Chapter 07


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Chapter 07

  1. 1. Introduction to Fire Protection 3rd Edition
  2. 2. Chapter 7 Fire Department Administration
  3. 3. Objectives <ul><li>Describe the six principles of command </li></ul><ul><li>List and describe the six components of the management cycle </li></ul><ul><li>Identify the four methods of communication </li></ul><ul><li>Describe fire department chain of command </li></ul><ul><li>Fill out a typical fire department organizational chart </li></ul>
  4. 4. Objectives (con’t.) <ul><li>Identify different fire department types </li></ul><ul><li>Identify the different ranks and their general responsibilities </li></ul><ul><li>Explain the terms customer service, one department concept, team building, and incident effectiveness </li></ul>
  5. 5. Introduction <ul><li>Fire administration leads and supports fire personnel in performing their functions </li></ul><ul><li>The fire chief balances the needs of the community and the department with the resources available </li></ul><ul><li>The fire department chief and staff follow management and command structure principles on a daily basis and in emergency situations </li></ul>
  6. 6. Principles of Command <ul><li>Unity of command </li></ul><ul><ul><li>One person, one boss </li></ul></ul><ul><li>Chain of command (see Figure 7-1) </li></ul><ul><ul><li>Interlinked levels of authority and responsibility </li></ul></ul><ul><ul><li>Flows from top to bottom </li></ul></ul><ul><ul><li>Clear lines of authority </li></ul></ul>
  7. 7. Principles of Command (con’t.) <ul><li>Span of control </li></ul><ul><ul><li>Effective supervision of subordinates </li></ul></ul><ul><ul><li>Usually span of 3 - 7 with 5 the optimum </li></ul></ul><ul><ul><li>Depends on complexity of operation </li></ul></ul><ul><li>Division of labor </li></ul><ul><ul><li>Major division is staff and line </li></ul></ul><ul><ul><li>One person or group cannot do it all </li></ul></ul><ul><ul><li>Those most qualified do the job (specialists) </li></ul></ul>
  8. 8. Principles of Command (con’t.) <ul><li>Delegation of authority </li></ul><ul><ul><li>Manager gives subordinates right and responsibility to take action of a specific mission </li></ul></ul><ul><ul><li>Mission is broken down into segments that are assignable by fire chief </li></ul></ul><ul><ul><li>Often used at emergency scenes </li></ul></ul><ul><ul><li>Cannot delegate responsibility for decision making </li></ul></ul>
  9. 9. Principles of Command (con’t.) <ul><li>Exception principle </li></ul><ul><ul><li>Keep supervisor advised </li></ul></ul><ul><ul><li>No surprises </li></ul></ul><ul><ul><ul><li>Unusual circumstances </li></ul></ul></ul><ul><ul><ul><li>Personnel issues </li></ul></ul></ul><ul><ul><ul><li>Major expense </li></ul></ul></ul><ul><ul><ul><li>Major incidents </li></ul></ul></ul>
  10. 10. The Management Cycle <ul><li>Organized thought process to achieve desired goals of the organization (see Figure 7-2) </li></ul><ul><ul><li>Planning </li></ul></ul><ul><ul><li>Organizing </li></ul></ul><ul><ul><li>Staffing </li></ul></ul><ul><ul><li>Directing </li></ul></ul><ul><ul><li>Controlling </li></ul></ul><ul><ul><li>Evaluating </li></ul></ul>
  11. 11. The Management Cycle (con’t.) <ul><li>Goals </li></ul><ul><ul><li>Conceptual, nonspecific, unmeasurable </li></ul></ul><ul><ul><li>Often included in a mission statement </li></ul></ul><ul><li>Objectives </li></ul><ul><ul><li>Statements oriented toward the stated goals with resources available </li></ul></ul><ul><ul><li>Attainable, measurable, understandable </li></ul></ul>
  12. 12. The Management Cycle (con’t.) <ul><li>Planning </li></ul><ul><ul><li>Determine objectives </li></ul></ul><ul><ul><li>Evaluate resources needed </li></ul></ul><ul><ul><li>Establish policies and procedures </li></ul></ul>
  13. 13. The Management Cycle (con’t.) <ul><li>Organizing </li></ul><ul><ul><li>Incorporates resources in structured relationship </li></ul></ul><ul><li>Staffing </li></ul><ul><ul><li>Assigns personnel resources </li></ul></ul><ul><ul><li>Staffs both line and staff functions </li></ul></ul>
  14. 14. The Management Cycle (con’t.) <ul><li>Directing </li></ul><ul><ul><li>Guides and directs subordinates </li></ul></ul><ul><ul><li>Establishes rules, SOPs, job descriptions, and assigned duties </li></ul></ul><ul><li>Controlling </li></ul><ul><ul><li>Keeps project on track </li></ul></ul><ul><ul><li>Uses budget as a control tool </li></ul></ul>
