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Library 2.0 and Web 2.0


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Presentation for the Minnesota Association of Law Libraries Spring 2008 conference.

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Library 2.0 and Web 2.0

  1. 1. Shane Nackerud Minnesota Association of Law Libraries May 16, 2008
  2. 2.
  3. 3. Agenda <ul><li>Web 2.0 </li></ul><ul><ul><li>What is it? </li></ul></ul><ul><ul><li>What are the characteristics? </li></ul></ul><ul><ul><li>What are some examples? </li></ul></ul><ul><li>Library 2.0 </li></ul><ul><ul><li>What is it? </li></ul></ul><ul><ul><li>Why is it important? </li></ul></ul><ul><ul><li>What are some examples? </li></ul></ul>
  4. 4. What is Web 1.0?
  5. 12. 10 years later...
  6. 13. PROPOSAL: Semantic Web Development The Semantic Web
  7. 15. Interaction
  8. 16. Human Interaction
  9. 17. Computer Interaction
  10. 18. 15+ years later...
  11. 19.
  12. 21. Web 2.0 <ul><li>Easy to use </li></ul><ul><li>Encourage users to help build the information environment </li></ul><ul><ul><li>User trust </li></ul></ul><ul><li>Change based on use and user expectations </li></ul><ul><ul><li>Perpetual beta </li></ul></ul><ul><li>Allow for the reuse of data </li></ul><ul><ul><li>mashups </li></ul></ul><ul><ul><li> </li></ul></ul>
  13. 23. Categories <ul><li>Social networking </li></ul><ul><li>Media sharing sites </li></ul><ul><li>Social bookmarking/tagging sites </li></ul><ul><li>Wikis </li></ul><ul><li>Blogs </li></ul><ul><li>Virtual worlds </li></ul><ul><li>RSS feeds, podcasts </li></ul><ul><li>APIs </li></ul><ul><li>Widget development and inclusion </li></ul><ul><ul><li>Including chat or IM services </li></ul></ul>
  14. 24. Human Interaction
  15. 25. Social Networking
  16. 28. The next big thing?
  17. 29. Privacy Connection, Collaboration Being a part of something big
  18. 30. Media Sharing Sites
  19. 33. Copyright Connection, Creativity, Sharing Being a part of something big
  20. 34. Social Bookmarking
  21. 38. Wisdom of Crowds <ul><li>British scientist Francis Galton went to the fair </li></ul><ul><li>Watched the crowd try to guess the weight of a fat ox </li></ul><ul><li>The ox weighed 1,198 lbs. </li></ul><ul><li>The crowd’s average guess (about 800 people) was 1,197 lbs. </li></ul><ul><li>No one person got close, but the crowd collectively made the best guess </li></ul><ul><li>Critical Mass </li></ul>
  22. 40. Wikipedia statistics and comparisons <ul><li>Over 2.3 million articles </li></ul><ul><ul><li>~150,000 articles in online version of Britannica </li></ul></ul><ul><li>Impressive range of topics, especially in technology and popular culture </li></ul><ul><li>2005 Nature compared quality of Wikipedia vs. Britannica </li></ul><ul><ul><li>42 blinded, science entries </li></ul></ul><ul><ul><li>On average 4 errors in Wikipedia articles, 3 errors in Britannica entries </li></ul></ul><ul><ul><li> </li></ul></ul>
  23. 41. Wikiality <ul><li>Consensus of opinion trumps factual information </li></ul><ul><li>Encouraged viewers to alter specific topics in Wikipedia by writing: </li></ul><ul><ul><li>African elephants have tripled in the last six months </li></ul></ul><ul><ul><li>George Washington did not have slaves </li></ul></ul><ul><ul><li>Oregon is Idaho’s Portugal </li></ul></ul><ul><li>Together &quot;we can all create a reality that we all can agree on.” </li></ul>
  24. 42. Authority Breadth of information, dispersed expertise, a culture of welcomed contribution
  25. 43. Virtual Worlds
  26. 47. Computer Interaction
  27. 50. I find your lack of faith disturbing …
  28. 51.
