1.
Craig Smith
Scrum
Masters:
The Full-Time Role
Conundrum

2.
Welcome…
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3.
Show of Hands…
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4.
“ Scrum is an agile framework for
completing complex projects. Scrum
originally was formalized for software
development projects, but works well for
any complex, innovative scope of work.
The possibilities are endless. The Scrum
framework is deceptively simple.
…No matter which impetus stops work,
Scrum Scrum ensures that the most valuable
work has been completed when the
Defined
“”
project ends.
What Is Scrum
(Scrum Alliance)

5.
Deliver Stuff Right
Deliver the Right Stuff
at the Right Time
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6.
Define a Scrum Master?
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7.
“ The Scrum Master is responsible for
ensuring Scrum is understood and
enacted. Scrum Masters do this by
ensuring that the Scrum Team adheres to
Scrum theory, practices, and rules. The
Scrum Master is a servant-leader for the
Scrum Team.
Scrum The Scrum Master helps those outside the
Scrum Team understand which of their
Master interactions with the Scrum Team are
helpful and which aren’t. The Scrum
Master helps everyone change these
Defined interactions to maximize the value created
“”
by the Scrum Team.
The Scrum Guide, 2011

8.
What Scrum Masters do
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9.
Pushing
Tin
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10.
Manifesto for a
Scrum Master
agilify.co.uk/agile-blog/scrummaster-manifesto

11.
A Scrum
Master
Manifesto
scrummastermanifesto.org

12.
Dealing with the
Misconceptions
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13.
Full Time Role

14.
Employment Trends

15.
Traditional Scrum Teams
Scrum Master
Development Team
Product Owner

16.
Team Size?
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17.
Traditional Enterprise Teams
Development Team
Management
Chicken

18.
Scaling Scrum Teams

19.
Reality of Enterprise Teams
Customer
Outsourced Teams Offshore Teams
Product Owner/s
Part Time /
Working
Scrum Master/s
From Home
Or Agile coaches
Other Internal Teams
Management
Development Teams

20.
How do we deal
with the Enterprise?
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21.
Water Scrum Fall
Upfront Iterative and Controlled,
project adaptive infrequent
planning approach to production
process that achieving the release cycle
typically overall plan that is
happens that was first governed by
between IT laid out in the organizational
and the 'Water' stage. policy and
business. infrastructure
limitations
Water-Scrum-Fall

22.
Scaled Agile Framework

23.
One or Many Teams?
Image: http://farm4.staticflickr.com/3293/2869419646_a42debb8d2_z.jpg

24.
Survey Results
The 7th Annual State of
Agile Development Survey, 2012 (VersionOne)

25.
So What Do We Do
All Day?
Image: http://1.bp.blogspot.com/_XDKez7xfVus/TGwNY_A34FI/AAAAAAAAAO4/oB8Fcv-vIB4/s1600/officeportraitCLAY.jpg

26.
Scrum Master Duties
Time % Daily Scrum
Backlog Planning
Retrospective
Monitor Storywall
Showcase
Reporting
Monitor
Impediments Calculate
Velocity

27.
About 20%...
Scrum Master
Duties
???
Time % in a two week sprint

28.
42 Tasks for a Scrum Master
agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job/

29.
A Scrum
Master
Manifesto
scrummastermanifesto.org

30.
So How Do
I Help The
Team?
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31.
Project
Analyst / Manager
Customer
Product
Owner
Elaboration / Acceptance
Specification Criteria
High
Scrum Master
Performing
AGILE
Automation
Developer Tester
Good Agile Team

32.
Image: http://i.ebayimg.com/t/Lego-Indiana-Jones-x1-Tan-Outback-Hat-Fedora-Style-Headgear-Minifigure-NEW-/00/s/OTM1WDEyNzM=/$T2eC16N,!yUE9s6NDMjfBQw8YIZ1-g~~60_57.JPG
https://forrst-live.s3.amazonaws.com/posts/snaps/61910/mega.jpg?1298439348
Hat Head

33.
The Full Time Role Balance
Scrum Master Skillset
Core Skillset
100
80
60
40
20
0
Forming
Storming
Norming
Performing

34.
Things Don’t
(Shouldn’t)
Stay the
Same
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35.
Kanban?
Image: http://rafaelhernamperez.files.wordpress.com/2012/11/kanbanboard.jpg