  15. 15. The Management Cycle (con’t.) <ul><li>Evaluating </li></ul><ul><ul><li>Determines whether goals and objectives are being met </li></ul></ul><ul><ul><li>Carried out both internally and externally </li></ul></ul><ul><ul><li>Uses budget and accepted standards as a tool </li></ul></ul><ul><ul><li>Ongoing process </li></ul></ul>
  16. 16. Fire Department Types <ul><li>Includes the following: </li></ul><ul><ul><li>Volunteer </li></ul></ul><ul><ul><li>Combination </li></ul></ul><ul><ul><li>Public safety </li></ul></ul><ul><ul><li>Career </li></ul></ul><ul><ul><li>Industrial fire brigades </li></ul></ul><ul><ul><li>Contract fire protection service </li></ul></ul>
  17. 17. Volunteer Fire Department <ul><li>Called paid call or on call </li></ul><ul><li>First fire departments </li></ul><ul><li>Still protects a large percentage of the population </li></ul><ul><li>Commonly paid position is driver/operator </li></ul>
  18. 18. Combination Fire Department <ul><li>Part paid and part volunteer </li></ul><ul><li>Often have paid officers and driver/operators supplemented with volunteers </li></ul><ul><li>State and federal mandates reducing number of this type of department due to training requirements </li></ul>
  19. 19. Public Safety Fire Department <ul><li>Police and fire combined </li></ul><ul><li>One chief </li></ul><ul><li>Answer both types of calls </li></ul>
  20. 20. Career Fire Departments <ul><li>Prevalent in large cities </li></ul><ul><li>Contain all or mostly paid professionals </li></ul><ul><li>May have a Reserve/Cadet training program </li></ul><ul><li>Require testing to join </li></ul>
  21. 21. Career Fire Departments (con’t.) <ul><li>Modern focus of departments </li></ul><ul><ul><li>Customer service </li></ul></ul><ul><ul><li>Internal and external </li></ul></ul><ul><ul><li>Team building </li></ul></ul><ul><ul><li>Incident effectiveness </li></ul></ul><ul><ul><ul><li>Ability to function quickly and effectively when called upon to act </li></ul></ul></ul>
  22. 22. Career Fire Departments (con’t.) <ul><li>Rank Structure </li></ul><ul><ul><li>Chief </li></ul></ul><ul><ul><li>Assistant/Deputy </li></ul></ul><ul><ul><li>Division/Battalion </li></ul></ul><ul><ul><li>Company Officer </li></ul></ul><ul><ul><li>Driver/operator </li></ul></ul><ul><ul><li>Firefighter </li></ul></ul><ul><li>Note : Number of levels and number of personnel in </li></ul><ul><li>each level varies by department size </li></ul>
  23. 23. Industrial Fire Brigades <ul><li>Organized to provide protection in a specific location </li></ul><ul><li>May be workers with fire suppression training </li></ul><ul><li>May be firefighters hired by company </li></ul>
  24. 24. Contract Fire Protection Service <ul><li>Provides fire department services (usually to a community) </li></ul><ul><li>Works on a contract basis for government or fire services </li></ul><ul><li>Works on a subscription basis for private sector </li></ul><ul><li>Nonsubscribers are billed for suppression costs </li></ul>
  25. 25. Communications <ul><li>Face-to-face </li></ul><ul><ul><li>Best method </li></ul></ul><ul><ul><li>Allows instant feedback </li></ul></ul><ul><li>Radio </li></ul><ul><ul><li>Quick when personnel are spread out </li></ul></ul><ul><ul><li>May be garbled or not received </li></ul></ul><ul><ul><li>No privacy </li></ul></ul>
  26. 26. Communications (con’t.) <ul><li>Written </li></ul><ul><ul><li>Used when time is not a critical factor </li></ul></ul><ul><ul><li>Maintains a record </li></ul></ul><ul><li>Electronic </li></ul><ul><ul><li>Fax and modem </li></ul></ul><ul><ul><li>Fast delivery </li></ul></ul><ul><ul><li>Provides written record </li></ul></ul><ul><li>Cell phones have many attributes of both </li></ul>
  27. 27. <ul><li>Fire administration is involved at all levels in accomplishing the mission of a department </li></ul><ul><li>Administration personnel perform according to widely accepted concepts and standards </li></ul><ul><li>Depending on departmental size and needs, the organization of the administration may vary widely </li></ul><ul><li>Without the support of staff, the line would not be able to function effectively and efficiently </li></ul>Summary