  29. 58.
  30. 59. Questions?
  31. 60. Library 2.0 How have libraries reacted? (with a thanks to Peter Brantley and Lorcan Dempsey)
  32. 61. In 2006 EMI, the world’s fourth-biggest recorded-music company, invited some teenagers into its headquarters in London to talk to talk to its top managers about their listening habits. At the end of the session the EMI bosses thanked them for their comments and told them to help themselves to a big pile of CDs sitting on a table. But none of the teens took any of the CDs, even though they were free. “That was the moment we realized the game was completely up,” says a person who was there. “ From Major to Minor,” The Economist , Jan 10, 2008
  33. 62. Changing <ul><li>Music industry </li></ul><ul><li>Travel agencies </li></ul><ul><li>Book stores </li></ul><ul><li>Stock brokers </li></ul><ul><li>Education </li></ul><ul><li>TV and entertainment </li></ul><ul><li>Newspapers and magazines </li></ul>
  34. 64. Visits to LoC Reference Room 96-04
  35. 65. ARL Reference Queries/Full time students
  36. 66. ARL Circulation Statistics 1995-2003
  37. 67. Libraries are changing Web 2.0? Users expect it Users prefer it
  38. 74. Library 2.0 <ul><li>Library 2.0 is all about library users -- it's about participation -- involving users in service creation and evaluation. </li></ul><ul><ul><ul><li> </li></ul></ul></ul><ul><li>Creating user friendly services that people expect, and encouraging participation </li></ul><ul><li>Any service, physical or virtual, that successfully reaches users, is evaluated frequently, and makes use of customer input is a Library 2.0 service. </li></ul><ul><ul><li> </li></ul></ul><ul><li>Areas of change: policy, programming, physical spaces, and technology </li></ul>
  39. 75. Library 2.0 = (books 'n stuff + people + radical trust) x participation Darlene Fichter -
  40. 76. Attention and Workflow <ul><li>Then </li></ul><ul><ul><li>Resources scarce, attention abundant </li></ul></ul><ul><ul><li>Users built workflow around the library </li></ul></ul><ul><li>Now </li></ul><ul><ul><li>Attention scarce, resources abundant </li></ul></ul><ul><ul><li>The library must build its services around user workflow </li></ul></ul><ul><ul><ul><ul><ul><li>Lorcan Dempsey – “Getting into the Flow” (2007) </li></ul></ul></ul></ul></ul>
  41. 77. What can you do? <ul><li>Play </li></ul><ul><li>Experiment </li></ul><ul><li>Try things out </li></ul><ul><li>Try to meet your users’ needs with technology and services they are probably familiar with </li></ul>
  42. 78. “ Google is one of the few large companies that gets one fundamental rule of the Internet: Trying stuff is cheaper than deciding whether to try it.” Don Marti, LinuxWorld , Dec. 13 2007
  43. 79. In the flow …
  44. 80. Catalog/Amazon Mashup Want to learn more?
  45. 81. Add your catalog to the browser search <ul><li>Add your catalog to Firefox 2.*, Firefox 3.* Internet Explorer 7 </li></ul><ul><li>OpenSearch Technology </li></ul>
  46. 83. Easy to build search box Blog RSS Feed Aleph X created RSS Feed LibData RSS Feed
  47. 84. Our home pages are potential widgets
  48. 85. Libraries using Social Media sites
  49. 86.
  50. 87.
  51. 88.
  52. 89.
  53. 90.
  54. 91. Libraries and Wikis
  55. 94.
  56. 95. Libraries and Social Bookmarking
  57. 96.
  58. 97. <ul><ul><li> / </li></ul></ul>
  59. 98.
  60. 99. Libraries and Social Networking
  61. 105. Libraries and Virtual Worlds
  62. 108.
