1.
The Full-Time Role
Conundrum
Scrum
Masters:
Craig Smith

2.
Welcome…
Image: © Charles M. Schulz / Universal UClick http://images1.fanpop.com/images/photos/1900000/Lucy-peanuts-1992629-1024-768.jpg

3.
Image: http://www.thelicensingplate.com/wp-content/uploads/2009/05/charitable-hands.jpg
Show of Hands…

4.
Scrum is an agile framework for
completing complex projects. Scrum
originally was formalized for software
development projects, but works well for
any complex, innovative scope of work.
The possibilities are endless. The Scrum
framework is deceptively simple.
…No matter which impetus stops work,
Scrum ensures that the most valuable
work has been completed when the
project ends.
“”
What Is Scrum
(Scrum Alliance)
Scrum
Defined
“

5.
Deliver the Right Stuff
at the Right Time
Image: http://img.ehowcdn.com/article-new/ds-photo/getty/article/129/186/86481282_XS.jpg
Deliver Stuff Right

6.
Define a Scrum Master?
Image: © Universal Pictures http://careerthoughts.com/wp-content/uploads/2013/02/elevator-speech.jpg

7.
Scrum
Master
Defined
The Scrum Master is responsible for
ensuring Scrum is understood and
enacted. Scrum Masters do this by
ensuring that the Scrum Team adheres to
Scrum theory, practices, and rules. The
Scrum Master is a servant-leader for the
Scrum Team.
The Scrum Master helps those outside the
Scrum Team understand which of their
interactions with the Scrum Team are
helpful and which aren’t. The Scrum
Master helps everyone change these
interactions to maximize the value created
by the Scrum Team.
“
“”The Scrum Guide, 2011

8.
Image: © Agile Learning Labs http://www.agilelearninglabs.com/wp-content/uploads/2012/02/what-does-a-scrum-master-do1.jpg
What Scrum Masters do

9.
Pushing
Tin
Image: © Regency Enterprises / 20th Century Fox http://celq.com/johncusack/johncusack016.jpg

10.
Manifesto for a
Scrum Master
agilify.co.uk/agile-blog/scrummaster-manifesto

11.
A Scrum
Master
Manifesto
scrummastermanifesto.org

12.
Image: © Hanna-Barbera http://i112.photobucket.com/albums/n168/frambojan/jetsons.jpg
Dealing with the
Misconceptions

13.
Full Time Role

14.
Employment Trends

15.
Traditional Scrum Teams
Development Team
Scrum Master
Product Owner

16.
Team Size?
Image: http://static.cudo.com.au/content/upload/images/offers/3973/4113/PANNED-PIZZA-HERO-1.jpg

17.
Traditional Enterprise Teams
Development Team
Management
Chicken

18.
Scaling Scrum Teams

19.
Reality of Enterprise Teams
Customer
Development Teams
Product Owner/s
Scrum Master/s
Or Agile coaches
Management
Other Internal Teams
Outsourced Teams Offshore Teams
Part Time /
Working
From Home

20.
How do we deal
with the Enterprise?
Image: © Scott Adams / Universal UClick http://static0.channels.com/thumbnails/assets/ringtales-com/feeds/97-2145/198660/episodes/14014376_Dilbert-Animated-Cartoons-Arbitrary-Deadline--com/item/k-f630d9c6f9a44bcc

21.
Upfront
project
planning
process that
typically
happens
between IT
and the
business.
Iterative and
adaptive
approach to
achieving the
overall plan
that was first
laid out in the
'Water' stage.
Controlled,
infrequent
production
release cycle
that is
governed by
organizational
policy and
infrastructure
limitations
Water Scrum Fall
Water-Scrum-Fall

22.
Scaled Agile Framework

23.
One or Many Teams?
Image: http://farm4.staticflickr.com/3293/2869419646_a42debb8d2_z.jpg

24.
The 7th Annual State of
Agile Development Survey, 2012 (VersionOne)
Survey Results

25.
So What Do We Do
All Day?
Image: http://1.bp.blogspot.com/_XDKez7xfVus/TGwNY_A34FI/AAAAAAAAAO4/oB8Fcv-vIB4/s1600/officeportraitCLAY.jpg

