Soccnx III - A profile is the key to a users' Connections knowledge store. Exploit it!

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Speakers: Stuart McIntyre

Profiles is possibly the most powerful and easy to customise feature within Connections, yet is often left in a vanilla state with irrelevent fields, poor choice of results shown, inaccurate data and limited social features. Instead, it should be the first place a Connections project team look to improve - after all every user has a profile, and every piece of content will reference the profile of the user that created it. So let's make it as strong as it can be - add attributes, fine-tune search results, add relevant data from other applications, embed social media content and so on. Pull up a chair, grab your notebook and prepare to hear how Profiles can be exploited for the good of all...

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  • Soccnx III - A profile is the key to a users' Connections knowledge store. Exploit it!

    1. 1. A profile is the key to a users Connectionsknowledge store. Exploit it! 22 June 2012
    2. 2. Your Presenter Stuart McIntyre CTO, Collaboration Matters Connections Specialist Blogger/Podcaster/Design Partner/Speaker Feel free to contact me: blog.collaborationmatters.com thisweekinlotus.com stuart-mcintyre.info facebook.com/stuartmcintyre ibmconnectionsblog.com twitter.com/stuartmcintyre quickrblog.com linkedin.com/in/mcintyre lotusphereblog.com stuart@collaborationmatters.com Social socialconnectionsConnections .info
    3. 3. About Me about.me/stuartmcintyrestatic.panoramio.com/photos/original/50217323.jpg
    4. 4. Interaction is good! #soccnxImage: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
    5. 5. So which is the most important feature in Connections?
    6. 6. Communities?
    7. 7. Files?
    8. 8. Activity Stream &Homepage?
    9. 9. Me?Profiles.
    10. 10. Why?
    11. 11. Most importantly...
    12. 12. Most importantly...User Adoption
    13. 13. Profiles should be
    14. 14. Profiles should be
    15. 15. Profiles should be but are often...
    16. 16. So what do we do?
    17. 17. Never ever (never!) roll outConnections with default Profiles
    18. 18. e.g. remove PagerID, add field for employee ID Never ever (never!) roll outConnections with default Profiles
    19. 19. What do users want/need to find?
    20. 20. What do users want/need to find? e.g. Survey your users, add fields/search attributes accordingly
    21. 21. How are individualscategorised in your organisation?
    22. 22. How are individuals categorised in your organisation?e.g. How do you rank/reward/promote your employees? Ensure that is represented in Profiles
    23. 23. You’re in apanic... Sev 1Crisis! Whatdo you need?
    24. 24. e.g. What do users need in a hurry, ensure this is available on biz card/search resultsYou’re in apanic... Sev 1Crisis! Whatdo you need?
    25. 25. Free text is everything... And nothing...
    26. 26. Free text is everything... And nothing...e.g. Ensure contextual data is populated (About me etc), but offer dropdown/restricted fields for ordered data
    27. 27. Reward (regular) input
    28. 28. Reward (regular) inpute.g. old data is misinformation, use badges and rewards to stimulate updates
    29. 29. Remember...But in truth, social softwareusers do and the businessproblems the tools address.Jakob Nielsen, Usability Guru
    30. 30. Questions?
    31. 31. Resourceshttp://www.slideshare.net/stuartmcintyre http://www.redbooks.ibm.com/abstracts/tips0854.html
    32. 32. Questions?

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