  63. 112. David Rumsey Map Collection
  64. 113. University of Minnesota
  65. 114. Staff Wiki –
  66. 115. UThink Blogs –
  67. 116. Meebo Chat widget –
  68. 117. Grad student view Resource suggestions based on subject - and library suggestions MyU Portal
  69. 118. myLibrary
  70. 119. iGoogle Integration
  71. 120. RSS Feeds –
  72. 132. Stuff Mentioned <ul><li>RSS </li></ul><ul><li>Wikis </li></ul><ul><li>Blogs </li></ul><ul><li>Podcasting </li></ul><ul><li>Tags and Folksonomy </li></ul><ul><li>Instant messaging </li></ul><ul><li>Photos and images </li></ul><ul><li>Social networking </li></ul><ul><li>Social bookmarking </li></ul><ul><li>Mashups </li></ul><ul><li>Videos/vodcasting </li></ul><ul><li>Virtual worlds </li></ul>Where (else) can we make our mark?
  73. 133. PLAY! Take some time and give these new technologies a try!
  74. 134. Something to think about <ul><li>Dale Hoiberg:. [The Britannica] model works well. Wikipedia is very different, but nothing in their model suggests we should change what we do. </li></ul><ul><li>Jimmy Wales: Fitting words for an epitaph… </li></ul><ul><li> </li></ul>
  75. 135. Wrap-up
  76. 136. Users are changing <ul><li>&quot;We simply do not understand enough about these students, who will have been weaned on peer-to-peer file swapping, Google searches, MySpace, and wireless instant messaging, nor about how new software and portable devices will influence the configuration of future learning environments” </li></ul><ul><li>“ Why Study Users?” By Diane Harley </li></ul><ul><li> </li></ul>
  77. 137. Users are changing <ul><li>“ How hard this new cohort works, how they try to compete, how they fit into teams. How they take risks –  all are different in statistically verifiable ways.  And those differences are driven by one central factor:” </li></ul><ul><li>“ growing up with video games.” </li></ul><ul><li>Got Game: How the Gamer Generation Is Reshaping Business Forever </li></ul>
  78. 138. 23 Things on a Stick MINITEX
  79. 140. Midwest Library Technology Conference May 29-30
  80. 142. Learning 2.0 from UMD Library Start at July 2007
  81. 144. Read Library blogs <ul><li>Tame the Web </li></ul><ul><ul><li> </li></ul></ul><ul><li>Lorcan Dempsey’s weblog </li></ul><ul><ul><li> </li></ul></ul><ul><li>Free Range Librarian </li></ul><ul><ul><li> </li></ul></ul><ul><li>Library Crunch </li></ul><ul><ul><li> </li></ul></ul><ul><li>ReadWriteWeb </li></ul><ul><ul><li> </li></ul></ul>
  82. 145. My new favorite blog!
  83. 148. Any other good blogs to read? Twitter some URLs! Mark your tweets as #mall08
  84. 149. Peter Brantley <ul><li>Architectures for Collaboration </li></ul><ul><ul><li> </li></ul></ul><ul><li>What Rupert would tell the DLF </li></ul><ul><ul><li> </li></ul></ul><ul><li>Peter Brantley’s Thoughts and Speculations </li></ul><ul><ul><li> </li></ul></ul>
  85. 150. Use Search for Web 2.0 or Library 2.0 tags
  86. 151. Architectures for Collaboration “ Libraries must change. We need to be focused on engaging the world, empowering people, thinking much more ambitiously, and sometimes taking risks that we think might border on foolish.”
  87. 152. Library Mantras <ul><li>Libraries must be everywhere – get your collections into search engines </li></ul><ul><li>Libraries must be designed to get better through use – how people use your resources should “teach the machine” </li></ul><ul><li>Libraries must be portable – is your library mobile device ready? </li></ul><ul><li>Libraries must be tools of change – our children probably won’t read printed books in college </li></ul>
  88. 153. Nokia Morph
  89. 154. Collaboration Libraries need to seek it out between each other and in the communities we serve
  90. 155. Libraries of the Future
  91. 156. Explaining Web 1.0, 2.0 & 3.0
  92. 157. Excited ? or ! I’ll let you decide
  93. 158. Lastly, thanks to Cody Hanson for the use of some of his slides and ideas
  94. 159. Questions? Thanks for having me! Shane Nackerud [email_address]