26.
Daily Scrum
Retrospective
Showcase
Reporting
Calculate
Velocity
Monitor
Impediments
Monitor Storywall
Backlog Planning
Time %
Scrum Master Duties

27.
About 20%...
???
Scrum Master
Duties
Time % in a two week sprint

28.
42 Tasks for a Scrum Master
agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job/

29.
A Scrum
Master
Manifesto
scrummastermanifesto.org

30.
So How Do
I Help The
Team?
Image: © Matt Gorening / Gracie Films / 20th Century Fox Television http://photos1.blogger.com/blogger/1663/1948/1600/homer.gif

31.
Analyst /
Customer
Developer Tester
Automation
Elaboration /
Specification
Acceptance
Criteria
Project
Manager
High
Performing
AGILE
Product
Owner
Scrum Master
Good Agile Team

32.
Hat Head
Image: http://i.ebayimg.com/t/Lego-Indiana-Jones-x1-Tan-Outback-Hat-Fedora-Style-Headgear-Minifigure-NEW-/00/s/OTM1WDEyNzM=/$T2eC16N,!yUE9s6NDMjfBQw8YIZ1-g~~60_57.JPG
https://forrst-live.s3.amazonaws.com/posts/snaps/61910/mega.jpg?1298439348

33.
0
20
40
60
80
100
Forming
Storming
Norming
Performing
Scrum Master Skillset
Core Skillset
The Full Time Role Balance

34.
Things Don’t
(Shouldn’t)
Stay the
Same
Image: © Universal Pictures http://media.liveauctiongroup.net/i/11189/11537273_4.jpg?v=8CE77139DA77520

35.
Kanban?
Image: http://rafaelhernamperez.files.wordpress.com/2012/11/kanbanboard.jpg

36.
Who keeps
pushing a
performing team?
Image: http://thacolorgray.files.wordpress.com/2012/04/push-start-a-car.jpg

37.
Conflict Cloud
lassekoskela.com/thoughts/10/is-scrum-master-a-full-time-job/

38.
Developer Tester
Business
Analyst
Project
Manager
Team Leader
Executive Leader
C Level Leader
Other
Roles
Scrum Master
Architect
Image:http://www.carversation.com/wp-content/uploads/2009/08/yellow_brick_road.jpg
Agile
Coach
Career Yellow
Brick Road
Product
Owner

39.
Shu Ha Ri
Images:©DreamworksAnimation/ParamountPictireshttp://s3.amazonaws.com/quotefully_production/photos/character/b4f3c8f8bd4b11e0990512313b10052d_small
http://cdn-media.hollywood.com/images/268x335/1313415.jpg
http://whoisthemadness.com/wordpress/wp-content/uploads/2012/05/Master-Shifus-Inner-Peace-Exam-Prep.jpg

40.
Image: http://www.parisnajd.com/wallpapers/data/media/34/parisnajd_sport_10_09_003.JPG
Scrum
Master
Scrum Master Competencies?

41.
Image: http://www.parisnajd.com/wallpapers/data/media/34/parisnajd_sport_10_09_003.JPG
Scrum
Master
Agile
Knowledge
Skillset
Mastery
Admin.
Skill
Facilitation
Skillset
Coaching
Skillset
Training
Skillset
Scrum Master Competencies

42.
Practices
Principles
Values
Working solutions
Human interactions
Customer collaboration
Responding to change
Co-location
Daily standup
Iteration Planning
Customer Showcase
Retrospective
Adaptive release plan
Cross functional team
Requirements as stories
Planning / story wall
Informative workspace
Burn up/down charts
Parking lot diagrams
Success sliders
Relatively sized work
One piece flow
Kanban
Definition of done
Refactoring
Continuous integration
(Acceptance) test
driven development
Automated deployment
Incremental design &
architecture
Domain driven design
Technical spikes
Exploratory testing
Collective code
ownership
Ubiquitous language
Crafstmanship
Team Practices Team Practices
Image:http://www.lawtonps.org/schools/lta/img/wallpapers/1.jpg
Simplicity
Transparency
Frequent delivery
Customer involvement
Technical excellence
Teamwork
Self organisation
Emergent design
Continuous
improvement
Sustainable pace
Servant leadership
Agile Knowledge

