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Unisoft_Infotech_Company_Profile_2011_February

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Unisoft_Infotech_Company_Profile_2011_February

  1. 1. Company Profile June 2010 Unisoft Infotech www.unisoftinfotech.com
  2. 2. Key Facts Inception – 1997. Head-quartered in Bangalore. Strong Management and Executive Team. SAP Channel Partner since 2003. 40+ End-to-End Implementations. 125 SAP Professionals with industry experience of 1000+ years. Markets addressed – Indian Subcontinent and South East Asia. Executed 150+ projects across 6 countries. SAP Education Partner with an independent e-Academy. Serving more than 50 customers at the moment Profitable since inception.
  3. 3. Sachidananda Kini, MD & CEO –18+ years experience in Business Consulting and ERP/SCM Implementation. 15+ years of International consulting experience on SAP. Entrepreneur since 1997. Has worked with HMT, Eurolink and HP. Deepak Nakil, Director, Sales and Marketing – 20+ years in IT Services industry with experience in three continents. Has worked with Godrej, Wipro, HP and two start-ups. Thenappan V, Director - 25+ years experience in IT industry as an entrepreneur and business person. Singaporean national and is active in IT Distribution business. NV Maslekar, Independent Director - 25+ years experience in the industry as a professional, entrepreneur and executive coach. Management Team
  4. 4. George PG – 20+ years experience in manufacturing, ERP and Supply Chain Management. More than 10 years experience in SAP business in India and South East Asia. Experience in SAP Logistics Modules as a consultant. Prakash Kalal – 25 years experience in manufacturing, software engineering, ERP in India and Asia Pacific. More than 10 years experience in SAP. Knowledge of SAP Technology (ABAP, BASIS, BIW). Has engaged more than 50 customers in SAP in India and Asia Pacific. Deepak Goenka – 20 years experience in IT industry with knowledge of product development and implementation. Certified SAP FICO consultant with strong knowledge in Taxation and Indian GAAP. Expertise in Costing and profitability Analysis. Executive Team
  5. 5. Bhanu Prasad – 16 years experience in technology and application development. Knowledge of J2EE and Microsoft technologies with strong emphasis on EAI and B2B integration. SAP Net-weaver certified. NV Ramesh – 20 years experience in various industry verticals such as Automotive and process industries. Expertise in SAP Best Practices for India (Baseline) and various other industries. Trained in SAP CRM for the mid-market. More than 100 pre-sales engagements within India and abroad. Anand P – 25 years experience in project management within the Indian subcontinent. Exposure to diverse industry and cultural background within the subcontinent and has managed more than 30 SAP projects. Executive Team
  6. 6. SAP Practice Highlights Parameter Value Number of Consultants 125+ Functional : Technical 60:40 ERP : Business Suite 90:10 India: Overseas 70:30 Average Age 30 Years PM/TL : Individual Contributors 20:80 Average Bench Size 10% Average Industry Experience 6 + years Average SAP Experience 3+ years SAP Certified? 15% Best Practices Trained? 100% ASAP/UNISAP Trained? 100% Internal Trainings Conducted/Year 50
  7. 7. Certifications and Partnerships Product and Services - SAP A1 Channel Partner & SAP B1 Partner Education - SAP Education Partner & SAP University Alliance Partner Application Management - SAP Certified Support Partner Technology - HP/IBM/Sun Business Partner for Technology and ISV Beyond ERP - Fiorano, Prospecta and Easy Software Quality Certification - ISO Memberships - CII, NASSCOM and SITF
  8. 8. Intellectual Capital Solution Repository Project Repository Process Repository UNISAP Methodology (based on ASAP, ASAP Focus and ASAP Focus Lite) UNICARE Methodolgy for AMS Consumer Products Solution Framework and Templates Industrial Machinery Solution Framework and Templates Auto Suppliers Solution Framework and Templates SAP Integration with 3P Products - Barcode, POS, Weigh-Bridge and SFC Complementary Software Certification SAP Archiving Solution 40+ projects 1000+ reports Documentation Repository Project execution plans Issues and Resolution Repository
  9. 9. Software licenses for SAP Business Suite 100 people ready-to-use infrastructure in Bangalore Channel partner network of 10+ partners SAP e-Academy in Pondicherry APAC office in Singapore SAP Development and Support infrastructure with more than 15 servers Infrastructure
  10. 10. Solutions and Services www.unisoftinfotech.com
  11. 11. SAP Solutions and Services 1. ERP Evaluation and Business Process Engineering 2. SAP ERP Implementation and Roll-out 3. Technical and Application Upgrade 4. Application Management/End User Support 5. Audit and Continuous Improvement Services 6. SAP Archiving and Document Management 7. Business Intelligence and Dashboards 8. SAP Portal, Workflow and ESS/MSS 9. Corporate Governance, Compliance , Security and Risk Management 10. Customer Education – End User, Key User and Management
  12. 12. Technology Solutions & Services 1. Enterprise Application Integration (EAI) 2. Desktop Productivity Solutions 3. Data acquisition and integration 4. Programming and Application Development 5. Master Data Management 6. Single-Sign On and User Management 7. Disaster Recovery and Security 8. Business Process Monitoring 9. Trace and Track Solutions 10. Mobile Infrastructure Solutions
  13. 13. Success Stories www.unisoftinfotech.com
  14. 14. All-in-One Partner 2003
  15. 15. CPG100 - 2003
  16. 16. CPG100 Success Story
  17. 17. First Indian Customer
  18. 18. Customer Support Organization(CSO) www.unisoftinfotech.com
  19. 19. CSO Methodology Prioritize Monthly /weekly Reports SAP SM SAP SM Management User User User Client-IT Help Support Manager consultant consultant CLIENT UNICAREUNICARE
  20. 20. UNICARE™ Methodology Initiate Validate Evaluate Resource Implement Test Sign Off Customer call
  21. 21. UNICARE™ Methodology
  22. 22. UnicareSupportUnicareSupportUnicareSupportUnicareSupport ManagerManagerManagerManager UnicareSupportUnicareSupportUnicareSupportUnicareSupport ManagerManagerManagerManager Client SupportClient SupportClient SupportClient Support CoCoCoCo----ordinatorordinatorordinatorordinator Client SupportClient SupportClient SupportClient Support CoCoCoCo----ordinatorordinatorordinatorordinator 3. ESCALATION3. ESCALATION3. ESCALATION3. ESCALATION Unicare SupportUnicare SupportUnicare SupportUnicare Support DeskDeskDeskDesk Unicare SupportUnicare SupportUnicare SupportUnicare Support DeskDeskDeskDesk 1. Support Call1. Support Call1. Support Call1. Support Call 2B. Call not resolved2B. Call not resolved2B. Call not resolved2B. Call not resolved By Service Desk as per SLABy Service Desk as per SLABy Service Desk as per SLABy Service Desk as per SLA 4. Action to4. Action to4. Action to4. Action to Close the CallClose the CallClose the CallClose the Call 2A. Unable to2A. Unable to2A. Unable to2A. Unable to resolve as per SLAresolve as per SLAresolve as per SLAresolve as per SLA SAPSAPSAPSAPSAPSAPSAPSAP 5. Action to5. Action to5. Action to5. Action to Close the CallClose the CallClose the CallClose the Call Escalation Process
  23. 23. SAP Solution Manager
  24. 24. www.unisoftinfotech.com

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