1) Do you know the number of cleaners in charge of the cleanliness of theJunior Block? (If no, skip to question 3)Yes NoQ2) If so, how many?Ans: ___________Q3) How often do you greet the cleaners?Never Daily Weekly MonthlyQ4) How clean is your class?1(very dirty) 2 3 4 5(very clean)Q5) What is your preferred way of raising awareness and respect towards thecleaners among students?Placing posters around the Junior BlockHolding a cleanliness competitionIntroduce the cleaners to each classPlacing the cleaners profile into each classes letter racksOthers19 | P a g e
  20. 20. B) Post-surveyWe are a group of Secondary 2 students conducting someresearch for RE. Please help us fill in this survey. Thank you!Did you happen to come across a poster involving cleaners in the junior block?Yes NoDid your mindset towards the cleaners change?Yes NoHow often do you greet the cleaners whenever you meet them?Ans:How effective do you think our posters have been? (On a scale of 1 to 10 with 1being the least effective and 10 being the most effective)Ans:20 | P a g e
  21. 21. C)Poster Age: 55 Monthly pay: $200 Job: Clean the whole junior block Works about 13 hours a day She feels that the classrooms in the junior block is especially dirty and that only 2 or 3 students greet her a day.Please greet the cleaners if you see themto make their day!! Thank you! 21 | P a g e