43.
Administrative MasteryAdministrative Skills
■ Storywall Organisation
■ Work Area
■ Booking Workshops /
Meetings
■ Collecting metrics
■ Tool organisation
■ Wiki gardening
■ Skilful use of pens, paper,
scissors, sticky tape, blu-tac
Image: http://www.warrelics.eu/forum/military_photos/field-equipment-accessories-3-
reich/270586d1322432055-allo-allo-c0083506-telephone_switchboard_operator-_1914-spl.jpg

44.
Skillset Mastery
■ Mastery of core domain:
software development /
testing / business analysis /
project management
■ Knowledge of other domains
in team
■ Knowledge of business
domain to facilitate
communication with Product
Owner
Image: http://www.archerysa.org.au/assets/console/news/images/main/sue_indoor.jpg

45.
■ Techniques: Brainstorming,
Affinity Mapping, Wisdom of
the Crowd, Icebreakers,
Futurespectives
■ Achieving session goals and
objectives
■ Being neutral / impartial
■ Keeping focus
■ Achieving concensus with
conflicting priorities and
opinions
■ Keeping decisions and
actions visible
Image: http://upload.wikimedia.org/wikipedia/commons/thumb/0/03/Flipchart1-Asio.JPG/220px-
Flipchart1-Asio.JPG
Facilitation Skills

46.
■ Learning Models: Shu Ha Ri,
Graphic, Audible
■ Matching learning to
content and audience
■ Teaching through
demonstration: “Training
from the Back of the Room”
■ Games: Innovation Games,
Gamestorming, Tasty
Cupcakes
■ Mentoring post-training
■ Alternative delivery
methods
Image: http://backontrack.org/images/30y/30y2.jpg
Training Skills

47.
Coaching Models:
■ GROW Coaching Model
■ PrOpER Coaching Model
■ Results Coaching Model
■ 3 days, 3 things, 3 weeks
■ Integral (AQAL) Model
■ CLEAR Model
Image: http://farm4.static.flickr.com/3460/3860609433_fe1e31803d_o.jpg
Coaching Skills

48.
Ri
(Expert /
Coach)
Ha
(Scrum
Master)
Shu
(Prac.)
Scrum Master Improvement Plan

49.
So What Can
WE Do?
Image: © Chuck Lorre Productions / Warner Bros. Television https://www.google.com.au/search?q=waste+snake&aq=f&oq=waste+snake&aqs=chrome.0.57l2j60l2j59j60.1503j0&sourceid=chrome&ie=UTF-8

50.
Avoid
Scrum-But
Avoid
Scrum
Master-
But
Stephen Hillenburg / United Plankton Pictures http://i216.photobucket.com/albums/cc320/me_theblonde/6a00e54ef6fd3b883400e5502c91d48834-.jpg

51.
Scrum Master Wall
Image: Agile 2012 Agile Coaching Wall Workshop

52.
Measure Your Practices
Image: http://4.bp.blogspot.com/-0krzpOo4fR4/Tne48izycLI/AAAAAAAAAHg/7fZexbuL97g/s1600/summary.png

53.
Educate & Improve
Image: © Warner Bros. Television Distribution http://i50.tinypic.com/16jlh1z.jpg

54.
Deliver Value…
Land Those Planes!Image: http://cdni.condenast.co.uk/646x430/a_c/aircraft_landing_cnt_20nov09_pa_646.jpg

55.
Image: © Fuzzy Door Productions / 20th Century Fox Television
Full Time Role?

56.
Questions?
Craig Smith
http://www.craigsmith.id.au
craig@craigsmith.id.au
@smithcdau