36.
Who keeps
pushing a
performing team?
Image: http://thacolorgray.files.wordpress.com/2012/04/push-start-a-car.jpg

37.
Conflict Cloud
lassekoskela.com/thoughts/10/is-scrum-master-a-full-time-job/

38.
C Level Leader Career Yellow
Brick Road
Executive Leader
Agile
Coach
Scrum Master
Team Leader
Image: http://www.carversation.com/wp-content/uploads/2009/08/yellow_brick_road.jpg
Product
Owner
Project
Manager
Architect
Other Business
Developer Tester
Roles Analyst

39.
Shu
Ha
Ri
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http://cdn-media.hollywood.com/images/268x335/1313415.jpg
http://whoisthemadness.com/wordpress/wp-content/uploads/2012/05/Master-Shifus-Inner-Peace-Exam-Prep.jpg

40.
Scrum
Master
Scrum Master Competencies?
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41.
Training Agile
Skillset Knowledge
Coaching Scrum Skillset
Skillset Master Mastery
Facilitation Admin.
Skillset Skill
Scrum Master Competencies
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42.
Team Practices Team Practices
Co-location Refactoring
Daily standup Continuous integration
Iteration Planning Practices (Acceptance) test
Customer Showcase driven development
Retrospective Automated deployment
Adaptive release plan Incremental design &
Cross functional team architecture
Requirements as stories
Principles Domain driven design
Planning / story wall Technical spikes
Informative workspace Exploratory testing
Burn up/down charts Collective code
Parking lot diagrams ownership
Success sliders Ubiquitous language
Relatively sized work Crafstmanship
One piece flow Values
Kanban
Definition of done Simplicity
Image: http://www.lawtonps.org/schools/lta/img/wallpapers/1.jpg
Transparency
Frequent delivery
Customer involvement
Technical excellence
Working solutions Teamwork
Human interactions Self organisation
Customer collaboration Emergent design
Responding to change Continuous
improvement
Sustainable pace
Agile Knowledge Servant leadership

43.
Administrative Skills Mastery
Administrative
■ Storywall Organisation
■ Work Area
■ Booking Workshops /
Meetings
■ Collecting metrics
■ Tool organisation
■ Wiki gardening
■ Skilful use of pens, paper,
scissors, sticky tape, blu-tac
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reich/270586d1322432055-allo-allo-c0083506-telephone_switchboard_operator-_1914-spl.jpg

44.
Skillset Mastery
■ Mastery of core domain:
software development /
testing / business analysis /
project management
■ Knowledge of other domains
in team
■ Knowledge of business
domain to facilitate
communication with Product
Owner
Image: http://www.archerysa.org.au/assets/console/news/images/main/sue_indoor.jpg

45.
Facilitation Skills
■ Techniques: Brainstorming,
Affinity Mapping, Wisdom of
the Crowd, Icebreakers,
Futurespectives
■ Achieving session goals and
objectives
■ Being neutral / impartial
■ Keeping focus
■ Achieving concensus with
conflicting priorities and
opinions
■ Keeping decisions and
actions visible
Image: http://upload.wikimedia.org/wikipedia/commons/thumb/0/03/Flipchart1-Asio.JPG/220px-
Flipchart1-Asio.JPG

46.
Training Skills
■ Learning Models: Shu Ha Ri,
Graphic, Audible
■ Matching learning to
content and audience
■ Teaching through
demonstration: “Training
from the Back of the Room”
■ Games: Innovation Games,
Gamestorming, Tasty
Cupcakes
■ Mentoring post-training
■ Alternative delivery
methods
Image: http://backontrack.org/images/30y/30y2.jpg

47.
Coaching Skills
Coaching Models:
■ GROW Coaching Model
■ PrOpER Coaching Model
■ Results Coaching Model
■ 3 days, 3 things, 3 weeks
■ Integral (AQAL) Model
■ CLEAR Model
Image: http://farm4.static.flickr.com/3460/3860609433_fe1e31803d_o.jpg

48.
Scrum Master Improvement Plan
Ri
(Expert /
Coach)
Ha
(Scrum
Master)
Shu
(Prac.)

49.
So What Can
WE Do?
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50.
Avoid
Scrum-But
Avoid
Scrum
Master-
But
Stephen Hillenburg / United Plankton Pictures http://i216.photobucket.com/albums/cc320/me_theblonde/6a00e54ef6fd3b883400e5502c91d48834-.jpg

51.
Scrum Master Wall
Image: Agile 2012 Agile Coaching Wall Workshop

52.
Measure Your Practices
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53.
Educate & Improve
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54.
Deliver Value…
Land Those Planes!
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55.
Full Time Role?
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56.
Craig Smith
Questions?
http://www.craigsmith.id.au
craig@craigsmith.id.au
@smithcdau