Successfully reported this slideshow.
Your SlideShare is downloading. ×

Open Your Connections Toolbox! deploying the right tools in the right place for the right reasons

Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Loading in …3
×

Check these out next

1 of 26 Ad

Open Your Connections Toolbox! deploying the right tools in the right place for the right reasons

Download to read offline

When it comes to delivering IBM Connections to the end user – the best approach can be quite confusing and a little daunting! Considerations for platform, support, security, mobility and content management all need to be considered and embedded into your delivery, rollout and adoption plans.

In this discussion we will look at the most common ways users will interact with Connections, and ensure you are delivering the best tools and best support for those tools to make the user experience easy, functional and non-disruptive.
From browser access inside and outside the firewall, to mobile devices and tablets, to Plug-In tools for your mail clients and desktop – let’s put the tools where are needed, and where they will be used every day!

When it comes to delivering IBM Connections to the end user – the best approach can be quite confusing and a little daunting! Considerations for platform, support, security, mobility and content management all need to be considered and embedded into your delivery, rollout and adoption plans.

In this discussion we will look at the most common ways users will interact with Connections, and ensure you are delivering the best tools and best support for those tools to make the user experience easy, functional and non-disruptive.
From browser access inside and outside the firewall, to mobile devices and tablets, to Plug-In tools for your mail clients and desktop – let’s put the tools where are needed, and where they will be used every day!

Advertisement
Advertisement

More Related Content

Similar to Open Your Connections Toolbox! deploying the right tools in the right place for the right reasons (20)

Advertisement

More from LetsConnect (20)

Recently uploaded (20)

Advertisement

Open Your Connections Toolbox! deploying the right tools in the right place for the right reasons

