1. Berlin, October 16-17 2018
IBM Connections 6.0 CR3 New Features !
Improving The User Experience
Jim Puckett,
Product Manger
IBM Connections, IBM Docs
@jimtpuckett
4. Social Connections 14 Berlin, October 16-17 2018
IBM Connections 6.0 CR3
Improving the User Experience
5. Social Connections 14 Berlin, October 16-17 20185
The Connections
Product Idea Lab
https://connections.ideas.aha.io
• Add new ideas
• Vote on existing ideas.
6. Social Connections 14 Berlin, October 16-17 2018
Product Ideas Lab | by the Numbers
• 2 months since the Ideas Lab launched
• 680 ideas with 3,656 votes and 275 comments
• 500 participants from 166 organizations
• 36% related to Communities and its apps
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128
102
84
72
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20 18 12 10
Ideas by Category
Blogs/Wikis/Forums/Activities General/Multiple Areas Communities Files
Other Docs/File Viewer Profiles Administraton
Third Party Integration Mobile Orient Me/Homepage Engagement Center
7. Social Connections 14 Berlin, October 16-17 2018
IBM Connections 6 CR3
ReleaseThemes
Focus on your work
• Quickly return to the Communities and Files you viewed recently.
• Instantly filter recent content in Communities and Files.
• Pick up where you left off - Files will return you to the last view you were in.
• Simplified navigation and full-screen option for Files make it easier for both new and
experienced users to find the content they are looking for.
Increase User Adoption
• Deploy “Visual Update 1” with Customizer for a beautiful, modern user experience.
• Mobile Connections users have a consistent experience with the web user interface.
• Consistent experience when uploading images or files throughoutConnections.
• New filters for Metrics provide additional insights into usage activity and community health
and allow for the import of additional historic data.
• Engage users with fit-to-purpose communities, with the new Highlights app (preview).
Easier to install and customize Connections
• Connections Customizer allows you to change Connections for specific users.
• New quick filters and universal search capability can now be powered by Elastic Search
instead of SOLR - install it once to simplify the environment.
• Use “Visual Update 1” code to modernize Connections and to easily change colors, fonts,
icons, and other attributes
8. Social Connections 14 Berlin, October 16-17 2018
Connections 6 Review
New Orient Me (new home page) helps you focus on
important updates in your network.
Create more compelling communities with new
Community Layout and RichText Content widget.
Admins and Developers can add new capabilities or change
Connections without tedious source code editing by using
IBM Connections Customizer.
More easily manage and create communities with
Copy/Move Community capability.
Increase adoption through on-boarding withTouchpoint.
IBM Connections Engagement Center is available for
compelling social intranet sites.
9. Social Connections 14 Berlin, October 16-17 2018
Engaging Modern Communities
Standard Overview Page
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Touchpoint -on board new users with a guided experience
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IBM Connections Engagement Center
Beautiful Social Intranet Sites
12. Social Connections 14 Berlin, October 16-17 2018
Connections 6.0 CR3 & More
• Files Enhancements
• Community Landing Page
• Highlights
• Visual Update 1 (Periscope)
• Connections Mobile App Updates
• New Community layout (tabbed navigation)
• Rich Content App in Communities
• HighlightsApp
• Component Pack 6.0.0.6
• Ephox Editors 3.7.3.2
13. Social Connections 14 Berlin, October 16-17 2018
Focus on your work
Enterprise Ready Quick Results - find recently
accessed content anywhere in Connections, with
Elasticsearch!
Return to recently viewed Communities and Files.
Instantly filter recent content in Communities and
Files.
Collapsible side navigation pane provides full screen
view of content.
Get back to your work faster with “View Memory".
14. Social Connections 14 Berlin, October 16-17 2018
Quick Results & RecentViews
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• Search from anywhere in
Connections to get back to
recently accessed content with
Quick Results
• Recently viewed Files and
Communities at your fingertips.
15. Social Connections 14 Berlin, October 16-17 2018
Simplified navigation makes it easier to consume
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Files Filters
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Return to the last view you were using, such as Pinned
Files or a specific folder
17. Social Connections 14 Berlin, October 16-17 2018
New view of files and folders recently visited
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RecentlyVisited -Type to filter or find files by person.
Easily view someone’s files or get back to the full list.