  1. 1. Philadelphia, April 26-27 2018 13 Open Your Connections Toolbox! Jared Roberts, ISW @jazzaroberts
  2. 2. PLATINUM SPONSOR GOLD SPONSORS BRONZE SPONSORS GOLD PLUS SPONSOR SILVER SPONSORS SPEEDSPONSORING BEER SPONSOR
  3. 3. Social Connections 13 Philadelphia, April 26-27 2018 13 Agenda • Why we’re here… • What (actually) is Connections? • Connections touchpoints • Opening the toolbox… • The role of I.T • Adoption planning and the toolbox
  4. 4. Social Connections 13 Philadelphia, April 26-27 2018 Why We’re Here… • Share, learn, experience, debate! (ahem…. discuss…!) • Meet fabulous people • Party like it’s 1999
  5. 5. Social Connections 13 Philadelphia, April 26-27 2018 Who is this? • Senior Software Engineer/Consultant • Melbourne, Australia • Admin/Consultant/Pre-Sales/Techie – most ICS areas • IBM Champion • Fan of the User • Dad of 2 • Not great at sports • Drummer for Desecrator • Heavy Metal - Melbourne, Australia • The best band you’ve never heard of • We tour a lot (30000km in the last year) • I wrote abstracts for this conference from a tour bus! • Lifelong music nerd (play drums, guitar, bass, sing) • …hence not great at sports
  6. 6. Social Connections 13 Philadelphia, April 26-27 2018 What (actually) is Connections? We all know……. don’t we? ?
  7. 7. Social Connections 13 Philadelphia, April 26-27 2018 What (actually) is Connections? it’s like Facebook but for business its like LinkedIn but for business social business platform a thing to share files it’s like sharepoint an intranet online corporate directory • From a tech perspective… techies/consultants are able to explain it to each other… • BUT – for the average user/employee/person: One solution to: • Unite your employees. • Unlock knowledge & experience. • Work more closely with customers. • Reduce duplication. • Save on travel. • Find the right people. • Bring augmented intelligence to your work. • IBM’s explanation: “IBM Connections brings social networking to the enterprise and helps you to communicate, collaborate, and build strong relationships with others”
  8. 8. Social Connections 13 Philadelphia, April 26-27 2018 What (actually) is Connections? • In short it explains, the concept of: • a person-centric environment, • that brings together people, one-on-one through profiles or in groups (communities) • allowing them to share information & expand knowledge. • But more importantly, it also visualizes the reasons behind the interface of IBM Connections. Allowing you to go through the various elements and helping them understand the differences between the various screens and options. • “Connections is a platform that enables people to work together, offering a box of tools that you can use to share information, tasks and knowledge with others. It’s an environment where you’re connected through your profile to others by way of their profiles so that you can share information and work together with them. Individually or in groups (Communities). The information can be shared through various independent or community apps like Files, Activities and Blogs or through simply sharing status updates.“ www.femkegoedhart.com
  9. 9. Social Connections 13 Philadelphia, April 26-27 2018 Connections Touchpoints
  10. 10. Social Connections 13 Philadelphia, April 26-27 2018 Connections Touchpoints • Browser • Mobile & Tablet • Windows Desktop • MS Office • IBM Notes • Watson Workspace • Others: Box, Custom Apps BANK
  11. 11. Social Connections 13 Philadelphia, April 26-27 2018 The Connections Toolbox • Available tools for IBM Connections that are: • ”Out of the box” • Easy to implement • Not so easy to implement • Free • Not Free • Can’t live without
  12. 12. Social Connections 13 Philadelphia, April 26-27 2018 Opening The Toolbox - browser • Homepage • Activity stream • Intranets/Portals • OrientMe • WorkplaceON • ICEC
  13. 13. Social Connections 13 Philadelphia, April 26-27 2018 Opening The Toolbox – mobile/tablet • Mobile/Tablet
  14. 14. Social Connections 13 Philadelphia, April 26-27 2018 Opening The Toolbox – Notes • IBM Notes
  15. 15. Social Connections 13 Philadelphia, April 26-27 2018 Opening The Toolbox – Desktop • Windows Desktop • Mac Finder plugin • File Sync!
  16. 16. Social Connections 13 Philadelphia, April 26-27 2018 Opening The Toolbox – MS Office • MS Office (Outlook, Word, Excel, PowerPoint)
  17. 17. Social Connections 13 Philadelphia, April 26-27 2018 Opening The Toolbox - Workspace • Watson Workspace
  18. 18. Social Connections 13 Philadelphia, April 26-27 2018 Opening The Toolbox - Apps • Custom Apps
  19. 19. Social Connections 13 Philadelphia, April 26-27 2018 Opening the Toolbox… • Challenges in getting this stuff out there • Hard factors • security, legal, compliance, risk • Discretionary factors • Lack of management buy-in/sponsorship, IT constraints, no permission to launch or market the tools • Choosing the right stuff • Choose Toolbox requirements as part of IT project to deploy Connections • Starting small (specific use cases) • Release tools as part of releasing Connections capability. (iterative approach)
  20. 20. Social Connections 13 Philadelphia, April 26-27 2018 The Role of I.T • Part of a transformation team • Users are your customers • I.T are facilitators • Don’t be blockers! * • First answer by IT should not be NO! It should be WHY? And HOW CAN I HELP?
  21. 21. Social Connections 13 Philadelphia, April 26-27 2018 Adoption Planning and the Toolbox • I.T planning to begin at the same time as user adoption planning • User training is ESSENTIAL • Various ways to train & enable… even within Connections! • Adoption Strategy: Please attend Luis Suarez’s workshop 9am tomorrow
  22. 22. Social Connections 13 Philadelphia, April 26-27 2018 Adoption Planning and the Toolbox • For Users... • Touchpoint • Kudos Badges/Thanks • ICEC • WorkplaceON • Component Pack (customizer/OrientMe)
  23. 23. Social Connections 13 Philadelphia, April 26-27 2018 Adoption Planning and the Toolbox • For Admins/Community Managers/LOB Leaders... • Kudos Analytics • ConnectionsExpert/iDNA • Cognos • CC Metrics, • Watson Analytics
  24. 24. Social Connections 13 Philadelphia, April 26-27 2018 In Summary • Marketing Connections is important • Be clear on what Connections “is” - and what it does • Recognise how your users work. What they need. What they are missing. Where their skills may be improved • HOW is equally important as WHY • Build user training into adoption plan • Put the tools where are NEEDED • Desktop, Notes, Watson Workspace, MOBILE!! • Measure, learn and adjust • Analytics & adoption planning
  25. 25. Cheers ‘n’ Beers! Stay In Touch! Jared Roberts Senior Software Engineer / Consultant - ISW jroberts@isw.net.au +61 417 215 700 @jazzaroberts https://isw.com.au https://kudosapps.com
  26. 26. PLATINUM SPONSOR GOLD SPONSORS BRONZE SPONSORS GOLD PLUS SPONSOR SILVER SPONSORS SPEEDSPONSORING BEER SPONSOR

×