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Filter the current view by tags, date, and more
20. Social Connections 14 Berlin, October 16-17 2018
Full screen view of your files and folders
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Toggle the folder or filter
panel open or closed with
one click
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All My Communities in one
place
I Created filter
Recently visited default sort
Change "Popular" sort to
"Number of Members"
Remove recommended
from My Communities
Remove paging in favor of
continuous scrolling
Add Type to filter
Remove text for restricted
and external icons (make it
hover text)
Move tags to appear after
the description
Move feed icon and link to
top
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Community Catalog Page
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ProposedTo-Be: Communities Catalog Page (post CR3)
Design Subject to Change
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Increase Adoption
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Deploy “Visual Update 1” with Customizer for a
beautiful, modern UX.
Mobile Connections users can have a consistent
experience with the web user interface.
Use the updated editor fromTextbox.io throughout
Connections for a consistent experience.
Metrics provide insights into usage activity and
community health. (Powered by Elastic Search)
Engage users with fit-to-purpose communities, with the
new Highlights (preview) app.
24. Social Connections 14 Berlin, October 16-17 2018
Customizer withVisual Update 1 using the ICS Design
Guide styles.
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25. Social Connections 14 Berlin, October 16-17 2018
Textbox.io editor makes creating content easier than
ever!
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Same editor for rich content, blogs, wikis, forums, activities, idea
blogs.
Customize the toolbar, fonts, and colors.
Consistent Upload Dialog (CR3)
Light color theme now available
26. Social Connections 14 Berlin, October 16-17 2018
Understand and Improve Engagement with Metrics
Powered by Elasticsearch
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Date Range Filters:
AllYears
Custom
Group By Filter:
Geography
Role
Department
Additional Reporting on Profiles,Communities, Bookmarks
Historic data migration
27. Social Connections 14 Berlin, October 16-17 2018
Engaging Communities
with new Highlights app (preview)
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Leverage flexible layouts to create
richer Community pages
Select new Highlights page as start
page for the Community
Aggregate files from parent and sub-
Community in one app
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Engaging Communities on Mobile
New Navigation & Overview
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Engaging Communities on Mobile -
Orient MeView Recent Communities Community Overview Community Forum
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Engaging Communities on Mobile -
Highlight App
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Easier to install and customize
Connections
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Customizer allows you to change Connections for specific
users.
Easier to modify on the fly, anytime.
Easier to upgrade release to release.
ICS Design Language System is a beautiful, modern,
user-tested experience including guidelines, React
components, and a Sketch library.
Use “Visual Update 1” code to change colors, fonts, and
other attributes and modernize Connections following
the ICS DesignGuide.
Finally, In August of this year (only a couple of months ago), we launched the Product Ideas Lab in an effort to provide more transparency between you and our product, design, and engineering teams. Since the Lab was started, we have received 680 ideas with 3,656 votes across 500 participants from 166 organizations. Those numbers are extremely impressive and show the passion our users have for Connections.
Looking at the breakdown on the right, a large number of ideas are specific to Communities and its associated applications such as Blogs, Wikis, Forums, and Activities. Doing the math, those represent approximately 36% of the ideas being generated. Trust me, we hear you, and we are taking steps to start fulfilling those ideas, starting with the delivery we made in September.
Increase User Adoption - let us help you gain the maximum value from the platform that you have invested in.
Adoption
Personalization
Improved UX
Remind customers who have not upgraded to C6 yet that there was a lot of good stuff delivered in Q1 2017.
Speaking Notes : IBM Connections Touchpoint provides an interactive user experience that can be used for a wide variety of user scenarios, such as profile creation, community and network contact recommendations, organization polling and more.
Users are guided through an introduction to IBM Connections, significantly enhancing their initial experience with the platform. Connections Touchpoint walks the users through the process of filling in their profile, choosing people and communities to follow, and reviewing important usage information from their organization. By providing users with personalized and relevant content immediately after their initial sign-in, Touchpoint helps users derive immediate value and your organization gain benefits from improved user adoption.
Note, Engagement Center is an add-on to Connections that has an additional price.
Quick results is based on Elastic search now instead of solr, but is also the foundation for a number of high value features.
Highlights app - roll out to select users to get a feel for it now. Based on ICEC.
making the ux more consistent - we heard you!
Main point here is about install customizer as the best way to modify Connections environment with branding or new functionality. Makes it easier to upgrade, less error-prone than modifying JSPs. Plus we did all the work to have a consistent theme across all of Connections, so changing the colors is dumb-simple.
That’s an image of the sketch library file, that designers can use to quickly mockup up screens in the ICS style.